Hotel SPA Dr Irena Eris Polanica Zdrój

Hotels
9.6 (123 reviews)
ul. Dębowa 19b , Polanica-Zdrój , pl

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Very clean and well-maintained
Cons:
High prices
Some amenities are lacking
Slow breakfast service

Categories

Cleanliness
9.72
Hotel is very clean and well-maintained.
Service
10
Exceptional service with attentive and friendly staff.
Location
10
Great location in a quiet area yet close to the center.
Room Quality
9.32
Rooms are spacious and well-kept, though some areas show signs of aging.
Amenities
9.52
Exceptional spa services, but some amenities can be improved.
Value for Money
9.02
Prices are on the higher side relative to the local market.
Food and Beverage
9.22
Good breakfast options, but service during breakfast can be improved.
Overall Experience
10
Overall excellent experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:38

Property Description

Luxurious SPA Facilities
Hotel SPA Dr Irena Eris Polanica Zdrój offers a top-notch Centrum SPA with a pool complex, saunas, and beauty treatments at Instytut Kosmetyczny Dr Irena Eris. Ideal for relaxation and rejuvenation.

Modern Amenities
Each spacious room at the hotel provides free WiFi, air conditioning, and a balcony for a comfortable stay. With a range of facilities including a telephone, minibar, LCD TV, and ironing essentials, guests are well-equipped for a relaxing experience.

Entertainment and Activities
From a squash court to a cardio studio and fitness room, the hotel caters to active guests. Indulge in fine dining at the Art Déco restaurant, enjoy bowling or billiards, and let the kids have a blast at the children’s playground and club.

Book now for an unforgettable stay at Hotel SPA Dr Irena Eris Polanica Zdrój!

Important information:

The credit card used to make the reservation must be presented at check-in. If the credit card is not available, please contact the hotel prior to the arrival.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for 150 zł per person per night when using an available extra bed.
    People 12 years old and over stay for 350 zł per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 123 reviews
Cleanliness: 9.72
Service: 10
Location: 10
Room Quality: 9.32
Amenities: 9.52
Value for Money: 9.02
Food and Beverage: 9.22
Overall Experience: 10
A
Adrianna couple pl
10
Rewelacyjny!
Pros:

Znakomity personel, hotel BARDZO czysty. Cisza i śpiew ptaków za oknem to dodatkowy atut dla hotelu.

2026-04-26 via Nuitee
E
Elżbieta extended_group pl
8
Pros:

Bardzo ładny wystrój hotelu, duże pokoje.

Cons:

Oferta śniadaniowa mogłaby być poszerzona, mało lokalnych, bio produktów.

2026-04-23 via Nuitee
J
Joanna extended_group pl
10
Fantastycznie spędzony czas w pięknym miejscu, z profesjonalną, sympatyczną obsługą, spędziliśmy u Was 3 dni a czuliśmy
Pros:

Pyszna kuchnia, znakomity i profesjonalny personel w każdym miejscu i o każdej porze, wysoki standard pokoi

Cons:

Wszystko nam się pidobsło

2026-04-20 via Nuitee
A
Amram solo_traveller am
10
2026-04-16 via Nuitee
A
Amram solo_traveller am
8
2026-04-16 via Nuitee
J
Jakub couple pl
9
Uzdrowiskowy, klasyczny luksus. Idealne miejsce na odpoczynek i regeneracje
Pros:

Przepyszne śniadania, klasyczne wnętrza, relaksujące otoczenie i przemiła obsługa

Cons:

Restauracja mogłaby oferować bardziej zróżnicowane menu

2026-04-04 via Nuitee
P
Petr Červinka family_with_children cz
10
Pros:

Nádherný wellness hotel, vynikající kuchyně, služby, obsluha a prostředí. Nelze opravdu nic vytknout.

Cons:

Jen jsme měly výhradu k pohodlí u přistýlky.Téměř žádná matrace. Po reklamaci provedena úprava a vše již v pořádku.

2026-03-29 via Nuitee
W
wieslaw couple pl
8
2026-03-27 via Nuitee
H
Hanna couple pl
7
Pros:

Czysto , miły personel

Cons:

Budowa przy obiekcie

2026-03-26 via Nuitee
M
Monika family_with_children pl
9
2026-03-16 via Nuitee
A
Adrian couple pl
10
2026-03-01 via Nuitee
K
Kaiser couple pl
10
2026-02-28 via Nuitee
F
Filip family_with_children pl
10
2026-02-24 via Nuitee
M
Monika family_with_children pl
8
Poprawny, ale obsługa powinna być szkolona w kierunku osiągnięcia poziomu obsługi hotelu 5 gwiazdkowego.
Pros:

Położenie i spa. Bardzo miły personel spa. Bardzo ładne i wygodne pokoje.

Cons:

Niektóre reakcje personelu w restauracji i w recepcji. Czasami czuliśmy się jak intruzi. Nawet jeśli obsługa ma dużo pracy, może nie okazywać niechęci. Przy kolacji czuliśmy się omiatani wzrokiem przez obsługę. Nie było naturalnej chęci pomocy, zebrania zamówienia.

2026-02-24 via Nuitee
P
Paweł family_with_children pl
9
2026-02-14 via Nuitee
A
Aleksander extended_group pl
10
2026-02-10 via Nuitee
E
Ewa couple ch
7
2026-02-08 via Nuitee
E
Emilia couple pl
10
2026-01-31 via Nuitee
A
Anna family_with_children pl
10
2026-01-29 via Nuitee
M
Magdalena solo_traveller pl
10
2026-01-28 via Nuitee