Hampton Inn & Suites - Reno West, NV

Hotels
•
Hampton Inn
9 (361 reviews)
900 Ambassador Drive , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Quiet location
Cons:
Cleanliness issues
Room comfort concerns
Towel shortages

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness concerns, such as stains and missed towel replacements.
Service
9.75
Numerous reviews praised the friendly and helpful staff.
Location
9.25
Reviews indicated the hotel's location was convenient for dining and events.
Room Quality
8.25
Several comments noted issues with room comfort, such as hard beds and privacy concerns.
Amenities
9.25
The presence of a warm indoor pool and good breakfast options were highlighted.
Value for Money
8.75
Some reviews mentioned feeling it wasn't a great value, but overall satisfaction was evident.
Food and Beverage
9.25
The breakfast received positive feedback with a good selection of options.
Overall Experience
9.25
Overall positive experiences were shared, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:29

Property Description

Luxurious Amenities
Indulge in the hot tub, sauna, fitness center, and indoor pool for the ultimate relaxation during your stay at Hampton Inn & Suites - Reno West, NV.

Delicious Dining Options
Savor a delectable meal at the hotel's restaurant or unwind with a refreshing drink at the bar, offering a variety of options to satisfy your cravings.

Convenient Location
Located just 6 km from popular attractions like Great Basin Adventure and Rancho San Rafael Park, Hampton Inn Reno West provides easy access to the best of Reno's sights and sounds.

Book your stay now at Hampton Inn & Suites - Reno West, NV for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 361 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
N
nicolas • family_with_children • us
10
we love it
Pros:

Great service , very clean and the breakfast it’s so good .
Gym and the pool are great

2026-03-09 • via Nuitee
F
Fraser • couple • au
7
Nice but heating was a bummer
Pros:

Clean and large rooms

Cons:

Heating did not work so room was cold

2026-02-22 • via Nuitee
V
Vernon • couple • us
9
2026-02-14 • via Nuitee
J
Jodie • solo_traveller • us
10
2026-02-14 • via Nuitee
J
JonathanLeavitt • couple • us
10
2026-02-10 • via Nuitee
L
Lynn • solo_traveller • us
10
2026-02-09 • via Nuitee
Y
Yu Ling • family_with_children • us
6
2026-01-30 • via Nuitee
H
Hornstein • family_with_children • us
10
2026-01-26 • via Nuitee
G
Gail • family_with_children • us
10
Very comfortable good safe location and close to freeway
2026-01-22 • via Nuitee
J
Junior • family_with_children • us
10
2026-01-20 • via Nuitee
P
Paul • couple • us
9
2026-01-19 • via Nuitee
H
Herman • family_with_children • us
10
Great
Pros:

Great service

Cons:

Na

2026-01-15 • via Nuitee
G
Greg • solo_traveller • us
10
Pros:

Large, clean, comfy rooms. Good breakfast, and an available Tesla charger

2026-01-07 • via Nuitee
T
Tun • extended_group • us
8
2026-01-03 • via Nuitee
D
D9626PLtimothyg • Family
4
Not worth the money
Pros:

We spent over a week in the hotel. While there were some good things, the not so good things outweighed that. Front desk staff was great. Room was very clean. Our shower started acting up on Christmas Eve. We were told that Maintenance was off until Saturday but they would come in when they got back. Never heard anything from maintenance. Talked to front desk through text and maintenance fixed the shower on the 29th. It would randomly scold us and our children. Not good especially for an ada room. The “renovated” rooms could have been done better by my 9 year old. I am a contractor so he would have an advantage over ordinary people but “professionals” did these renovations and they have some major flaws that will keep maintenance working for a while and may get a lawsuit from someone when the nightstand falls off the wall. Nothing is level at all. Nightstand is falling off the wall (I took a video of it but won’t let me post) the drawer would not stay closed and maintenance told me the renovation guys just screwed it into the drywall so they couldn’t fix it. The door in that room sticks closed if you close it too far and you are completely stuck in the bathroom unless someone kicks it back on track. The shelves in the bathroom are falling off. When occupancy is up the showers will lose pressure and hot water.

Other than the rooms breakfast was good but if you get there after 9, there will be no oatmeal or anything being restocked. Fruit was reused daily and the melon tasted rotten. Overall breakfast was decent though and we ate it daily for the 10 days we were there.

Seriously go somewhere else. It’s a decent hotel with a great staff but save your money and go elsewhere. I never once saw management on site.

It’s definitely not worth their price point.

2026-01-01 • via Tripadvisor
G
glenn • couple • us
9
Ok
Pros:

Close to where I wanted it

Cons:

Toilet kept going on and off.
Curtains close all the way.
No handicapped bars for toilet.

2025-12-27 • via Nuitee
J
Jessica • family_with_children • us
10
2025-12-27 • via Nuitee
G
Givens • family_with_children • us
9
2025-12-15 • via Nuitee
S
Sean • extended_group • ie
9
2025-12-14 • via Nuitee
J
Junior • family_with_children • us
10
2025-11-23 • via Nuitee