Hampton Inn & Suites - Reno West, NV

Hotels
•
Hampton Inn
9 (393 reviews)
900 Ambassador Drive , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Quiet location
Cons:
Cleanliness issues
Room comfort concerns
Towel shortages

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness concerns, such as stains and missed towel replacements.
Service
9.75
Numerous reviews praised the friendly and helpful staff.
Location
9.25
Reviews indicated the hotel's location was convenient for dining and events.
Room Quality
8.25
Several comments noted issues with room comfort, such as hard beds and privacy concerns.
Amenities
9.25
The presence of a warm indoor pool and good breakfast options were highlighted.
Value for Money
8.75
Some reviews mentioned feeling it wasn't a great value, but overall satisfaction was evident.
Food and Beverage
9.25
The breakfast received positive feedback with a good selection of options.
Overall Experience
9.25
Overall positive experiences were shared, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:29

Property Description

Luxurious Amenities
Indulge in the hot tub, sauna, fitness center, and indoor pool for the ultimate relaxation during your stay at Hampton Inn & Suites - Reno West, NV.

Delicious Dining Options
Savor a delectable meal at the hotel's restaurant or unwind with a refreshing drink at the bar, offering a variety of options to satisfy your cravings.

Convenient Location
Located just 6 km from popular attractions like Great Basin Adventure and Rancho San Rafael Park, Hampton Inn Reno West provides easy access to the best of Reno's sights and sounds.

Book your stay now at Hampton Inn & Suites - Reno West, NV for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 393 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
T
Thierry • family_with_children • ch
8
Bon RQP
Pros:

Propre, facile d’accès, grande chambre et petit déjeuner tout à fait correct. Bon rapport qualité prix pour passer une nuit lors d’un road trip.

2026-07-18 • via Nuitee
N
Neda • family_with_children • us
9
Stayed overnight on our travels and it was perfect. The room was clean, thermometer worked great and the staff were just
Pros:

Really fantastic staff kind and friendly. Rooms were clean.

2026-07-14 • via Nuitee
E
Elizabeth • family_with_children • us
10
Perfect after a long day of driving.
Pros:

room smart TV friendly staff clean

Cons:

no hot tub

2026-07-13 • via Nuitee
K
Kelly • couple • us
10
So comfortable and CLEAN! The staff here went above and beyond for us.
Pros:

Well maintained

2026-07-13 • via Nuitee
P
patrickhB6653AI • Family
10
Best experience
Pros:

We stayed at Reno West. My son had been sick from traveling and Sasha was amazing! So helpful and offered anything and everything she could possibly think of to get us through the night. I will never forget your kindness! Thank you Sasha!

2026-07-11 • via Tripadvisor
E
Elizabeth • family_with_children • us
10
Was our favorite hotel on our cross country trip.
Pros:

Room size was a pleasant surprise and the breakfast was great - lots of options and very tasty

Cons:

The beds were a little high for my 4 year old to get into on his own. But he turned it into a challenge.

2026-07-09 • via Nuitee
F
Faten • solo_traveller • us
10
2026-07-06 • via Nuitee
M
Matt • solo_traveller • us
10
2026-07-05 • via Nuitee
K
Kevin • family_with_children • us
7
2026-07-03 • via Nuitee
N
N9761SXdavem • Family
10
Exceptional Employee engagement
Pros:

The receptionist, Sasha D., was a delight. Very helpful and pleasant. She made our short stay memorable. She exceeded our expectations in every way. She checked the breakfast menu for me for the next day, brought out fresh coffee pots for us at 9:13 pm and seemed to enjoy doing it! Sasha is good for business.

2026-07-02 • via Tripadvisor
S
Shannon • solo_traveller • us
7
Ok, but had a bad room
Pros:

Convenient, able to check in 1 hour early.

Cons:

My room must have been below the housekeeping because I started hearing carts being loaded and rolled across the floor about 6 AM.

2026-06-29 • via Nuitee
V
V4476WOclaudiab • Family • Manteca, California
10
Great Place To Stay!
Pros:

The Hampton Inn& Suites Reno West is a great place to stay. The hotel is new and clean with plenty of amenities to keep everyone happy. The rooms are comfortable and have plenty of space, though I did find that the king sized bed was a little bit too tall for my short 5’3” stature. It was comfortable though. Easy access to the freeway and downtown Reno is only minutes away. Plus there’s plenty of recreation and food options right in the area. The people who work there were all very friendly and helpful, and the complementary breakfast was just right. It was a good choice of hotels all around and I’d definitely go back next time I’m in Reno.

2026-06-28 • via Tripadvisor
B
Beth Edmonds • extended_group • nz
8
Pros:

Breakfast was great - cereals plus cooked items to choose from. Lovely bright decor in the room, lots of room and nice night view.

Cons:

We arrived quite late and there weren't a lot of options for food around the area as we were quite a way out of town - nothing available at the Inn.

2026-06-21 • via Nuitee
R
Reddick • family_with_children • us
10
Comfortable, clean, quiet, and too short!
Pros:

Breakfast was good! Both quality and location. Coffee bar located outside of dining area reduced waiting time and crowding; great idea!

Cons:

All good!

2026-06-20 • via Nuitee
4
434thew • Family
10
Great experience!
Pros:

The stay was great, the room was clean, breakfast was a good selection of items but most of all the staff was exceptional!! Sasha was so friendly and accommodating!!

2026-06-15 • via Tripadvisor
J
Joan • couple • us
7
2026-06-12 • via Nuitee
J
Jace • solo_traveller • us
10
Huge room!
Pros:

Our suite was HUGE! Very clean and comfortable. Fit our whole family perfectly. Breakfast was great as well!

Cons:

The front desk person was quite rude and snooty. The beds were slightly small.

2026-06-07 • via Nuitee
W
William • solo_traveller • us
9
Expensive but worth it.
Pros:

Good safe location right off the interstate on I80 on the west side of Reno. Nice high ceilings. Nice saltwater indoor pool. Breakfast was really nice. Good outdoor area.

Cons:

There was a used tissue under a piece of furniture when we arrived but I was able to throw it away myself. It was expensive..

2026-06-05 • via Nuitee
T
Todd • solo_traveller • us
9
2026-06-05 • via Nuitee
B
Belinda • extended_group • us
10
Great but too expensive. Never again
Pros:

The property was well maintained but the vaule for a one night stay @$380 was too much

Cons:

Too expensive for a Hilton Honor's member

2026-05-31 • via Nuitee