Kontakt Wellness Hotel

Hotels
9.6 (455 reviews)
Stara Lesna 180 , Poprad , sk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Great wellness facilities
Delicious food
Comfortable rooms
Friendly atmosphere
Cons:
Parking issues
Hard mattresses
Slightly high prices

Categories

Cleanliness
9.28
Reviews noted the cleanliness and upkeep of the wellness area and guest rooms.
Service
9.99
Staff was consistently described as friendly, helpful, and professional across multiple reviews.
Location
9.29
General sentiment praised the quiet and relaxing location, despite some parking issues mentioned.
Room Quality
9.44
Rooms were noted as well-equipped and comfortable, with some concerns regarding mattress hardness.
Amenities
9.77
Wellness facilities and fitness areas received high praise.
Value for Money
9.23
Overall value is considered good, though some commented on higher prices.
Food and Beverage
9.98
Meals received outstanding reviews for variety and taste, especially breakfast and dinner options.
Overall Experience
9.85
Guests were universally satisfied with their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Luxurious Wellness Experience
The Kontakt Wellness Hotel, nestled on the edge of the Tatra National Park, offers a serene escape in the High Tatras. Indulge in ultimate comfort at the Jacuzzi Bar with whirlpool bathtubs while sipping on your favorite cocktail. Guests can unwind with complimentary access to the wellness facilities, ensuring a relaxing stay.

Culinary Delights
Savor a blend of traditional Slovak and international cuisine, including healthy options, at the hotel's restaurant. Whether you prefer hearty local dishes or global flavors, the dining experience caters to every palate. Enhance your stay by unwinding in the day bar or by the cozy fireplace in the lounge.

Cozy Ambiance
Experience a cozy ambiance throughout the hotel, from the inviting day bar to the charming fireplace in the lounge. These spaces offer the perfect setting to unwind after a day of exploring the picturesque surroundings. Book your stay at Kontakt Wellness Hotel for a truly memorable retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 455 reviews
Cleanliness: 9.28
Service: 9.99
Location: 9.29
Room Quality: 9.44
Amenities: 9.77
Value for Money: 9.23
Food and Beverage: 9.98
Overall Experience: 9.85
E
eperješiová • family_with_children • sk
10
2026-02-14 • via Nuitee
Ľubomír • family_with_children • sk
10
2026-02-13 • via Nuitee
R
Radim • family_with_children • cz
9
Pros:

Fantasticky wellness

Cons:

Asi nic.

2026-02-12 • via Nuitee
M
Martina • extended_group • sk
10
Pros:

Veľmi milý personál a výborné jedlo.

Cons:

Uvítala by som sprchový kút a mäkšie matrace.

2026-02-12 • via Nuitee
V
Valky • family_with_children • sk
10
Nemaoi to najmenšiu chybu...
Pros:

Výborná strava, výborný welnes..

Cons:

Nič také nebolo..

2026-02-11 • via Nuitee
Štefan • couple • sk
9
2026-02-09 • via Nuitee
M
Matej • couple • sk
8
Príjemný hotel, neurazí ale ani neohúri.
Pros:

Skvelý a milý personál, chutné jedlo, čisté a pekné izby. Sauny boli super, saunový svet je jeden z tých krajších.

Cons:

Hotel vybavením aj zariadením patrí do 90.tych rokov. Izby by si zaslúžili rekonštrukciu, aj keď bolo všetko čisté a upratané, ale... Plastová sprcha sa kývala, zástrčky boli zožltnuté, kreslá síce pekné a čisté, ale rozsedené, koberec síce čistý, ale vychodený. Veľký bazén bol studený. Vo wellnessi chýbala ľadová jaskyňa, kneippov chodník zas mal len teplú vodu a žiadny masážny podklad. Na raňajkách chýbali ceduľky a popis alergénov. Dalo by sa pokračovať. Na detailoch záleží, hlavne keď si hotel pýta prémiovú cenu. Neurazil ma pobyt sme si užili, ale čakal som viac.

2026-02-09 • via Nuitee
D
Demchenko • family_with_children • sk
8
Pros:

Дуже гарний спа центр , комфортні номера ,та смачна їжа, гарний персонал , гарна місце знаходження готелю

Cons:

Було дуже тепло в кімнаті та сухе повітря , вибір їжі коли небагато людей в готелі поганий, краще справили б сервіровану вечерю

2026-01-28 • via Nuitee
M
Miroslav • family_with_children • sk
10
Pros:

Výborná kuchyňa a výber jedál.
Sekt na privítanie.
Výborne vybavený saunový svet.

Cons:

Vybavením je saunový svet je na výbornej úrovni.
Ale do saunového sveta niektorí ľudia chodia nielen v plavkách, ale do vírivky dokonca aj v bermudách!
Niektorí rodičia tam pustili svoje deti bez dozoru a v určitých okamihoch tam bol neskutočný hluk. (detská zábava v saunovej vírivke)
Chcelo by to sprísniť disciplínu v saunovom svete, ktorý má byť oázou pokoja a relaxu.

2026-01-27 • via Nuitee
T
Tatiana • family_with_children • sk
8
Pros:

Wellness

Cons:

Hlučná hudba dlho do noci, kvôli oslave. Nedalo sa kľudne spať 🫣

2026-01-26 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Pros:

Wspaniała strefa Wellnes i spa.
Pyszne śniadania i obiadokolacje. Cisza i spokój w hotelu. Komfortowe pokoje.

Cons:

Nie było takiej rzeczy.

2026-01-25 • via Nuitee
B
Bako • couple • sk
10
2026-01-24 • via Nuitee
J
Jaroslav • couple • sk
10
Pros:

Super kolektiv, ktorý tam pracuje

2026-01-24 • via Nuitee
P
Paulína • couple • sk
9
Pros:

Personál je skvelý, profesionálny a veľmi proklientský. V hoteli je všetko, čo by dobrý hotel mal mať. Jedlo nám veľmi chutilo a wellness sme si rozhodne užívali. Veľmi dobrá starostlivosť na recepcii, v lobby aj reštaurácii. Izby sú krásne upravené, čisté a voňavé. Cítili sme sa tam výborne a určite ho odporúčam.

Cons:

Wellness je už jemne ošumelý a známky opotrebenia sú na každom kroku.

2026-01-23 • via Nuitee
J
Jaroslav • couple • cz
9
Pros:

Lokalita super, jídlo super, vířivka super, v noci ticho

Cons:

Špatný polštář, přetopený pokoj, jedna voda na pokoji/pobyt

2026-01-22 • via Nuitee
M
Marta • family_with_children • sk
10
2026-01-22 • via Nuitee
Štefan • family_with_children • sk
10
Pros:

Cítili sme sa veľmi príjemne..Strava bola vynikajúca ,takisto služby a welnes boli nad naše očakávania. Ak bude možnosť určite sa sem vrátime . Srdečná vďaka celému personálu.
S pozdravom Štefan K.

Cons:

Všetko bolo OK

2026-01-22 • via Nuitee
O
Oksana • family_with_children • ua
10
2026-01-21 • via Nuitee
Z
Zuzana • couple • sk
10
2026-01-20 • via Nuitee
J
Jaszczyńska • couple • pl
10
2026-01-20 • via Nuitee