Kontakt Wellness Hotel

Hotels
9.6 (455 reviews)
Stara Lesna 180 , Poprad , sk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Great wellness facilities
Delicious food
Comfortable rooms
Friendly atmosphere
Cons:
Parking issues
Hard mattresses
Slightly high prices

Categories

Cleanliness
9.28
Reviews noted the cleanliness and upkeep of the wellness area and guest rooms.
Service
9.99
Staff was consistently described as friendly, helpful, and professional across multiple reviews.
Location
9.29
General sentiment praised the quiet and relaxing location, despite some parking issues mentioned.
Room Quality
9.44
Rooms were noted as well-equipped and comfortable, with some concerns regarding mattress hardness.
Amenities
9.77
Wellness facilities and fitness areas received high praise.
Value for Money
9.23
Overall value is considered good, though some commented on higher prices.
Food and Beverage
9.98
Meals received outstanding reviews for variety and taste, especially breakfast and dinner options.
Overall Experience
9.85
Guests were universally satisfied with their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Luxurious Wellness Experience
The Kontakt Wellness Hotel, nestled on the edge of the Tatra National Park, offers a serene escape in the High Tatras. Indulge in ultimate comfort at the Jacuzzi Bar with whirlpool bathtubs while sipping on your favorite cocktail. Guests can unwind with complimentary access to the wellness facilities, ensuring a relaxing stay.

Culinary Delights
Savor a blend of traditional Slovak and international cuisine, including healthy options, at the hotel's restaurant. Whether you prefer hearty local dishes or global flavors, the dining experience caters to every palate. Enhance your stay by unwinding in the day bar or by the cozy fireplace in the lounge.

Cozy Ambiance
Experience a cozy ambiance throughout the hotel, from the inviting day bar to the charming fireplace in the lounge. These spaces offer the perfect setting to unwind after a day of exploring the picturesque surroundings. Book your stay at Kontakt Wellness Hotel for a truly memorable retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 455 reviews
Cleanliness: 9.28
Service: 9.99
Location: 9.29
Room Quality: 9.44
Amenities: 9.77
Value for Money: 9.23
Food and Beverage: 9.98
Overall Experience: 9.85
J
Jarmila • couple • sk
10
Chcem len poďakovať za príjemný a naozaj oddychový pobyt vďaka úžasným ľuďom,ktorý sa o nás starali.
Pros:

Páčil sa mi celý pobyt,strava výborná,welnes krásne,veľké a veľku hviezdičku by som odovzdala celému personálu,ktorý bol veľmi milý a ústretový.

Cons:

Nemám čo vytknúť

2026-03-28 • via Nuitee
A
Andrea • family_with_children • sk
10
2026-03-28 • via Nuitee
M
Michaela • family_with_children • sk
9
Pros:

Príjemný pobyt, strava veľmi dobrá, personál výborný, slušný a ochotný.

Cons:

Mnohí hoteloví hostia nedodržujú na večeru vhodné oblečenie pre 4* hotel, chodia oblecení ako doma či na táborovej opekačke, v sľapkách, papučiach, teplákoch a p.
Hotel by mohol informovať hotelových hostí o ich povinnosti dodržiavať dresscode, t.j. oblečenie na verejnosti, aby neznižovali kvalitu hotela.

2026-03-26 • via Nuitee
S
Semaník • extended_group • sk
10
2026-03-24 • via Nuitee
M
Miriam • couple • sk
10
2026-03-23 • via Nuitee
I
István • couple • sk
8
Bol to príjemný pobyt.
Pros:

Dobrý a široký výber, chuťovo perfektné.

Cons:

Nemám negatívne pripomienky.

2026-03-17 • via Nuitee
B
Bronislava • couple • sk
10
2026-03-16 • via Nuitee
K
Katarína • family_with_children • sk
10
Pros:

Všetko bolo super. Hotel Kontakt je dokonalé miesto na oddych, relax aj zábavu. Personál je veľmi milý a ústretový, strava veľmi chutná, bazén aj sauny TOP.

2026-03-15 • via Nuitee
L
Lýdia • couple • sk
8
Veľmi príjemný víkend
2026-03-14 • via Nuitee
P
Petronela • couple • sk
10
2026-03-14 • via Nuitee
J
Jarmila Kollárová • family_with_children • sk
10
2026-03-13 • via Nuitee
A
Andrea • family_with_children • sk
9
2026-03-09 • via Nuitee
V
Vlasta • couple • sk
8
Super wellness
Pros:

Wellness

Cons:

Žiadny vyber šalátov

2026-03-09 • via Nuitee
W
Wojtek Globetroter • family_with_children • pl
10
Rewelacja :)
Pros:

Miła obsługa, pyszne jedzenie, całkiem duży basen i różnorodna strefa saun. Blisko do stoku narciarskiego

2026-03-09 • via Nuitee
K
Katarina • couple • sk
9
Pros:

Welness a veľmi milý personál, skvelé jedlo, pokoj

2026-03-08 • via Nuitee
D
Darina • family_with_children • sk
9
Pros:

Raňajky boli chutné a výber bol dostačujúci.Personál a obsluha usmievaví.

Cons:

Uvítali by sme aj detské menu večere.

2026-03-08 • via Nuitee
J
Ján • family_with_children • sk
8
Pros:

raňajky dobrý základ, večera na vyššej úrovni oproti raňajkám, celkovo fajn
čistota
prístup personálu
wellness aj bazén skvelý

Cons:

chýbajú hodiny (rozmerovo väčšie) vo wellness a hlavne pri bazéne
vzduchotechnika pri bazéne (výmenník vzduchu) nič moc, jednoducho príliš dusno
dlažba popri bazéne ako na ľade!

2026-03-08 • via Nuitee
S
Sofia • couple • sk
9
2026-03-08 • via Nuitee
M
Matej • couple • sk
8
2026-03-08 • via Nuitee
G
Gabriel • solo_traveller • sk
7
Pros:

Páčilo sa nám tam, personál bol super

Cons:

Cena je trošku vyššia, mám 24 kolegov , hasičov a nikto z nich si to nemôže dovoliť k Vám prísť, aj ja k Vám idem len preto, že využijem rekreačný poukaz

2026-03-07 • via Nuitee