Courtyard by Marriott Gatlinburg Downtown

Hotels
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Courtyard by Marriott
8.7 (504 reviews)
315 Historic Nature Trail , Gatlinburg , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Good location
Nice staff
Cons:
Pool area unappealing
Poor breakfast options
Noise issues

Categories

Cleanliness
8.53
Many reviews mention cleanliness as a positive aspect, but some note issues like noise and maintenance problems.
Service
9.5
Mixed feedback on staff attentiveness, but some positive mentions of helpfulness.
Location
9.54
Multiple reviews highlight the good location and convenience to nearby attractions.
Room Quality
8.99
While some rooms were clean and comfortable, issues with hot water and noise affected overall quality.
Amenities
8.02
Amenity issues noted, such as the pool area not being appealing and hot tub problems.
Value for Money
8.48
Some guests felt the pricing relative to the services provided was not as expected.
Food and Beverage
7.53
Breakfast was criticized for lack of quality, though coffee in rooms received some praise.
Overall Experience
9
Despite some specific drawbacks, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 16:21

Property Description

Convenient Location and Modern Comforts

This Courtyard by Marriott in Gatlinburg, Tennessee offers a perfect blend of convenience and comfort. With an on-site restaurant and free WiFi, guests can enjoy a seamless stay in the heart of the city.

Amenities for a Relaxing Stay

Each guest room is thoughtfully equipped with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. Some rooms even boast a cozy seating area, perfect for unwinding after a long day of exploring.

Stay Active and Explore

Take advantage of the 24-hour front desk, business centre, and onsite shops. Stay in shape at the fitness centre or venture out to nearby attractions like the Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Book your stay now for an unforgettable experience.

Important information:

Housekeeping is offered every two days upon request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 504 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 8.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 9
M
Melissa • couple • us
10
Perfect stay for price
Pros:

Cleanliness & location

Cons:

Bed hurt my back

2026-06-27 • via Nuitee
L
Laura • family_with_children • us
9
Wonderful hotel
Pros:

The room was very nice and was located perfectly where we needed it to be! The staff we encountered were very friendly!

Cons:

There were only two things i didn’t enjoy:
-you could hear water running through the walls everytime the room above us used the bathroom. It was very loud especially when trying to sleep.
-the instant coffee maker wasn’t the k cup maker i assumed which wouldn’t have been bad if there were more options of coffee other than just dark roast.

2026-06-27 • via Nuitee
L
LEAH • family_with_children • us
10
2026-06-25 • via Nuitee
M
Marsha • couple • us
9
Very nice stay.
Pros:

The location was spot on and great location. It would be nice to have a free breakfast for the cost of the hotel room.

Cons:

Free breakfast each morning.

2026-06-22 • via Nuitee
R
RONALD • solo_traveller • us
4
2026-06-21 • via Nuitee
A
Antonio • family_with_children • us
10
2026-06-21 • via Nuitee
K
Kenya • couple • us
10
It was a fantastic visit. Location was perfect and staff was wonderful.
Pros:

Location

Cons:

No out door pool

2026-06-15 • via Nuitee
B
brooks • extended_group • us
8
2026-06-15 • via Nuitee
J
Joseph • couple • us
9
2026-06-10 • via Nuitee
L
Lakischa • couple • us
4
Na
Pros:

Na

Cons:

Na

2026-06-08 • via Nuitee
M
Mike • couple • us
10
excellent
Pros:

everything

Cons:

bed was stiff

2026-06-08 • via Nuitee
M
Maria • couple • us
10
Great value. Perfect location.
2026-06-07 • via Nuitee
A
Angela • extended_group • us
10
2026-05-26 • via Nuitee
S
Shunda • couple • us
8
Overall it was a great hotel.
Pros:

The location was great. It was very close to downtown and many attractions. The bed was very comfortable.

Cons:

The only issue I had was that the water didn't get as hot. It was warm the entire trip.

2026-05-21 • via Nuitee
J
James • solo_traveller • us
10
Pros:

The courtyard and how close to town it was.

Cons:

The time the pool and courtyard closed. I think at least the courtyard should be open all night.

2026-05-18 • via Nuitee
C
Cole • couple • us
9
Pros:

location good, clean, nice bathroom, nice room, nice view

Cons:

pillows were horrible, never got a good slepp due to pillows not frim enough for me and spouse

2026-05-12 • via Nuitee
J
Jerry • family_with_children • us
10
Excellent quality for the price
Pros:

Very clean and close to most of downtown Gatlinburg

2026-05-11 • via Nuitee
J
Julie • solo_traveller • us
10
2026-05-07 • via Nuitee
R
Robin • couple • us
10
Close to everything
Pros:

Clean and quiet

2026-04-27 • via Nuitee
W
Wynike • solo_traveller • us
1
Cons:

Hotel double charged booking payment.

2026-04-24 • via Nuitee