Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable room
Enjoyable amenities
Cons:
Service delays in restaurant
Room smell issue

Categories

Cleanliness
8.38
Some guests mentioned issues with room smell, affecting the cleanliness perception.
Service
9.35
Most reviews praised the professionalism and helpfulness of the staff.
Location
9.89
Compliments on the strategic location close to tourist spots and parks.
Room Quality
9.34
Guests appreciated the immaculate room and comfortable beds.
Amenities
9.37
Guests enjoyed the spa and other well-maintained amenities.
Value for Money
8.83
Overall perception of value is good but could be impacted by high pricing.
Food and Beverage
8.88
Breakfast received positive feedback, yet some service issues in restaurant dropped the score.
Overall Experience
9.55
Overall exceptional stay with gratitude expressed for hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:23

Property Description

Luxurious Accommodation
Experience a blend of modern comfort and old-world charm in our elegantly decorated rooms equipped with all the amenities you need for a relaxing stay.

Wellness & Spa Retreat
Indulge in ultimate relaxation at our exclusive spa offering a range of treatments, swimming pool, saunas, and mineral water baths, ensuring a rejuvenating experience.

Family-Friendly & Business Ready
With a playroom for children, children's menu, and conference facilities, our hotel caters to the needs of families and business travelers alike.

Book your stay at Crowne Plaza Borjomi Spa & Wellness Centre for a memorable and rejuvenating experience in the heart of Borjomi.

Important information:

Please note that bringing food and alcohol in the hotel room from outside is not allowed. Guests can use a room service. Club Lounge and is temporarily unavailable.

When traveling with pets, please note that an extra charge of USD 25 per pet, per night applies.
Please note that the property can only allow pets with a maximum weight of 6 kilos.
Pets are not allowed in the Restaurant and SPA zones.
All necessary items and food should be provided by the guests.
Pets must be transported in special carriers while in the social areas.
Please note that currently we do not have currency exchange and excursionsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1813 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.55
C
Cohen • solo_traveller • il
8
2026-09-07 • via Nuitee
A
Avi • solo_traveller • il
8
Pros:

נקי מפנק אבל ארוחת בוקר דלה מידי

Cons:

ארוחת בוקר דלה מידי
כמו מספיק אור בחדר רחצה וגם אין מראה מגדילה לאיפור !!!

2026-09-06 • via Nuitee
F
Faten • solo_traveller • qa
4
I would stay only for the location
Pros:

Location. The guy holding the luggage.

Cons:

Very rude receptionist guy. Extremely not worth the value for money. Room is very old, leather is very very old with scratches. 3 stars is okay but not 5 stars

2026-09-04 • via Nuitee
O
OLEKSII • family_with_children • ua
9
Дуже сподобалось і навіть більше ніж в Батумі потім були. Дуже атмосферне і затишне місце з чудовими зручностями і приєм
Pros:

Розташування, атмосфера, набір послуг і розваг , в тому числі СПА і Басейн

Cons:

Втомлена мебель, яка потребує реставрації. Для дитини треба краще пилососити килим. Але як ми попросили - то зробили ідеально

2026-09-03 • via Nuitee
Y
Yousef • couple • il
9
2026-09-03 • via Nuitee
A
Anwr • couple • kw
10
2026-09-02 • via Nuitee
A
Ahmad • family_with_children • kw
10
اقامة رائعة
Pros:

كل شيئ

Cons:

لا شيئ

2026-09-02 • via Nuitee
E
Eli • solo_traveller • il
8
Pros:

מלון נקי, צוות נחמד

Cons:

ספא לא מספק, ארוחת בוקר חלשה, אוכל טרי

2026-08-31 • via Nuitee
A
Ahmed Almubarak • family_with_children • sa
4
2026-08-30 • via Nuitee
G
GUY • solo_traveller • pt
10
Pros:

מושלם

2026-08-29 • via Nuitee
A
Anna • solo_traveller • tr
10
2026-08-28 • via Nuitee
M
Mariya • family_with_children • ru
9
Лучший отель для маленького боржоми, смело останавливайтесь!
Pros:

Прекрасный тренажерный зал рядом с бассейном и сауной, балдели каждое утро

Cons:

Очень дорогой завтрак

2026-08-27 • via Nuitee
W
Wesam • extended_group • sa
10
2026-08-26 • via Nuitee
M
mehdi • extended_group • us
9
Beautiful rooms and great breakfast
Pros:

Beautiful hotel - nice location - amazing breakfast

2026-08-25 • via Nuitee
T
Tatiana • couple • ru
9
Pros:

Понравилось все. Прекрасный отель

2026-08-24 • via Nuitee
A
Avital • solo_traveller • il
9
2026-08-24 • via Nuitee
F
Franco • solo_traveller • mc
5
2026-08-24 • via Nuitee
A
ajlip • Couples • Melbourne, Victoria
10
By far best hotel in town
Pros:

You don’t need more than a day in Borjomi and best you spend that at Crowne Plaza . Manager very helpful . Lovely room with balcony overlooking river and it’s in great position right next to park

2026-08-23 • via Tripadvisor
M
moshe • solo_traveller • us
8
2026-08-23 • via Nuitee
E
Egle • family_with_children • lt
8
Beautiful hotel, delicious food
Pros:

The rating is critical for a 5-star hotel. I would give 3.5 stars because of the outdated decoration of the rooms. They warned that renovations were underway, that the hotel was being renovated, but the carpet in the room could still be washed without renovation. The floors did not look clean enough to walk barefoot on. The staff's helpfulness and care for us made up for it. The food in the restaurant was delicious. The chef should rethink the menu and include hot dishes for vegetarians. There were vegetable horns on the menu in the room, but the restaurant no longer has them, so we had to eat grilled vegetables, which were actually wonderful. The coffee was bitter, not particularly tasty. The pool and sauna area were cozy and pleasant. The environment in which the hotel is located is simply wonderful.

Cons:

Not worth 5 stars

2026-08-23 • via Nuitee