Holiday Inn Express & Suites Port Huron by IHG

Hotels
•
Holiday Inn Express
8.4 (270 reviews)
2021 Water Street , Port Huron , US
+1 810-662-3400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location / close to everything
Friendly staff (helpful front desk, cleaning staff)
Good breakfast and excellent coffee (reported by many)
Parking readily available / plowed lots
Spacious / updated rooms reported by some
Conference room availability
Cons:
Serious cleanliness issues reported (blood on comforter, dirty sheets, hair/grit, dirty floors, gross carpet)
AC and room maintenance problems (AC failures, TV/toilet/remote malfunctions)
Breakfast hot items not kept warm / not replenished timely for some guests
No coffee pot / no coffee available in-room for several stays
Occasional rude/unprofessional staff and late check-in due to housekeeping delays
Noise from other guests and room-door/bathroom-door creaks
Inaccurate online photos / disappointing views for some
Power outage reported by one guest

Categories

Cleanliness
5.8
Mixed-to-poor cleanliness: multiple reviews report unclean rooms (blood on comforter, hair/grit on sheets, dirty floors, gross carpet) despite some guests calling the hotel 'clean' — overall cleanliness is a notable weakness.
Service
9.2
Generally strong service: several guests praised friendly and helpful staff (quick room moves when AC failed, helpful front desk, conference room support), though one report mentions rude/unprofessional staff and slow housekeeping leading to late check-in — overall service sentiment is positive and compensates for operational issues.
Location
9.5
Very positive: many guests cite the location as 'perfect', 'close to everything', and ideal for events; repeatedly mentioned as a primary advantage.
Room Quality
6.5
Mixed room quality: several reports of AC failures, TV/remote/toilet malfunctions, worn furniture and noise from other guests; some rooms noted as spacious and updated — overall room condition is inconsistent.
Amenities
9
Generally good amenities: parking availability, conference room and plowed lots praised; however recurring issues with in-room coffee (no coffee pot / no coffee available) and lack of streaming on TVs were noted.
Value for Money
9
Perceived value skews positive: multiple guests called it 'good value' and appreciated included parking/breakfast and location, despite a few saying it wasn't worth the money given cleanliness or room issues.
Food and Beverage
9
Generally positive coffee and breakfast comments from many guests (some called breakfast 'very good' and coffee 'excellent'), though several mentioned cold or poorly replenished hot items and a few specific pastry complaints.
Overall Experience
9.2
Overall mixed-to-positive: many guests had enjoyable or exceeded-expectations stays (good location, friendly staff, useful facilities), while some experienced serious cleanliness and room-function problems — overall sentiment trends positive when weighing frequency of positive comments vs negative outliers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Accommodation
Holiday Inn Express & Suites Port Huron provides elegant rooms with air conditioning and flat-screen TVs. Each room features a private bathroom for your comfort.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk at the property, ensuring assistance is always available whenever you need it.

Exceptional Service
Experience top-notch service and hospitality during your stay at Holiday Inn Express & Suites Port Huron.

Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTT

Location

Guest Reviews

8.4
Based on 270 reviews
Cleanliness: 5.8
Service: 9.2
Location: 9.5
Room Quality: 6.5
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.2
S
Sherman • family_with_children • us
9
2026-11-01 • via Nuitee
S
Sherman • family_with_children • us
9
2026-10-27 • via Nuitee
R
Ronnie • couple • us
10
2026-10-25 • via Nuitee
R
Rebecca • couple • us
10
Wonderful
Pros:

Beautiful

Cons:

Hard to find

2026-10-24 • via Nuitee
A
Amy • couple • us
9
2026-10-16 • via Nuitee
W
Wagner • family_with_children • us
8
Pros:

Location was what I required. Parking was readily available. Beds were comfortable.

Cons:

Breakfast was disappointing, Hot items were not kept warm, servings dishes were not replenished timely. Other items were scarce too

2026-10-12 • via Nuitee
A
Angela • solo_traveller • us
9
2026-10-08 • via Nuitee
M
mourad • couple • ca
10
Enjoyable time
Pros:

Thank you
It was an excellent experience

2026-09-19 • via Nuitee
A
Anthony • couple • us
9
2026-09-17 • via Nuitee
L
Lauren • couple • ch
3
Convenient but flawed
Pros:

Good location, comfortable, quiet

Cons:

No coffee! None in room with note that fresh brew available 24h - but they were out. Useless comment from staff that management aware - if management aware it is their job to fix.
TV remote and toilet malfunction in room.

2026-09-11 • via Nuitee
B
bevans541 • solo_traveller • us
10
Pros:

The hotel is very clean and close to everything. The room is big. We had to change rooms the Ac unit was acting up they moved us without a problem. I will definitely stay here again.

Cons:

I liked everything

2026-09-11 • via Nuitee
O
Olga • extended_group • us
10
2026-09-08 • via Nuitee
T
T • solo_traveller • us
4
Not worth your money
Pros:

Location, that's about it

Cons:

The room looked dirty. Tv didn't work half the time. Carpet was gross. Tears in the furniture. Lights next to bed wouldn't turn on.

2026-09-03 • via Nuitee
L
Laura • extended_group • us
3
Dirty, bad managed schedule, unprofessional and rude staff, unreliable and stressful stay
Pros:

The water view.

Cons:

Couldn’t check in until after 3:00 check in time because property let everyone stay until 1:00 then didn’t have staff enough to clean rooms in a timely manner. Had to wait for room with others. Made us late for convention!
Tv wasn’t a smart tv couldn’t pair my iPhone
No coffee pot in room!
Blood on my comforter! NOT CLEAN
Hair and grit on sheets
Horrible pillows
Disgusting dirty floor not cleaned -fresh gooey stains still there upon check in!

2026-08-31 • via Nuitee
K
Koob • solo_traveller • us
8
Pros:

The staff was friendly, the cleaning staff was friendly and did a great job...

2026-08-27 • via Nuitee
L
Lindholm • couple • us
10
2026-08-20 • via Nuitee
L
lijuan • family_with_children • us
5
Cons:

床单和被套没有更换过，有很脏的印记，一看就是有很多人盖过的！让人非常不舒服

2026-08-18 • via Nuitee
R
Rebecca • solo_traveller • us
9
2026-08-11 • via Nuitee
M
Moszyk • couple • us
5
Won't be there again
Cons:

No power. We left and went home.

2026-08-11 • via Nuitee
S
Stephanie • solo_traveller • us
9
If you would like to stay in a clean, friendly hotel. This is your spot.
Pros:

Clean, good working air conditioning, breakfast.

Cons:

When the door to the outside (side door by our room) opened, it sounded like a dog barking. Only negative.

2026-08-07 • via Nuitee