Rodeway Inn Church Hill - Tri Cities Area

Everything

After i was checked in i was asked to pay a deposit before getting a key to my room that i was unaware of having to pay. I was not able to cover the 100 cash deposit that was said to be required so i was not given access to my room and was told to leave and no refund would be given. Im not sure how a business can keep someones money without providing the service that was paid for but they did so i will never book this hotel again and anyone should explore other options for a place to stay.

This property is family run, with the family living in property. They took pride in the service they provided and were extremely friendly.

I like the staff; friendly and accommodating.
*Under the commode is filthy- I have to buy disinfectant & brush.
*The coffee machine is dirty- coffee ground was found inside.
*Front door does not close tight- big gap at lock.
*Fridge has broken controls, too cold & iced the foods, and then broke.

WARNING!! do not rent this motel, it is nasty with bad customer service, they do knowingly do non-refunded option, because when people come to stay and they turn around they can not get money back.
Manager/owner wanted us to pay additional money foe kids, it was not much, but to stay in that dirty motel they should pay us money.
It was partly my fault because I did not check the reviews first((( But we were so tiered and did not expect that to happened
Be smart and stay away

They really are trying to update the rooms but for 98 a night i expect something a little nicer. The guy that owned the property was very nice an an easy to talk to.. it was also very quiet an convenient

Handicap room heat/ac unit was to height for a handicap person the room was dirty

Not friendly

This place was a dump

Really friendly staff

Rooms outdated, during evening hours bathroom ceiling was leaking all evening and night out of the vent fan made it hard to go to bathroom without getting wet, keycard for room didnt work, had to get owner/manager to open each time. Beds stiff, cig burn holes in blankets. But you get what you pay for. Otherwise was fine for just sleeping the 8hrs spent there.

Cigarette burns in bedding, carpet was sticky, tiles were loose in the bathroom because of rottting floor - had to step on tiles a certain way to even open and close the bathroom door. Furniture was dirty and stained to the point that I wouldnt sit on the chairs. Room was old and smelly, and by that I mean it stunk. Stains on towels. Motel was not as pictured at all on the website. It was better than staying in my car, but I would have felt cleaner if I would have stayed in the car. If my family would have been there, I would not have stayed. It was a necessity stay for business because it was the only thing within driving distance of where I was to be.

Bed bugs, broken sink, dirty shower. Bed stained, nothing clean!!!

The room smelled bad. Fruit flies and regular flues everywhere. Didnt feel safe being there

Very nice

None place is crawling with bed bugs

When calling in to cancel reservations employee was rude & unfriendly. Did not stay at this hotel.

Ever time I left room.andmcame back. The key would not work and I would have to walk to office to get reprogram med. I only stayed 2 night so it was aggravating to get key programmed 5 times during that 2 days

Room was really clean and orderly.
Bed not so comfortable but clean.
A/C worked great after we found the remote control for it.
The faucet in the sink is hard to regulate with heat and cool mix and extreme pressure. It would give you a bath. Convenient to Kingsport without the city traffic.

Excellent