PLAZA Premium Parkhotel Norderstedt

Hotels
8.5 (2423 reviews)
Buckhörner Moor 100 , Norderstedt , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
7.25
Room cleanliness was lacking as reported issues with dust and mildew were mentioned.
Service
8.75
Most guests reported friendly staff, although there were some complaints about service at the front desk.
Location
9.25
Guests found the location to be very central and convenient for accessing public transport and attractions.
Room Quality
8.25
Rooms were generally well-rated for size and comfort, but some minor maintenance issues were noted.
Amenities
8.75
The hotel offered a good range of amenities that guests appreciated overall.
Value for Money
7.75
Several guests felt the price did not match their experience especially regarding service and room condition.
Food and Beverage
9.25
Breakfast received high praise for variety and quality, providing an excellent culinary experience.
Overall Experience
8.75
Overall, the experience was positive with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:40

Property Description

Comfortable Accommodation

The Park-Hotel Norderstedt offers comfortable guest rooms in a green and central location. Start your day with a delicious breakfast buffet before exploring the nearby shopping opportunities in Norderstedt city centre.

Convenient Location

With close proximity to public transport connections and the A7 motorway, reaching Hamburg's city centre is a breeze from this hotel. Additionally, being just a short drive away from Hamburg Fuhlsbüttel Airport makes traveling hassle-free.

Relaxing Amenities

Unwind after a busy day at the cosy hotel bar, perfect for a relaxing evening. Take advantage of the peaceful surroundings and convenient facilities during your stay at Park-Hotel Norderstedt.

Book your stay now at Park-Hotel Norderstedt for a relaxing and convenient experience in Norderstedt!

Important information:

If you plan to arrive after 6 pm, please contact the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2423 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.75
B
Brigitte family_with_children de
9
2026-03-12 via Nuitee
D
Damaris family_with_children de
10
Perfekter Aufenthalt - wir kommen wieder!
Pros:

Vielen Dank schon für die Vorabinfos und beste Erklärungen! Wir waren durchweg begeistert. Die Zimmer sind bestens ausgestattet und für die Hunde gab es sogar Beutel, Leckerli, Näpfe und Decken - besser geht kaum! Das Frühstück ist sehr vielfältig, das Personal aufmerksam und zuvorkommend. Ich konnte meine glutenfreien Brötchen sogar wählen und habe im Korb noch so viel mehr dazubekommen.
Das Restaurant um die Ecke ist ebenfalls sehr gut und schön.
Wir haben bereits weitere Aufenthalte bebucht!

2026-03-10 via Nuitee
C
Christin couple de
9
2026-03-09 via Nuitee
R
Robert couple de
9
2026-03-08 via Nuitee
C
Camilla couple dk
9
2026-03-08 via Nuitee
A
Andreas couple de
9
2026-03-06 via Nuitee
J
Josephine family_with_children de
10
Pros:

Klasse Zimmer und Bad. Die Matratze war für mich etwas zu weich, aber für meine persönlichen Befindlichkeiten kann das Hotel ja nichts. Ein Frühstück von dem sich einige Hotels ne Scheibe abschneiden können und dann wäre es immer noch prima. Und: tolles Personal, egal ob persönlich oder am Telefon. Danke!

Cons:

---

2026-03-02 via Nuitee
R
Ralf couple de
7
Pros:

Sauna, Fitness

2026-03-02 via Nuitee
R
Ralf couple de
8
Cons:

Leider fehlte ein zweites Handtuch auf dem Zimmer.

2026-03-02 via Nuitee
G
Geoffrey couple nl
9
Was a perfect stop between Amsterdam and Copenhagen.
Pros:

Very comfortable and great value.

Cons:

Everything was great.

2026-03-01 via Nuitee
O
Orjan family_with_children no
9
2026-03-01 via Nuitee
B
Bjørn extended_group no
9
2026-03-01 via Nuitee
K
Katharina family_with_children de
9
Absolute Empfehlung
Pros:

Schönes, modernes Haus, sehr freundliches Personal, hübsche Zimmer. Recht weiche Matratze, was für mich super ist. Großes Bad, Tee, Kaffee uns Mineralwasser inklusive. Absolute Empfehlung.

Cons:

Nichts, alles bestens.

2026-03-01 via Nuitee
S
Sabrina solo_traveller de
9
Ich fühle mich in dem Hoto immer willkommen und freue mich auf meinen nächsten Aufenthalt
Pros:

Das Personal an der Rezeption und im Frühstücksbereich sind sehr freundlich.
Das Frühstück lässt keine Wünsche offen.
Die Sauna bietet einen entspannten Ausklang am Abend.

2026-03-01 via Nuitee
S
Sabrina solo_traveller de
8
Ich fühle mich in dem Hotel sehr wohl und komme sehr gerne wieder.
Pros:

Ich Reise geschäftlich und freue mich immer über das nette Personal an der Rezeption und dem Frühstück-Service.
Tolles Frühstück, es lässt keine Wünsche offen.
Am Abend den entspannten Ausklang im Sauna-Bereich.

2026-03-01 via Nuitee
S
Stefan couple de
7
2026-02-27 via Nuitee
K
Kai solo_traveller de
8
2026-02-26 via Nuitee
T
Tim family_with_children dk
8
Fint hotel tæt på lufthavnen
Pros:

Rigtig fint hotel. Ligger tæt på Hamburg lufthavn som vi skulle bruge. Vi havde bestilt et værelse med 4 enkeltsenge. Værelset var stort og havde hvad vi skulle bruge til en enkelt overnatning inden afgang til lufthavnen.

Cons:

Hovedpuderne var virkelig ringe at sove med.
Der var desuden ikke 4 enkeltsenge som angivet men to enkeltsenge og en dobbeltseng.

2026-02-22 via Nuitee
P
Patricio solo_traveller cl
10
Good quality.
2026-02-09 via Nuitee
V
Vera solo_traveller de
8
2026-02-08 via Nuitee