PLAZA Premium Parkhotel Norderstedt

Hotels
8.5 (2467 reviews)
Buckhörner Moor 100 , Norderstedt , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
7.25
Room cleanliness was lacking as reported issues with dust and mildew were mentioned.
Service
8.75
Most guests reported friendly staff, although there were some complaints about service at the front desk.
Location
9.25
Guests found the location to be very central and convenient for accessing public transport and attractions.
Room Quality
8.25
Rooms were generally well-rated for size and comfort, but some minor maintenance issues were noted.
Amenities
8.75
The hotel offered a good range of amenities that guests appreciated overall.
Value for Money
7.75
Several guests felt the price did not match their experience especially regarding service and room condition.
Food and Beverage
9.25
Breakfast received high praise for variety and quality, providing an excellent culinary experience.
Overall Experience
8.75
Overall, the experience was positive with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:40

Property Description

Comfortable Accommodation

The Park-Hotel Norderstedt offers comfortable guest rooms in a green and central location. Start your day with a delicious breakfast buffet before exploring the nearby shopping opportunities in Norderstedt city centre.

Convenient Location

With close proximity to public transport connections and the A7 motorway, reaching Hamburg's city centre is a breeze from this hotel. Additionally, being just a short drive away from Hamburg Fuhlsbüttel Airport makes traveling hassle-free.

Relaxing Amenities

Unwind after a busy day at the cosy hotel bar, perfect for a relaxing evening. Take advantage of the peaceful surroundings and convenient facilities during your stay at Park-Hotel Norderstedt.

Book your stay now at Park-Hotel Norderstedt for a relaxing and convenient experience in Norderstedt!

Important information:

If you plan to arrive after 6 pm, please contact the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2467 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.75
K
Kim-Martin • family_with_children • de
8
2026-04-11 • via Nuitee
J
John • solo_traveller • nl
9
2026-04-09 • via Nuitee
E
Edwin • extended_group • nl
9
2026-04-08 • via Nuitee
C
Christina • extended_group • de
8
Gutes Preis- Leistungsverhältnis
Pros:

Personal
Frühstück
Betten

Cons:

Schiefe Ablage in der Duschkabine

2026-04-08 • via Nuitee
H
Horst • couple • de
7
Pros:

Das Frühstück ist sehr gut. Im Zimmer sind zu wenig Haken zum Aufhängen von Kleidung.

2026-04-08 • via Nuitee
F
Fergal • family_with_children • ie
7
Could be better
Pros:

Staff responsive. Breakfast very good.

Cons:

Room wasn't properly clean on arrival. Price was steep all things considered

2026-04-07 • via Nuitee
R
Ralf • couple • de
7
2026-04-07 • via Nuitee
K
Karlheinz • couple • de
7
Gutes Hotel, besonders zu empfehlen für Zwischenstopp bei Reisen nach Norden oder Süden
Pros:

Gut sortiertes Frühstück. Sehr aufmerksames Personal im Frühstücksraum. Problemloses, kostenloses Parken am Hotel. Gutes Restaurant in direkten Umfeld des Hotels. Gute Anbindung an die A7.

Cons:

Rundum zufrieden!

2026-04-07 • via Nuitee
E
Edres • couple • nl
10
جميل وهادئ
2026-04-04 • via Nuitee
M
Martin • family_with_children • de
8
2026-04-01 • via Nuitee
M
Maren • family_with_children • de
7
2026-04-01 • via Nuitee
P
Philipp • family_with_children • de
10
2026-03-31 • via Nuitee
B
Brigitte • family_with_children • de
6
Pros:

Personal ist nett. Lage ist super.

Cons:

1 Fahrstuhl kaputt, im 2. Fahrstuhl war der Notknopf kaputt und die Fahrt erfolgte auf eigenes Risiko. Keine Minibar im Zimmer, Getränke uns Snack Automat im Foyer kaputt. Tapeten gehen im ganzen Haus teilweise ab, Duschen sind nicht alle dicht, Fenster sind teilweise kaputt oder schwergängig. Heizung in einem Zimmer wurde nicht richtig warm. . Das Haus sollte langsam mal auf den neusten Stand gebracht werden und repariert werden.

2026-03-31 • via Nuitee
K
Kraisnik • family_with_children • se
10
2026-03-30 • via Nuitee
F
Felix • family_with_children • de
10
2026-03-29 • via Nuitee
G
G. • couple • nl
9
Alles was goed of super
Pros:

Mooie locatie, dit keer niet genoten van een ontbijt, was de de eerste keer prima. Ook gemakkelijk is het restaurant beneden. Mooie antreen fijne kamer.

Cons:

Wij kwamen er te laat achter dat een tweede badhanddoek in de kast lag, was wel aangegeven op de wastafel, misschien gelijk twee stuks neerleggen. Volgende keer kijken wij wel gelijk in de kast.

2026-03-29 • via Nuitee
S
Sönke • solo_traveller • de
7
2026-03-29 • via Nuitee
S
Sandra • couple • de
5
Für eine kurze Zeit okay. Nichts für Leute, die länger als 7 Uhr schlafen möchten.
Pros:

Check in & out total easy, Lage war gut (direkt an der U-Bahn nach HH). Optisch sehr schick von innen. Zimmer klein, aber gemütlich

Cons:

Fahrstuhl defekt, Snack-Automat defekt, nur 1 Handtuch für 2 Personen, Hotel sehr hellhörig. Matratze extrem weich.

2026-03-29 • via Nuitee
N
Nils • solo_traveller • de
6
2026-03-29 • via Nuitee
S
Stefan • family_with_children • de
8
2026-03-29 • via Nuitee