Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Tasty breakfast
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
8.41
Concerns about room cleanliness and maintenance, such as unclean coffee machines and inadequate towel supply.
Service
9.88
Generally good service, with quick resolution of issues by the reception staff.
Location
9.92
Convenient location noted as a positive overall.
Room Quality
8.87
Room was described as clean but somewhat outdated, issues with heating and TV functionality were noted.
Amenities
8.9
Limited amenities were mentioned, including problems with the spa and no smart TV.
Value for Money
9.86
Value perceived as good despite some issues, aligning with hotel expectations.
Food and Beverage
10
Food quality praised with delicious breakfast mentioned in multiple reviews.
Overall Experience
9.39
Overall experience was positive but affected by some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:24

Property Description

Luxurious Spa Center: Indulge in relaxation at our spacious spa center featuring a sauna, Turkish hammam, and a unique snow room.

Elegant Accommodations: Experience luxury in our suites and rooms adorned with traditional neoclassic decor and equipped with modern amenities like flat-screen TVs and coffee machines.

Culinary Delights: Delight your taste buds at Kazakhasia restaurant offering Asian cuisine, or at Olivia restaurant serving delectable Italian dishes. Enjoy a drink at Atrium Café or the English bar White Horse.

Escape to luxury at Rixos Khadisha Shymkent, where comfort and sophistication meet seamlessly. Book your stay now for an unforgettable experience.

Important information:

Staff also speaks Kazakh.

Please note when booking Standard King Room and Standard Twin Room, that spa access is not included in the rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIT

Location

Guest Reviews

9.4
Based on 1458 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 9.86
Food and Beverage: 10
Overall Experience: 9.39
K
K.Oleg • family_with_children • kz
10
2026-10-15 • via Nuitee
U
Ulzhan • family_with_children • kz
10
Pros:

Нам организовали ранее заселение в 12:00 и поздний выезд в 14:00 без доплаты. Персонал был очень вежлив и профессионален. Предоставили кровать для ребенка без доплаты, принесли утюг, вешалку и чехол для костюма по запросу. Спасибо отелю и персоналу 🫰

2026-10-10 • via Nuitee
T
Talgat • couple • kz
10
2026-10-10 • via Nuitee
Бибиур • family_with_children • kz
10
2026-09-19 • via Nuitee
Каламкас • couple • kz
7
Так себе
Pros:

Spa

Cons:

Кухня

2026-09-08 • via Nuitee
C
Cornelis • solo_traveller • nl
8
2026-09-04 • via Nuitee
M
Maira • family_with_children • kz
4
2026-09-02 • via Nuitee
N
Naziya • family_with_children • kz
10
2026-08-29 • via Nuitee
R
Ruslanbek • solo_traveller • kz
10
2026-08-28 • via Nuitee
L
Laura • couple • kz
10
2026-08-28 • via Nuitee
A
Aktolkyn • solo_traveller • kz
10
2026-08-21 • via Nuitee
A
Aktolkyn • solo_traveller • kz
10
2026-08-21 • via Nuitee
Жамиля • couple • kz
10
2026-08-21 • via Nuitee
A
Aktolkyn • solo_traveller • kz
10
2026-08-20 • via Nuitee
B
Balzhan • couple • kz
10
2026-08-17 • via Nuitee
Ольга • solo_traveller • kz
10
2026-08-14 • via Nuitee
N
Nurdaulet • couple • kz
8
2026-08-12 • via Nuitee
M
Meirbek • couple • kz
10
2026-08-12 • via Nuitee
N
NURBOL • family_with_children • kz
9
2026-08-10 • via Nuitee
A
Adlet • solo_traveller • kz
10
2026-08-10 • via Nuitee