Hotel Matão By Mercure

Hotels
•
Mercure
9 (126 reviews)
Avenida Baldan, 1900. Olivio Benassi , Matão , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive service
Good location
Varied food options
Cons:
Slippery bathroom floor
Basic gym
Uncomfortable bed

Categories

Cleanliness
8.46
The rooms were reported as clean and well-arranged.
Service
9.93
Exceptional service reported, with staff being described as educated and attentive.
Location
9.47
Good location noted in multiple reviews.
Room Quality
8.92
The room quality was mostly praised, but had some concerns regarding bed comfort.
Amenities
7.95
Basic amenities available; however, the gym is lacking and investment in more amenities is suggested.
Value for Money
8.41
Some concerns raised regarding pricing, especially in relation to amenities.
Food and Beverage
9.46
Breakfast and beverage options were mentioned positively.
Overall Experience
9.43
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:03

Property Description

Luxurious Accommodation
Hotel Matão By Mercure offers elegant 4-star rooms with modern amenities including free WiFi and air-conditioning. Each room comes with a private bathroom, TV, and a safety deposit box for your convenience.

Relaxation and Dining
Unwind at the hotel's sauna or enjoy a meal at the on-site restaurant serving delicious Brazilian cuisine. Special dietary needs are catered to with vegetarian and gluten-free options available upon request.

Convenience and Service
With a fitness centre, sun terrace, and business centre, Hotel Matão By Mercure ensures a comfortable stay for all guests. The multilingual staff at the 24-hour front desk are ready to assist you with any needs during your visit.

Book now for a memorable stay at Hotel Matão By Mercure!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 126 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
S
Souza Mendes Ferreira • solo_traveller • br
8
2026-05-06 • via Nuitee
E
Eduardo • family_with_children • br
9
2026-05-04 • via Nuitee
W
Wellington • solo_traveller • br
10
2026-05-03 • via Nuitee
M
marcela • couple • br
6
2026-04-27 • via Nuitee
P
PAULO EDUARDO DA • couple • br
9
De modo geral, tirando a questão das toalhas, foi boa.
Pros:

Localização, limpeza e atendimento.

Cons:

Deixaram somente uma toalha de banho e uma de rosto. Se você tomar dois banhos, no segundo terá que se enxugar com toalha úmida.

2026-04-26 • via Nuitee
E
Eleandro • couple • br
10
2026-04-20 • via Nuitee
J
JULIO EDUARDO • couple • br
10
Sensacional
Pros:

Fazia muito tempo que nao ficava num hotel com tanta qualidade, Staff super atencioso, desde o pre check in até o check out, experiencia foi sensacional !

Cons:

Nada a reclamar

2026-04-16 • via Nuitee
W
WAGNER • solo_traveller • br
9
2026-04-04 • via Nuitee
J
JOSE • solo_traveller • br
10
Muito boa
Pros:

Localização e atendimento

Cons:

Velocidade da internet wifi e conexão baixa nos quartos.

2026-04-03 • via Nuitee
M
Murilo • couple • br
8
Estadia compatível com o nível do hotel é bom café da manhã.
Cons:

Ar condicionado estava com aletas não funcionando.

2026-03-30 • via Nuitee
E
Erica • family_with_children • br
9
2026-03-23 • via Nuitee
F
Fernando • couple • br
10
Super satisfeitos
Pros:

Gostamos de tudo: limpeza, localização, tratamento.

2026-03-22 • via Nuitee
K
Karina • solo_traveller • br
7
Hotel razoavelmente bom.
Pros:

Um hotel bom. Quarto espaçoso, ducha muito boa.

Cons:

O café da manhã havia alguns itens não tão fresquinhos, como o bolo de limão. O preço da estadia não condiz com o que o hotel oferece. Está muito acima do que realmente vale.

2026-03-18 • via Nuitee
C
Carlos • solo_traveller • br
10
2026-03-15 • via Nuitee
R
Rosana • solo_traveller • br
8
Experiencia agradável, mas sem nenhum diferencial em relação a outros hotéis que já fiquei.
Pros:

tamanho dos quartos bom, boa localização.
equipe de profissionais atenciosos.
opções buffet do café bem variados.

Cons:

estacionamento descoberto (transtorno com chuva)
restaurante muito lento para entrega do prato (fiquei uma hora esperando meu pedido no jantar)

2026-03-09 • via Nuitee
R
RodrigoBC • solo_traveller • br
10
2026-02-28 • via Nuitee
M
Michelle • couple • br
7
Pros:

Limpeza, atendimento

Cons:

Academia bem precária

2026-02-27 • via Nuitee
K
Kleber • solo_traveller • br
9
2026-02-01 • via Nuitee
G
Gabriel • couple • br
8
Ótima acomodação!
Pros:

Conforto, acomodação e café da manhã

Cons:

Custo benefício

2026-01-31 • via Nuitee
A
Antonio Carlos • solo_traveller • br
10
2026-01-31 • via Nuitee