The Imperial Hotel

Staff were very friendly. Very high standards of cleanliness. Standard size room is a large room with large double bed.
Quality food reasonably priced.

Very nice hotel lovely breakfast

A wonderful experience from the moment we walked through the door. The whole building is exceptionally decorated, the furnishings luxurious and the rooms delightfully decorated. The service provided is exceptional and the restaurant provides a wide choice of very tasty food

The highlight of our stay was the food, which was absolutely delicious! All the staff were very friendly and attentive, and nothing was too much trouble.
Our bedroom was clean and comfortable, although it was very hot when we arrived, and we had to turn off the radiator and heated towel rail and open the window to cool the room down enough to sleep. The shower was over the bath, which was quite awkward, and a walk-in shower would have been preferable. At the time of our stay the lift was out of order, which we found difficult walking up and down to the second floor.
The chairs in the lounge were very low, and difficult to get out of for elderly people.

We have been visiting the Imperial 2 or 3 times a year for quite a few years and have always found the hotel to create a welcoming and extremely comfortable environment. Staff are very friendly, attentive and helpful, the food is superb, rooms and public areas are spotless, the standard of housekeeping is excellent and the hotel is only a short stroll from the town centre. What's not to love?

So look forward to our annual break at the Imperial- such a relaxing ambiance.
The staff and food are both amazing and the weather was too!! Thankyou so much.

We had a lovely weekend at this hotel. The food was excellent as always. All the staff are so friendly and we will be back later in the year.

Staff were both professional and friendly. Beautiful old hotel, very relaxed atmosphere.

As part of a coach trip, this has got to be one of the best we have stayed at. The staff were brilliant, very attentive, polite and nothing was too much trouble. The food was delicious, four course meal every night if you wished. Everywhere was spotless and comfortable. The attention to detail was amazing.
The only complaint was that the lift had broken down the week before, so this did cause some difficulty for some people which I am sure will be dealt with shortly.
Thank you to all concerned for a lovely holiday.

Just returned home from another excellent stay at the Brend Imperial Hotel in Barnstable. This hotel continues to excel and you are given first class friendly service throughout which is also complimented by fantastic food. Would highly recommend this hotel to anyone visiting North Devon.

We enjoyed our short break at the Imperial Hotel. The breakfast and dinner were delicious with plenty of variety. Comfy bed . Refurbished bathroom with walk in shower was lovely, very well thought out with plenty of room for toiletries. Thank you for a comfortable stay.

Fantastic family run hotel,excellent service lovely relaxing hotel and wonderful food,excellent location and views of the river.
Unfortunately Barnstaple is not as good as it used to be shops closed,but that’s the same in many many towns now but a very good department store.

Excellent stay in an excellent hotel, in a great location. Great staff and service. We had a river view room, which was lovely.

We come back time and again to stay at this hotel because it always maintains its high standard of service. The positive staff who are so professional, the amazing food and the general atmosphere of this hotel always sends you home feeling relaxed.

An outstanding hotel - All the staff were well trained, friendly and efficient.
The meals in the restaurant were of a very high quality, - good choices at Breakfast and Dinner

A very warm welcome at Reception, a very nice and very clean room, fabulous service across the whole hotel and really excellent food (both breakfast and especially dinner). We couldn't have asked for better!