Niagara Crossing Hotel and Spa

Hotels
8.5 (1581 reviews)
100 Center Street , Lewiston , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Uncomfortable beds

Categories

Cleanliness
7.71
Some reviews mentioned outdated rooms and a need for deeper cleaning.
Service
9.18
Friendly and accommodating staff noted in multiple reviews.
Location
9.22
Great location with beautiful views and proximity to attractions.
Room Quality
8.17
Rooms noted as spacious, but some issues with beds and discomfort.
Amenities
8.2
Good amenities including a fireplace and breakfast, but some lacking.
Value for Money
8.66
Good rates and overall satisfaction with value received.
Food and Beverage
8.21
Decent breakfast options, but some small complaints about variety.
Overall Experience
8.68
Generally positive feedback with mentions of returning in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Luxurious Accommodation
Experience a stay at Niagara Crossing Hotel and Spa, where each air-conditioned room is equipped with modern amenities such as a flat-screen TV, coffee maker, and electric fireplace.

Scenic Riverside Location
Enjoy breathtaking views overlooking the Lower Niagara River, with convenient access to the charming shops and restaurants along center street, all within walking distance from the hotel.

Convenient Amenities
Take advantage of free WiFi, pet-friendly rooms, and complimentary private parking during your stay. Plus, our 24-hour front desk is always ready to assist you, ensuring a seamless and enjoyable experience.

Ready to elevate your travel experience? Book your stay at Niagara Crossing Hotel and Spa now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 1581 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
T
TURKER solo_traveller tr
8
Pros:

Man,ara ve konum

2026-06-06 via Nuitee
K
Karen couple us
10
Other then parking everything was awsome
Pros:

Rooms were beautiful very clean staff was great breakfast was awesome

Cons:

Parking def

2026-06-04 via Nuitee
Z
Zhanna FORAND solo_traveller us
8
2026-06-03 via Nuitee
L
Lori solo_traveller us
7
2026-06-03 via Nuitee
B
Brian couple us
9
Pros:

Location, location, location

Cons:

Bed made a lot of noise

2026-06-02 via Nuitee
D
Dale couple us
8
All in all a nice stay and we will come back.
Pros:

Nice quaint hotel we have stayed at many times. Breakfast was fine.

Cons:

The cleanliness in the room needs improvement. There is dust on the back of the couch.
The soap, etc. in the shower was empty.

2026-06-01 via Nuitee
G
Giuseppe couple ca
10
A very good stay in a great country
Pros:

The price, location and the general upkeep of the property.

Cons:

It was all good

2026-06-01 via Nuitee
G
Gregory couple us
10
2026-06-01 via Nuitee
T
Tom couple us
5
bad
Cons:

Broken toilet seat
No soap in shower
Only two very small towels
Desk seldom manned

2026-05-31 via Nuitee
T
Thomas solo_traveller us
5
Could have been better.
Pros:

The bed was clean and properly made. The bathroom was large.

Cons:

The housekeeping never came by to freshen up my room during the stay. I left my tumbler in the room and they were unable to find it for me.

2026-05-31 via Nuitee
J
Johannes couple at
9
Ein toller Ort um die Niagara Gegend zu erkunden
Pros:

Wunderbare Lage in der Nähe des Niagara Rivers, Frühstück war gut, man konnte am Vordach einen Sundowner trinken

2026-05-30 via Nuitee
T
Tracy couple us
7
Fine
Pros:

Proximity to graduation services.

2026-05-28 via Nuitee
S
Sandra couple us
8
2026-05-28 via Nuitee
D
Danielle couple us
5
2026-05-27 via Nuitee
F
Frederick solo_traveller us
8
Pros:

Beautiful location and excellent customer service

Cons:

Shower floor was very slippery. Someone's dog kept barking. There was some sort of banging at 6:00 am outside the hotel . Also when house keeping came they never gave us towels or replace the garbage bags .

2026-05-25 via Nuitee
J
JoAnne solo_traveller us
10
2026-05-25 via Nuitee
A
Austin couple us
10
2026-05-24 via Nuitee
J
Joni Franciskovic solo_traveller ca
9
Pros:

Great location. Amazing hot breakfast.

Cons:

I could hear the floor creeking above me when they walked.

2026-05-24 via Nuitee
A
Austin couple us
10
2026-05-24 via Nuitee
H
Hans couple us
8
2026-05-23 via Nuitee