Niagara Crossing Hotel and Spa

Hotels
8.5 (1685 reviews)
100 Center Street , Lewiston , us
+1 716-754-9070

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Uncomfortable beds

Categories

Cleanliness
7.71
Some reviews mentioned outdated rooms and a need for deeper cleaning.
Service
9.18
Friendly and accommodating staff noted in multiple reviews.
Location
9.22
Great location with beautiful views and proximity to attractions.
Room Quality
8.17
Rooms noted as spacious, but some issues with beds and discomfort.
Amenities
8.2
Good amenities including a fireplace and breakfast, but some lacking.
Value for Money
8.66
Good rates and overall satisfaction with value received.
Food and Beverage
8.21
Decent breakfast options, but some small complaints about variety.
Overall Experience
8.68
Generally positive feedback with mentions of returning in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Luxurious Accommodation
Experience a stay at Niagara Crossing Hotel and Spa, where each air-conditioned room is equipped with modern amenities such as a flat-screen TV, coffee maker, and electric fireplace.

Scenic Riverside Location
Enjoy breathtaking views overlooking the Lower Niagara River, with convenient access to the charming shops and restaurants along center street, all within walking distance from the hotel.

Convenient Amenities
Take advantage of free WiFi, pet-friendly rooms, and complimentary private parking during your stay. Plus, our 24-hour front desk is always ready to assist you, ensuring a seamless and enjoyable experience.

Ready to elevate your travel experience? Book your stay at Niagara Crossing Hotel and Spa now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Location

Guest Reviews

8.5
Based on 1685 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
W
White • couple • us
10
Pros:

Beautiful

Cons:

Nothing

2026-08-08 • via Nuitee
R
Richard • extended_group • us
9
2026-08-08 • via Nuitee
C
Carol • couple • us
10
2026-08-08 • via Nuitee
C
charles • couple • us
9
Pros:

Close to music venue, clean and comfortable

2026-08-08 • via Nuitee
L
Lauren • solo_traveller • us
8
2026-08-08 • via Nuitee
M
Michael • couple • us
7
We go to this hotel every year
Pros:

Great location. Interesting

Cons:

The bathrooms really need updating

2026-08-08 • via Nuitee
J
Jake • solo_traveller • ca
9
2026-08-08 • via Nuitee
H
Hildegard • couple • us
10
Pros:

Samantha is wonderful…she’s efficient, friendly, and made our check in process easy and smooth. Loved the room, breakfast, everything was great. Coming back again next month, can’t wait.

2026-08-08 • via Nuitee
J
John • couple • us
10
What a great place to stay at loved it there, will only use this facility when I stay.
Pros:

Beautiful and spacious rooms that were clean

Cons:

Wish there was more parking closer to the building but this was not a real big issue

2026-08-08 • via Nuitee
M
Marcella • extended_group • us
8
All in all our stay was good.
Pros:

The location was terrific.

Cons:

The location of the TV and the lighting in the room was poor.

2026-08-06 • via Nuitee
S
Susan • couple • us
7
It was a good location.
Pros:

Room was nice and parking was fine. Staff great!

Cons:

Breakfast was not as good as in the past. Would be nice to have freshly cooked bacon.

2026-08-05 • via Nuitee
J
Jana • solo_traveller • de
7
Es ist Ok
Pros:

Die Lage und der Preis warten Top.
Die Zimmergröße war super, echt groß. Ausblick aufs Wasser ,war perfekt .Man ist in 15 min bei den Niagara Fällen.

Cons:

Es war sehr viel Staub auf den Nachtlichtern .
Das Bad hatte viele Flecken an der Wand .Allgemein wirkte es Recht alt . Aber füe die eine Nacht die wir waren völlig ok.
Das Frühstück fand ich persönlich nicht gut aber typisch Amerikanisch.

2026-08-05 • via Nuitee
R
Randall • solo_traveller • us
8
Friendly, comfortable and good value
Pros:

Location was excellent. Breakfast was good with numerous options. The room was large, quiet and clean. Bed and pillows were very good. Staff was friendly. Free parking was good.

Cons:

The toilet seat in our room #113 was a little unstable and the AC unit made a weird clicking sound.

2026-08-04 • via Nuitee
S
Shyamsundar • family_with_children • us
8
Pros:

Breakfast is good.

Cons:

Room renovation happened during my stay.

2026-08-04 • via Nuitee
M
Michael • solo_traveller • us
8
Great location and a good value for the price.
Pros:

Location to art park and restaurants

Cons:

Needs a little updating

2026-08-04 • via Nuitee
C
Cari • solo_traveller • ca
7
2026-08-02 • via Nuitee
J
Janine • couple • us
9
Pros:

Great hotel close to everything! Breakfast was fantastic.

2026-08-02 • via Nuitee
K
Kim • couple • us
8
It was generally okay and would probably return but not perfect
Pros:

Location, large room, clean bedding and towels

Cons:

Poor wifi quality, lots of spider webs and living spiders in the room

2026-07-25 • via Nuitee
E
Edward • couple • us
10
2026-07-24 • via Nuitee
B
Brian • couple • us
8
Staff is great. Facility is in need of some renovation, but is a good value and has a great location. Would stay there
Pros:

Showing its age.

Cons:

Location and Staff are great.

2026-07-24 • via Nuitee