Niagara Crossing Hotel and Spa

Hotels
8.5 (1547 reviews)
100 Center Street , Lewiston , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Uncomfortable beds

Categories

Cleanliness
7.71
Some reviews mentioned outdated rooms and a need for deeper cleaning.
Service
9.18
Friendly and accommodating staff noted in multiple reviews.
Location
9.22
Great location with beautiful views and proximity to attractions.
Room Quality
8.17
Rooms noted as spacious, but some issues with beds and discomfort.
Amenities
8.2
Good amenities including a fireplace and breakfast, but some lacking.
Value for Money
8.66
Good rates and overall satisfaction with value received.
Food and Beverage
8.21
Decent breakfast options, but some small complaints about variety.
Overall Experience
8.68
Generally positive feedback with mentions of returning in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Luxurious Accommodation
Experience a stay at Niagara Crossing Hotel and Spa, where each air-conditioned room is equipped with modern amenities such as a flat-screen TV, coffee maker, and electric fireplace.

Scenic Riverside Location
Enjoy breathtaking views overlooking the Lower Niagara River, with convenient access to the charming shops and restaurants along center street, all within walking distance from the hotel.

Convenient Amenities
Take advantage of free WiFi, pet-friendly rooms, and complimentary private parking during your stay. Plus, our 24-hour front desk is always ready to assist you, ensuring a seamless and enjoyable experience.

Ready to elevate your travel experience? Book your stay at Niagara Crossing Hotel and Spa now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 1547 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
michael solo_traveller us
8
Nice hotel that I only paid $60 and included breakfast. AMAZING
Pros:

Nice restaurant 500 feet away located right on the Niagara river with old school charm. breakfast was included, which was very nice and included strips of bacon.

2026-04-18 via Nuitee
T
terrell family_with_children us
10
2026-04-16 via Nuitee
J
Julienne solo_traveller us
5
Pros:

It’s a beautiful old building that they need to put more profits back into the upkeep/improvements

Cons:

No parking!

2026-04-16 via Nuitee
D
Daniel family_with_children us
9
2026-04-13 via Nuitee
V
Vincent solo_traveller us
10
Happy accident!
Pros:

Beautiful hotel with an adorable little town that was quite lively on a Saturday night! And with Niagara Falls so close, it was easy to visit (both sides - Canada and US!) multiple times over our weekend stay.

Cons:

Nothing at all!

2026-04-12 via Nuitee
J
john couple us
7
it was a ok stay
Pros:

close to stores, restaurant's, and the water.

Cons:

parking was terrible the otele only had about 7 spots and only one handycap parking spot, the hotel room that we stayed in could use some updating and it wasn't cleaned very well .

2026-04-10 via Nuitee
W
Woolslayer extended_group us
10
A quint star hotel
Pros:

The breakfest and location for meeting our fishing boat.

Cons:

no pool but the hot tube was nice

2026-04-09 via Nuitee
A
Alonzo solo_traveller us
10
2026-04-07 via Nuitee
E
Eduard family_with_children us
8
Pros:

Good location for our needs. Friendly, helpful staff

Cons:

All good

2026-04-06 via Nuitee
A
Augusto John couple us
10
Great Location and our go to spot whenever we are in Lewiston
Pros:

Always a great experience whenever we stay at this location

Cons:

N/A

2026-04-04 via Nuitee
M
myriam family_with_children us
10
Excelente!
Pros:

Muy bello hotel. Personal muy amable. El desayuno muy completo. Habitacion grande y comoda. Solo me quede sola una noche y me basto para volver nuevamente! 10/10

Cons:

Todo esta bien!

2026-04-03 via Nuitee
H
Heather solo_traveller us
10
2026-03-31 via Nuitee
A
Augusto John couple us
10
Convenient and reasonable price
Pros:

Great location

Cons:

N/A

2026-03-30 via Nuitee
J
Jennifer family_with_children us
10
Pros:

My family and I loved the hotel,spa,hot tub,and the town

Cons:

The only complaint was from my fiance about the bed being stiff. Other than that perfection

2026-03-29 via Nuitee
B
Brooke couple us
8
Pros:

I really like the location as it is close to Niagara University.

Cons:

The rooms are dated but for the most part clean.

2026-03-29 via Nuitee
C
Carl couple us
10
2026-03-29 via Nuitee
J
Johanna couple us
10
Nice, quiet place to stay and close to everything.
Pros:

Close to downtown area of Lewiston and to my daughter’s college.

2026-03-29 via Nuitee
M
Mariana family_with_children us
10
Pros:

I liked the spa.

Cons:

I could here noises and snores from the room next to me.

2026-03-28 via Nuitee
K
Kathryn couple us
10
Pros:

Welcoming staff, beautiful scenery, comfortable rooms with lots of space

Cons:

Parking

2026-03-28 via Nuitee
R
Robert couple us
8
2026-03-24 via Nuitee