Niagara Crossing Hotel and Spa

Hotels
8.5 (1523 reviews)
100 Center Street , Lewiston , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Uncomfortable beds

Categories

Cleanliness
7.71
Some reviews mentioned outdated rooms and a need for deeper cleaning.
Service
9.18
Friendly and accommodating staff noted in multiple reviews.
Location
9.22
Great location with beautiful views and proximity to attractions.
Room Quality
8.17
Rooms noted as spacious, but some issues with beds and discomfort.
Amenities
8.2
Good amenities including a fireplace and breakfast, but some lacking.
Value for Money
8.66
Good rates and overall satisfaction with value received.
Food and Beverage
8.21
Decent breakfast options, but some small complaints about variety.
Overall Experience
8.68
Generally positive feedback with mentions of returning in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Luxurious Accommodation
Experience a stay at Niagara Crossing Hotel and Spa, where each air-conditioned room is equipped with modern amenities such as a flat-screen TV, coffee maker, and electric fireplace.

Scenic Riverside Location
Enjoy breathtaking views overlooking the Lower Niagara River, with convenient access to the charming shops and restaurants along center street, all within walking distance from the hotel.

Convenient Amenities
Take advantage of free WiFi, pet-friendly rooms, and complimentary private parking during your stay. Plus, our 24-hour front desk is always ready to assist you, ensuring a seamless and enjoyable experience.

Ready to elevate your travel experience? Book your stay at Niagara Crossing Hotel and Spa now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 1523 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
Y
Yael • family_with_children • ca
8
We had a lovely time.
Pros:

cozy, clean, and in a nice spot.

Cons:

Wish spa had mani-pedi. Breakfast was mediocre.

2026-03-20 • via Nuitee
J
Joseph • extended_group • us
10
2026-03-19 • via Nuitee
W
Westie1107 • couple • ca
6
Pros:

Breakfast is great, good options, nice large room and very comfortable bed.

Cons:

Was very noisy for part of the evening, not sure if there was a part going on, but very loud.

2026-03-16 • via Nuitee
J
Jason • couple • us
8
Will certainly book here again, just hoping for more comfortable beds.
Pros:

The staff was very friendly and welcoming upon arrival and check out. The property is in a great location.

Cons:

The property was great, but the bed was not very comfortable.

2026-03-16 • via Nuitee
A
Augusto John • couple • us
10
My go to place when we visit Lewiston
Pros:

Convenient and close to where we need to be

Cons:

N/A

2026-03-16 • via Nuitee
L
Linda • extended_group • us
10
Our stay was amazing and comfortable, can’t wait to stay again.
Pros:

I stayed there 10 years ago and it is still as beautiful as it was. Everyone was so helpful and welcoming. Had a fantastic stay! Especially since our dog was welcomed and the room was fantastic for my daughter who is in a wheelchair. Can’t wait to stay there again!

Cons:

Would be nice if there was a bit more parking.

2026-03-16 • via Nuitee
E
Elizabeth • family_with_children • us
10
Cons:

The bar closes too early

2026-03-15 • via Nuitee
L
Laura • couple • ca
8
Relaxing
Pros:

Location

Cons:

Hallways had lingering bad smells.

2026-03-15 • via Nuitee
D
Dylan • solo_traveller • us
9
2026-03-11 • via Nuitee
A
Arianna • couple • us
1
they suck
Pros:

nothing

Cons:

everything

2026-03-05 • via Nuitee
A
Augusto John • couple • us
10
Great location and great price
Pros:

Centrally located

Cons:

N/A

2026-03-02 • via Nuitee
C
Christopher • couple • us
9
2026-03-02 • via Nuitee
G
Greg • family_with_children • us
10
Another nice stay
2026-03-01 • via Nuitee
J
Jennie • couple • gb
10
Another great stay!
Pros:

Another great stay. Clean, comfortable and friendly staff. Great location in Lewiston. Very quick & helpful when out NYC to UK flights got cancelled due to weather & booked us in for another night.

Cons:

Nothing

2026-02-23 • via Nuitee
J
Jesse • couple • ca
10
Pros:

Very cute and clean

2026-02-23 • via Nuitee
H
Heidi • extended_group • us
10
Staff was friendly and hotel rooms were beautiful with a fireplace and a view
Pros:

Beautiful historic venue with a view of the Niagara River

2026-02-22 • via Nuitee
S
Suzanne • family_with_children • us
8
2026-02-22 • via Nuitee
A
Astrid • couple • ca
10
One of our favourite places for a quick getaway
Pros:

Proximity to border and beautiful scenery overlooking the river. Large clean rooms and excellent price for what you get

Cons:

Loved everything about it !

2026-02-11 • via Nuitee
A
Anna • family_with_children • us
3
Do not stay here unless you like to hear your neighbor snore!
Pros:

The staff was very kind and helpfull. Breakfast was okay and the rooms were clean. Lewiston was a nice little village and the hotel is placed by the river which is beautiful. But please don't be fooled by these few nice details. It is NOT worth the stay.

Cons:

I do not understand how it can be a 4 star hotel and don't get how the ratings here on Booking can be this good. The hotel is worn down. I booked two nights for my family of 4. we booked a big room with a sofa bed, but we had to ask for linen and make the bed ourselves. The walls and floors are so thin that you can hear people talking, snoring and walking. We didn't sleep much the first night and asked to move to another room but they gave us the room just beside the one we had and the noise was the same. We also asked for a refund for the first night but the hotel couldn't accommodate that.

2026-01-21 • via Nuitee
S
Sam • extended_group • us
9
Very nice
Pros:

It’s a beautiful hotel, but could use a little more TLC. The staff was nice. We love the location and proximity to so many different restaurants and shops.

Cons:

The bathrooms in our room and our friend’s rooms were not very clean. The pillows on the beds were not very comfortable.

2026-01-20 • via Nuitee