Niagara Crossing Hotel and Spa

Hotels
8.5 (1637 reviews)
100 Center Street , Lewiston , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Uncomfortable beds

Categories

Cleanliness
7.71
Some reviews mentioned outdated rooms and a need for deeper cleaning.
Service
9.18
Friendly and accommodating staff noted in multiple reviews.
Location
9.22
Great location with beautiful views and proximity to attractions.
Room Quality
8.17
Rooms noted as spacious, but some issues with beds and discomfort.
Amenities
8.2
Good amenities including a fireplace and breakfast, but some lacking.
Value for Money
8.66
Good rates and overall satisfaction with value received.
Food and Beverage
8.21
Decent breakfast options, but some small complaints about variety.
Overall Experience
8.68
Generally positive feedback with mentions of returning in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Luxurious Accommodation
Experience a stay at Niagara Crossing Hotel and Spa, where each air-conditioned room is equipped with modern amenities such as a flat-screen TV, coffee maker, and electric fireplace.

Scenic Riverside Location
Enjoy breathtaking views overlooking the Lower Niagara River, with convenient access to the charming shops and restaurants along center street, all within walking distance from the hotel.

Convenient Amenities
Take advantage of free WiFi, pet-friendly rooms, and complimentary private parking during your stay. Plus, our 24-hour front desk is always ready to assist you, ensuring a seamless and enjoyable experience.

Ready to elevate your travel experience? Book your stay at Niagara Crossing Hotel and Spa now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 1637 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
Marcio • couple • us
6
Good place for overnight close to Niagara
Pros:

The town is nice and not far from whirlpool park and the falls. The room is large and bed was comfortable

Cons:

It misses outlets and lamp on the work desk
The breakfast was fair, could be better

2026-07-11 • via Nuitee
J
James • family_with_children • us
10
2026-07-11 • via Nuitee
L
Lynn • couple • us
10
2026-07-09 • via Nuitee
H
Harriet • couple • us
5
Pros:

The location was great. The hotel reminded me of a very old inn. The continental breakfast was more than expected. We liked having coffee and juice available all day along with complimentary cookies.

Cons:

The bath shower was unsafe. No bars nothing to hold onto. The shower was very slippery. Unknown to us you needed to request having the room refreshed. The parking was insufficient for the number of guests. They relied on public parking down the street.

2026-07-09 • via Nuitee
G
George • family_with_children • ge
10
2026-07-07 • via Nuitee
H
Harry • extended_group • us
10
2026-07-07 • via Nuitee
K
Kathleen • couple • us
9
Very comfortable, excellent location, staff and experience overall.
Pros:

Clean, beautiful decor, comfortable bed, very hot water, quiet (4th floor), nice sized room and bathroom. Beautiful grounds, outdoor seating, flowers, shrubs and trees. Breakfast was great, eggs, bacon, oatmeal packs, waffle maker, delicious muffins, nice coffee and hot water for tea. Almond milk, 1/2 &1/2, milk accessible in small fridge. Microwave in breakfast area. A/C in room was very quiet.

Cons:

Parking is limited right in front of the hotel. But we knew that. 7 spots in front and about 10 across the street. Large parking lot down a hill, short walk. No microwave in the room.

2026-07-07 • via Nuitee
V
Victoria • solo_traveller • us
8
Great overall.
Pros:

Clean, great location

Cons:

Air conditioning took a while to kick in.

2026-07-06 • via Nuitee
Z
Zeraatkar • solo_traveller • us
10
2026-07-06 • via Nuitee
V
Valeriy • couple • us
8
It’s wonderful! A great location by the river. There’s a street nearby with cozy restaurants.
Pros:

Great atmosphere, a peaceful and cozy stay. Polite staff.

Cons:

Everything follows standard hotel industry practices. The only downside is the shortage of parking spaces.

2026-07-06 • via Nuitee
J
jain • solo_traveller • us
10
2026-07-05 • via Nuitee
V
Venkatakrishnan • couple • us
10
Decent stay, great area.
Pros:

Nice location

Cons:

Nothing

2026-07-05 • via Nuitee
T
Tareq • solo_traveller • us
10
Pros:

Clean hotel with free breakfast and great location in Lewiston with free parking. Can't beat it for the price.

2026-07-04 • via Nuitee
J
Joseph • couple • us
3
When I checked in, they said they only clean the room every three days unless you request it, I like other hotels this o
Pros:

The location

Cons:

The location

2026-07-04 • via Nuitee
S
stephanie • couple • us
6
Nice view, good breakfast
Pros:

The view

Cons:

No restaurant in facility

2026-07-03 • via Nuitee
J
Jesse • solo_traveller • us
10
2026-07-03 • via Nuitee
N
Nalenie • couple • us
10
Great
Pros:

The service is as great. Very nice location and extremely clean

2026-07-02 • via Nuitee
N
Nelson • solo_traveller • us
8
2026-07-02 • via Nuitee
M
Mary • couple • us
8
We enjoyed our stay and the location was perfect fo us.
Pros:

Location was perfect. It’s a little dated, but it was clean and comfortable. Pet friendly was a plus too.

Cons:

We had a deck but it was not totally closed off to the guests on either side of us. We went out on it with our dog and she immediately went over to the other side 😬

2026-06-30 • via Nuitee
H
Hillmick • couple • us
9
We enjoyed the town and the hotel was very nice
Pros:

Beautiful location and very nice hotel.

Cons:

No parking at hotel. Had to park down the street. A little confusing to find room

2026-06-30 • via Nuitee