Niagara Crossing Hotel and Spa

Hotels
8.5 (1614 reviews)
100 Center Street , Lewiston , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Uncomfortable beds

Categories

Cleanliness
7.71
Some reviews mentioned outdated rooms and a need for deeper cleaning.
Service
9.18
Friendly and accommodating staff noted in multiple reviews.
Location
9.22
Great location with beautiful views and proximity to attractions.
Room Quality
8.17
Rooms noted as spacious, but some issues with beds and discomfort.
Amenities
8.2
Good amenities including a fireplace and breakfast, but some lacking.
Value for Money
8.66
Good rates and overall satisfaction with value received.
Food and Beverage
8.21
Decent breakfast options, but some small complaints about variety.
Overall Experience
8.68
Generally positive feedback with mentions of returning in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Luxurious Accommodation
Experience a stay at Niagara Crossing Hotel and Spa, where each air-conditioned room is equipped with modern amenities such as a flat-screen TV, coffee maker, and electric fireplace.

Scenic Riverside Location
Enjoy breathtaking views overlooking the Lower Niagara River, with convenient access to the charming shops and restaurants along center street, all within walking distance from the hotel.

Convenient Amenities
Take advantage of free WiFi, pet-friendly rooms, and complimentary private parking during your stay. Plus, our 24-hour front desk is always ready to assist you, ensuring a seamless and enjoyable experience.

Ready to elevate your travel experience? Book your stay at Niagara Crossing Hotel and Spa now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 1614 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
J
Joseph • couple • us
3
When I checked in, they said they only clean the room every three days unless you request it, I like other hotels this o
Pros:

The location

Cons:

The location

2026-07-04 • via Nuitee
T
Tareq • solo_traveller • us
10
Pros:

Clean hotel with free breakfast and great location in Lewiston with free parking. Can't beat it for the price.

2026-07-04 • via Nuitee
J
Jesse • solo_traveller • us
10
2026-07-03 • via Nuitee
S
stephanie • couple • us
6
Nice view, good breakfast
Pros:

The view

Cons:

No restaurant in facility

2026-07-03 • via Nuitee
N
Nelson • solo_traveller • us
8
2026-07-02 • via Nuitee
N
Nalenie • couple • us
10
Great
Pros:

The service is as great. Very nice location and extremely clean

2026-07-02 • via Nuitee
M
Mary • couple • us
8
We enjoyed our stay and the location was perfect fo us.
Pros:

Location was perfect. It’s a little dated, but it was clean and comfortable. Pet friendly was a plus too.

Cons:

We had a deck but it was not totally closed off to the guests on either side of us. We went out on it with our dog and she immediately went over to the other side 😬

2026-06-30 • via Nuitee
H
Hillmick • couple • us
9
We enjoyed the town and the hotel was very nice
Pros:

Beautiful location and very nice hotel.

Cons:

No parking at hotel. Had to park down the street. A little confusing to find room

2026-06-30 • via Nuitee
I
Iryna • solo_traveller • us
10
2026-06-30 • via Nuitee
R
Ryan • couple • us
6
Pros:

Beautiful location. Staff was very personable and friendly.

Cons:

Room and facility was unfortunately quite dirty, cobwebs, our bathroom had what looked like vomit splashed and dried on the wall next to the toilet, shower very dirty on the floor needs a good deep clean

2026-06-29 • via Nuitee
B
BYRD • solo_traveller • us
10
2026-06-28 • via Nuitee
K
Kristen • solo_traveller • us
7
Fine. Good value for money for a quick pit stop. Lovely location.
Pros:

The hotel was nice, the rooms weren't as modern as I thought. the room smelled a little bit musty but overall it was okay.

Cons:

The mattress was a bit hard, but that is a preference.

2026-06-26 • via Nuitee
S
susan • couple • us
9
Easy check in and out with very helpful stay
Pros:

Proximity to event
Breakfast included

Cons:

Showing a little wear

2026-06-25 • via Nuitee
W
wagner • solo_traveller • us
9
Beautiful hotel/location
Pros:

I've been going to this hotel for 15 years. Everything is wonderful.

Cons:

My bed wasn't as comfortable as they usually are.

2026-06-22 • via Nuitee
A
Austin • couple • us
10
2026-06-22 • via Nuitee
C
Cheryl • couple • us
9
Pros:

Room was spacious. Bed was comfortable. Location and view were great. Staff was friendly and helpful. Breakfast was good.
We were traveling with our German Shepherd and they were very accommodating.

Cons:

A microwave in the room would be greatly appreciated.

2026-06-20 • via Nuitee
S
Steven • couple • us
9
Comfortable stay in Lewiston
Pros:

We had a large room with comfortable furniture and bedding. The breakfast options were tasty as well.

2026-06-20 • via Nuitee
J
Joanne • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-06-19 • via Nuitee
J
Joel • couple • us
9
Very enjoyable with attentive staff.
Pros:

Breakfast was a great option.

Cons:

On site parking, but not a big deal.

2026-06-19 • via Nuitee
J
Joseph • couple • ca
10
This is our go to place in the Niagara area.
Pros:

Location is excellent.
Breakfast is very good.
All rooms are a good size and comfortable.

2026-06-18 • via Nuitee