The Gateway Hotel

Hotels
8.7 (638 reviews)
The Gateway Hotel 1 Crook Road , Kendal , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Kid meals
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Cons:
Steep steps to the room
Inadequate staff during NYE

Categories

Cleanliness
8.61
Room was spotless and decorated to a high standard.
Service
8.88
Staff were very friendly and accommodating.
Location
8.82
Location and vibe are good.
Room Quality
8.67
The room was a fantastic size with a very large comfortable bed.
Amenities
8.6
Amazing facilities in room.
Value for Money
8.56
Good value for breakfast options.
Food and Beverage
8.81
Dinner was great and food was very good.
Overall Experience
8.68
Great stay, warm and friendly environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:27

Property Description

Luxurious Accommodation
Experience a stay in our 4-star hotel with family rooms and modern amenities, including free WiFi and a bar. Each room boasts a private bathroom for your comfort.

Scenic Surroundings
Nestled in Kendal, our hotel offers a serene garden, terrace, and free private parking. Explore nearby attractions like World of Beatrix Potter and Trough of Bowland.

Convenient Location
Just a short drive from Askham Hall and Leeds Bradford International Airport, The Gateway Hotel is the perfect choice for your next getaway. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 638 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.82
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.68
K
Katie solo_traveller im
10
Excellent
Pros:

Well presented ,comfortable,helpful staff

Cons:

N/a

2026-05-15 via Nuitee
H
Henry couple gb
8
2026-05-15 via Nuitee
M
Margaret couple gb
7
Comfortable for a 1-night stay if you don’t have much luggage.
Pros:

Big bedroom with armchairs and comfortable bed.

Cons:

Steep, narrow stairs - partly without a handrail - to get to the room (particularly difficult to navigate with luggage); noise from garden and car park as staff left between 23:30 and 24:00.

2026-05-15 via Nuitee
J
James couple gb
8
Clean & comfortable
Pros:

Clean, comfortable, we were well looked after and they were accommodating with our bicycles.

2026-05-11 via Nuitee
N
Natalie family_with_children gb
9
Perfect location, lovely rooms and very dog friendly
Pros:

This hotel is in a fantastic location and very pretty. We were welcomed and the room was spacious, clean and with good facilities. We had a lovely view, massive bed and space for our dog. Our dog was also made to feel very welcome with a gift on arrival and treats throughout the stay. Breakfast was very good too amd we’d definitely return. Fantastic location to explore the Lakes.

Cons:

Nothing to note

2026-05-09 via Nuitee
L
Liz solo_traveller gb
10
A lovely place to stay
Pros:

Comfy beds.

2026-05-09 via Nuitee
M
Morgan couple gb
10
100% recommend
Pros:

Beautiful hotel, such lovely staff, we were made to feel so welcome with out little dog. Our room was beautiful. The food in the restaurant was 10/10. Location was fab, we travelled into Kendal town and Windermere whilst we were here, only a short drive from both. will definitely be staying again!

2026-05-04 via Nuitee
C
Clare solo_traveller gb
10
Pros:

This is our 2nd stay here, just as good. Staff are great, food was very good. Room was very clean and comfortable, lovely decor and furnishings. Very dog friendly and exceptional value for money breakfast.
We have stayed in 8 hotels in 8 days and this one was the best overall and value for money.

2026-05-04 via Nuitee
M
Marcus solo_traveller gb
9
Pros:

Beautiful room, well presented with a huge bathroom. Staff were friendly and professional throughout our stay. Food in the bar was of a good standard.

Cons:

There is quite a bit of road noise as the hotel Is close to the main junction/roundabout, so vehicles accelerate away from the junction which can be very loud. Curtains in the bedroom could be darker, lined, or there could be black out blinds as the room gets very light very early in the morning.

2026-05-04 via Nuitee
H
heather solo_traveller gb
10
Pros:

Location superb,we had a wedding 10 minutes from there.Room quite small but that didnt matter,everything you needed was in the room and bathroom.Some lovely touches ,yummy couple of chocolates and biscuits.
Staff were super helpful and breakfast had an abundance of choice which you pay extra for.
Would definately recommend this hotel .

2026-05-04 via Nuitee
P
Pauline couple gb
10
Exceeded our expectations….comfortable large room with good bathroom. Staff lovely.
Pros:

Lovely large room, beautifully decorated. It overlooked the car park (below) but lovely views in the distance. Plenty of parking.Heated towel rail in bathroom a lovely touch….warm towels after showering. Comfortable bed and 2 comfy armchairs. Food in restaurant/ bar was very good with quick service. Staff always polite and helpful. Exceeded our expectations and wouldnt hesitate to stay again.

Cons:

Nothing to dislike!

2026-05-01 via Nuitee
J
Julie family_with_children nz
10
It was the highlight of our trip!
Pros:

Staff were so welcoming, we totally enjoyed the relaxing atmosphere and ambience.
Emma, Lee and all the team were great, very efficient and a credit to making the hotel keep the reputation it is known for.
Breakfast was excellent, as were all the meals we enjoyed... thank you Chef/s!
We will most certainly return to this wonderful hotel and 100% highly recommend.

Cons:

Nothing much.

2026-04-30 via Nuitee
H
Honey couple gb
8
Nice enough hotel for a night.
Pros:

Large clean bedroom with large bathroom.

Cons:

Position close to noisy road and big round about

2026-04-28 via Nuitee
J
Julian solo_traveller gb
9
2026-04-28 via Nuitee
M
Michael couple gb
10
2026-04-28 via Nuitee
J
Julie family_with_children nz
10
Loved our stay at The Gateway, look forward to a return visit.
Pros:

The warm welcome was great. All staff were so attentive and are a real credit to The Gateway.
Big shout out to Emma, Lee and Shaun FOH.
The Breakfast was great. The Dinner menu was great with plenty of choice, everything looked and tasted so lovely and nicely presented.
Wouldn't hesitate to return or recommend this lovely hotel, we thiroughly enjoyed our stay!

Cons:

Nothing major to report.

2026-04-24 via Nuitee
S
Stephen couple gb
9
2026-04-17 via Nuitee
G
Gillian couple gb
10
Would recommend!
Pros:

V comfortable rooms, good service and a lovely choice for breakfast and evening meals. In a v convenient location for my travel up to Scotland as well as being close to many parts of the Lake District. I will definitely be back!

Cons:

No comments

2026-04-07 via Nuitee
K
k family_with_children gb
9
fabulous
Pros:

style and location

Cons:

feel breakfast could’ve been better

2026-04-06 via Nuitee
H
Hope solo_traveller gb
10
2026-03-30 via Nuitee