The Gateway Hotel

Hotels
8.7 (613 reviews)
The Gateway Hotel 1 Crook Road , Kendal , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Kid meals
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Cons:
Steep steps to the room
Inadequate staff during NYE

Categories

Cleanliness
8.61
Room was spotless and decorated to a high standard.
Service
8.88
Staff were very friendly and accommodating.
Location
8.82
Location and vibe are good.
Room Quality
8.67
The room was a fantastic size with a very large comfortable bed.
Amenities
8.6
Amazing facilities in room.
Value for Money
8.56
Good value for breakfast options.
Food and Beverage
8.81
Dinner was great and food was very good.
Overall Experience
8.68
Great stay, warm and friendly environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:27

Property Description

Luxurious Accommodation
Experience a stay in our 4-star hotel with family rooms and modern amenities, including free WiFi and a bar. Each room boasts a private bathroom for your comfort.

Scenic Surroundings
Nestled in Kendal, our hotel offers a serene garden, terrace, and free private parking. Explore nearby attractions like World of Beatrix Potter and Trough of Bowland.

Convenient Location
Just a short drive from Askham Hall and Leeds Bradford International Airport, The Gateway Hotel is the perfect choice for your next getaway. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 613 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.82
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.68
M
Mark • solo_traveller • gb
9
2026-01-31 • via Nuitee
H
Hannah • solo_traveller • gb
7
Pros:

The staff were friendly and helpful, Our room was clean and the bed was comfortable. Location is very remote to go for a walk but ideal for driving as it's in the middle of each direction to kendal or windermere. .

Cons:

The stairs to the room were very narrow and winding, and we had two dogs. therefore, trying to get up with our luggage and dogs on leads was near impossible.

2026-01-30 • via Nuitee
K
karitson • solo_traveller • gb
10
Beautiful hotel
Pros:

Loved the warm comfy room and friendly helpful
staff. Beautifully decorated.

Cons:

Nothing

2026-01-29 • via Nuitee
K
Kim • couple • za
6
Pros:

The hotel itself was lovely and the restaurant was also good.

Cons:

We specifically booked 2 twin rooms and 1 double room all the rooms had double beds we had to ask them to separate them. Which they did and left the beds unmade with the linen folded at the bottom. Sheets were torn.

2026-01-26 • via Nuitee
M
Maria • couple • gb
9
2026-01-26 • via Nuitee
W
Wilson • couple • gb
9
Fantastic
Pros:

The location was beautiful. The breakfast was very excellent

Cons:

No complaints at all

2026-01-25 • via Nuitee
B
Birchall • couple • gb
8
Good location, good value.
2026-01-19 • via Nuitee
G
Gill • couple • gb
8
Relaxing stay and would book again.
Pros:

We had a warm welcome. Beautiful views Lovely complimentary toiletry products. Nice breakfast.

Cons:

Previous guests sanitary towels left in the toilet bin. Staff were very apologetic when I let them know. There was a cut off time for ordering the evening meal which would have been helpful if front of house staff had warned us about. Appreciate the chef going out their way to make us a meal in the end (albeit over cooked)

2026-01-19 • via Nuitee
B
Beenish • family_with_children • ca
10
My family loved the place and the space and rooms were very cozy and spacious.
Pros:

Location was stunning, very peaceful and quiet environment

Cons:

If pets are not allowed, especially dogs then it's an ideal place to stay for longer period of time. It's a small hotel and rooms are very close to each other so pets are the biggest disturbance in my opinion. The next door guest's dog kept barking the whole night and we couldn't sleep well.

2026-01-19 • via Nuitee
A
Alison • family_with_children • gb
9
2026-01-19 • via Nuitee
R
Richard • couple • gb
9
VERY ENJOYABLE AND WOULD STAY AGAIN.
Pros:

CLEAN.
GREETED BY A LOVELY LADY - ALL THE STAFF WE MET WERE PLEASANT, CURTEOUS AND HELPFUL.
THE FOOD WAS EXCELLENT AND A REASONABLE PRICE.
THE VIEW FROM THE OUTSIDE TERRACE WAS STUNNING - ENJOYED OUR NIGHTCAP SAT THERE.

Cons:

THE ROOM WAS A TIGHT FIT FOR TWO PEOPLE.

2026-01-19 • via Nuitee
K
KERRY • family_with_children • gb
6
Ok
Pros:

Room clean

Cons:

Bed very uncomfortable which affected sleep.

2026-01-19 • via Nuitee
P
Paul • couple • gb
9
Very good stay.
Pros:

Nice room and perfect surroundings

2026-01-19 • via Nuitee
C
Christine • couple • ca
8
Would highly recommend
Pros:

Beautiful hotel in a wonderful location. The restaurant had delicious food and the staff were very helpful and friendly.

Cons:

nothing

2026-01-19 • via Nuitee
J
Jason • solo_traveller • gb
8
2026-01-15 • via Nuitee
J
Joanna • couple • gb
9
Pros:

When a hotel says it's dog friendly, this fits the bill.

2026-01-11 • via Nuitee
S
Stewart • couple • gb
10
2026-01-09 • via Nuitee
A
Amit • solo_traveller • au
9
2026-01-06 • via Nuitee
D
David • extended_group • gb
10
2026-01-06 • via Nuitee
D
David • couple • gb
8
Clean, comfortable and very friendly staff
Pros:

Staff were very friendly, super friendly to dogs and very accommodating when my wife wasn’t feeling well and we had to cancel breakfast. Room was spotless and decorated to a high standard and the bed was very comfortable. Dinner at the hotel was great and the dining bar area was very cosy on a cold winter night. We stayed in room 8, right at the top of the building and apart from a low hum of traffic from the main road, it was very quiet and relaxing.

Cons:

Very steep winding steps up to the rooms at the top of the building. Not suitable for anyone with walking disabilities or heavy suitcases. Other levels were fine.

2026-01-04 • via Nuitee