The Gateway Hotel

Hotels
8.7 (619 reviews)
The Gateway Hotel 1 Crook Road , Kendal , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Kid meals
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Cons:
Steep steps to the room
Inadequate staff during NYE

Categories

Cleanliness
8.61
Room was spotless and decorated to a high standard.
Service
8.88
Staff were very friendly and accommodating.
Location
8.82
Location and vibe are good.
Room Quality
8.67
The room was a fantastic size with a very large comfortable bed.
Amenities
8.6
Amazing facilities in room.
Value for Money
8.56
Good value for breakfast options.
Food and Beverage
8.81
Dinner was great and food was very good.
Overall Experience
8.68
Great stay, warm and friendly environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:27

Property Description

Luxurious Accommodation
Experience a stay in our 4-star hotel with family rooms and modern amenities, including free WiFi and a bar. Each room boasts a private bathroom for your comfort.

Scenic Surroundings
Nestled in Kendal, our hotel offers a serene garden, terrace, and free private parking. Explore nearby attractions like World of Beatrix Potter and Trough of Bowland.

Convenient Location
Just a short drive from Askham Hall and Leeds Bradford International Airport, The Gateway Hotel is the perfect choice for your next getaway. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 619 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.82
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.68
S
Stephen couple gb
9
2026-04-17 via Nuitee
G
Gillian couple gb
10
Would recommend!
Pros:

V comfortable rooms, good service and a lovely choice for breakfast and evening meals. In a v convenient location for my travel up to Scotland as well as being close to many parts of the Lake District. I will definitely be back!

Cons:

No comments

2026-04-07 via Nuitee
K
k family_with_children gb
9
fabulous
Pros:

style and location

Cons:

feel breakfast could’ve been better

2026-04-06 via Nuitee
H
Hope solo_traveller gb
10
2026-03-30 via Nuitee
S
Sarah solo_traveller gb
8
Very friendly and lovely goodie bag for the dogs
Pros:

Clean and good situation

Cons:

Quite small room

2026-03-30 via Nuitee
J
Jason couple gb
9
Highly recommended for a weekend break, 100% will stay again.
Pros:

Great room, Great bar and restaurant.
Food was amazing with a good menu.

Cons:

Nothing I didn’t like tbh.

2026-03-22 via Nuitee
L
Lisa family_with_children gb
7
2026-03-19 via Nuitee
S
Stephen solo_traveller gb
9
Quiet location and great value breakfast.
Pros:

Great breakfast at a very reasonable price.

Cons:

Nothing.

2026-03-09 via Nuitee
J
Jodie couple gb
8
2026-02-26 via Nuitee
M
Mark solo_traveller gb
9
2026-01-31 via Nuitee
H
Hannah solo_traveller gb
7
Pros:

The staff were friendly and helpful, Our room was clean and the bed was comfortable. Location is very remote to go for a walk but ideal for driving as it's in the middle of each direction to kendal or windermere. .

Cons:

The stairs to the room were very narrow and winding, and we had two dogs. therefore, trying to get up with our luggage and dogs on leads was near impossible.

2026-01-30 via Nuitee
K
karitson solo_traveller gb
10
Beautiful hotel
Pros:

Loved the warm comfy room and friendly helpful
staff. Beautifully decorated.

Cons:

Nothing

2026-01-29 via Nuitee
M
Maria couple gb
9
2026-01-26 via Nuitee
K
Kim couple za
6
Pros:

The hotel itself was lovely and the restaurant was also good.

Cons:

We specifically booked 2 twin rooms and 1 double room all the rooms had double beds we had to ask them to separate them. Which they did and left the beds unmade with the linen folded at the bottom. Sheets were torn.

2026-01-26 via Nuitee
W
Wilson couple gb
9
Fantastic
Pros:

The location was beautiful. The breakfast was very excellent

Cons:

No complaints at all

2026-01-25 via Nuitee
B
Birchall couple gb
8
Good location, good value.
2026-01-19 via Nuitee
G
Gill couple gb
8
Relaxing stay and would book again.
Pros:

We had a warm welcome. Beautiful views Lovely complimentary toiletry products. Nice breakfast.

Cons:

Previous guests sanitary towels left in the toilet bin. Staff were very apologetic when I let them know. There was a cut off time for ordering the evening meal which would have been helpful if front of house staff had warned us about. Appreciate the chef going out their way to make us a meal in the end (albeit over cooked)

2026-01-19 via Nuitee
K
KERRY family_with_children gb
6
Ok
Pros:

Room clean

Cons:

Bed very uncomfortable which affected sleep.

2026-01-19 via Nuitee
R
Richard couple gb
9
VERY ENJOYABLE AND WOULD STAY AGAIN.
Pros:

CLEAN.
GREETED BY A LOVELY LADY - ALL THE STAFF WE MET WERE PLEASANT, CURTEOUS AND HELPFUL.
THE FOOD WAS EXCELLENT AND A REASONABLE PRICE.
THE VIEW FROM THE OUTSIDE TERRACE WAS STUNNING - ENJOYED OUR NIGHTCAP SAT THERE.

Cons:

THE ROOM WAS A TIGHT FIT FOR TWO PEOPLE.

2026-01-19 via Nuitee
C
Christine couple ca
8
Would highly recommend
Pros:

Beautiful hotel in a wonderful location. The restaurant had delicious food and the staff were very helpful and friendly.

Cons:

nothing

2026-01-19 via Nuitee