The Gateway Hotel

Hotels
8.7 (646 reviews)
The Gateway Hotel 1 Crook Road , Kendal , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Kid meals
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Cons:
Steep steps to the room
Inadequate staff during NYE

Categories

Cleanliness
8.61
Room was spotless and decorated to a high standard.
Service
8.88
Staff were very friendly and accommodating.
Location
8.82
Location and vibe are good.
Room Quality
8.67
The room was a fantastic size with a very large comfortable bed.
Amenities
8.6
Amazing facilities in room.
Value for Money
8.56
Good value for breakfast options.
Food and Beverage
8.81
Dinner was great and food was very good.
Overall Experience
8.68
Great stay, warm and friendly environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:27

Property Description

Luxurious Accommodation
Experience a stay in our 4-star hotel with family rooms and modern amenities, including free WiFi and a bar. Each room boasts a private bathroom for your comfort.

Scenic Surroundings
Nestled in Kendal, our hotel offers a serene garden, terrace, and free private parking. Explore nearby attractions like World of Beatrix Potter and Trough of Bowland.

Convenient Location
Just a short drive from Askham Hall and Leeds Bradford International Airport, The Gateway Hotel is the perfect choice for your next getaway. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 646 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.82
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.68
L
Luis extended_group us
10
2026-06-06 via Nuitee
S
Stephen couple gb
8
Stayed for one night
Pros:

Location

Cons:

The property warn about the Stairs. They were right the stairs up to the top floor are difficult to navigate.

2026-06-05 via Nuitee
B
Ben couple gb
7
Expensive for such a small room shower not the best cooked breakfast should be included
Pros:

Breakfast ok


Staff friendly


Easy parking

Cons:

Small room


Poorly cleaned


Towels not changed

2026-06-04 via Nuitee
M
Michael couple gb
9
Fab find in a fab, quiet, location.
Pros:

First impressions the gardens are stunning, with an abundance of flowers, and lines in the lawn. A warm welcome at reception! The room was spacious, well dressed and very clean! Im a dust hunter. Great water pressure in the shower too. The welcome boxes for the dogs too were an added treat.

Cons:

Fresh milk in the rooms/fridge would make it 10/10. The stairs to the top floor with luggage and two dogs slightly steep/narrow but no bother to “younger” people.

2026-06-04 via Nuitee
G
Gabriele couple de
10
Pros:

Sehr empfehlenswert

2026-06-03 via Nuitee
C
Craig couple gb
9
Great experience and lovely place to stay.
Pros:

Character of the property and friendly service and staff with good bedroom, nice food and good atmosphere.

Cons:

Nothing to mention

2026-06-03 via Nuitee
B
Bénédicte family_with_children fr
8
Agréable avec parking
Pros:

Sa vue et son emplacement

Cons:

Attente avant d’avoir la chambre
Bruyant le soir

2026-05-28 via Nuitee
S
Sharon extended_group gb
9
A lovely small hotel with a lovely welcoming atmosphere, we will be looking forward to a return visit and stay an extra
Pros:

We loved the look of the hotel, beautiful decoration and had a very friendly atmosphere. Food was excellent and even a little gift for our dog. Location close to Kendal was a plus and very easy to find.

Cons:

Nothing I can think of.

2026-05-28 via Nuitee
A
Anne couple es
9
Pros:

Breakfast very good

Cons:

Didn’t like stairs to second floor- next visit I will ask for a room on first floor very good

2026-05-24 via Nuitee
V
Virpi solo_traveller gb
9
Comfortable stay in beautiful surroundings
Pros:

The Gateway is conveniently located.
We had a comfortable stay, with dinner and breakfast. Food was very good. The staff accommodated our request for a candle on a dessert to mark one of our party's birthday, and even provided an extra treat for her.

Cons:

Everything was great.
But there was a bad smell in our bathroom (room 8 on the top floor), maybe to do with plumbing?

2026-05-21 via Nuitee
D
Danny couple gb
7
Very nice and friendly
Pros:

Lovely staff and room and made our dog feel very welcome. Delicious breakfast

Cons:

Tight stairs to the 2nd floor

2026-05-21 via Nuitee
L
Leigh couple gb
10
Pros:

A great place to stay, value for money, very clean and relaxing

Cons:

Nothing

2026-05-21 via Nuitee
D
Debra solo_traveller gb
9
Pros:

Location,decor,comfort. No

Cons:

The stairs. Our room was on the second floor and navigating a windy stair case with a dog was difficult.

2026-05-18 via Nuitee
J
Jamie couple gb
8
2026-05-17 via Nuitee
K
Katie solo_traveller im
10
Excellent
Pros:

Well presented ,comfortable,helpful staff

Cons:

N/a

2026-05-15 via Nuitee
H
Henry couple gb
8
2026-05-15 via Nuitee
M
Margaret couple gb
7
Comfortable for a 1-night stay if you don’t have much luggage.
Pros:

Big bedroom with armchairs and comfortable bed.

Cons:

Steep, narrow stairs - partly without a handrail - to get to the room (particularly difficult to navigate with luggage); noise from garden and car park as staff left between 23:30 and 24:00.

2026-05-15 via Nuitee
J
James couple gb
8
Clean & comfortable
Pros:

Clean, comfortable, we were well looked after and they were accommodating with our bicycles.

2026-05-11 via Nuitee
N
Natalie family_with_children gb
9
Perfect location, lovely rooms and very dog friendly
Pros:

This hotel is in a fantastic location and very pretty. We were welcomed and the room was spacious, clean and with good facilities. We had a lovely view, massive bed and space for our dog. Our dog was also made to feel very welcome with a gift on arrival and treats throughout the stay. Breakfast was very good too amd we’d definitely return. Fantastic location to explore the Lakes.

Cons:

Nothing to note

2026-05-09 via Nuitee
L
Liz solo_traveller gb
10
A lovely place to stay
Pros:

Comfy beds.

2026-05-09 via Nuitee