Palm Beach Hotel

Hotels
7.5 (2084 reviews)
1118 Gold Coast Highway , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Unpleasant smells
Noise disturbances

Categories

Cleanliness
6.71
Rooms reported as clean but smells and issues with bathrooms noted.
Service
8.18
Staff were described as very helpful and accommodating.
Location
8.22
Proximity to the airport, beach, and local amenities highlighted as a pro.
Room Quality
6.67
Rooms were basic with some complaints about noise and amenities.
Amenities
7.2
Basic amenities available, but some complaints regarding the shared bathroom.
Value for Money
7.66
Affordable pricing for the location despite some shortcomings.
Food and Beverage
8.21
Good options nearby including restaurants and supermarkets.
Overall Experience
7.18
Overall adequate experience for the price, especially for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:30

Property Description

Prime Location near the Beachfront
Located just 300 metres from the beach, Palm Beach Hotel offers easy access to sandy beaches and is a short drive from Gold Coast Airport.

Diverse Accommodation Options
Choose from self-contained apartments, private rooms, or dormitory rooms at Palm Beach Hotel. Enjoy shared facilities like bathrooms, a lounge area, and laundry services, with complimentary towels and linen provided.

Convenient Amenities
Indulge in delicious meals at the on-site restaurant, stay connected with free WiFi, and park hassle-free with complimentary on-site parking. Explore nearby attractions like Pacific Fair Shopping Centre and Surfers Paradise within a short drive.

Book your stay at Palm Beach Hotel now for a relaxing beachside getaway with excellent amenities.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

You must show a valid photo ID upon check in.

Please note that this property is accessible by stairs only. It does not offer disabled access facilities and there are no ground floor rooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2084 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 6.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 7.18
S
Saige • couple • au
6
2026-04-11 • via Nuitee
W
Wang • solo_traveller • cn
9
2026-04-10 • via Nuitee
A
Annette • extended_group • au
8
Pros:

Beds. We're very comfortable and the room was clean

Cons:

The heavy doors banging all night...it was almost impossible to close them quietly 00

2026-04-10 • via Nuitee
D
De Michiel • solo_traveller • id
8
2026-04-08 • via Nuitee
R
roswitha • solo_traveller • au
8
2026-04-07 • via Nuitee
J
Jack • solo_traveller • au
7
Great location.
Pros:

Great location a black from the beache. Above the pub and walking orange to shops and cafes. Comfy beds and clean amenities

Cons:

A little bit noisey.

2026-04-06 • via Nuitee
M
Mariano • couple • nz
5
2026-04-06 • via Nuitee
H
heidi • solo_traveller • au
9
I come regularly to visit a sick family member. I always have a great experience
Pros:

The staff are so lovely, it makes all the difference.

Cons:

The only thing is that the mattresses aren't the best. Everything else is perfect

2026-04-04 • via Nuitee
M
Marcus • solo_traveller • au
3
Not acceptable.
Pros:

I didn’t like anything.

Cons:

1) No toilet or shower in the room.
2) All amenities too far away from room.
3) A covered up window so one can’t see out.
4) A large box for a “wardrobe”.
5) No fridge
6) No microwave
7) Extremely filthy doormat
8) Too noisy
There are larger cells in prisons than I experienced with my room.

2026-04-02 • via Nuitee
H
Haydn • solo_traveller • au
10
2026-04-02 • via Nuitee
S
stephen • solo_traveller • ie
10
Pros:

The room was lovely and clean.

2026-04-01 • via Nuitee
G
Glenn • solo_traveller • hk
9
2026-03-31 • via Nuitee
S
Scott • couple • au
5
2026-03-31 • via Nuitee
K
Ken • solo_traveller • au
6
Ok
Pros:

N/A

Cons:

Fridge in room

2026-03-31 • via Nuitee
K
Kerrie • couple • au
2
2026-03-30 • via Nuitee
J
Jane Davidson • couple • au
6
Pros:

Location, next to my party venue.
Security presence made me feel safe

Cons:

Deposit and time it took to return. Share bathrooms. Didnt go to the toilet in the night

2026-03-29 • via Nuitee
M
MASAHIRO • solo_traveller • jp
8
Pros:

治安が良い

2026-03-29 • via Nuitee
D
Dimitra • couple • au
5
Cons:

The top sheet had stains. There is no remote for television. Went downstairs and told staff member who said manager is currently busy and will come up and check. This is the same manager who spoke to us rudely upon arrival.No one ever followed up.

2026-03-25 • via Nuitee
D
Dragonfly4 • couple • au
8
2026-03-24 • via Nuitee
D
Dragonfly4 • couple • au
9
2026-03-24 • via Nuitee