Jackson Town House Inn

Hotels
7.9 (172 reviews)
517 East Jackson Boulevard , Jackson , US

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Private parking
Staff adhere to local safety protocols
Shared stationery like menus, pens are removed

Review Highlights

Pros:
Good location
Easy check-in
Cons:
Cleanliness issues
Poor service

Categories

Cleanliness
4.69
Multiple reviews highlighted issues with cleanliness, including dirtiness and pest problems.
Service
7.66
One review pointed out persistent calls from management, indicating a lack of understanding of guest needs.
Location
10
The location was described positively as being good and easy to access.
Room Quality
6.7
Inconsistency in room conditions with reports of filth and pest infestations.
Amenities
8.15
Some amenities were available, but significant complaints were made about the lack of kitchen supplies.
Value for Money
9.18
Moderate value perceived, with many issues detracting from the overall experience.
Food and Beverage
9.14
There were no specific mentions, so standard quality for this hotel tier.
Overall Experience
7.69
General dissatisfaction was expressed despite a few positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Luxurious Accommodation
Experience comfort and convenience at Jackson Town House Inn with rooms featuring coffee machines, air conditioning, and flat-screen TVs for your enjoyment.

Exceptional Service
Our dedicated staff is ready to assist you around the clock at our 24-hour front desk, ensuring your stay is seamless and stress-free.

Convenient Location
Located just 22 km from Cape Girardeau Regional Airport, Jackson Town House Inn offers easy access for travelers. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 172 reviews
Cleanliness: 4.69
Service: 7.66
Location: 10
Room Quality: 6.7
Amenities: 8.15
Value for Money: 9.18
Food and Beverage: 9.14
Overall Experience: 7.69
T
Tonya • family_with_children • us
9
2026-10-27 • via Nuitee
N
Natalie • solo_traveller • us
1
Bugs
Pros:

I liked how cheap it was. Thats pretty much it.

Cons:

Uppon walking in, we were greeted with not one but TWO cockroaches on the wall above the bathroom door. I immediately called the front desk and asked for a refund because I WAS NOT staying there. While I was in the phone, my husband was using his flash light to look for more and low and behold, there were ablut 4 more in plain sight. If you desperate, have nowhere else to go..the price is great. But if your coming into town, to see family or whatever the occasion is. I recommend spending the money on something better.. staff was very quick to refund my money.

2026-10-12 • via Nuitee
N
Norma • solo_traveller • us
8
Great value, good customer service...clean basic room with extras as listed.
Pros:

I needed a shower i could get into...this one was only about a 10inch high rim. The water was steaming hot and excellent flow thru the shower head.
It had the coolest light with a light shadethat went from bright to a dim night light. Ive never seen one before like that. The staff was very pleadant and accommodating to my handicap needs.
It wasnt a fancy room granted tho it was clean and the bed was clean with nice bedding. Parking was right outside your room. It had a microwave and fridge freezer, coffe pot.
The AC was cold....in fact it worked too well and i was shivering even tho i turned it up.
It also had a washer and drier and ice machine at tje end if the building for any long term stayers.
The road was a bit noisy but it was convenient to everything!
Ill stay there again if i need to before i relocate there permanently.

Cons:

The bed was a bit firm for me.

2026-09-13 • via Nuitee
D
Dennis • solo_traveller • us
8
It was good for the money and location
Pros:

Clean and updated. Good price and conveniently located

Cons:

Bed was very hard

2026-06-24 • via Nuitee
D
Debbie • solo_traveller • us
5
Would not go back
Pros:

Cheaper rate

Cons:

Noisy , outside entry , curtains falling down

2026-05-11 • via Nuitee
A
Anthony • solo_traveller • us
7
Great price and friendly staff
Pros:

Price was really good, check-in was super easy, and the location was perfect for what I was doing that evening. The rooms were clean, and plenty of towels and the kitchen area was a nice change. It had a fridge oven and microwave. The heater works good I had turned to a.c on before I left that evening when I came back about 5 hours later it still felt warm but not to bad.

Cons:

The bed was really uncomfortable for my preference. I know everyone is different, it was really firm and I woke up stiff and sore. That was my only dislike.

2026-01-19 • via Nuitee
A
Amber • solo_traveller • us
7
2025-12-21 • via Nuitee
A
Ali • solo_traveller • us
8
Reasonable and clean
Pros:

All good

Cons:

All good

2025-12-13 • via Nuitee
B
Brooke
6
Pros:

A reasonable price for the time I needed

2025-10-06 • via Nuitee
T
Tori
10
Pros:

clean for the most part

2025-10-02 • via Nuitee
A
Ashley
2
Mold
Pros:

Nasty.. don’t recommend. Mold everywhere!

2025-09-30 • via Nuitee
A
Ashley
4
Wouldn’t recommend
Pros:

Black mold on the floor and in the kitchen cabinets. The little kitchen area was nice to have. It had a fridge, oven, kitchen sink, cabinets, etc. It wasn’t very clean though. It seemed kinda dirty for sure. The pillows were paper thin, we froze because they only had duvet covers but not an actual blanket. And to top the cherry off, we were extremely busy preparing for the wedding when the guy kept continually calling asking when we were coming to check in. He started at 10am and kept calling throughout the day. I explained that we were setting up for a wedding and it’s a busy day but we would be coming to pay. He spoke a very poor version of English and kept calling back throughout the day. Finally around 3:15pm (which is only 15 mins after check in is even allowed btw), I sent my mom to go check in and pay because he wouldn’t quit bugging us. Overall, kitchen was nice. The rest? Not so much. We won’t be staying here again that’s for sure. We and two rooms side by side and both were in poor condition. People around us lived in their rooms as a home which makes sense to me as to why there was mold.

2025-09-21 • via Nuitee
A
Amber
6
Pros:

Spider

2025-09-18 • via Nuitee
H
Heather
10
Pros:

It was easy and quiet and an easy check in

2025-09-16 • via Nuitee
R
Rebekah • solo_traveller • us
8
2025-09-15 • via Nuitee
N
NAKEISHIA • family
8
Pros:

This hotel is located in a very good spot in Jackson Missouri is very clean. It’s very quiet easy to get to the stores.

2025-09-13 • via Nuitee
A
Amber • solo_traveller • us
9
2025-09-08 • via Nuitee
J
Jorge • solo_traveller • us
10
2025-09-08 • via Nuitee
A
Amber • solo_traveller • us
9
2025-09-08 • via Nuitee
M
MIchael
2
Pros:

The housekeepers steal and the owners help them and allow it I’m not changing me review Expedia it’s the truth

2025-08-16 • via Nuitee