Jackson Town House Inn

Hotels
7.9 (170 reviews)
517 East Jackson Boulevard , Jackson , us

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Shared stationery like menus, pens are removed
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available

Review Highlights

Pros:
Good location
Easy check-in
Cons:
Cleanliness issues
Poor service

Categories

Cleanliness
4.69
Multiple reviews highlighted issues with cleanliness, including dirtiness and pest problems.
Service
7.66
One review pointed out persistent calls from management, indicating a lack of understanding of guest needs.
Location
10
The location was described positively as being good and easy to access.
Room Quality
6.7
Inconsistency in room conditions with reports of filth and pest infestations.
Amenities
8.15
Some amenities were available, but significant complaints were made about the lack of kitchen supplies.
Value for Money
9.18
Moderate value perceived, with many issues detracting from the overall experience.
Food and Beverage
9.14
There were no specific mentions, so standard quality for this hotel tier.
Overall Experience
7.69
General dissatisfaction was expressed despite a few positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Luxurious Accommodation
Experience comfort and convenience at Jackson Town House Inn with rooms featuring coffee machines, air conditioning, and flat-screen TVs for your enjoyment.

Exceptional Service
Our dedicated staff is ready to assist you around the clock at our 24-hour front desk, ensuring your stay is seamless and stress-free.

Convenient Location
Located just 22 km from Cape Girardeau Regional Airport, Jackson Town House Inn offers easy access for travelers. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 170 reviews
Cleanliness: 4.69
Service: 7.66
Location: 10
Room Quality: 6.7
Amenities: 8.15
Value for Money: 9.18
Food and Beverage: 9.14
Overall Experience: 7.69
A
Anthony solo_traveller us
7
Great price and friendly staff
Pros:

Price was really good, check-in was super easy, and the location was perfect for what I was doing that evening. The rooms were clean, and plenty of towels and the kitchen area was a nice change. It had a fridge oven and microwave. The heater works good I had turned to a.c on before I left that evening when I came back about 5 hours later it still felt warm but not to bad.

Cons:

The bed was really uncomfortable for my preference. I know everyone is different, it was really firm and I woke up stiff and sore. That was my only dislike.

2026-01-19 via Nuitee
A
Amber solo_traveller us
7
2025-12-21 via Nuitee
A
Ali solo_traveller us
8
Reasonable and clean
Pros:

All good

Cons:

All good

2025-12-13 via Nuitee
B
Brooke
6
Pros:

A reasonable price for the time I needed

2025-10-06 via Nuitee
T
Tori
10
Pros:

clean for the most part

2025-10-02 via Nuitee
A
Ashley
2
Mold
Pros:

Nasty.. don’t recommend. Mold everywhere!

2025-09-30 via Nuitee
A
Ashley
4
Wouldn’t recommend
Pros:

Black mold on the floor and in the kitchen cabinets. The little kitchen area was nice to have. It had a fridge, oven, kitchen sink, cabinets, etc. It wasn’t very clean though. It seemed kinda dirty for sure. The pillows were paper thin, we froze because they only had duvet covers but not an actual blanket. And to top the cherry off, we were extremely busy preparing for the wedding when the guy kept continually calling asking when we were coming to check in. He started at 10am and kept calling throughout the day. I explained that we were setting up for a wedding and it’s a busy day but we would be coming to pay. He spoke a very poor version of English and kept calling back throughout the day. Finally around 3:15pm (which is only 15 mins after check in is even allowed btw), I sent my mom to go check in and pay because he wouldn’t quit bugging us. Overall, kitchen was nice. The rest? Not so much. We won’t be staying here again that’s for sure. We and two rooms side by side and both were in poor condition. People around us lived in their rooms as a home which makes sense to me as to why there was mold.

2025-09-21 via Nuitee
A
Amber
6
Pros:

Spider

2025-09-18 via Nuitee
H
Heather
10
Pros:

It was easy and quiet and an easy check in

2025-09-16 via Nuitee
R
Rebekah solo_traveller us
8
2025-09-15 via Nuitee
N
NAKEISHIA family
8
Pros:

This hotel is located in a very good spot in Jackson Missouri is very clean. It’s very quiet easy to get to the stores.

2025-09-13 via Nuitee
A
Amber solo_traveller us
9
2025-09-08 via Nuitee
J
Jorge solo_traveller us
10
2025-09-08 via Nuitee
A
Amber solo_traveller us
9
2025-09-08 via Nuitee
M
MIchael
2
Pros:

The housekeepers steal and the owners help them and allow it I’m not changing me review Expedia it’s the truth

2025-08-16 via Nuitee
K
Kimberly
2
Pros:

This room appeared to be clean. But as I do my own cleaning for my own safety it was not it was fly infested and when I got up in the middle of the night to pee there were roaches

2025-08-06 via Nuitee
H
Holmes solo_traveller us
9
2025-08-04 via Nuitee
V
Verified traveler
4
Dirty
Pros:

The upgrades could be good but the place was filthy. My white socks were so nasty walking on the floor they were trashed. I put down rugs on the floor just to walk from the bed to the bathroom. The floors were horribly sticky. The humidity in that room was so bad that everything was wet. I have never had my yeti sweat before this one. Definitely did the paper was wet the next morning the covers were wet. Would not recommend

2025-08-01 via Nuitee
M
Marsha
4
Not very clean
Pros:

We killed about 15 flies in our room. Spots on the kitchen floor where someone had apparently spilled something.

2025-07-25 via Nuitee
S
Savannah
10
Pros:

The property Manager, Mr. Champ very hospitable, & personally walks & survey the property & surroundings, this was my second stay here & I will definitely be visiting again soon, highly recommend!!!

2025-07-21 via Nuitee