Four Points by Sheraton Bali, Kuta

Hotels
•
Four Points by Sheraton
8.9 (1647 reviews)
Jalan Benesari Banjar Pengabetan , Kuta , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Delicious food and diverse breakfast options
Cons:
Cleanliness issues noted in some areas
Street safety concerns due to traffic

Categories

Cleanliness
8.35
Some comments indicated cleanliness issues, like saltiness in the water and unpleasant bathroom odors.
Service
9.35
Staff is consistently noted as friendly, helpful, and accommodating.
Location
9.35
The hotel is well-located near shopping and dining options, although street traffic can be stressful.
Room Quality
8.85
General satisfaction with room quality, although some guests noted issues with air conditioning.
Amenities
8.85
Amenities like the pool and breakfast were positively received, though some areas need improvement.
Value for Money
8.85
Overall value seems good given the range of positive comments about the stay.
Food and Beverage
8.35
Food quality was praised, but there are suggestions for improvement in the breakfast selection.
Overall Experience
9.25
Numerous positive experiences shared, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:23

Property Description

Luxurious Accommodation near Kuta Beach

Modern Amenities: Enjoy a stay in air-conditioned rooms equipped with flat-screen TVs, minibars, and en suite bathrooms with free toiletries. The hotel also features a 24-hour front desk, concierge service, and a fitness centre.

Family-Friendly Services: With a dedicated kid's club, babysitting service, and a variety of dining options, families can relax and enjoy their vacation. The outdoor swimming pool and free WiFi add to the convenience.

Convenient Location: Situated just a short walk from Kuta Beach and close to popular attractions like Beachwalk Shopping Centre and Waterbom Bali, Four Points by Sheraton Bali, Kuta is the perfect choice for your Bali getaway.

Book now for a memorable stay at Four Points by Sheraton Bali, Kuta!

Important information:

Please note that the Kid's Club is open from 10:00 until 17:00 daily.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rp 907,500 per person per night when using an existing bed.
    People 11 years old and over stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1647 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
L
Leon • couple • au
10
2026-02-14 • via Nuitee
S
Susan • solo_traveller • au
10
Best place we have stayed, pool amazing and cold not tepid water. Would stay again any time.
Pros:

Location was excellent. Access to so many good restaurants and massage shops was so good.

Cons:

The rooftop restaurant was under construction which is fine but all the advertising for it should have been covered over until completed.

2026-02-11 • via Nuitee
J
Jeanette • solo_traveller • au
7
Comfortable, great staff but location and view from hotel room . I missed seeing the sunrise and sunset .
Pros:

Modern , very comfortable bedroom and clean with great swimming area upstairs and especially downstairs

Cons:

Location

2026-02-08 • via Nuitee
D
daniel • couple • au
10
2026-01-31 • via Nuitee
A
Alfredo • family_with_children • es
2
Pros:

De lo único que puedo hablar bien es del personal del desayuno y de la piscina de arriba!.....el personal de recepción muy desagradable y con pocas ganas de solucionar problemas, las instalaciones tal como piscinas, habitación y comedor muy viejas y la calidad del desayuno horrible!!!....como hotel lo peor que encontré en mis dos meses de vacaciones en bali!!....amo Bali, pero no este hotel!!

2026-01-28 • via Nuitee
B
Boumediene • couple • ca
9
Super confortable et j’ai beaucoup apprécié tout l’endroit le service et le petit déjeuné très copieux
Pros:

Le personnel très gentil et au petit soin

Cons:

Le gym et petit pour le standing de l’hôtel

2026-01-28 • via Nuitee
J
Julia • couple • nz
10
Had a great stay
Pros:

Everything was great, staff were excellent.

Cons:

At breakfast the kids show going on, it was really loud.

2026-01-27 • via Nuitee
H
HOLLIE • family_with_children • au
8
Pros:

Property was beautifully clean, staff friendly, facilities great!

2026-01-27 • via Nuitee
C
craig • solo_traveller • gb
10
2026-01-25 • via Nuitee
S
S. Yang • family_with_children • tw
10
好服務令人印象深刻
Pros:

工作人員每一個都會親切的積極詢問每個顧客需求，有任何問題都能獲得解決，帶小孩入住還獲得出乎意料的貼心

Cons:

早餐炒麵區的油煙味，雖然是開放的空間，但還是不太舒適

2026-01-03 • via Nuitee
L
Laurie • couple • au
10
Pros:

The staff are absolutely amazing

2026-01-02 • via Nuitee
R
Raffaella • couple • au
10
Fun, relaxing and a great place to stay.
Pros:

Friendly, helpful staff. Wonderful facilities and delicious food and cocktails

Cons:

Loved everything

2026-01-02 • via Nuitee
R
Ryan Th3 Traveller • family_with_children • au
7
Cons:

Breakfast buffet could be improved with a better selection.

Same Wykeham the room service menu

2026-01-02 • via Nuitee
S
Summer • family_with_children • au
10
2026-01-02 • via Nuitee
F
fahad • extended_group • om
8
اقامه جميله جدا
Pros:

الفندق نظيف وهادئ وكذالك قربه من المحلات التجاريه الموظفين ودودين ومتعاونين

Cons:

لا شي

2026-01-01 • via Nuitee
K
Kayla • couple • au
10
2025-12-30 • via Nuitee
I
Isobell • couple • au
10
Amazing Stay, wonderful place and amazing staff! Will definitely be back again!
Pros:

Everything, the cleanliness, staff, room service they were all brilliant!

Cons:

Nothing?

2025-12-30 • via Nuitee
P
Prashant • family_with_children • au
8
Pros:

Very polite staff.

Cons:

Getting to the hotel from taxi can get tricky sometimes.

2025-12-29 • via Nuitee
M
Makin • couple • au
10
Pros:

Everything, so clean , loved the top swim up bar, food and staff outstanding

Cons:

Nothing

2025-12-28 • via Nuitee
Y
YU HAN • family_with_children • tw
8
Pros:

員工服務態度佳，地點讚走路去百貨公司10分鐘，飯店旁超商按摩多。早餐豐富。

Cons:

冷氣調整溫度似乎沒用，一樣很冷。廁所味道不好。水龍頭的水有點鹹味。

2025-12-28 • via Nuitee