Four Points by Sheraton Bali, Kuta

Hotels
•
Four Points by Sheraton
8.9 (1647 reviews)
Jalan Benesari Banjar Pengabetan , Kuta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Delicious food and diverse breakfast options
Cons:
Cleanliness issues noted in some areas
Street safety concerns due to traffic

Categories

Cleanliness
8.35
Some comments indicated cleanliness issues, like saltiness in the water and unpleasant bathroom odors.
Service
9.35
Staff is consistently noted as friendly, helpful, and accommodating.
Location
9.35
The hotel is well-located near shopping and dining options, although street traffic can be stressful.
Room Quality
8.85
General satisfaction with room quality, although some guests noted issues with air conditioning.
Amenities
8.85
Amenities like the pool and breakfast were positively received, though some areas need improvement.
Value for Money
8.85
Overall value seems good given the range of positive comments about the stay.
Food and Beverage
8.35
Food quality was praised, but there are suggestions for improvement in the breakfast selection.
Overall Experience
9.25
Numerous positive experiences shared, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:23

Property Description

Luxurious Accommodation near Kuta Beach

Modern Amenities: Enjoy a stay in air-conditioned rooms equipped with flat-screen TVs, minibars, and en suite bathrooms with free toiletries. The hotel also features a 24-hour front desk, concierge service, and a fitness centre.

Family-Friendly Services: With a dedicated kid's club, babysitting service, and a variety of dining options, families can relax and enjoy their vacation. The outdoor swimming pool and free WiFi add to the convenience.

Convenient Location: Situated just a short walk from Kuta Beach and close to popular attractions like Beachwalk Shopping Centre and Waterbom Bali, Four Points by Sheraton Bali, Kuta is the perfect choice for your Bali getaway.

Book now for a memorable stay at Four Points by Sheraton Bali, Kuta!

Important information:

Please note that the Kid's Club is open from 10:00 until 17:00 daily.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rp 907,500 per person per night when using an existing bed.
    People 11 years old and over stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1647 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
L
Leeraine • family_with_children • au
10
Fantastic loved every minute
Pros:

Breakfast was great plenty of variety.

Staff were very friendly and helpful
Location not that great with traffic

Cons:

More variety lunch and dinner menus

2026-03-07 • via Nuitee
J
JL • couple • fr
9
Bel établissement, personnel efficace et très professionnel.
Pros:

Confort de la chambre
Breakfast magnifique (choisir plutôt les tables extérieures côté rue, aérées et plus sympas…)
Gentillesse et efficacité du personnel
L’accès direct à la piscine depuis la chambre

Cons:

Gamins indiens (ados avec le père) irrespectueux qui hurlent, inondent les terrasses privatives alors qu’un autre bassin juste à côté leur est disponible …

2026-03-07 • via Nuitee
L
Leslie • couple • au
10
I would give this hotel a 10/10. Will definitely stay again.
Pros:

Hotel was spotless. Bed was comfortable and air conditioning was nice and cold. Staff were fantastic and so helpful. Breakfast was amazing and so much to choose from. Great location.

Cons:

There wasn’t anything I didn’t like.

2026-03-07 • via Nuitee
R
Rohit • extended_group • in
9
2026-03-06 • via Nuitee
H
hayman • family_with_children • au
9
2026-03-06 • via Nuitee
A
Aliisa • solo_traveller • fi
8
2026-03-05 • via Nuitee
K
Kelly • family_with_children • au
10
This hotel has everything!!
Pros:

The location was perfect to shops, beach and restaurants.
The staff were fabulous. Everyone was so friendly and helpful.
The pools were beautiful, the food was very tasty. Highly recommend the breakfast. The food all times of day was so yummy. Got to love the happy hour also.

Cons:

We had to leave.

2026-03-04 • via Nuitee
S
Simone • family_with_children • au
10
2026-03-04 • via Nuitee
N
nigel • family_with_children • au
9
Pros:

We came here just after COVID and this is our 5th visit every time we come back we have seen so many improvements! Great staff, great food !

Cons:

Nothing

2026-03-04 • via Nuitee
C
Chamberlain • family_with_children • au
9
booked last minute as it was cheap and the facilities and property were well above what I expected will definitely stay
Pros:

The property is well maintained, clean and accommodating

Cons:

That we only stated one night

2026-03-04 • via Nuitee
J
John • couple • us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
G
Geoffrey • couple • au
5
2026-03-02 • via Nuitee
I
Ibrahim • extended_group • au
10
2026-02-27 • via Nuitee
K
Ke Ming • extended_group • my
8
Pros:

整體還不錯，性價比高。

2026-02-26 • via Nuitee
E
Erik • couple • se
8
2026-02-24 • via Nuitee
U
Uthaiya Kumar • extended_group • my
9
2026-02-24 • via Nuitee
A
Annemieke • couple • nl
10
Pros:

Het was super goed

Cons:

Niets

2026-02-22 • via Nuitee
L
Leon • couple • au
10
2026-02-14 • via Nuitee
S
Susan • solo_traveller • au
10
Best place we have stayed, pool amazing and cold not tepid water. Would stay again any time.
Pros:

Location was excellent. Access to so many good restaurants and massage shops was so good.

Cons:

The rooftop restaurant was under construction which is fine but all the advertising for it should have been covered over until completed.

2026-02-11 • via Nuitee
J
Jeanette • solo_traveller • au
7
Comfortable, great staff but location and view from hotel room . I missed seeing the sunrise and sunset .
Pros:

Modern , very comfortable bedroom and clean with great swimming area upstairs and especially downstairs

Cons:

Location

2026-02-08 • via Nuitee