Four Points by Sheraton Bali, Kuta

Hotels
•
Four Points by Sheraton
8.9 (2170 reviews)
Jalan Benesari Banjar Pengabetan , Kuta , id
+62 361 8496606

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Delicious food and diverse breakfast options
Cons:
Cleanliness issues noted in some areas
Street safety concerns due to traffic

Categories

Cleanliness
8.35
Some comments indicated cleanliness issues, like saltiness in the water and unpleasant bathroom odors.
Service
9.35
Staff is consistently noted as friendly, helpful, and accommodating.
Location
9.35
The hotel is well-located near shopping and dining options, although street traffic can be stressful.
Room Quality
8.85
General satisfaction with room quality, although some guests noted issues with air conditioning.
Amenities
8.85
Amenities like the pool and breakfast were positively received, though some areas need improvement.
Value for Money
8.85
Overall value seems good given the range of positive comments about the stay.
Food and Beverage
8.35
Food quality was praised, but there are suggestions for improvement in the breakfast selection.
Overall Experience
9.25
Numerous positive experiences shared, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:23

Property Description

Luxurious Accommodation near Kuta Beach

Modern Amenities: Enjoy a stay in air-conditioned rooms equipped with flat-screen TVs, minibars, and en suite bathrooms with free toiletries. The hotel also features a 24-hour front desk, concierge service, and a fitness centre.

Family-Friendly Services: With a dedicated kid's club, babysitting service, and a variety of dining options, families can relax and enjoy their vacation. The outdoor swimming pool and free WiFi add to the convenience.

Convenient Location: Situated just a short walk from Kuta Beach and close to popular attractions like Beachwalk Shopping Centre and Waterbom Bali, Four Points by Sheraton Bali, Kuta is the perfect choice for your Bali getaway.

Book now for a memorable stay at Four Points by Sheraton Bali, Kuta!

Important information:

Please note that the Kid's Club is open from 10:00 until 17:00 daily.

The name on the credit card used for the booking should correspond to the guest staying at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.9
Based on 2170 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
E
Elizabeth • couple • ph
10
2026-08-29 • via Nuitee
A
Antoinette • couple • au
10
Very pleasant
Pros:

Breakfast was Excellent & staff especially tge young girls were so beautiful. The slim Chef cant remember his name was so lovely when i saud i loved the Dori chilli fish, it wasnt on the menu that next day & went especially & cooked us some. Tell him the Aussie lady that gave him Sandal shoes said Big Thank You!! Beautiful Staff.

Cons:

Hust the location which isnt your fault, trying to get a Blue Bird outside hotel was very Stressful & im sure many complain about that.

2026-08-29 • via Nuitee
L
Leeanne • family_with_children • au
7
Good value for money, we loved it and would visit again.
Pros:

We enjoyed our stay at Four Points. Great location. Food was great, lots of options and variety. Stuff are friendly and go beyond to accommodate you and your needs. Rooms were serviced daily and ckeaned which is great. Beds very comfortable.

Cons:

Even though room was served daily, the grouting in the bathroom and shower could do with a good scub. There was brown round the plug in the basin and ants in our room. Had to ask for fumigation as they were quiet bad, which they did immediately.

2026-08-29 • via Nuitee
M
Mohammed • couple • om
7
Short stay with very friendly staff
Pros:

Hospitality, kindness of the staff, support & smile all the time. The surprised us with cakes & sweets on every day to celebrate our special anniversary

Cons:

The design of the room allows the sun light to enter. The curtain can’t be close fully to block the light. The door is not sound proof hence a lot of noise is entering from the corridor. There is a narrow road to enter & leave the hotel which might be jammed sometimes

2026-08-29 • via Nuitee
L
Lee • couple • au
5
It’s ok, but there are other hotels that are better value for money. Need to spend money on facilities not bands to empt
Pros:

The staff were amazing.

Cons:

Both pools not functional, top pool only 3ft deep, and larger pool everyone in the restaurant can watch you along with no real access.
Breakfast was average and rooms are getting dated.

2026-08-28 • via Nuitee
F
Fazia • solo_traveller • nz
10
Pros:

I love the location and the breakfast buffet each morning and clean comfortable rooms and friendly staff

Cons:

The pool water is cold should have been heated pool

2026-08-28 • via Nuitee
A
Alphan • couple • tr
10
The hotel and the staff made us feel great. We stayed at other hotels in bali, but this hotel and the staff is the numbe
Pros:

Staff is amazing, very welcoming, warm and helpful. Breakfast was fabulous. The quality of the bar&drinks were great!

Cons:

NOTHING

2026-08-28 • via Nuitee
P
Pauline • solo_traveller • au
9
2026-08-27 • via Nuitee
J
Janine • family_with_children • de
10
2026-08-27 • via Nuitee
K
Kanichiro • couple • jp
10
2026-08-26 • via Nuitee
C
Chantelle • solo_traveller • au
10
Super comfort, friendly staff, amazing location.
Pros:

The cloud like bed, so comfy!

Cons:

Nothing was bad

2026-08-26 • via Nuitee
M
Mansuetus • couple • au
9
2026-08-26 • via Nuitee
K
Kanichiro • solo_traveller • jp
10
2026-08-26 • via Nuitee
H
Hsuan Yu • family_with_children • tw
10
2026-08-26 • via Nuitee
B
brad • solo_traveller • au
10
Exceeded expectations
Pros:

We loved our stay at four points sheraton kuta. The staff were so friendly and helpful. The room was comfortable and we liked the location. Would definitely stay here again.

Cons:

Nothing.

2026-08-25 • via Nuitee
I
Ijeoma • family_with_children • au
10
2026-08-25 • via Nuitee
T
Tiff • couple • au
10
Best breakfast buffet and most comfortable bed. Have already booked our next stay
Pros:

Amazing buffet breakfast and the most comfortable bed we have ever slept in. The location was great, easy walking access to great food venues and everything you need at the front

Cons:

The rooms are a little on the smaller size with not much room for luggage and no seating area inside the room.

2026-08-25 • via Nuitee
K
Kasuari • solo_traveller • nl
10
Pros:

Hotel erg schoon
Personeel uitstekend

Cons:

Geen

2026-08-25 • via Nuitee
J
jeanette • extended_group • au
10
Will use them again and recommend to friends
Pros:

Clean, good value, beds very comfortable and staff very friendly and helpful

2026-08-25 • via Nuitee
R
Ririko • solo_traveller • jp
10
2026-08-25 • via Nuitee