Four Points by Sheraton Bali, Kuta

Hotels
•
Four Points by Sheraton
8.9 (2170 reviews)
Jalan Benesari Banjar Pengabetan , Kuta , ID
+62 361 8496606

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Delicious food and diverse breakfast options
Cons:
Cleanliness issues noted in some areas
Street safety concerns due to traffic

Categories

Cleanliness
8.35
Some comments indicated cleanliness issues, like saltiness in the water and unpleasant bathroom odors.
Service
9.35
Staff is consistently noted as friendly, helpful, and accommodating.
Location
9.35
The hotel is well-located near shopping and dining options, although street traffic can be stressful.
Room Quality
8.85
General satisfaction with room quality, although some guests noted issues with air conditioning.
Amenities
8.85
Amenities like the pool and breakfast were positively received, though some areas need improvement.
Value for Money
8.85
Overall value seems good given the range of positive comments about the stay.
Food and Beverage
8.35
Food quality was praised, but there are suggestions for improvement in the breakfast selection.
Overall Experience
9.25
Numerous positive experiences shared, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:23

Property Description

Luxurious Accommodation near Kuta Beach

Modern Amenities: Enjoy a stay in air-conditioned rooms equipped with flat-screen TVs, minibars, and en suite bathrooms with free toiletries. The hotel also features a 24-hour front desk, concierge service, and a fitness centre.

Family-Friendly Services: With a dedicated kid's club, babysitting service, and a variety of dining options, families can relax and enjoy their vacation. The outdoor swimming pool and free WiFi add to the convenience.

Convenient Location: Situated just a short walk from Kuta Beach and close to popular attractions like Beachwalk Shopping Centre and Waterbom Bali, Four Points by Sheraton Bali, Kuta is the perfect choice for your Bali getaway.

Book now for a memorable stay at Four Points by Sheraton Bali, Kuta!

Important information:

Please note that the Kid's Club is open from 10:00 until 17:00 daily.

The name on the credit card used for the booking should correspond to the guest staying at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.9
Based on 2170 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
C
Chantal • couple • au
9
Perfect
Pros:

Comfy and massive beds, really good pool

Cons:

Was a little noisy from the bikes on the road but that’s not a hotel problem

2026-09-19 • via Nuitee
V
Vanessa • couple • au
8
Great location with the friendliest staff
Pros:

The staff were so friendly and accommodating. Good location. Quiet.

Cons:

The main pool is quite cold.
A couple of times at breakfast I was offered a special dish and it never came.
As we were leaving early on our last day we were offered a takeaway breakfast but it came 30 minutes late and a lot of items were missing.
The rooms are a little dated for the price we paid.
No freezer in the fridge.

2026-09-18 • via Nuitee
N
Ni Komang • couple • au
8
all the stuff are so friendly
Pros:

Kids loves the swimming pools

Cons:

Kids enjoying playing at the playground

2026-09-17 • via Nuitee
E
Emma • family_with_children • gb
10
Great Stay
Pros:

Beautiful hotel, rooms spacious and clean. Staff were exceptional, so friendly and welcoming.
My daughter loved the swimming pool and slide in the kids pool area.
So much choice on the buffet breakfast.
Hotel is a bit hidden but walkable to everything.

2026-09-17 • via Nuitee
K
Klinton • couple • au
8
Great stay very clean
Pros:

Rooms were good

Cons:

The items at breakfast ran out, long wait for replacement, bacon, scrambled eggs, fried eggs, coffee cups /serving size too small

2026-09-17 • via Nuitee
M
Mick • couple • au
9
2026-09-17 • via Nuitee
S
Stuart • couple • au
10
2026-09-16 • via Nuitee
J
Jeanette • couple • au
10
Fantastic
Pros:

Staff, accomodation and food were all amazing

Cons:

Everything was perfect

2026-09-16 • via Nuitee
E
Esther • family_with_children • au
10
Highly recommend for comfort and for accessibility.
Pros:

Such a convenient location, the room was perfect and the hotel ammenities were so nice. The breakfast was a highlight, as well as the pool.

The staff were so helpful and thoughtful

Cons:

Nothing

2026-09-16 • via Nuitee
T
Teigan • solo_traveller • au
10
Wonderful stay
Pros:

The staff were all amazing, food delicious and facilities clean. Really enjoyed the roof top pool and the fire dancers, also all the food.

2026-09-15 • via Nuitee
H
Hiren • family_with_children • au
10
amazing experience, would stay again in the future. repeat customer.
Pros:

pool was amazing, specially hot spa. kids loved it, stayed most of the time in pool area. food was amazing, so many options. overall great experience.

Cons:

discounted price breakfast should be included with room bookings.

2026-09-15 • via Nuitee
D
Dael • couple • au
10
Highly recommend this hotel, ticked all our boxes. The staff were all lovely, special shout out to Maha from housekeepin
Pros:

Location was great, close to everything we like. Room was clean with great aircon, bed super comfortable. We had a room close to the kids pool, but we found the hotel to be very quiet and there was no road noise at all!

Cons:

Nothing everything was great.

2026-09-15 • via Nuitee
Y
Yamamoto • solo_traveller • jp
8
2026-09-15 • via Nuitee
R
Rosalee • extended_group • au
10
Our stay was relaxing, location was close to shops and beach and staff were amazing.
Pros:

Staff were very kind and accommodating. Place was clean and close to shops and beach.

Cons:

There was nothing I didn’t like.

2026-09-14 • via Nuitee
B
Brittany • solo_traveller • au
10
2026-09-14 • via Nuitee
A
Alison • couple • au
10
Amazing
Pros:

The staff are amazing, the breakfast is delicious. The new coffee beans the are using are definitely a bonus, besides the above the location is perfect.

Cons:

The dinner.

2026-09-14 • via Nuitee
Y
YOSHIDA • solo_traveller • jp
8
2026-09-14 • via Nuitee
B
Brittany • family_with_children • au
10
2026-09-14 • via Nuitee
L
Lenore • couple • nz
10
2026-09-14 • via Nuitee
T
Tito • couple • nz
10
2026-09-13 • via Nuitee