Four Points by Sheraton Bali, Kuta

Hotels
•
Four Points by Sheraton
8.9 (1760 reviews)
Jalan Benesari Banjar Pengabetan , Kuta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Delicious food and diverse breakfast options
Cons:
Cleanliness issues noted in some areas
Street safety concerns due to traffic

Categories

Cleanliness
8.35
Some comments indicated cleanliness issues, like saltiness in the water and unpleasant bathroom odors.
Service
9.35
Staff is consistently noted as friendly, helpful, and accommodating.
Location
9.35
The hotel is well-located near shopping and dining options, although street traffic can be stressful.
Room Quality
8.85
General satisfaction with room quality, although some guests noted issues with air conditioning.
Amenities
8.85
Amenities like the pool and breakfast were positively received, though some areas need improvement.
Value for Money
8.85
Overall value seems good given the range of positive comments about the stay.
Food and Beverage
8.35
Food quality was praised, but there are suggestions for improvement in the breakfast selection.
Overall Experience
9.25
Numerous positive experiences shared, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:23

Property Description

Luxurious Accommodation near Kuta Beach

Modern Amenities: Enjoy a stay in air-conditioned rooms equipped with flat-screen TVs, minibars, and en suite bathrooms with free toiletries. The hotel also features a 24-hour front desk, concierge service, and a fitness centre.

Family-Friendly Services: With a dedicated kid's club, babysitting service, and a variety of dining options, families can relax and enjoy their vacation. The outdoor swimming pool and free WiFi add to the convenience.

Convenient Location: Situated just a short walk from Kuta Beach and close to popular attractions like Beachwalk Shopping Centre and Waterbom Bali, Four Points by Sheraton Bali, Kuta is the perfect choice for your Bali getaway.

Book now for a memorable stay at Four Points by Sheraton Bali, Kuta!

Important information:

Please note that the Kid's Club is open from 10:00 until 17:00 daily.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rp 907,500 per person per night when using an existing bed.
    People 11 years old and over stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1760 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
J
Jackie • solo_traveller • au
10
An amazing experience from start to finish! The staff were genuinely kind and warm-hearted, making us feel so welcome th
Pros:

We absolutely loved every moment of our stay. The team at the hotel were incredible—so warm, attentive, and genuinely caring. A special thank you to Artha for going above and beyond to make my birthday truly memorable, including taking us to a beautiful bar/club in Seminyak.
Every staff member we encountered was kind, friendly, and welcoming, which made the experience even more special. The buffet was outstanding—such a wide variety and everything was delicious. Our kids had the best time, especially enjoying the rooftop pool, which was definitely a highlight for them.
We also thoroughly enjoyed the massage experience, finishing with a lovely tea—it was so relaxing and thoughtfully done.
Thank you to all the beautiful people who made our stay unforgettable. We can’t wait to come back!

Cons:

Nothing at all to fault! The only minor issue was a few mosquitoes, but the staff responded quickly and handled it straight away by placing insect repellent in our room. Really appreciate the prompt service—thank you so much!

2026-04-25 • via Nuitee
M
Moka • couple • jp
10
おすすめしたいホテル
Pros:

朝食ビュッフェとスタッフの気遣いが良かった！英語がわからない時も、嫌な顔せず対応してくれた！朝食ビュッフェは美味しかった！

Cons:

プールは遅い時間は閉まってしまうこと、

2026-04-25 • via Nuitee
J
Jonathon • solo_traveller • au
10
Perfect
Pros:

Everything was perfect that’s where I stay from now on

Cons:

Nothing

2026-04-24 • via Nuitee
I
Inge • family_with_children • nl
8
Super goed !
Pros:

Schoon en vriendelijk personeel

Cons:

Ontbijt vondt ik weinig Europees

2026-04-24 • via Nuitee
K
kuen yu • extended_group • tw
10
2026-04-23 • via Nuitee
M
Muhammad • couple • pk
8
Comfortable and convenient stay in Kuta with excellent staff support, some areas needing improvement
Pros:

Located in the busy area of KUTA with small alley's and shops everywhere. You step out of the hotel and you are in a hustle bustle city area with marts, spa's, restaurants everywhere. Check-in was smooth, and all staff were helpful and welcoming. Room was a good size, decent washroom, small balcony facing poolside where one could also smoke. Beach was 15 mins away and good for an evening walk. Good spread of breakfast, Muslim-friendly options available. Breakfast staff was amazing. On our last day, the chef came up with dessert (waffle and ice cream) for our stay at the hotel.

One day we had a Nusa Penida tour, so had to leave early at 6:30 am. On request, they prepared our breakfast early and packed it in a bag for us to take away with coffee and everything we requested.

Cons:

I guess the property is close to the beach, so the air quality was different, which was affecting the room. If we kept the balcony door open for long, the room floor would become wet/slippery and feel a bit dirty. Or the AC temperature had to be kept at 23 or below to avoid the issue. It was also advised by the reception staff. This was something I was not expecting. Shower pressure and temperature were not consistent.

2026-04-23 • via Nuitee
K
Karen • solo_traveller • au
9
2026-04-23 • via Nuitee
C
Christopher • family_with_children • au
10
First time to Bali, had a great time. We will be back. Staff very helpful, Great facilities
Pros:

Great location
Excellent choice of food for breakfast

2026-04-22 • via Nuitee
M
Mosawi • family_with_children • au
10
2026-04-22 • via Nuitee
M
Muhammed • family_with_children • nz
10
Amazing Food!
Pros:

Excellent amazing manager. Always ready to help

Cons:

Very clean and tidy

2026-04-21 • via Nuitee
مكي • couple • sa
10
2026-04-21 • via Nuitee
J
Jeannette • solo_traveller • au
10
Fantastic stay
Pros:

Facilities and friendly staff

Cons:

Shower tiles and glass needed a good clean

2026-04-21 • via Nuitee
P
Paul • family_with_children • au
9
Very nice.
Pros:

Nice location and friendly staff. Kids club and pool really good!!

Cons:

Rooms may need a paint soon.

2026-04-20 • via Nuitee
R
RONEL • family_with_children • au
10
Great place to stay
Pros:

Generous breakfast buffet, pools were clean and tidy, staff were super friendly

Cons:

Needed a nanny for minding smaller kids

2026-04-20 • via Nuitee
A
Aliisa • solo_traveller • fi
8
2026-04-19 • via Nuitee
C
Caitlin • couple • au
10
Second time we have stayed here and we will be back again
Pros:

Great location and the staff are so lovely!

2026-04-18 • via Nuitee
R
RANJEET SINGH • solo_traveller • in
10
Fantastic stay in the Hotel
Pros:

Breakfast was very good and healthy. The location is also very suitable to go to any locations nearby.

2026-04-18 • via Nuitee
C
charles • solo_traveller • gb
8
2026-04-18 • via Nuitee
S
Shaely • family_with_children • au
10
Had the best time! Great for kids.
Pros:

Kids club amazing and all staff friendly

Cons:

Nothing

2026-04-18 • via Nuitee
T
Thivia • family_with_children • au
8
2026-04-16 • via Nuitee