Alex Hotel

Hotels
•
Independent Collection
8.8 (3343 reviews)
50 James Street , Perth , AU

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from outside
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.13
Several reviews mentioned issues with cleanliness, including dirty dishes and unkempt rooms.
Service
9.6
The reception staff were noted as accommodating and friendly.
Location
9.64
Multiple reviews praised the central location, close to various amenities.
Room Quality
8.59
Rooms were described as lovely, but some found them small and under-equipped.
Amenities
8.12
Limited amenities were noted, such as the absence of a bar and a pool.
Value for Money
9.08
Overall good value was mentioned, especially in terms of location.
Food and Beverage
8.13
Breakfast received mixed reviews, being good but lacking certain options.
Overall Experience
9.1
The overall experience was generally positive with some caveats regarding noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:23

Property Description

Modern Comfort in Perth CBD

Rooftop Terrace with Stunning City Views
Experience relaxation and breathtaking views on our rooftop terrace, perfect for unwinding after a day of exploring the city.

Convenience at Your Fingertips
Enjoy air-conditioned rooms with city views, a 24-hour front desk, and complimentary bicycle usage to discover Perth at your own pace.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Alex Hotel Perth now!

Important information:

A credit card surcharge of 1.5 % of the total transaction for Visa/Mastercard and a 3.95 % for American Express cards is to be applied. Fees may change and are confirmed at the time a charge is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PER

Location

Guest Reviews

8.8
Based on 3343 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
B
Bennison • family_with_children • au
10
2026-10-17 • via Nuitee
P
Penelope • couple • au
10
Pros:

Location and environmentally friendly.

2026-10-16 • via Nuitee
B
Brigid • couple • au
2
Tiny rooms with no amenity and greenwashing scam
Pros:

Location

Cons:

I booked this for my parents and they did not like that you couldn't make a cup of tea in their room or had a fridge to keep their wine. Had to go down to the common area for this.
They opted not to have their room serviced in return for a food and drink voucher which was not honoured. They were told at the Lobby Bar, they could not buy a packet of chips with their voucher because it was a "snack and not food". Total scam!
Staff were generally unfriendly bordering on hostile.

2026-10-15 • via Nuitee
B
Brigid • couple • au
1
Service sucked and a greenwashing scam
Pros:

Location

Cons:

I opted not to have my room not serviced for 2 days in return for vouchers which were not honoured - total scam.
At checkout, I was not informed of these extra charges made to my card and was not offered a receipt.
Have been trying to follow up - they do not answer their phone and do not respond to website enquiries.
Staff were generally unfriendly bordering on hostile.
I finally got through to staff through messages on booking.com and I asked them to send me a copy of the voucher that supposedly detailed their terms. What they sent me - wasn't it - it was just something printed on a piece of paper - not the grey glossy cardboard I received. They also refer to the "Lobby restaurant" - no such thing. All they serve is an overpriced and very limited continental breakfast for $30!

2026-10-15 • via Nuitee
P
Patrick • solo_traveller • gb
9
2026-10-15 • via Nuitee
M
Michael • solo_traveller • us
9
2026-10-15 • via Nuitee
T
Tina • solo_traveller • au
10
Perfect location, staff are friendly
Pros:

The room had a balcony which was lovely to oversee the city. Rooms are neat and tidy and the location is perfect.

Cons:

Nil

2026-10-13 • via Nuitee
G
Geoff • solo_traveller • au
9
Pros:

Great hotel, well located with very comfortable common areas, including the rooftop.

2026-10-12 • via Nuitee
B
Bishop • solo_traveller • gb
10
2026-10-11 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-10-11 • via Nuitee
M
Margaret • solo_traveller • gb
8
2026-10-10 • via Nuitee
M
Michael • solo_traveller • au
6
2026-10-09 • via Nuitee
A
Amy • couple • au
8
2026-09-19 • via Nuitee
C
Chris • couple • au
9
👍
Pros:

Nice modern building in for us great location. Breakfast good but could have been better with cooked choices,

Cons:

See above

2026-09-19 • via Nuitee
D
Dan • solo_traveller • nz
9
Pros:

Location was excellent

Cons:

Breakfast far better value for money and service round the corner

2026-09-17 • via Nuitee
G
Giulia • couple • it
10
2026-09-17 • via Nuitee
A
Amy • couple • au
9
2026-09-16 • via Nuitee
L
LiLi • solo_traveller • sg
8
2026-09-16 • via Nuitee
R
Rebecca • solo_traveller • au
9
I enjoyed my nights stay at the Alex Hotel!!
Pros:

The location being close to the train station was perfect for me, an easy 10 minute walk, Plenty of options for dinner were around and despite being in a busier area, the room was really quiet.
The shared kitchen space and mezzanine level is such a great idea, especially being able to go in and maker your own tea or coffee, and having space in a fridge to put things in. I didn't have the breakfast in the morning, but next time I would consider it!

Cons:

There is a bit of hallway noise, but that's more on the people walking down it early in the morning than anything that the hotel can change!!

2026-09-15 • via Nuitee
I
Ingrid • couple • au
8
Cool boutique hotel but VERY noisy at night
Pros:

cool, contemporary decor and overall ambience; central location, friendly staff, good shower and large bed; balcony, the reception bar and and roof top space, breakfast, good quality riding bikes, the (lolly!) snakes at reception!

Cons:

the relentless LOUD live music blaring from the Universal bar across the road until 2am on ALL 3 nights we were there (ear plugs in the room were the giveaway but not enough!)...so ask for a room as high up and faraway as possible from the William street aspect
just 2 hooks to hang clothes from (why not a proper clothes rack?)

2026-09-14 • via Nuitee