Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Limpieza
Ubicación
Amabilidad del personal
Comodidad de las habitaciones
Cons:
El servicio de voiturier no está disponible 24h
Negación para extender la estadía

Categories

Cleanliness
9.19
La limpieza de la habitación y en general de todo el hotel es remarcable.
Service
9.66
El personal muy amable y atentos, hicieron sentir en casa.
Location
9.7
Excelente ubicación cerca de las principales atracciones turísticas de la ciudad.
Room Quality
9.15
Las habitaciones muy cómodas y con buena limpieza.
Amenities
8.68
Incorporación de un pequeño restaurante que ofrece buena comida.
Value for Money
9.14
Buena relación calidad-precio en general.
Food and Beverage
8.69
Comida deliciosa en el restaurante del hotel.
Overall Experience
9.36
Definitivamente si volvería a hospedarme aquí.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:21

Property Description

Luxurious Accommodation
Hotel Madero, situated in Querétaro, boasts free WiFi and elegant rooms. Each room is equipped with a flat-screen TV and a private bathroom. Some units offer a cozy seating area for relaxation.

Convenient Amenities
The hotel features a 24-hour front desk for guests' assistance. Explore the nearby Neptuno's Fountain, conveniently located next to the hotel.

Prime Location
Enjoy the scenic view of Santa Clara's Church from the hotel. Immerse yourself in the charm of Querétaro with a stay at Hotel Madero.

Experience comfort and convenience at Hotel Madero - Book now!

Important information:

The property is located besides Guerrero Park next to Neptuno's Fountain.

Please note that Valet Parking hours are: Sunday to Thursday from 7:00am to 11:30pm and Friday to Saturday 24 hrs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.2
Based on 974 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 9.36
K
Karla solo_traveller mx
9
2026-05-02 via Nuitee
K
Karla family_with_children us
8
Bueno
Pros:

Es bonito y limpio

Cons:

Las habitaciones son pequeñas y el agua caliente tarda mucho para salir

2026-05-01 via Nuitee
S
SAITO solo_traveller mx
10
2026-05-01 via Nuitee
D
Diana solo_traveller mx
8
Pros:

The location of the hotel is great

Cons:

The room is too tiny

2026-04-30 via Nuitee
L
Luis family_with_children mx
10
Pros:

La ubicación es excelente, las camas bastante cómodas, habitación muy limpia, bien iluminadas, todo el hotel es bonito y antiguo

Cons:

El agua fría de la regadera no salía bien o como que tenía mucho aire y tenía que bañarme con agua más caliente de lo normal porque el agua fría casi no salía

2026-04-28 via Nuitee
C
Claudia couple us
10
Pros:

Location

Cons:

Room too small

2026-04-13 via Nuitee
E
ERASMO solo_traveller mx
10
2026-04-13 via Nuitee
J
Jessica couple us
10
2026-04-10 via Nuitee
C
Claudia couple us
10
I’ll recommend it , very nice place in the middle of everything.
Pros:

Very clean, comfortable and great customer service

Cons:

Parking is offsite

2026-04-08 via Nuitee
C
CAMELE extended_group mx
10
Pros:

Excelente servicio de todo su staff, soy cliente frecuente y me da tranquilidad para seguir regresando que mantienen su estándar de calidad y atención

2026-04-07 via Nuitee
L
Lizeth solo_traveller mx
10
Gran ubicación
Pros:

Ubicación y estilo

2026-04-07 via Nuitee
S
Sergio extended_group us
10
Excellent location and good valie
Pros:

Location

Cons:

Tv too small

2026-04-07 via Nuitee
M
Miguel couple es
10
2026-04-06 via Nuitee
J
jorge solo_traveller us
10
2026-04-05 via Nuitee
A
Arenas family_with_children mx
10
2026-04-04 via Nuitee
K
Kelly couple ni
7
Overall we enjoyed this beautiful hotel with friendly staff in a nice location.
Pros:

Loved the architecture! Staff was very friendly and helpful.

Cons:

The showers didn’t work well The water would spurt out and wasn’t consistent, the design was poor because there wasn’t enough room to wash.

2026-04-02 via Nuitee
M
Melquiades couple mx
9
2026-03-30 via Nuitee
C
Carlos couple co
10
Pros:

Ubicación y habitación

2026-03-29 via Nuitee
M
María Elena solo_traveller es
8
Buena elección para visitar Querétaro en zona historica
Pros:

Localización, amplitud de la habitación, cama confortable, personal muy atento

Cons:

Ruido de maquinas del aire acondicionado.#ché de menos un pequeño sofá o butaca.

2026-03-28 via Nuitee
A
Alexandra couple us
9
2026-03-27 via Nuitee