Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Limpieza
Ubicación
Amabilidad del personal
Comodidad de las habitaciones
Cons:
El servicio de voiturier no está disponible 24h
Negación para extender la estadía

Categories

Cleanliness
9.19
La limpieza de la habitación y en general de todo el hotel es remarcable.
Service
9.66
El personal muy amable y atentos, hicieron sentir en casa.
Location
9.7
Excelente ubicación cerca de las principales atracciones turísticas de la ciudad.
Room Quality
9.15
Las habitaciones muy cómodas y con buena limpieza.
Amenities
8.68
Incorporación de un pequeño restaurante que ofrece buena comida.
Value for Money
9.14
Buena relación calidad-precio en general.
Food and Beverage
8.69
Comida deliciosa en el restaurante del hotel.
Overall Experience
9.36
Definitivamente si volvería a hospedarme aquí.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:21

Property Description

Luxurious Accommodation
Hotel Madero, situated in Querétaro, boasts free WiFi and elegant rooms. Each room is equipped with a flat-screen TV and a private bathroom. Some units offer a cozy seating area for relaxation.

Convenient Amenities
The hotel features a 24-hour front desk for guests' assistance. Explore the nearby Neptuno's Fountain, conveniently located next to the hotel.

Prime Location
Enjoy the scenic view of Santa Clara's Church from the hotel. Immerse yourself in the charm of Querétaro with a stay at Hotel Madero.

Experience comfort and convenience at Hotel Madero - Book now!

Important information:

The property is located besides Guerrero Park next to Neptuno's Fountain.

Please note that Valet Parking hours are: Sunday to Thursday from 7:00am to 11:30pm and Friday to Saturday 24 hrs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.2
Based on 942 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 9.36
I
IGNACIO ALEJANDRO • family_with_children • mx
10
2026-03-14 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-03-12 • via Nuitee
R
Rodríguez Cedillo • family_with_children • mx
10
Excelente lugar 👍
Pros:

Que conserva ese toque lo rústico con lo moderno

Cons:

La almohada un poquito dura

2026-03-10 • via Nuitee
M
Madeleine • couple • us
6
Pros:

Location

Cons:

No blankets on the beds.
Terrible coffee in the room.

2026-03-09 • via Nuitee
R
Rocio • extended_group • mx
10
Limpio y cómodos
Pros:

Los cuartos limpios y amplios

Cons:

Nada todo perfecto

2026-03-04 • via Nuitee
C
Catalina m • extended_group • cl
10
Pros:

Fue mi despedida de soltera, y dejaron pasar a mis amigas antes de la hora indicada para arreglar el cuarto, todo excelente. muchas gracias.

Cons:

Que me pidieran la totalidad del precio de las recamaras antes de la estancia para "reservar" y cuando llegué al hotel me volvieron a cobrar, y ese dinero que fue para reservar me lo devolvieron con tiempo después.

2026-03-02 • via Nuitee
J
José • solo_traveller • mx
10
Confortable
Pros:

Muy bonito el Hotel, la habitación muy cómoda

Cons:

Que esta en calle peatonal, y hay que caminar con las maletas para llegar. Que el elevador no aplica para discapacitados ya que hay que bajar escalones para tomarlo

2026-02-27 • via Nuitee
J
Juan Orlando • family_with_children • mx
10
2026-02-27 • via Nuitee
R
Reyes • family_with_children • mx
9
Pros:

Cama comoda

Cons:

Se tarda el agua caliente de

2026-02-22 • via Nuitee
S
Szyszka • family_with_children • de
9
Pros:

Ausgezeichnete Lage, Parkservice TOP
Personal sehr hilfsbereit..

Sehr gerne8 wieder...

2026-02-22 • via Nuitee
F
Flor elena • couple • mx
8
Cómodos y pequeños
Pros:

Los cuartos muy pero muy pequeñitos

Cons:

No agua caliente

2026-02-14 • via Nuitee
R
RAFAEL • family_with_children • mx
9
Pros:

Ubicación, limpieza

Cons:

Restaurante

2026-02-13 • via Nuitee
A
Angelina Aurora • family_with_children • mx
9
ESTANCIA COMODA
Pros:

DEL HOTEL QUE FUE UNA ESTANCIA CÓMODA

Cons:

QUE AL MOMENTO DEL INGRESO AL HOTEL Y EL EGRESO DEL HOTEL, NO TUVE NINGUN APOYO POR PARTE DEL PERSONAL DEL HOTEL PARA MIS MALETAS Y DEMAS COSAS.

2026-02-12 • via Nuitee
P
Phil • couple • us
7
Fine
2026-02-12 • via Nuitee
L
Lawrence • family_with_children • us
10
2026-02-12 • via Nuitee
P
pavel • family_with_children • mx
9
2026-02-09 • via Nuitee
O
Octavio • family_with_children • mx
8
Cons:

La luz del pasillo con sensor de movimiento

2026-02-09 • via Nuitee
E
Elisabeth • couple • gb
9
Great and comfortable stay. The hotel was perfect for our stay.
Pros:

It has a great atmosphere as a colonial building; has recently been renovated, modern bathrooms, is well located in the centre of town. Hot water provided at reception for tea 24 hrs. Staff very attentive. Perfect for our stay.

Cons:

It was cool in the room, but we received extra blankets when we asked.

2026-01-29 • via Nuitee
D
David • couple • us
9
2026-01-29 • via Nuitee
C
Charles • couple • us
9
Pros:

Location was perfect - within walking distance to everything in Centro

Cons:

Our room was rather small and had no window to the outside.

2026-01-27 • via Nuitee