Bel Air Resort & Spa

Hotels
Independent
8.4 (76 reviews)
Gili Air, Desa Pemenang, Gili Air, Lombok, 83352 , Gili Air , ID

Facilities

Full-service spa
Boat tours nearby
Area shuttle (surcharge)
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Well maintained pool
Spacious rooms
Good food
Cons:
Cleanliness issues
Old bathroom fixtures
Low water pressure

Categories

Cleanliness
5.6
The suite's cleanliness was criticized heavily with reports of musky bedding, blood stains, and an extremely dirty toilet.
Service
9.6
The hotel staff received positive remarks for being friendly and helpful.
Location
9.6
Perfect location next to great snorkelling spots, enhancing the overall experience.
Room Quality
7.6
Room was spacious but in need of updates; some fixtures looked unclean despite knowing it wasn't.
Amenities
9.1
The pool was well maintained, indicating that some amenities are receiving attention.
Value for Money
7.6
Given the cleanliness issues, it's questioned if the stay was worth the money.
Food and Beverage
9.1
The buffet breakfast and quality of food were well appreciated.
Overall Experience
9
Overall good stay with potential for luxury if improvements made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:44

Property Description

Luxurious Amenities
Indulge in massages at the full-service spa
Take a dip in the outdoor pool
Explore the area with bicycles for rent

Dining and Entertainment
Enjoy international cuisine at Bel Air restaurant
Relax with a drink at the poolside bar
Order room service for a cozy night in

Convenience and Comfort
Stay connected with complimentary Wi-Fi
Benefit from concierge services and a picnic area
Make use of business center and airport shuttle services

To enjoy these lavish amenities and services, book your stay at Bel Air Resort & Spa today.

Important information:

  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 76 reviews
Cleanliness: 5.6
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 9.1
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 9
P
paulo
8
Pros:

Equipe atenciosa e boa localização

2025-09-29 via Nuitee
E
Emily
4
Pros:

It was nice to be greeted in a friendly matter by the hotel staff and I got an early check in, which I was super happy about. Usually I am all about positive reviews but I must point out the cleanliness of the suite I was staying in. It does not look like the photos, the bedding smelt musky, the bedding had blood stains and the toilet was so gross with a huge dirty stain in the crevice of the toilet seat and running down the side. Everything in the washroom looked extremely dirty and it made me feel a bit uncomfortable. Do not think it is worth the money as there are other places on the island for a similar price that are maintained better.

2025-09-20 via Nuitee
L
Lorna
6
Pros:

The room we stayed in was spacious and pretty but in need of an update, the shower and taps were very old and made the bathroom look unclean, though we know it wasn't. The water pressure was also very low in the shower making it less comfortable to shower in. The pool was very well maintained and clean, this looked to have been upgraded more recently, as did some of the property so I am guessing this is in process.
The staff were lovely, especially those on reception desk. Spa and laundry service were both good too. Location is perfect, right next to great snorkelling spots.
Overall a good stay and could be a luxury resort with some tlc.

2025-09-01 via Nuitee
L
Laura family
10
Pros:

Abbiamo soggiornato 11 notti in questo meraviglioso resort dove regna la pace e la tranquillità. Tutto ben curato dal verde agli spazi aperti e la piscina. Si trova a 10 minuti a piedi dal porto ed è lato alba. Grazie a tutto lo staff in particolare a Effendi che ci è venuto incontro cambiandoci la stanza standard con una garden. Stanza ampia e bagno aperto stile maldiviano. La colazione è a buffet con frutta fresca , pancake, waffle, banana plum-cake, brioche, caffè o tè. Tutto molto buono. Grazie per aver reso la nostra vacanza una super vacanza.

2025-07-21 via Nuitee
V
Vincent partner
10
Pros:

Well decorated, lots of painting and renovations going on to make it even better.
Cool hotel in a great spot, garden villa was amazing, very private and lots of space.
Very friendly staff.

2025-05-02 via Nuitee
N
Natalie
10
Great time!
Pros:

Had a great time here!! The staff are all very helpful and friendly!

2025-03-02 via Nuitee
A
Anna-Lena
10
Pros:

Trevlig och hjälpsam personal. Rent och bra rum för en billig peng. God mat i restaurangen.

2025-01-22 via Nuitee
T
thomas
10
Pros:

Exceptionnel, piscine sympathique, chambre très propre, personnel accueillant. Douche chaude.

2024-09-20 via Nuitee
L
Lucas partner
10
Pros:

Cet hébergement est magnifique, le personnel y est très à l’écoute et gentil. Très bon séjour 😊

2024-09-16 via Nuitee
M
Markku partner
8
Pros:

Erittäin ystävällinen. Saimme todella hyvää palvelua. Hinta oli edulline, joten sai pientä ajan patinaa ollakin : ) Ympäristössä tällä hetkellä rakennustyömaata, mutta kun se on valmis niin alue siistiintyy. Allas käytössä kokoajan se oli loisto juttu.

2024-03-04 via Nuitee
M
Mikael partner
10
Pros:

Behov av uppdatering av hela hotellet, trevlig personal.
Bra placering på stranden med solsängar, långgrunt och långt att gå vid ebb.

2023-11-23 via Nuitee
S
Saryn partner
10
Pros:

I liked this resort! Under ten minute walk to the harbour. Cute eclectic/funky decor. Cool outdoor bath/shower. Great pool/lounge area. Friendly staff. Our included breakfast portions were very small and took about an hour to arrive would be my only negative.

2023-02-18 via Nuitee
B
Brady
10
Magical.... truley magical.
Pros:

Staff lovely, food is good and they have excellent coffee. Live music on fri and Saturday was unreal. Rooms comfortable, water hot, what else cab you ask for???? It's just pure magic!

2022-08-10 via Nuitee
V
Verified traveler
6
Pros:

Pas d’eau chaude, pas de moustiquaire (alors que l’endroit est rempli de moustiques), pas trop de wifi dans la chambre, douche pas très propre et pas de savon pour les mains. Prestation décevante par rapport au prix.

L’hôtel est cependant idéalement situé.

2022-08-08 via Nuitee
V
Verified traveler
6
Nice place
Pros:

Nice and clean place, nice people. The beach was not so good. Difficult to walk and swim. But the pool was ok.

2020-03-16 via Nuitee
K
Keith
8
Meh - ok but not great value for money
Pros:

Like other reviews have said, this place is pretty dated and doesn't have that Bali-designed vibe that newer places on the island do. It was clean and the room was huge but I wouldn't bother staying here again. They charge 50k a day for bikes rather than 25k at other places, when really they should be free given the cost of the room. WiFi worked as well it does anywhere else on the island.

2020-02-26 via Nuitee
R
Robert
8
Pros:

It was very hot, ac wasn’t sufficient. Beautiful place . Somewhat old

2020-01-27 via Nuitee
V
Verified traveler friends
6
Pros:

It was really basic, not as unique looking as the pictures made it out to be. A/C didn't work great but it was better than nothing. Breakfast was really basic. Not great value for the price we paid, but it was a place to stay.

2019-11-04 via Nuitee
V
Verified traveler self
10
Pros:

The rooms are big, clean and quiet. The bar restaurant area is excellent and the staff are actually helpful.

2019-11-04 via Nuitee
R
Roman partner
8
Pros:

Das Standard Zimmer wird täglich gereinigt und nass gewischt. Es ist gut ausgestattet (Minibar, TV, AC). Das Personal ist sehr freundlich. Zu empfehlen ist die Schnörchel-Tour, die angeboten wird, an der man mit dem Boot zu verschiedenen Orten mit vielen Korallen, Fischen und ein paar Schildkröten gefahren wird.

2019-10-02 via Nuitee