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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Electric vehicle charging station
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Kid-friendly buffet
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Conrad Makkah, located steps from the Kaaba and the Holy Mosque, offers spacious and modern guest rooms with complimentary WiFi and stunning views of the Haram or Kaaba. Some rooms even include exclusive butler service and Executive Lounge access for a truly indulgent stay.
Culinary Delights
Indulge in Arabic specialties and international dishes at the on-site restaurants, including Al Mearaj with its extensive buffet selections and Prime steak restaurant overlooking the Haram. After a day of exploration, unwind at Al Helal café lounge or Al Kawthar Lounge with panoramic views of the Haram.
Convenient Amenities
Enjoy the convenience of car hire, a 24-hour front desk, and a gift shop at the property. With Masjid Al Haram just steps away and key exhibitions nearby, Conrad Makkah offers the perfect blend of luxury and accessibility for your stay.
Book your unforgettable stay at Conrad Makkah now!
Please note that guests under the age of 18 can only check in with a parent or official guardian.
Credit card requirements:
• The credit card used for prepayment to guarantee the bookings or on-site charges must be in the name of the guest and must be presented upon check-in for verification.
• If the guest staying is not the cardholder or the credit card cannot be produced, alternate payment arrangements must be provided. ( failure to comply with these requirements may result in the hotel rejecting the points).
Ramadan special:
In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.
Family policy:
• Children up to 18 years old stay free (with parents can stay in the same bedding setup) when sharing a room with a paying adult on a room-only rate..
• Children 5 years and under enjoy complimentary meals.
• From 6 - 11 years old there is a 50% discount on meals. From 12 years old children are considered as an adult for meal charges.
Parking fee apply (third-party).Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Simply one of the best hotels in Makkah Mukarramah! The location is excellent- just a short walk to King Fahd gate. Rooms are incredibly spacious and very suitable for families. The staff are fantastic, from the Manager Muhammad Ali, Tariq bhai at breakfast and room service staff. Overall we really enjoyed our stay and would highly recommend the hotel.
Service was excellent and everyone was very helpful and courteous. Mention must be made of Mohammed Adnan and Abdur Rahman who were very warm and welcoming during our breakfast time.
كل شئ جميل
لاشي
شفاط دورة المياه كان عطلان وبلغتهم من اول يوم وثاني يوم وماصلحوه
الموظفين بشوشين باستثناء الموظف اللي سجل دخولي
We stayed at Conrad Jabal Omar Makkah during Umrah and the experience exceeded expectations, largely thanks to Muhammad Ali, the Manager. He was genuinely kind and hands-on throughout, checking in personally and making sure our family had everything we needed. As a Hilton Honors Diamond member I was upgraded to two suites, which gave us the space and comfort that makes a difference on a trip like this.
The hotel itself is excellent — spotless rooms, a short walk to the Haram, and a front office team that is quick, polite and genuinely helpful. Housekeeping and in-room dining were both reliable.
Muhammad Ali and his team represent Conrad at its best, and we look forward to returning in shaa Allah.
⭐⭐⭐⭐⭐ Outstanding Service at Conrad Makkah
I would like to express my sincere thanks and appreciation to the entire team at Conrad Makkah for the outstanding service we received during our stay.
A special thank you to Muhammad Ali, Duty Manager, who was incredibly professional, helpful and attentive throughout our stay. His leadership and willingness to assist made such a difference, especially while accommodating our large family and group.
I would also like to give a special mention to Yousef and Amar, who truly went above and beyond. They went out of their way to make sure everything was arranged smoothly and that our family and group were comfortable and well looked after. Their kindness, patience and attention to detail did not go unnoticed.
It is staff like Muhammad Ali, Yousef and Amar who make a hotel experience truly special. They made us feel valued and welcomed, and we are extremely grateful for everything they did for us.
Thank you to the whole Conrad Makkah team for the exceptional hospitality. We will definitely be returning! ⭐⭐⭐⭐⭐
قرب الفندق من الحرم بيني وبينه بس الساحه وقريب لكل شي بنفس الفندق فيه اسواق وسوبر ومطاعم
المكان جيد ونظيف بس حسيت الكنب قديم شوي وحاطين عليه تلبيسه ماتليق بفندق بهذا المستوى يمكن بس الجناح اللي اخذته لكم عموما المكان نظيف ومريح ومطل عالحرم
فندقي المفضل في مكة
الفندق جميل وقريب من الحرم والغرف كبيره وبوفيه الافطار متنوع ولذيذ والجميع متعاون
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