Quality Inn Smoketown - Lancaster Area

Hotels
•
Quality Inn
7 (892 reviews)
170 Eastbrook Road , Smoketown , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
Smoke alarms
Physical distancing in dining areas
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
5.58
Multiple mentions of cobwebs, stains, and dirt in bathrooms indicate cleanliness issues.
Service
8.55
Staff was frequently described as pleasant, accommodating, and friendly.
Location
8.59
Location was mentioned positively in several reviews, highlighting its convenience.
Room Quality
6.04
Room size was appreciated but issues with beds and maintenance were noted.
Amenities
6.57
Basic amenities were available, but some guests felt additional options were needed.
Value for Money
7.53
Guests noted good value, but several complained about the overall quality against the price.
Food and Beverage
6.08
Breakfast offerings were criticized as limited and of poor quality.
Overall Experience
7.05
Overall experience was mixed, with both positive comments and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:35

Property Description

Charming Stay in Pennsylvania Dutch Country

Outdoor Pool for Relaxation: Enjoy a refreshing dip in the seasonal outdoor swimming pool at Millstream Country Inn.

Convenient Amenities: Each room is equipped with a cable TV, air conditioning, refrigerator, and a private bathroom with essentials provided.

Nearby Attractions: Explore dining options like Bird-In-Hand Bakery & Creamery and Bird-in-Hand Family Restaurant just a short drive away. Plus, the thrill of Dutch Wonderland amusement park is only 4 minutes away.

Experience comfort and convenience at Millstream Country Inn. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7
Based on 892 reviews
Cleanliness: 5.58
Service: 8.55
Location: 8.59
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.53
Food and Beverage: 6.08
Overall Experience: 7.05
ßailey • couple • us
10
2026-04-15 • via Nuitee
ßailey • couple • us
10
2026-04-15 • via Nuitee
R
Regina • family_with_children • us
4
Poor communication missing info in the listing
Pros:

Rooms were very clean. Very convenient location. Beautiful scenic land surrounding building.

Cons:

I responded to a message from the property manager when we were in route to the location. I notified them that we will be arriving late at night. When I checked the app again to see if there was a reply there wasn't one. I called the location but did get an answer. We arrived at the location only to see a note on the door that the main office closed at 10pm. Which was prior to the phone call. We had no way of checking in. The location listing in the app had absolutely no verbiage stating the main office hours. What if we had traveled by bus or had flown? And had taken an uber to the hotel? We would have been stranded. We ended up having to spend the night sleeping in the car. My daughter had orientation at her school early the next morning so we didn't get to check in until later the next day. At that time the woman at the counter had told me I should have called the emergency number and that they had hidden my room key cards out front for me. Even though it was a huge inconvenience for us I didn't feel like it was an emergency. I don't understand why they couldn't have given those directions in the app messages or called me.

2026-04-13 • via Nuitee
M
madison • couple • us
7
Probably would not book here again but if you’re on a money crunch this place isn’t the worst option.
Pros:

I liked the location and the people working there were very nice , the property is pretty.

Cons:

They need to do some deep cleaning and pay a bit more attention to day to day cleaning. The bottom of our trash can was disgusting and the bottom of the toilet.

2026-04-12 • via Nuitee
C
Camacho • extended_group • us
10
Pros:

Nice

Cons:

Todo bien bonito y limpio fueron atento un buen lugar cerca de mucha tienda y cosas

2026-03-23 • via Nuitee
E
Erma • couple • us
7
Need some improvement , food choice not much
Pros:

Clean

Cons:

Too much noise coming from the heater

2026-03-16 • via Nuitee
W
Wanda • solo_traveller • us
9
2026-03-16 • via Nuitee
A
Angela • couple • us
8
2026-03-11 • via Nuitee
A
Audra • family_with_children • us
8
2026-03-06 • via Nuitee
M
Mariette • solo_traveller • us
9
2026-03-04 • via Nuitee
J
Jermaine • couple • us
8
Pros:

It was quiet nice staff they serve breakfast and the area is nice. The building is well kept

Cons:

There was a cat pee smell all around the sink

2026-03-04 • via Nuitee
R
ROSEABEL • couple • us
10
Wonderful Weekend
Pros:

The location was ideal for the reason we were in Lancaster for.

Cons:

N/A

2026-03-02 • via Nuitee
R
Rodriguez • couple • us
7
2026-02-13 • via Nuitee
K
Kevin • solo_traveller • us
7
2026-02-12 • via Nuitee
D
Dwayne • solo_traveller • us
6
2026-02-08 • via Nuitee
M
Mike • couple • us
10
2026-01-27 • via Nuitee
R
Ricky • couple • us
9
Good value, great location, great views
Pros:

Satisfying breakfast

2026-01-20 • via Nuitee
G
GEORGE • couple • us
9
2026-01-19 • via Nuitee
T
Tim • solo_traveller • us
10
Happy
Pros:

The room and the property were all very clean, newly renovated and comfortable. I’m super happy I found this hotel!!!

Cons:

Honestly, nothing.

2026-01-19 • via Nuitee
W
William • couple • us
6
Pros:

Breakfast very poor not much to pick from location was good

Cons:

Breakfast could be better time of breakfast extended No shampoo or conditioner in the shower

2026-01-19 • via Nuitee