Eagle Hotel

Hotels
8.1 (576 reviews)
918 South Colony Way , Palmer , US
+1 907-333-9000
[email protected]

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Free
Children allowed

Facilities

Free Wi-Fi
Free Parking
Over sized guest rooms
Handicap Facilities
Luggage storage
Laundry room
Restaurant
Banquet facilities
Non-smoking facility
No pets allowed
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Poor service
Lack of staff presence

Categories

Cleanliness
7.68
Mostly clean, but some reviews mention maintenance issues and lack of staff.
Service
7.65
Lack of staff and assistance at check-in; however, some guests found it acceptable.
Location
9.19
Great location mentioned positively across multiple reviews.
Room Quality
8.14
Rooms described as comfortable, though there were concerns about some beds.
Amenities
8.17
Some amenities available, but there were complaints about the restaurant being closed.
Value for Money
7.13
Some guests felt the hotel was overpriced for the quality and services offered.
Food and Beverage
8.18
Onsite dining available; however, some complained about the diner being closed.
Overall Experience
8.65
Despite some issues, many guests indicated they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:09

Property Description

Eagle Hotel in Palmer, Alaska, offers downtown lodging and banquet facilities amid spectacular scenery with hiking, biking, skiing, gold panning, dog mushing, snowmobiling, fishing, hunting, and exploring historic farms & gardens. All rooms include a coffee maker, hair dryer, refrigerator and microwave. The hotel is a non-smoking facility and does not allow pets; check-in is 3pm and check-out is 11am.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 18 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Payment

    Payment: pay at the property, pay online later, pay online now.

Location

Guest Reviews

8.1
Based on 576 reviews
Cleanliness: 7.68
Service: 7.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 8.18
Overall Experience: 8.65
T
Támesis • couple • pa
9
Convenient, good location and great food!!! There’s no staff there, literally there’s no one at front desk just a phone.
Pros:

The food at the restaurant was great! Literally so good!!!

Cons:

There is no front desk. We called many times the day of our check, no response. It was very frustrating trying to contact the hotel the whole day when it was an urgent matter what we wanted to discuss

2026-11-01 • via Nuitee
V
Vernon • solo_traveller • us
2
👎
Pros:

Didnt know about the breakfast

Cons:

Didn't like doing everything over the phone when I got there. Expecting a view out the windows, not a brick wall !

2026-10-15 • via Nuitee
P
Peter • solo_traveller • ch
8
2026-10-08 • via Nuitee
J
Jonas • couple • se
10
Vi kommer gärna tillbaka till detta Hotell
Pros:

Vi fick samma rum som förra året och var lika nöjda nu, väldig trevlig personal vid incheckning, generös rum med balkong och underbar utsikt, det fanns gott om kaffe på rummet. Sängen var väldig bekväm.

2026-09-19 • via Nuitee
C
Chuck • extended_group • us
8
Weird set up,
Pros:

Location

Cons:

No staff on scene

2026-09-16 • via Nuitee
L
Laura • family_with_children • us
9
Wonderful except for the smell
Pros:

It was a nice hotel room in the center of town within walking distance of lovely little shops. We were only there for one night, but it more than met our needs. The check in host was very friendly and efficient.

Cons:

There were very strong air fresheners everywhere. In the hallways and in the rooms. The smell was overwhelming and made me sort of sick. We unplugged the one in our room and shut it in a drawer and opened the window, but the smell was still potent. That is the one reason I likely wouldn't stay there again.

2026-09-11 • via Nuitee
D
Diane • couple • us
8
Beautiful area. Got to see the Palmer area. Easy location and parking.
Pros:

Bed was comfortable and tool was large. It was a refreshed older hotel.

Cons:

Strange to not have a personal thé front desk. Not sure I would have felt comfortable if I was solo traveling.

2026-09-10 • via Nuitee
B
biswajitC • solo_traveller • us
8
Definitely money's worth - for stop over during journey
Pros:

Good clean place for a short stay
Location - close few facilities

Cons:

No front office -
Quirky check-in over telephone (had to provide credit card details over phone)

2026-09-07 • via Nuitee
D
Dekel • couple • il
8
Pros:

Hotel was in a good location, walking distance from restaurants and pubs
Very easy to find
Free car parking

Cons:

Facilities where a bit old
Need to call to check in, no counter service

2026-09-04 • via Nuitee
J
JEFF • couple • us
9
Pros:

Large comfortable remodeled room with a Mountain View. Palmer is a delightful little town.

2026-09-01 • via Nuitee
B
Brian • couple • us
3
Don't Pick Room 204 and stay elsewhere if you can
Pros:

The room was a decent size. The location was good. The towels were of good quality.

Cons:

There is no check-in attendant. You need to pick up an non-sanitized phone and speak to someone. I wonder how many other people have used this phone and spread germs onto the receiver? At least they could have wipes readily available to wipe the phone before each use. The AC was a floor unit that required you to open the window and vent the air to the outside. It was very loud. The heat did not work - blew cold air. The view was horrible. There's no mention that the view of a wall!!

2026-09-01 • via Nuitee
C
Carole • solo_traveller • us
8
Pros:

Very large room with larger refrigerator & freezer than most hotels. Had kitchen area but no dishes or cooking equipment. Large bathroom area.
Very clean. Staff cleaning rooms in AM were friendly and very helpful. Washer/dryer available.

Cons:

No one at front desk. Had to check in by phone and get a code to enter my room.
Am disabled so had to take several trips to my car when I left. Was locked out of the room at 11:00am as I was trying to get last load to my car. Had to find staff to get into my room.
Some people live there, so not everyone was a tourist.
No breakfast

2026-08-31 • via Nuitee
J
John • extended_group • us
8
2026-08-31 • via Nuitee
A
Aspenlaire • solo_traveller • us
7
OK room. Easy walking to numerous restaurants
Pros:

Easy to walk to restaurants, all within 3-4 block range. Ample parking in rear. Comfortable bed. Large room but a little stark. Relatively quiet.

Cons:

No one at reception desk for check-in or check-out; just pick up a phone and wait for someone to finally answer and give a code to unlock hotel room. Never saw anyone at Lobby desk, ever. Arrived about 4:30 pm, hotel restaurant closed. Lobby unlocked/open whenever passed through in evening and early morning. Not sure how secure the hotel is at night. Need reservations at nearby restaurants. At 5:30-6 pm, 3 saud they were low on food with 60+ minutes waiting time on Sunday afternoon. Finally found smaller café; it was filled about 20 minutes later. Definitely need reservations on Sundays.

2026-08-29 • via Nuitee
B
Barbara • couple • il
9
מלון המלון נעים מאוד במיקום מרכזי בפלמר, עם חדר גדול ונעים. מומלץ.
Pros:

החדר היה מרווח, נקי מאוד ונעים. היה בו הרבה אור. המיטה הייתה נוחה מאוד. היה בחדר כל מה שצריך. היה נוף נעים מהחלון ויציאה למרפסת גדולה.

Cons:

רק בגלל המזוודות- חבל שהמעלית לא מגיעה עד לקומה השלישית. חוץ מזה הכל היה מושלם.

2026-08-29 • via Nuitee
S
Scott • solo_traveller • us
8
2026-08-24 • via Nuitee
A
Anastasia • solo_traveller • cy
8
2026-08-24 • via Nuitee
R
Rosalba • couple • us
10
This is a perfect, roomy hotel in a great location!
Pros:

The room is very spacious and clean. The hotel staff is beyond helpful and friendly. They also have a filtered water station.

Cons:

No comment

2026-08-22 • via Nuitee
R
Rounak • extended_group • us
8
2026-08-18 • via Nuitee
S
Sumati • family_with_children • us
9
Good comfortable room that would become excellent with bathtub mat, Kleenex and extra lighting.
Pros:

Room was clean. Beds were comfortable.

Cons:

The bathtub/shower is slippery and the hotel should provide a bath tub mat to use it to prevent falls!
One of the hotels that we stayed in Seward provided the bath mat and with instructions to use it to prevent falls.

Box of Kleenex/Facial Tissue was missing in the room.

Room could use some more lighting.

2026-08-18 • via Nuitee