Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good food
Cons:
Noise issues
Small bathrooms
Inconvenient parking

Categories

Cleanliness
7.74
Several mentions of noise and issues with facilities affect the perception of cleanliness.
Service
9.21
Overall positive sentiment towards the staff, described as friendly and helpful.
Location
9.25
Multiple reviews highlight the excellent central location of the hotel.
Room Quality
7.2
Concerns about room size, noise, and lack of amenities noted.
Amenities
8.73
The restaurant receives praise, but issues with bathroom facilities noted.
Value for Money
8.69
Overall satisfaction with services relative to price, despite some minor issues.
Food and Beverage
9.24
Reviews highlighted the quality of food and restaurant service.
Overall Experience
8.71
Mixed feedback but overall pleasurable stay with significant positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:34

Property Description

Charming 19th-Century Mansion Accommodation:
Hotel Hidalgo offers rooms with balconies and free Wi-Fi in a historic mansion, providing a unique stay experience in Santiago de Querétaro.

Delightful Dining Experience:
Indulge in traditional Mexican cuisine at La Llave Restaurant and unwind with a refreshing drink in the bar or the picturesque courtyard, adding a flavorful touch to your stay.

Central Location with Nearby Attractions:
Conveniently situated in the heart of Santiago de Querétaro, a UNESCO World Heritage Site, Hotel Hidalgo is within walking distance to Plaza de Armas Square and a short drive to the iconic aqueduct, making it an ideal choice for exploring the city's rich history and landmarks.

Book your stay at Hotel Hidalgo now for a memorable and culturally immersive experience.

Important information:

Guests paying in local currency or by credit card may notice a difference in room rate due to currency exchange rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 110 per day.

Location

Guest Reviews

8.6
Based on 1113 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
N
Norma Alicia • family_with_children • mx
10
Pros:

Habitación acogedora con balcón, limpio, con restaurante. La excelente ubicación.

2026-03-10 • via Nuitee
G
gabriel • family_with_children • mx
9
Pros:

Ubicacion y precio

2026-03-09 • via Nuitee
N
Naoko • solo_traveller • jp
5
2026-03-09 • via Nuitee
C
Claudia Angelica • family_with_children • mx
10
Excelente lugar
Pros:

El personal muy amable y atento, la ubicación excelente, el lugar super limpio y la comida del restaurante deliciosa.

2026-03-04 • via Nuitee
G
Georgina M S • family_with_children • es
9
Buen hotel , me volvería a alojar
Pros:

La ubicación y la atención del personal

Cons:

Todo estubo bien

2026-03-03 • via Nuitee
R
Radamés • family_with_children • mx
10
Pros:

su ubicacion

Cons:

los colchones

2026-02-24 • via Nuitee
F
Faustino • solo_traveller • mx
9
muy bien
Pros:

No desayuné

Cons:

La televisión y el cable como que no se adecua con los controles

2026-02-24 • via Nuitee
G
Guillaume • solo_traveller • us
10
Pros:

Hôtel typique très proche du centre de la ville. Le service est très agréable et le restaurant était génial

Cons:

Rien

2026-02-13 • via Nuitee
V
Valerie • solo_traveller • us
10
Charming rooms and architecture that make you feel like you’re living in colonial Mexico.
Pros:

It was in a good location and the architecture was beautiful and very colonial mexico.

Cons:

The door and locks were not the most secure. A little bit extra lock security would have given me piece of mind.

2026-02-11 • via Nuitee
H
Huberth • family_with_children • mx
10
MUY ACOGEDOR Y COMODO
Pros:

TODO, EL CUARTO. EL BAÑO. LA LIMPIEZA, EL RESTAURANTE. LA UBICACION.

Cons:

QUE LAS PERSONAS DE 3ERA EDAD. TENGAN DIFICULTAD PARA SUBIR ESCALERAS. ME PREGU NTO SI VIENEN EN SILLA DE RUEDAS ¿COMO LE HARIAN?

2026-02-10 • via Nuitee
M
María Javiera • family_with_children • cl
8
Pros:

Muy bien ubicado, cómodas las camas

Cons:

Hay un restaurant muy bueno en el primer piso y por ello es ruidoso el lugar

2026-02-10 • via Nuitee
F
Fernan • family_with_children • es
10
Cons:

Nos alojamos en la habitación 43,trato de 13 sobre 10,gracias!!!!!!

2026-02-09 • via Nuitee
F
Fernan • family_with_children • es
10
Pros:

Me aloje en la habitación 43 ,amplia cama y espacio más que suficiente para hacer de nuestros días en Querétaro una estancia megaacojedora ,el trato recibido en recepción por Gustavo y sus compañeros inmejorable ,no que decir de las camareras y meseros/as que nos regalaron ese trato tan excelente,gracias!!!!! Volveremos seguro!!

2026-02-09 • via Nuitee
D
Diana • family_with_children • mx
10
Pros:

La cansona con historia! Muy bien preservada! Ubicación inmejorable! Los chicos de la recepción excelentes anfitriones!

Cons:

El estacionamiento un poco lejos pero volveré a hospedarme!!

2026-02-08 • via Nuitee
R
Roman • solo_traveller • at
8
Pros:

In the middle of the historic center. Just the room is a bit small. And there is no elevator. Everything else great.

2026-01-29 • via Nuitee
S
Sandra • family_with_children • cr
9
Excelente
Pros:

Ubicación y comodidad

Cons:

No aplica

2026-01-27 • via Nuitee
B
Bryan Andrew • family_with_children • it
10
Great stay in Queretaro
Pros:

Good location. Clean and comfortable rooms.

Cons:

Nothing

2026-01-25 • via Nuitee
S
Sanchez • solo_traveller • mx
9
2026-01-23 • via Nuitee
J
jessica • couple • us
9
2026-01-23 • via Nuitee
E
Enrique • extended_group • us
10
Great location
Pros:

Great

Cons:

Everything great

2026-01-22 • via Nuitee