Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good food
Cons:
Noise issues
Small bathrooms
Inconvenient parking

Categories

Cleanliness
7.74
Several mentions of noise and issues with facilities affect the perception of cleanliness.
Service
9.21
Overall positive sentiment towards the staff, described as friendly and helpful.
Location
9.25
Multiple reviews highlight the excellent central location of the hotel.
Room Quality
7.2
Concerns about room size, noise, and lack of amenities noted.
Amenities
8.73
The restaurant receives praise, but issues with bathroom facilities noted.
Value for Money
8.69
Overall satisfaction with services relative to price, despite some minor issues.
Food and Beverage
9.24
Reviews highlighted the quality of food and restaurant service.
Overall Experience
8.71
Mixed feedback but overall pleasurable stay with significant positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:34

Property Description

Charming 19th-Century Mansion Accommodation:
Hotel Hidalgo offers rooms with balconies and free Wi-Fi in a historic mansion, providing a unique stay experience in Santiago de Querétaro.

Delightful Dining Experience:
Indulge in traditional Mexican cuisine at La Llave Restaurant and unwind with a refreshing drink in the bar or the picturesque courtyard, adding a flavorful touch to your stay.

Central Location with Nearby Attractions:
Conveniently situated in the heart of Santiago de Querétaro, a UNESCO World Heritage Site, Hotel Hidalgo is within walking distance to Plaza de Armas Square and a short drive to the iconic aqueduct, making it an ideal choice for exploring the city's rich history and landmarks.

Book your stay at Hotel Hidalgo now for a memorable and culturally immersive experience.

Important information:

Guests paying in local currency or by credit card may notice a difference in room rate due to currency exchange rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 110 per day.

Location

Guest Reviews

8.6
Based on 1162 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
L
Luis couple mx
7
2026-05-02 via Nuitee
R
Rosalie solo_traveller us
10
Enjoyable. Quiet. 10-15 min walk to Centro. Friendly staff.
2026-05-02 via Nuitee
R
Rivadeneyra Diaz family_with_children mx
9
Excelente ubicacion para descansar
Pros:

Ubicacion, comodidad, restaurante, café de coresía

2026-04-29 via Nuitee
C
Christophe solo_traveller de
8
2026-04-28 via Nuitee
J
Jacob solo_traveller us
8
Pros:

Beautiful property

Cons:

It was very loud all day and well into the night. Street noise and courtyard restaurant noise converged in my room.

2026-04-28 via Nuitee
A
Andrea solo_traveller es
5
Pros:

La ubicacion

Cons:

En las fotos las habitaciones parecen renovadas, grandes y modernas
Y no era asi.

2026-04-27 via Nuitee
N
Norberto solo_traveller ar
9
Muy óptimo. Colonial y actual.
Pros:

La ubicación es excelente y mantenimiento del edicio es óptima

Cons:

Estuve en la habitación 40, un tanto alejada del corazón del hotel. La misma super amoblada, sin detalles negativos. Pero su ubicación esta cerca alguna máquina o motor que por momentos hace ruido constante. Lo demas excelente.

2026-04-26 via Nuitee
R
Ricardo solo_traveller sa
9
Bello hotel para conocer Querétaro y su vida nocturna.
Pros:

La cama estaba muy bien

Cons:

La habitación daba hacia la calle y la puerta hacia este balcón no era insonorizada, por lo que se escuchaba mucho ruido del exterior por la noche.

2026-04-19 via Nuitee
G
Garza solo_traveller mx
9
Pros:

El concepto de hotel antiguo

Cons:

Que no tiene estacionamiento propio

2026-04-17 via Nuitee
A
Ana couple mx
9
Pros:

excelente ubicación

2026-04-14 via Nuitee
C
Cyntia Gabriela solo_traveller mx
9
Pros:

Esta muy céntrico

Cons:

El problema del estacionamiento. Tiene un cargo por dia y es un rollo porque primero hay que ir al hotel a que te den el token (que también tiene una tarifa) y con eso luego ir al estacionamiento. Es el problema del centro de queretaro, las calles cerradas y que no hay estacionamientos en todos los hoteles.

2026-04-13 via Nuitee
G
Gutierrez Rubio solo_traveller mx
10
Estancia perfecta
Pros:

Ubicación excelente! Muy limpio, cómodo, el personal muy amable. Sin duda regresaremos!

Cons:

Todo estuvo muy bien!

2026-04-11 via Nuitee
M
Marcela family_with_children mx
7
2026-04-09 via Nuitee
R
Rubén family_with_children mx
8
Pros:

La ubicación y el estilo de casa antogua

Cons:

La habitación es muy chica y no hay espacio para colocar los artículos personales y esta caliente

2026-04-09 via Nuitee
family_with_children mx
1
2026-04-09 via Nuitee
G
Gloria family_with_children mx
9
Pros:

Es limpio , cómodo, cero ruidoso

Cons:

Nada

2026-04-08 via Nuitee
R
Rogelio solo_traveller mx
6
Aceptable
Pros:

Buena ubicación, el servicio de restaurante regular, la habitación limpia, muy pequeña y sin luz natural

Cons:

El servicio del restaurante regular, en calidad y precio, la habitación muy pequeña y sin luz natural

2026-04-08 via Nuitee
C
Cristiano family_with_children us
7
Pros:

Es un lugar lindo y limpio. La habitación un poco estrechas

Cons:

Para pasar a las habitaciones, se debe pasar por la mitad del restaurante y por la mitad de las mesas y desde muy temprano tipo 6 am se escucha el ruido del restaurante.

2026-04-07 via Nuitee
M
Michelle couple ca
8
My husband and I were in Morelia for the first time and thought this city was magnificent. We loved staying in this unit
Pros:

It was very close to Centro Historico. Lots of restaurants to choose from any inconvenience store away on the corner. It was perfect for what we needed during this day.

Cons:

I really don’t have any complaints about the property. It really was all we needed. I will say that I thought the baseboards could use some cleaning. They’re very dusty. But that’s it.

2026-04-05 via Nuitee
V
Valeria solo_traveller mx
10
2026-04-04 via Nuitee