HYPERION Hotel Hamburg City, Trademark Collection by Wyndham

Hotels
•
H-Hotels.com
8.6 (13220 reviews)
Amsinckstrasse 39 , Hamburg , de
+49 40 4142000

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast options
Cons:
Some cleanliness issues
High breakfast cost

Categories

Cleanliness
8.3
Some reviews noted cleanliness, but issues were reported with restaurant cleanliness.
Service
8.8
Multiple reviews praised the attentive service, especially at breakfast.
Location
8.9
Centrally located with easy access to public transport and attractions.
Room Quality
8.7
Rooms are clean and well-equipped with amenities, including complimentary minibars.
Amenities
8.5
Nice amenities like saunas and a good breakfast, though gym facilities are limited.
Value for Money
8.4
Prices considered high, especially for breakfast, but services mostly justify the cost.
Food and Beverage
8.6
Breakfast received high praise for selection and quality.
Overall Experience
8.6
Overall a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:31

Property Description

Stunning Views and Relaxing Amenities

Located just 800 meters from Speicherstadt, Hyperion Hotel Hamburg offers a luxurious stay with breathtaking views from BAR 11 on the eleventh floor. Indulge in culinary delights at Gaumenfreund restaurant and unwind in rooms equipped with modern amenities.

Modern Comforts and Convenience

Each room features a flat-screen TV and a private bathroom with a bath or shower. Stay connected with free WiFi throughout the property and take advantage of paid parking. The 24-hour front desk ensures all your needs are met promptly.

Ultimate Relaxation at Your Fingertips

Relax and rejuvenate in the spa area complete with a Kneipp footbath, sauna, and whirlpool tub. Don't miss exploring nearby attractions like Mönckebergstraße and HafenCity Hamburg, just a short distance away. Book your stay at Hyperion Hotel Hamburg for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    Children from 13 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 13220 reviews
Cleanliness: 8.3
Service: 8.8
Location: 8.9
Room Quality: 8.7
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.6
Overall Experience: 8.6
S
svalgaard • Family • Struer, West Jutland, Jutland
6
Clean and comfortable hotel, but disappointing breakfast pricing
Pros:

The hotel has very friendly and helpful staff, and our rooms were comfortable, well maintained and very clean. We were very satisfied with both the rooms and the staff.

Unfortunately, there were two issues that significantly affected our overall experience.

The hotel is quite large and has three elevators, but only two are available for guests. At busy times, this was clearly not enough. The elevators were often full, and when travelling with luggage, we sometimes had to wait 15–20 minutes before an elevator arrived with enough space for both us and our luggage.

What disappointed me most, however, was the breakfast pricing and the way the hotel handled the issue afterwards.

We had already booked our two rooms through Booking.com. I later discovered that breakfast could have been included with exactly the same rooms for an additional DKK 240 (approximately €32) per room for two people, which is around €16 per person.

When we arrived at the hotel, we decided to add breakfast and were charged €29 per person. I had no idea that adding the exact same breakfast at the hotel upon arrival would cost more than 80% extra compared with adding it to our Booking.com reservation.

Had I been aware of such a significant price difference, I would obviously have booked breakfast together with the rooms.

I contacted the hotel as soon as I discovered the difference and explained the situation. They confirmed that the lower price was a promotional rate available when breakfast was booked together with the room through Booking.com, while €29 was their standard price at the hotel.

I understand that promotional rates exist. However, I am very disappointed that despite the fact that our rooms had already been booked through Booking.com, the hotel was not willing to make any adjustment or offer any compensation at all.

It is exactly the same breakfast, in the same hotel, for guests staying in rooms already booked through Booking.com. For four people, the difference amounts to €52 per day simply because we added breakfast upon arrival instead of adding it to the reservation beforehand.

I think guests should be made much more aware of this very substantial price difference when adding breakfast at the hotel.

My advice to other guests is therefore very clear: If you want breakfast, make sure you add it when booking your room through Booking.com. Adding it at the hotel can cost more than 80% extra.

Despite this disappointment and the elevator situation, I would still like to emphasise that the staff were friendly and that our rooms were very clean and comfortable.

2026-07-25 • via Tripadvisor
D
Dennis • solo_traveller • de
9
Pros:

Die Größe vom Zimmer und desen Sauberkeit. Das Frühstück war auch richtig lecker und jeder findet das, was er mag

2026-07-25 • via Nuitee
O
Ole • extended_group • dk
6
Clean and comfortable hotel, but disappointing breakfast pricing
Pros:

The staff were very friendly and helpful, and our rooms were comfortable, well maintained and very clean. Overall, we were very satisfied with both the rooms and the service from the staff.

Cons:

The hotel is quite large and has three elevators, but only two are available for guests. At busy times, this was simply not enough. The elevators were often full, and when travelling with luggage, we sometimes had to wait 15–20 minutes before an elevator arrived with enough space for both us and our luggage.

My biggest disappointment, however, was the breakfast pricing. We had already booked two rooms through Booking.com, and I later discovered that breakfast could have been included for an additional DKK 240 (approximately €32) per room for two people, which is around €16 per person.

When we arrived, we decided to add breakfast at the hotel and were charged €29 per person for exactly the same breakfast. I was not informed, and had no idea, that adding breakfast upon arrival would cost more than 80% extra compared with adding it to our Booking.com reservation. Had I known this, I would obviously have added breakfast when booking the rooms.

I contacted the hotel as soon as I discovered the difference. They explained that the lower price was a promotional Booking.com package rate, while €29 was their standard price. I understand that promotional rates exist, but I am very disappointed that, despite our rooms already being booked through Booking.com, the hotel was unwilling to make any price adjustment or offer any compensation.

For four people, this meant paying €52 more per day for exactly the same breakfast simply because we added it upon arrival.

My advice to other guests is clear: If you want breakfast, add it when booking your room through Booking.com. Otherwise, you may end up paying more than 80% extra.

2026-07-25 • via Nuitee
M
Mathilde • solo_traveller • fr
7
Pros:

La chambre était très confortable et bien agencée. Excellent petit déjeuner.

Cons:

Accueil très froid. Le quartier n'est pas très sympathique.

2026-07-25 • via Nuitee
C
Célèste • couple • nl
8
Good location,
Pros:

Good location!

Cons:

Nothing

2026-07-25 • via Nuitee
I
Irene • couple • dk
7
2026-07-25 • via Nuitee
Z
Zigeunerle • solo_traveller • de
10
Beim nächsten Hamburg-Besuch kommen wir wieder
Pros:

Unser Aufenthalt war perfekt!

2026-07-25 • via Nuitee
S
Susanne • solo_traveller • ch
9
Pros:

Bushaltestelle direkt vor dem Hotel für die Fahrt zum Bahnhof. Schöne Bar im 11. Stock

2026-07-25 • via Nuitee
N
Nina • couple • se
8
2026-07-25 • via Nuitee
S
Stergiou • couple • gr
9
Location is great, rooms and overall quality is superb, staff super friendly and chill, if you’re looking to book for yo
Pros:

Very clean, very comfortable and cozy rooms, breakfast was great

2026-07-25 • via Nuitee
M
Markus • family_with_children • de
9
Super sauberes Hotel und nettes Personal 👍
Pros:

Nettes Personal, Minibar inklusive, super leckeres Frühstück, sehr bequeme Betten. Zimmer waren sauber und sehr modern.

Cons:

Man kann leider kein Fenster öffnen zum Lüften. Nur über Klimaanlage zu regeln.

2026-07-25 • via Nuitee
S
Shankar • family_with_children • dk
4
2026-07-24 • via Nuitee
K
Kristian • couple • de
10
2026-07-24 • via Nuitee
S
Sandra • solo_traveller • de
8
2026-07-24 • via Nuitee
L
Luca • solo_traveller • it
8
2026-07-24 • via Nuitee
A
Anine • couple • dk
10
Pros:

God service i forhold til personale
Virkelig god morgenmad
Ren værelse med daglig rengøring

2026-07-24 • via Nuitee
R
Roger • couple • ch
5
Das Hotel überzeugt mit seiner sehr guten Lage und täglich aufgefüllten Minibar. Verbesserungspotenzial sehen wir beim S
Pros:

Positiv
* Sehr gute Lage des Hotels.
* Das Zimmer war schön. Der Mehrwert des Upgrades vom Doppelzimmer auf ein Businesszimmer war für uns jedoch kaum erkennbar.
* Die Minibar ist im Zimmerpreis inbegriffen und wird täglich kostenlos aufgefüllt – ein toller Service, der nicht selbstverständlich ist.
* Das Frühstücksbuffet ist gross und bietet eine reichhaltige Auswahl.

Cons:

* Bei den frisch zubereiteten Spiegeleiern und Omeletts wird offenbar noch unerfahrenes Personal eingesetzt, was zu längeren Wartezeiten führt.
* Auf den Zweiertischen wird ein Essset mittig aufgelegt. Dadurch stehen die Teller nicht stabil und wackeln beim Schneiden. Ohne das Essset wäre der Tisch praktischer nutzbar.
* Der Empfang an der Rezeption war enttäuschend. Während das Paar vor uns sehr ausführlich und freundlich betreut wurde, fühlten wir uns eher abgefertigt. Auf Informationen zum Hotel wurde mit dem Hinweis verzichtet, wir hätten ja beim vorherigen Gespräch mitgehört.
* Unsere Bitte um eine zweite Zimmerkarte wurde mit der Begründung abgelehnt, das Hotel befinde sich in der Insolvenz und es seien nicht genügend Karten vorhanden. Die im Zimmer vorhandene zweite Karte war lediglich für die Stromversorgung und konnte die Zimmertür nicht öffnen.
* Im Parkhaus mussten wir bei der Anreise mehrere Runden fahren, bis wir einen freien Parkplatz gefunden hatten.

2026-07-23 • via Nuitee
G
Graham • solo_traveller • es
8
2026-07-23 • via Nuitee
T
Thomas • couple • de
9
2026-07-23 • via Nuitee
M
Marina • solo_traveller • de
8
2026-07-23 • via Nuitee