Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Cross-country skiing nearby
Hiking/biking trails nearby
Safe-deposit box at front desk
Multilingual staff
Ski-in/ski-out access
Snowmobiling nearby
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Excellent location near gondola
Cons:
Musty smell
Dated kitchen appliances and furniture

Categories

Cleanliness
8.2
The suite was well maintained and clean, but noted a musty smell.
Service
9.2
Standard service quality for a hotel of this rating.
Location
9.7
Excellent location just in front of Whistler Gondola, very convenient.
Room Quality
8.2
The apartment was clean and perfect but had dated furniture and appliances.
Amenities
8.7
The amenities were present but showed some wear, like old blinds.
Value for Money
8.7
Good value for a convenient location and accommodations.
Food and Beverage
8.7
Standard quality for food and beverage options.
Overall Experience
9
Generally good experience, despite some minor issues with the suite.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:54

Property Description

Experience the perfect mountain getaway at Carleton Lodge, where adventure and comfort meet!

Ski-In/Ski-Out Access
Step outside and hit the slopes with our convenient ski-in/ski-out access, making it effortless to enjoy the stunning trails right from your doorstep.

Fully Equipped Kitchens
Unwind in one of our uniquely decorated guestrooms, featuring full-sized kitchens—and enjoy the freedom to prepare your own meals or snacks after thrilling days on the mountain.

Exceptional Amenities
Stay connected with complimentary Wi-Fi while our friendly multilingual staff is available at the 24-hour front desk for all your needs. Plus, indulge in a satisfying meal at our on-site restaurant or relax with a drink at the bar/lounge.

Embrace adventure and comfort with your stay at Carleton Lodge—book your room today!

Important information:

  • Up to 5 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 56 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
A
Annette • partner
6
Pros:

Clean but musty … 1 set of blinds was broken…
Beautiful view … located in whistler village so very convenient to everything…

2025-10-05 • via Nuitee
R
Rneil Xavier • family_with_children
10
Pros:

Excellent location just right in front of Whistler Gondola!

2025-09-26 • via Nuitee
S
Shoreh • family
10
Pros:

Excellent, clean and perfect 2 bedrooms apartment with everything you need - in centre of Whistler village - convenient and comfortable.

2025-09-12 • via Nuitee
F
Ferdinand
6
Pros:

Although the suite was well maintained and clean,
There were some issues we encountered that made us disappointed.
1. The master bedroom washroom shower has some design flaws which resulted in water seeping out through the shower doors causing pool of water on the outside floor.
2. The main door entrance to the suite was jammed and always hard to push open. This resulted in the code timing out as the door was difficult to open. Both from outside as well as from inside.
3. The kitchen appliances ( Stove ) was very dated and not working properly. Takes a long time to heat.
4. The blinds were also very dated and not in good condition.
5. Most of the furniture, toilets bowls and bath tub were very old and dated,

2025-07-24 • via Nuitee
J
joanna • family
10
Pros:

This was the second time we stayed here. Amazing location! Super friendly staff!

2025-07-09 • via Nuitee
C
Cheryl
10
Pros:

Friendly Staff!!! Spacious Apartment/Hotel facing Blackcomb Mountain!!

2025-06-22 • via Nuitee
B
Brian • family
10
Pros:

Fantastic location for ski in / out

2025-03-09 • via Nuitee
D
David
8
Lack of Restaurants
Pros:

This was our first stay in the Creekside village. It's quiet and the mountain access was good. The problem is that there's only one bar/restaurant.

2025-02-07 • via Nuitee
L
Linda • family_with_children
10
Pros:

Everything was within walking distance. The staff were all so nice and accommodating. Texting to get answers was a nice feature and the valet was super prompt. Tom was top notch service. We would recommend to anyone who wants to really enjoy Whistler and all of its wonders.

2025-01-02 • via Nuitee
S
Shea • family
10
Pros:

Couldn’t have chosen a better property. Great proximity to slopes, excellent ski storage, & staff at Sundial (affiliated hotel) is extremely helpful (especially Harry!) Will certainly stay here again!

2024-12-26 • via Nuitee
V
Verified traveler
10
Location
Pros:

Best location. Staff was friendly and easy check in

2024-09-18 • via Nuitee
J
John • friends
10
Pros:

Great for a group getaway

2024-09-07 • via Nuitee
H
Hassan • family_with_children
4
Pros:

The property felt quite outdated, especially considering the price I paid. All the amenities were old and in need of an upgrade. Last year, I stayed at a different property and had a fantastic experience, but this time was disappointing. The air conditioning in the unit was far too small to effectively cool the entire space. It seemed more like a token feature rather than a functional one, as none of the rooms were adequately cooled. We ended up having to keep the doors open just to get some relief.

The television was another letdown—tiny and reminiscent of the Stone Age. I decided to try out a new place this year, but I regret that decision. I wish I had booked the same spot as last year. Expedia really needs to reassess the properties they list.

On a positive note, the check-in and check-out process was smooth, and the service staff were great. I have to give a special shoutout to Luis from valet. He was always in a good mood, making the experience a bit better, and took excellent care of my vehicle.

2024-09-04 • via Nuitee
S
Sofia • family
10
Pros:

This hotel was in the heart of the Whistler Village. It did not seem to have a pool or a hot tub, which would have been nice, but otherwise it was great and the price for what we got was amazing this time of the year.

2024-08-21 • via Nuitee
D
Denise • family
10
Pros:

It was great

2024-08-17 • via Nuitee
Y
Yagmur • family
10
Pros:

Price was great for the quality

2024-08-17 • via Nuitee
E
Eui
8
체크인시 옆건물에서 해야함요
Pros:

체크인이 다른호텔 프론트에서 해야해요

2024-07-28 • via Nuitee
B
Barbara
10
Pros:

We stayed in room 307 it was beautiful.so beautiful I would live in there!! The decor was stunning space was large it was amazing!!! My only complaint was the master bath was warm as the a/c was only in living room and didn’t reach the bedroom but they did bring us a fan and a cooling blanket ..

2024-07-15 • via Nuitee
J
joanna • family
10
Pros:

Perfect location, easy check in, ideal parking, excellent front desk staff

2024-06-28 • via Nuitee
G
garth • family
10
Pros:

Everything was great. The lodge is in the ski village right at the bottom of the Blackcomb and Whistler gondolas. The hotel next door runs the lodge, and the staff was very polite and responsive. Sahar checked us in, then Ceris and Roxy checked up on us. All three did a great job.

2024-05-26 • via Nuitee