Hotel Pearl Palace

Hotels
6.4 (206 reviews)
Behind Shenoys,YMCA Junction,Chitoor Road , Cochin , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good location
Cons:
Cleanliness issues
Poor breakfast quality
Maintenance needed on amenities

Categories

Cleanliness
5.23
Several reviews mention cleanliness issues such as unclean bedsheets and the need for deeper cleaning in bathrooms.
Service
8.2
Frequent praise for friendly and helpful staff across multiple reviews.
Location
8.24
Comments highlight the convenient location in the heart of the city and its comfortable atmosphere.
Room Quality
6.19
Mixed feedback; some complaints about room maintenance, but generally good comfort.
Amenities
5.72
General expectations not fully met, such as lack of tissue paper and issues with the TV.
Value for Money
6.68
Positive sentiment regarding the value for money and overall experience in multiple reviews.
Food and Beverage
5.73
Breakfast received mixed reviews, described as not great by some guests but delicious by others.
Overall Experience
5.2
Overall feelings are good due to staff and location, but issues with cleanliness and amenities affect the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:19

Property Description

Conveniently located at less than 1 km away from M G Road

Modern Amenities and Services
Featuring air-conditioned rooms with attached bathrooms, Pearl Palace offers a comfortable stay. Guests can enjoy a range of facilities including a 24-hour front desk, business center, parking, and luggage storage. Currency exchange, laundry services, and a tour desk are also available for added convenience.

Comfortable Accommodation
The rooms at Pearl Palace are well-equipped with a seating area, work desk, and flat-screen TV with satellite channels. The attached bathrooms come with complimentary toiletries and hot/cold shower facilities, ensuring a relaxing stay for guests.

Delicious Dining Options
Indulge in a variety of Indian and International cuisines at the in-house restaurant, Pearl, or opt for room service for a more private dining experience.

Book your stay at Pearl Palace for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 206 reviews
Cleanliness: 5.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 5.72
Value for Money: 6.68
Food and Beverage: 5.73
Overall Experience: 5.2
S
SEBIN solo_traveller in
1
2026-03-09 via Nuitee
A
Abhin couple in
10
2025-10-04 via Nuitee
A
Abhin couple in
10
Super
Pros:

hospitality pf staff

Cons:

Nothing

2025-10-04 via Nuitee
L
leo kalapurackal couple at
8
Pros:

Nice clean rooms, friendly and helpful staff.

Cons:

Breakfast isn't great, bathrooms could be maintained a lot cleaner (could use a deep clean especially sink area), room had a lot of mosquitos though we never opened the window.
They don't provide the shuttle transfer for free even though booking.com page states that it is included in the price.

2025-10-04 via Nuitee
A
Angelo couple in
10
2025-10-04 via Nuitee
M
Mohammed family_with_children in
10
2025-09-17 via Nuitee
couple in
3
Pros:

Tv was not working
In Wash room there was no tissue paper
Bedsheet was not clean as expected

Cons:

Employee behaviour

2025-09-15 via Nuitee
P
Prashanthi family_with_children lk
9
2025-08-12 via Nuitee
extended_group in
9
Pros:

Nice everything

Cons:

Bed i would say

2025-08-06 via Nuitee
S
suni family_with_children in
10
Best best hospitality
Pros:

I was very happy to stay with hotel pearl palace team,the room was very neat and clean, the front office staff was very nice,value for money This hotel felt like home! It was so welcoming and every single member of the staff greeted us and were always smiling

2025-07-13 via Nuitee
J
Jose family_with_children in
10
Pros:

I had a wonderful stay! The staff was incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect close to everything. The breakfast buffet was a great start to each day. Highly recommend this hotel to anyone visiting the area

2025-07-13 via Nuitee
P
Popz couple in
10
Pros:

Located in heart of the city , but the atmosphere is too calm and comfortable, the staff were too friendly and attentive, room was spacious and clean , and also brekfast they provided so delicious, highly recommended for family

2025-07-13 via Nuitee
P
Pratima family with young children in
10
Exceptional
Pros:

Service

Cons:

All good

2025-06-03 via Nuitee
K
Kumar family with young children in
10
Exceptional
2025-05-28 via Nuitee
I
Imran family with young children in
5
Passable
2025-05-18 via Nuitee
S
Santhosh group in
7
Good
2025-05-07 via Nuitee
P
Praveen young couple in
8
Very good
2025-04-22 via Nuitee
R
Rangaraj family with young children in
7
Good
2025-04-19 via Nuitee
A
Arul family with young children in
9
Superb
Pros:

Excellent & good

2025-04-07 via Nuitee
A
Adit family with young children in
9
Superb
2025-04-02 via Nuitee