Hotel Portao Diaz

Hotels
7.6 (334 reviews)
Alhof Drive , Mossel Bay , za
+27 44 693 0050

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Nice views and clean beds
Cons:
Filthy condition
Misleading pictures and location

Categories

Cleanliness
6.35
Reports of filthy conditions and problems like cockroaches indicate poor cleanliness.
Service
9.99
Friendly staff mentioned, but overall service to address issues was lacking.
Location
5.36
Many reviews highlighted safety concerns and poor neighborhood.
Room Quality
7.31
Described as basic and not matching photos, with several maintenance issues.
Amenities
8.34
Some amenities present but several guests noted missing items like fridges and air conditioning.
Value for Money
6.8
Guests felt it was misrepresented and not worth the price paid.
Food and Beverage
9.35
No specific food or beverage comments, assumed standard for the hotel type.
Overall Experience
7.32
Many guests reported leaving early due to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:03

Property Description

Authentic African-Urban Experience:
Hotel Portao Diaz in D' Almeida, Mosselbay offers a unique blend of African authenticity and urban comfort, providing panoramic views of the bay and Outeniqua Mountains. Immerse yourself in a genuine cultural experience while enjoying the luxuries of a modern hotel.

Delightful Dining and Relaxation Options:
Indulge in South African cuisine at the hotel's restaurant, offering a variety of dishes on the a-la-carte menu. Start your day with a traditional South African buffet breakfast cooked on an open fire. Unwind in the cosy lounge bar with a big-screen TV or take a dip in the heated outdoor pool.

Convenient Amenities and Nearby Attractions:
Each room at Hotel Portao Diaz features en-suite bathrooms, tea/coffee facilities, and some with self-catering options. Enjoy free WiFi, secure parking, and activities like billiards. Explore the nearby beach, town center, museums, and more, all just a short drive away.

Experience the best of Mosselbay at Hotel Portao Diaz - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GRJ

Location

Guest Reviews

7.6
Based on 334 reviews
Cleanliness: 6.35
Service: 9.99
Location: 5.36
Room Quality: 7.31
Amenities: 8.34
Value for Money: 6.8
Food and Beverage: 9.35
Overall Experience: 7.32
S
Skom • solo_traveller • za
7
Pros:

The location

Cons:

In the rooms there was no fridge and no microwave.

In order to watch the tv we had to call someone to come and switch it on for us because there was no remote.

2026-08-05 • via Nuitee
I
ivan • solo_traveller • za
6
2026-08-03 • via Nuitee
F
Frank • couple • za
7
Quite nice and staff were extremely pleasant
2026-07-14 • via Nuitee
S
Smit • solo_traveller • za
4
Pros:

The place is very clean.

Cons:

Where the location of the place is.

2026-07-14 • via Nuitee
H
Hilton • solo_traveller • za
8
Pros:

Staff friendly and helpful. Feel safe.

Cons:

Small.bathroom

2026-07-08 • via Nuitee
H
Hylton • solo_traveller • za
7
Pros:

The room and bathroom

Cons:

Everything was fine

2026-05-24 • via Nuitee
K
Koegelenberg • solo_traveller • za
10
Pros:

Friendly welcome from the reception. Very helpful

Cons:

Everything was great. We had a lovely stay.

2026-05-20 • via Nuitee
S
Sinazo • couple • za
10
I had a great time there, I enjoyed my self
Pros:

The place is very clean & it is comfortable

Cons:

There was no breakfast

2026-05-19 • via Nuitee
R
Robin • solo_traveller • za
8
2026-05-14 • via Nuitee
B
Brian • solo_traveller • za
8
Pros:

The staff was really helpful and welcoming, the view was perfect and the distance around the city was convenient. They do their best to keep the place clean!

Cons:

The beds were the only letdown for us, beds were so uncomfortable that they could use an upgrade.

2026-05-04 • via Nuitee
R
Ryklief • solo_traveller • za
9
Pros:

Places clean only spent 1 night, it was comfortable enough.

Cons:

Would have liked a fridge and microwave.

2026-05-03 • via Nuitee
S
Sam • couple • za
5
Pros:

Secure parking, quick check in, loved the shower

Cons:

The location, the bed was extremely hard. Struggled with tv.

2026-05-02 • via Nuitee
L
Lizette • couple • za
8
Pros:

Personal and staff were very friendly and helpful. Making our stay there very pleasant.

Cons:

That there were NO FRIDGE AND MICROWAVE

2026-04-10 • via Nuitee
S
sjacob252071 • NONE
2
hotel portao diaz
Pros:

except for 2 people on the morning of checkout, the staff on duty for the 2 days were unfriendly. they say they clean the rooms but only the beds were made and the rubbish thrown out, no sweeping, nothing. the passages

2026-04-07 • via Tripadvisor
B
Baron • extended_group • za
5
Pros:

The staff were friendly and helpful.

Cons:

We could hear people arguing on the street at 4am. The beds might need fumigation as both my daughter and I were bitten by fleas.

2026-04-07 • via Nuitee
K
Kruger • extended_group • za
10
Buget friendly / good for them
Pros:

Very friendly , and help full .and free room servers , and even for long stay you get everyday fresh things and clean beding... And also in the building is plenty entertainment ...also buget friendy..

Cons:

The only thing we didnt like mayby is for the room didnt have a toaster . That all nothing big.

2026-04-03 • via Nuitee
S
SHERIDENE FREDILENE • family_with_children • za
1
It was very unpleasant. I would not refer this to anyone and I suggest you remove it
Pros:

There was nothing to like.

Cons:

The overall service..people not friendly. The room had a smell. The passages dirty. The basin plug faulty...water could not drain. Brown and red water coming from shower. The cutlery in room looks like children played with it. You habe 2 ask for more cutlery and coffee and tea and extras like a iron. They make the beds but dont sweep and clean the rooms.

2026-04-01 • via Nuitee
H
Heather • couple • za
1
Cons:

Very misleading advertising of the hotel. It is in a very bad area. Pub and gambling facility attached to the hotel. I did not feel safe enough to stay there,so cancelled the booking

2026-03-30 • via Nuitee
A
Andries • couple • za
3
2026-03-27 • via Nuitee
M
Marcelindrio • couple • za
9
2026-03-20 • via Nuitee