Bugabutik Hotel Resort

Hotels
•
Independent
8.2 (11 reviews)
Playa Cocles, Cahuita, Limon , Cahuita , CR
506-2750 2012

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Pets allowed

Facilities

Free breakfast
Full-service spa
Free WiFi
Terrace
Garden
Concierge service
Wheelchair accessible
Snorkeling nearby
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent breakfast / breakfast buffet
Great location and views
Pleasant pool and solarium/vegetation
Pet friendly / welcomed dogs
Quiet, relaxing natural environment
Daily housekeeping (when adequate)
Helpful reception (e.g., provided dishes & assistance)
Cons:
Cleanliness issues: dirty rooms, bugs, old towels/sheets
No TV in rooms (repeated complaint)
Mattress issues: lumpy, springs poking
Pool often cold; limited pool hours/access
Some facilities outdated; need renovation
No EV charger and narrow parking
Outlets not modern
Occasional reception absence or slower service moments

Categories

Cleanliness
6.5
Multiple guests reported poor cleanliness: rooms described as dirty with bugs, worn/old towels and sheets that didn't feel clean.
Service
9
Consistently praised staff: described as attentive, helpful, accommodating (e.g., assisted with dishes, pet-friendly reception, prompt responses).
Location
9
Frequent positive mentions of location, views and tranquillity; guests repeatedly cite a very good/quiet location and great vistas from pool and rooms.
Room Quality
7.5
Mixed feedback: appreciated cabin concept and natural setting but recurring issues — no TV/small fridge, dim rooms, lumpy/mattress problems and cabins closely spaced at times.
Amenities
7.7
Pool and solarium praised but pool was often cold; complaints about missing in-room TV/fridge, outdated outlets, narrow parking and lack of EV charger; some facilities need renovation.
Value for Money
8.1
Mixed: many guests enjoyed the experience and breakfast, but at least one guest felt the hotel is overvalued for its current condition.
Food and Beverage
8.8
Breakfast repeatedly praised (buffet, fruits, good selection); a few guests found breakfast mediocre but overall positive sentiment.
Overall Experience
9
Overall very positive impressions: many 'recommended' and 'excellent' comments, relaxed/natural environment and friendly staff, tempered by some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-08 22:40

Property Description

Luxurious Spa Services
Indulge in relaxing massages and treatments at our on-site spa to pamper yourself during your stay.

Refreshing Outdoor and Indoor Pools
Take a dip in our outdoor and indoor pools to unwind and enjoy the tropical surroundings.

Delicious Dining and Drinks
Satisfy your appetite at the snack bar/deli and quench your thirst at the bar/lounge while enjoying the serene atmosphere.

Pamper yourself at Bugabutik Hotel Resort. To enjoy spa services, pools, and delicious dining, book now for an unforgettable experience.

Important information:

  • Pool access available from 9:30 AM to 9:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

8.2
Based on 11 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.7
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 9
S
Sofia • family_with_children • cr
6
Pros:

The bartender was nice and helpful.

Cons:

There was a smell in our room. The receptionist was had no good customer service.

2026-07-24 • via Nuitee
J
Juan Carlos • solo_traveller • cr
7
2026-07-16 • via Nuitee
C
Castro • solo_traveller • cr
8
Pros:

El aseo

2026-07-12 • via Nuitee
S
Sara • solo_traveller • cr
10
Pros:

Demaciado tranquilo, exelente servicio al cliente, desayunos exepcionales.

Cons:

Sin quejas.

2026-07-11 • via Nuitee
M
Marcela • solo_traveller • cr
10
Tranquilidad
Pros:

Un lugar muy tranquilo y perfecto para mi familia

2026-07-10 • via Nuitee
J
Jenny • family_with_children • cr
9
Cómodo y relajante
Pros:

La ubicación muy estratégica , la limpieza muy buena

Cons:

Que no haya televisión en las habitaciones y el menú del desayuno siempre fue el mismo los tres días , siento que pueden variar por ejemplo no todos los días ofrecer lo mismo , podrían cambiar en vez de huevos revueltos cambiar por huevitos fritos , incluía plátanos maduros, cambiar el salchichón por mini salchichas . Solo es una crítica constructiva

2026-07-10 • via Nuitee
D
Daylan • couple • cr
10
Pros:

El desayuno muy completo el personal super agradable, además te facilitan el buscar transporte en caso de que lo necesite

Cons:

No hay televisor en la habitacion

2026-07-08 • via Nuitee
D
Diana • extended_group • pe
8
Pros:

It is comfortable and quiet.

2026-06-29 • via Nuitee
P
Peter • solo_traveller • cr
9
Espléndido
Pros:

Excelente servicio de Bar y Desayuno. La decoración y en si la estructura del lugar. Ubicación de piscina y habitaciones.

Cons:

El piso de césped artificial. Fatal no se puede andar descalso literal tiene espinas y te quedan por varios días, el área de piscina prácticamente lo tiene.

2026-06-22 • via Nuitee
V
VARVAR • solo_traveller • cr
10
2026-06-19 • via Nuitee
J
Jessica • couple • cr
10
2026-06-13 • via Nuitee
T
Tifany • couple • es
7
2026-06-11 • via Nuitee
D
Dmt • family_with_children • cr
7
Pros:

La cercanía a todas las playas

Cons:

Mucha realidad a lo que muestran las fotos, sin embargo aunque decía desayuno incluido, siempre fue el mismo. No hubo variedad 👎🏼
Otra cosa que no me gustó, es que la piscina el primer día olía bastante mal! Logramos observar que en sus paredes había mucho musgo, lo que al desprenderse expedía un mal olor. El resto estuvo bien.

2026-06-07 • via Nuitee
R
Rodriguez • solo_traveller • cr
9
Pros:

La piscina....

Cons:

Falta tv en el cuarto

2026-06-06 • via Nuitee
K
Kontalos • solo_traveller • us
4
2026-05-29 • via Nuitee
S
Shirley A • solo_traveller • cr
9
Pros:

Me encantó el ambiente. Excelente y trato. Lo recomiendo.

Cons:

Las cabañas muy pegadas. Pero no es importante.

2026-05-24 • via Nuitee
J
Jose Francisco • couple • cr
9
Relax
Pros:

Piscina

Cons:

no hay televisión en la habitación

2026-05-12 • via Nuitee
S
Susana • solo_traveller • es
7
la habitación que me toco tenia poca claridad.
Pros:

Piscina es agradable. Desayuno:frutas muy bien, tenían panes y mermeladas.

2026-05-11 • via Nuitee
L
Leandro • family_with_children • cr
9
Pros:

El hotel

Cons:

Su ubicación

2026-05-04 • via Nuitee
J
Jessica • couple • cr
10
Pros:

El servicio del personal

Cons:

Las sábanas no se sentian tan limpias

2026-04-28 • via Nuitee