Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Stunning views
Friendly and helpful staff
Cons:
Some complaints about dinner availability
Pool temperatures too warm

Categories

Cleanliness
9.33
Rooms were super clean, cozy, and well-appointed.
Service
9.8
The staff was extremely helpful and gracious.
Location
9.84
Beautiful location with stunning views.
Room Quality
9.29
Spacious room with a wonderful balcony.
Amenities
9.32
Great amenities including pools and tables with views.
Value for Money
9.28
Exceptional value for an overall unforgettable experience.
Food and Beverage
9.33
Breakfast was rated as the best experienced on a trip.
Overall Experience
9.8
Overall, a superb stay with numerous highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Luxurious Mountain Retreat

Indulgent Spa Experience
The hotel boasts a modern spa area with a hot tub, sauna, and crystal hammam, offering guests a truly indulgent relaxation experience. Treat yourself to massages and beauty treatments, leaving you feeling rejuvenated and pampered.

Gastronomic Delights
Savor regional cuisine in the hotel's rustic dining room, or unwind with a game of billiards in the coffee bar. With an à la carte restaurant and a lounge featuring a smoking area, guests can enjoy a variety of dining and entertainment options without leaving the hotel.

Convenient Amenities
From free Wi-Fi and flat-screen cable TV in every room to complimentary pick-up and drop-off from the train station, Hotel Berghof ensures a convenient and comfortable stay for all guests. Don't miss the chance to explore Zermatt's village center, just a short walk away.

Book now for an unforgettable mountain getaway at Hotel Berghof!

Important information:

Please note that Zermatt is a car-free resort. Guests can drive as far as Täsch and take the train to Zermatt.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

9.5
Based on 316 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.8
R
Robertus Gerardus • solo_traveller • nl
8
Geweldige locatie en uitzicht, best duur.
Pros:

luxe kamer met balkon, kamer had uitzicht op Matterhorn, erg fijn dat er vervoer van het station naar het hotel met de elektrische wagen mogelijk was, beleefd personeel, direct naast de kabelbaan

Cons:

douchen in de badkuip, had liever inloop douche gehad.
Ontbijtbuffet was soms al half leeg als ik laat kwam ontbijten.
pas na enkele dagen er achter gekomen dat warme gerechten bij ontbijt mogelijk waren (op verzoek). Dat stond nergens vermeld. Gemiste kans.
Behoorlijke hoge prijs voor deze kwaliteit hotel. Mijn duurste in 15 jaar. Wel een fijn verblijf gehad.

2026-10-25 • via Nuitee
E
Elaine • solo_traveller • de
10
Pros:

Wunderschöne Zimmer, perfektes Frühstück, toller Wellnessbereich, unglaublich freundlicher und zuvorkommender Familienbetrieb. Ich komme sehr gerne wieder vorbei!

2026-10-20 • via Nuitee
M
Mahesh • family_with_children • ch
10
Excellent
Pros:

Spacious, clean, and comfortable rooms, with many offering beautiful Matterhorn views.
Quiet location in the Winkelmatten area, away from the busy village center.
Friendly and helpful staff.
Good breakfast with a decent variety of options.
Convenient access to the Matterhorn Glacier Paradise cable car and local bus stop.

Cons:

All is well

2026-10-19 • via Nuitee
P
Paul • couple • ch
9
Familiär geführtes Hotel, wir kommen gerne wieder
Pros:

-Ab dem Bahnhof inkl. (Hoteltaxi) waren alle sehr freundlich, man fühlte sich richtig willkommen als Gast.
-Sehr umfangreiches Morgenbüffet
-Sehr gute Küche
-Lage direkt bei der Talstation

2026-10-19 • via Nuitee
M
Marina • couple • de
9
2026-10-19 • via Nuitee
N
Nadine • couple • ch
9
2026-10-18 • via Nuitee
L
Laurent • couple • ch
8
Pros:

Belle chambre avec une magnifique vue sur le cervin

2026-10-18 • via Nuitee
R
Rion • solo_traveller • ch
9
Pros:

La chambre, le spa magnifique,la vue depuis la terrasse et la gentillesse du personnel.

Cons:

La chaleur dans la chambre et l'absence de bouilloire pour se faire un thé ou un café.

2026-10-17 • via Nuitee
R
Reimann • solo_traveller • de
9
Volltreffer
Pros:

Reichhaltiges Frühstück, alles bestens

Cons:

Die Uhrzeit für das Abendessen würde mir eine Stunde früher, 18 Uhr besser gefallen

2026-10-14 • via Nuitee
B
Béatrice • couple • ch
10
2026-10-13 • via Nuitee
S
Sylvia • couple • ch
10
Der Aufenthalt war ausserordentlich schön. Die Mahlzeiten Spitzenklasse!
Cons:

Dies hat nichts mit der Hotelführung zu tun, sondern mit Booking com! Wir hatten 4 Nächte gebucht und Hotelcom schrieb keine Information, nichts in der Beschreibung, dass am Sonntag das Restaurant geschlossen ist. Somit entfiel ein Nachtessen.

2026-10-13 • via Nuitee
M
Megumi • solo_traveller • jp
10
Pros:

朝食のレストランやばテラスから見えるマッターホルンが絶景だった。スタッフがフレンドリーで丁寧な対応。施設は清潔で温水プール・ジャグジーと3種類のサウナは素晴らしかった!

2026-10-08 • via Nuitee
P
Philipp • solo_traveller • ch
9
2026-10-07 • via Nuitee
D
Donna • family_with_children • gb
9
Amazing views of the Matterhorn. Great stay in a cozy hotel.
Pros:

Great stay at the Berghof. Really lovely location a little way out of the main village but that suited us (only a 10 minute walk). The shuttle service from the station is fantastic. Lovely staff, gorgeous food, and the most INCREDIBLE views of the Matterhorn from our balcony. Good price point for Zermatt too. Would recommend.

Cons:

Worth mentioning that the path up to the hotel is steep, so maybe not ideal for anyone with mobility issues (although the hotel may have a solution for this). The bathroom was a little dated but that is really being picky. The only thing I would say is that the terrace blankets were a bit dirty.

2026-09-19 • via Nuitee
U
Uwe • solo_traveller • de
8
Pros:

Zentral zu den Bergbahnen

2026-09-17 • via Nuitee
E
Emily • solo_traveller • au
10
2026-09-15 • via Nuitee
G
Gregory • couple • us
10
2026-09-14 • via Nuitee
C
Corinna • solo_traveller • ch
9
Gerne wieder
Pros:

Schönes Zimmer, gute Lage, nettes Personal, sauber, grosser Pool

2026-09-14 • via Nuitee
S
Susanne • couple • ch
9
2026-09-13 • via Nuitee
S
Stuart • couple • gb
10
2026-09-04 • via Nuitee