Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Stunning views
Friendly and helpful staff
Cons:
Some complaints about dinner availability
Pool temperatures too warm

Categories

Cleanliness
9.33
Rooms were super clean, cozy, and well-appointed.
Service
9.8
The staff was extremely helpful and gracious.
Location
9.84
Beautiful location with stunning views.
Room Quality
9.29
Spacious room with a wonderful balcony.
Amenities
9.32
Great amenities including pools and tables with views.
Value for Money
9.28
Exceptional value for an overall unforgettable experience.
Food and Beverage
9.33
Breakfast was rated as the best experienced on a trip.
Overall Experience
9.8
Overall, a superb stay with numerous highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Luxurious Mountain Retreat

Indulgent Spa Experience
The hotel boasts a modern spa area with a hot tub, sauna, and crystal hammam, offering guests a truly indulgent relaxation experience. Treat yourself to massages and beauty treatments, leaving you feeling rejuvenated and pampered.

Gastronomic Delights
Savor regional cuisine in the hotel's rustic dining room, or unwind with a game of billiards in the coffee bar. With an à la carte restaurant and a lounge featuring a smoking area, guests can enjoy a variety of dining and entertainment options without leaving the hotel.

Convenient Amenities
From free Wi-Fi and flat-screen cable TV in every room to complimentary pick-up and drop-off from the train station, Hotel Berghof ensures a convenient and comfortable stay for all guests. Don't miss the chance to explore Zermatt's village center, just a short walk away.

Book now for an unforgettable mountain getaway at Hotel Berghof!

Important information:

Please note that Zermatt is a car-free resort. Guests can drive as far as Täsch and take the train to Zermatt.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 3 years old to 9 years old stay for CHF 80 per person per night when using an available extra bed.
    People 10 years old and over stay for CHF 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 248 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.8
K
Karine • extended_group • fr
10
2026-03-10 • via Nuitee
S
scottgC2854EP • Family
10
Authentic Swiss hospitality, comfort and luxury
Pros:

The Regina family, Franz Lerjen-Perren and the lovely staff hosted us with such warm hospitality. The hotel is simply phenomenal and well above any expectations we had. The location is superb, with private access to the Matterhorn Glacier Express gondolas (via private access elevator, steps from the private ski room). The rooms are terrific, comfortable and luxurious. The Swiss charm, decor and warmth are experienced throughout the hotel at every turn. We had the most glorious unobstructed view of the Matterhorn, as do most rooms. The pool, wellness and spa centre is a real treat and so needed after a full day of activities. The breakfast is classic continental with hot orders upon request. The restaurant and bar have may snug areas that allow a sense of real comfort and relaxation. One really must see and experience for yourself, as nothing I can say will truly represent what awaits you. We had no problems accessing the town centre via a lovely 10-15 scenic walk. Thank you to all for a wonderful stay - we will certainly return as often as possible!

2026-02-16 • via Tripadvisor
X
xavier • couple • ch
10
hotel haut de gamme ! fabubeux
Pros:

Cet hotel est tenu par une famille. Il est fabuleux : l'emplacement, la qualité des lieux, le restaurant, la chambre, le spa et les espaces aquatique (sauna, hammam) et le personnel aux petits soins. A ne pas manquer - qualité haut de gamme !

Cons:

rien

2026-02-10 • via Nuitee
M
mikenU3681NF • Couples
10
A great place to stay for a ski holiday!
Pros:

We had a fantastic stay at the Hotel Berghof Zermatt. It was our first visit to Zermatt and the hotel's location was extremely convenient to the Tram and Gondola systems feeding to all ski pistes (both the Switzerland and Italian sides). The staff was knowledgeable, friendly and very attentive to our needs. We initially had trouble directly placing lunch reservations at mountain restaurants and asked the Berghof Staff for assistance. Where we failed, they succeeded and were able to book us lunch reservations for every day of our ski trip. Our room was nicely decorated and felt like a quintessential Swiss Chalet. Room service was excellent as was the wait staff in the hotel restaurant. The food at both dinner and breakfast were excellent. As for noise levels, our room was very quiet and peaceful, much better than many other ski resort hotels that we have stayed in the past. We will certainly be back to visit Zermatt again and will book at the Berghof for that future visit.

2026-02-04 • via Tripadvisor
R
René • solo_traveller • ch
9
2026-01-29 • via Nuitee
L
Leisa • solo_traveller • us
10
Beautiful hotel and staff. Could not be nicer or more helpful.
Pros:

The view and staff could not have been better. Everyone so kind and helpful and the view beautiful .

Cons:

I would like a coffee maker in the room as to have coffee first thing while getting up for the day. Also a small fridge would be a nice addition.

2026-01-23 • via Nuitee
B
Baptist • couple • be
10
Pros:

hotel zelf
dicht bij skilift
vriendelijke mensen en personeel
ruime comfortabele en zeer gezellige kamers

Cons:

eten kan beter soms, maar opgelet naar Zwitserse normen zijn dit topmenu's!

2026-01-21 • via Nuitee
S
Shuang • couple • cn
8
2026-01-19 • via Nuitee
R
roger • family_with_children • gb
9
2026-01-19 • via Nuitee
R
Raphael • couple • ch
10
2026-01-19 • via Nuitee
A
Alexander • solo_traveller • ch
8
Top, gerne wieder
Pros:

Es war alles in bester Ordnung!

Cons:

Kann nichts bemängeln

2026-01-19 • via Nuitee
R
Rumen • family_with_children • ca
10
An overall superb vacation!
Pros:

A great location, amazing people and wonderful food and service. Loved the hotel shuttle from and to the train station. A great and cozy lobby with board games and comfortable seating for a pre-dinner game, and/or a drink.

2026-01-19 • via Nuitee
D
David • solo_traveller • us
10
My third time here. Always enjoy and appreciate Berghof.
Pros:

Wonderful breakfast. Excellent comfort room.

Cons:

all good.

2026-01-18 • via Nuitee
Y
Yelena • extended_group • us
9
2026-01-16 • via Nuitee
M
Markus • solo_traveller • de
6
Cons:

Schlechtes Frühstück

2026-01-15 • via Nuitee
A
Andrew • family_with_children • gb
9
Great traditional hotel with superb location and staff.
Pros:

The location, facilities and the staff were excellent.

Cons:

Nothing really. Just better clarity on the food options for breakfast and evening meal when staying half board.

2026-01-11 • via Nuitee
J
Julia • couple • us
10
2026-01-09 • via Nuitee
D
Dr • couple • us
10
Bármikor visszamennék!
Pros:

Kiváló lokáció, kedves személyzet, kitűnő ellátás !

Cons:

Minden hibátlan volt az utazás során

2026-01-07 • via Nuitee
E
Elizabeth • family_with_children • gb
10
The most beautiful hotel I have ever stayed at in the most magical location
Pros:

The hotel was absolutely stunning, in a great location, and beautifully decorated inside and out.
It had everything we needed and was cosy and clean. The staff were wonderful and very friendly and helpful. We would definitely come again. Honestly one of the most beautiful hotels I have ever stayed in.

Cons:

Nothing

2026-01-07 • via Nuitee
D
David • couple • gb
10
2026-01-07 • via Nuitee