Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Stunning views
Friendly and helpful staff
Cons:
Some complaints about dinner availability
Pool temperatures too warm

Categories

Cleanliness
9.33
Rooms were super clean, cozy, and well-appointed.
Service
9.8
The staff was extremely helpful and gracious.
Location
9.84
Beautiful location with stunning views.
Room Quality
9.29
Spacious room with a wonderful balcony.
Amenities
9.32
Great amenities including pools and tables with views.
Value for Money
9.28
Exceptional value for an overall unforgettable experience.
Food and Beverage
9.33
Breakfast was rated as the best experienced on a trip.
Overall Experience
9.8
Overall, a superb stay with numerous highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Luxurious Mountain Retreat

Indulgent Spa Experience
The hotel boasts a modern spa area with a hot tub, sauna, and crystal hammam, offering guests a truly indulgent relaxation experience. Treat yourself to massages and beauty treatments, leaving you feeling rejuvenated and pampered.

Gastronomic Delights
Savor regional cuisine in the hotel's rustic dining room, or unwind with a game of billiards in the coffee bar. With an à la carte restaurant and a lounge featuring a smoking area, guests can enjoy a variety of dining and entertainment options without leaving the hotel.

Convenient Amenities
From free Wi-Fi and flat-screen cable TV in every room to complimentary pick-up and drop-off from the train station, Hotel Berghof ensures a convenient and comfortable stay for all guests. Don't miss the chance to explore Zermatt's village center, just a short walk away.

Book now for an unforgettable mountain getaway at Hotel Berghof!

Important information:

Please note that Zermatt is a car-free resort. Guests can drive as far as Täsch and take the train to Zermatt.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 3 years old to 9 years old stay for CHF 80 per person per night when using an available extra bed.
    People 10 years old and over stay for CHF 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 285 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.8
H
Harald • solo_traveller • no
10
2026-07-16 • via Nuitee
O
Oliver • solo_traveller • ch
9
2026-07-14 • via Nuitee
S
Stephan • family_with_children • ch
7
2026-07-13 • via Nuitee
P
Piotr • family_with_children • pl
10
Pros:

Miły personel, świetna jakość.

2026-07-11 • via Nuitee
R
Radek • couple • pl
10
2026-07-11 • via Nuitee
R
Romain • couple • fr
10
C’était parfait
Pros:

Hôtel magnifique accueil super
Très bons équipements piscine top
Restaurant de très belle qualité avec très belle carte des vins

Cons:

Rien!

2026-07-11 • via Nuitee
E
Elena A • couple • us
10
2026-07-10 • via Nuitee
E
Eli • solo_traveller • us
9
The stay was excellent.
Pros:

The property was excellent. The location was perfect and the staff was extremely friendly and professional.

Cons:

I expected to have at least a coffee machine in the room and a little refrigerator. The room didn’t have both.

2026-07-10 • via Nuitee
F
Friedli Martin • solo_traveller • ch
10
Nahe am Matterhorn
Pros:

Das Matterhorn sahen wir direkt vom Zimmer.Die Betten sind sehr bequem. Hunde willkommen.Hunde sind in allen Bahnen und öffentlichen Verkehrmittel GRATIS....Das Morgenessen und Nachessen sehr lecker. Sehr freundliches Personal. Das Hotel liegt direkt neben dem Matterhornexpress.Man konnte mit dem Lift direkt in die Station fahren. Wir schliefen mit offenem Fenster, drotzdem war die Bahn sehr ruhig.DIe Wellnessanlage war sehr schön. Es hat 2 Schwimmbäder,Saunas etc. Die öffentlichen e-Busse sind überall gratis.Man wird vom Hotelpersonal direkt beim Bahnhof abgeholt.Da das Hotel am Berg liegt,können auch Behinderte Menschen problemlos mit diversen Liften das Zentrum erreichen. Es waren sehr schöne Tage.

Cons:

Nichts

2026-07-09 • via Nuitee
P
Patricia • extended_group • us
10
Absolutely stunning property witbeautiful views of the Matterhorn! Excellent food and service. SPA facilities are a adde
Pros:

Beautiful property in private setting outside of main town but within walking distance. Shuttle service from train and wonderful staff. Very nicely decorated and most comfortable accommodations. We would highly recommend to anyone and have plans to return on next visit to Zermatt.

2026-07-08 • via Nuitee
V
Valérie • couple • ch
10
2026-07-05 • via Nuitee
K
Kukka-Maria • family_with_children • fi
10
2026-07-03 • via Nuitee
T
Terri • solo_traveller • us
8
Best views and amazing breakfast.
Pros:

Excellent Matterhorn views. Pools were delightful. Breakfast amazing.

Cons:

Be prepared for a strenuous walk to and from town.

2026-07-02 • via Nuitee
M
Mark • extended_group • gb
10
2026-06-30 • via Nuitee
9
921sachag • Family
10
Great stay..
Pros:

Beautiful hotel offering stunning views of the Matterhorn. Waking up to the sun shining on the top of the mountain from bed is incredible. Enjoyed the great pool, delicious breakfast, and excellent customer service. We look forward to returning.

2026-06-29 • via Tripadvisor
P
Pertti • couple • fi
10
2026-06-29 • via Nuitee
V
vassilis • solo_traveller • gr
10
Amazing
Pros:

The hotel is stunning amazing staff and beautiful classical style

2026-06-28 • via Nuitee
T
Thomas • solo_traveller • fr
7
2026-06-27 • via Nuitee
M
Maxine • solo_traveller • nl
10
Pros:

Ontbijt was heerlijk, personeel was super vriendelijk en heel behulpzaam met alle vragen die ik had. Makkelijk in communicatie. Locatie is ook ideaal voor treks maken en de stad in gaan. Ook een heel mooi uitzicht vanaf het balkon.

Cons:

Er was een heat wave, de kamers hadden - voor zover ik zag - geen airconditioning.

2026-06-26 • via Nuitee
K
Kaori • extended_group • jp
10
Our stay was pleasant.
Pros:

From the garden outside we could see the Matterhorn

Cons:

There was no kleenex box

2026-06-19 • via Nuitee