Burgu Arjaan by Rotana Istanbul Asia

Hotels
•
Arjaan Hotel Apartments by Rotana
8.4 (677 reviews)
Altaycesme Mah. Samanyolu Sok. No:23 Maltepe Istanbul , Istanbul , tr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and cozy environment
Excellent staff service
Great food options
Nice location
Cons:
Poor air conditioning
Maintenance issues
Rooms not entirely clean

Categories

Cleanliness
7.73
Some guests found issues with cleanliness, stating it was not totally clean.
Service
9.7
The staff were frequently praised for their friendliness and service quality.
Location
9.24
Location was noted as nice and convenient for some guests.
Room Quality
6.69
Multiple complaints regarding the room conditions, particularly lack of AC.
Amenities
8.22
Facility size and available amenities were appreciated, though maintenance issues noted.
Value for Money
8.18
Mixed feedback on value; some concerned about room quality versus expectations.
Food and Beverage
9.23
Food quality at the restaurant received high praise.
Overall Experience
8.2
Overall, many guests reported good experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Luxurious Accommodations
Indulge in comfort and convenience with our rooms featuring kitchenettes, high-speed WiFi, and stunning city or sea views. Enjoy 24-hour in-room dining and upscale amenities like bathrobes and slippers for a relaxing stay.

Gourmet Dining Options
Satisfy your cravings at our diverse food and beverage outlets. From international cuisines at Elements All Day Dining Restaurant to chic vibes at Elements Bar, we offer a range of culinary experiences. Don't miss the modern European delights at B&T Café-Deli or poolside refreshments at the Pool Bar.

Wellness and Leisure Facilities
Unwind at Bodylines Fitness & Wellness Club with state-of-the-art equipment, indoor/outdoor pools, steam room, and sauna. Kids will love Flipper’s Kids Club while professionals can utilize our advanced meeting rooms. Book now for a memorable stay at Burgu Arjaan by Rotana Hotel.

Important information:

This property requires guests to wear swim caps in the indoor pool. This property doesn't require guests to wear swim caps in the outdoor pool.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 677 reviews
Cleanliness: 7.73
Service: 9.7
Location: 9.24
Room Quality: 6.69
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.2
A
Andrei • solo_traveller • ru
9
Pros:

Perfect location just few steps from metro station. Spacious room. Very helpful staff. Special thanks to Chynara.

Cons:

If you visit Istanbul for sightseeing, the location is a bit far from central places.

2026-03-11 • via Nuitee
M
Meryem • couple • no
10
👍👏
Pros:

Evet çok güzeldi dış görünümü harikaydı

Cons:

Herşeyi güzel di çalışanlar kahvaltı

2026-03-03 • via Nuitee
M
Mansur • family_with_children • gb
8
Enjoyed
Pros:

Everything at this place make sense, clean room, nice staff and good meal.

Cons:

Tv in the room is not connected to internet (youtube), it limit your choice to the channel on the Tv.

2026-03-02 • via Nuitee
I
Ishmael • solo_traveller • gb
10
When ever I’m in Istanbul I would 100% staying at this hotel
Pros:

Very lovely hotel with great staff..
The staff who greeted me Okan & Chynara where very lovely people and made me feel so welcome

Cons:

Nothing

2026-02-28 • via Nuitee
P
Pauli • solo_traveller • fi
10
Pros:

After a brief price confusion, which was soon sorted out, the things went very well. Thank you Okan and Cyhnora for great hospitality! Food at the restaurant was tasty.

2026-02-25 • via Nuitee
L
Lyndsey • solo_traveller • gb
10
Excellent will definitely return
Pros:

It has everything you need. Staff on reception go over and above to assist. Restaurant great with attentive staff. Bedroom kept clean every day and items replaced when used.

Cons:

Temperature in room too hot

2026-02-22 • via Nuitee
S
Samantha • couple • gb
10
Overall my stay was great just one problem with my sister which ended up being sorted. I would recommend and stay there
Pros:

It was very clean and the staff were great. They had access to use free computers which allowed me to complete some work. They had facilities like gym and the indoor pool free of charges they had a cash machine in the building. They had a spa where you could book massages and offer directions to places wanted to go and was willing to order you a cab while you wait in your room and called you down when the cab arrived. Any problem was sorted straight away.

Cons:

They wanted to kick my sister out her room at 12 after we were inform the check out was 1 pm because they had more customers coming to check in but when I went reception and show them the message where they said check out was at 1pm they than said we had to request a late check out which was not made clear to us.

2026-02-22 • via Nuitee
S
SwanepoeI • solo_traveller • za
6
Cons:

Waiting very long for my deposit to be refunded

2026-01-31 • via Nuitee
K
Kamal • couple • ca
7
Great service and breakfast, but cleanliness needs work
Pros:

Friendly staff and a good breakfast

Cons:

Not very clean, and it doesn’t feel like a true 5-star hotel

2026-01-31 • via Nuitee
T
Tahsin • couple • de
5
nicht wieder
Cons:

Im Hotel selber laufen viele kunden mit Nasen OP rum…. frühstücks raum kam mir vor wie im Krankenhaus….
Viele haben sich schönheits OP gegönnt….

2026-01-30 • via Nuitee
A
Antonio Sušac ... • family_with_children • hr
10
2026-01-28 • via Nuitee
Недялко • family_with_children • bg
7
2026-01-27 • via Nuitee
S
Selcuk • extended_group • nl
10
2026-01-26 • via Nuitee
K
khalid • family_with_children • ma
9
Pros:

Era molto pulito ordinato colazione buona

2026-01-26 • via Nuitee
S
Selcuk • family_with_children • nl
10
2026-01-26 • via Nuitee
H
Hassanweli • family_with_children • ke
10
2026-01-24 • via Nuitee
H
Hassanweli • family_with_children • ke
10
2026-01-24 • via Nuitee
N
Natalya • solo_traveller • us
10
2026-01-23 • via Nuitee
H
Hassanweli • family_with_children • ke
10
2026-01-20 • via Nuitee
C
Cebrail • solo_traveller • de
10
2026-01-20 • via Nuitee