La Casa Hanoi Hotel

Hotels
8.4 (123 reviews)
17 Pham Dinh Ho Street , Hanoi , vn

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good food
Great location
Standard service
Cons:
Uncooperative management
Discrepancy in pool and location visuals

Categories

Cleanliness
7.43
Hotel management was not really cooperative.
Service
8.9
Standard service for a hotel of this rating.
Location
8.94
ロケーション良し サービス良し 申分ありません!
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.43
The restaurant food was good.
Overall Experience
8.3
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:56

Property Description

Luxurious Amenities and Services
La Casa Hanoi Hotel offers an outdoor pool, spa center, sauna, and a sun terrace for ultimate relaxation. Indulge in comfort with air-conditioned rooms, flat-screen TVs, and private bathrooms with bathrobes and slippers.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, gift shop, bike and car hire services. Stay entertained with cable TV channels and stay connected with complimentary WiFi throughout the property.

Prime Location
Located just 3 km from Ba Dinh Square, our hotel is close to major attractions like the Hanoi Opera House and National Museum of Vietnamese History. With Noibai International Airport only 23 km away, La Casa Hanoi Hotel is the perfect choice for your stay in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 650,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 123 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
K
Kamal Krishna family_with_children au
5
Pros:

Decent rooms and amenities.

Cons:

AC wasn't working, the view from the balcony is ok, doesn't give the holiday vibes.

2025-12-29 via Nuitee
S
Shrikant family_with_children in
5
Pros:

Hotel management was not really cooperative

Cons:

Behaviour and hospitality

2025-11-04 via Nuitee
M
Matthew family_with_children gb
8
2025-08-22 via Nuitee
M
MOTOHIRO partner
10
Pros:

ロケーション良し サービス良し 申分ありません!

2025-07-23 via Nuitee
S
Sue extended_group au
6
One night was enough
Pros:

The restaurant food was good

Cons:

The location and the pool did not look like the photo on website

2025-07-07 via Nuitee
M
Micheal review category business travellers jp
6
It was ok but for the price paid was expecting more.
Pros:

It was spacious.

Cons:

The toilet clogged up and the bathtub shower was clogged too. They fixed the toilet immediately but even though they didn’t offer to change rooms or anything.

2025-04-30 via Nuitee
K
Kirsty
8
Good location, pretty pool, expensive laundry!
Pros:

Reception area beautiful and a pretty roof top pool!
Rooms had AC and wifi, but quite basic & slightly dated decor.
Laundry exceptionally expensive - have never paid so much for laundry, not even in a London hotel! Go out to get laundry done!

2025-04-21 via Nuitee
K
Kirvyn
10
Pros:

I felt like at home.

2025-04-17 via Nuitee
R
rezasM1465ML Couples
8
Normal hotel
Pros:

It was a normal hotel , not bad not good , staff where good , location was friendly, building was normal , you can walk to train street and walking street
Room size was OK
At the end if you don't have much expectations it's a good hotel...........

2025-04-03 via Tripadvisor
D
Dan solo traveller au
9
Superb
Pros:

The staff were friendly & helpful throughout my stay. Great hotel for the solo traveller as it was clean & secure.

I didn't realise the distance from the hotel to the city centre when booking (my error). It was only 2 km, which i did walk,but nothing to see on the walk-in. Grab motorbike was only 5-7 mins in.

The pool upstairs was clean,but the pool lining was coming apart as you went further into the pool.

2025-03-27 via Nuitee
C
Capt.lambay family with young children in
9
Superb
2025-02-13 via Nuitee
S
SudheerS114 Family in
4
Poor behavior of front office staff
Pros:

Me along with 2 families visited on 29th September. Hotel and Rooms are managed ok. We hardly stayed in hotel due to busy itinerary, this was the 1st day of our 10 day Vietnam trip and it left us a bad experience with hotel staff.
We are charged 100,000 VND stating that 2 hand napkins were missing during our check out. I wonder how it happened and we were very sure that no napkins were placed in the room. The staff were least bothered and gave no room for explanation, we also said to check our baggage. For me it is not about the money, it is about the insult they did for 2 napkins.
I would advise the guests to be careful about their behavior .

2025-02-11 via Tripadvisor
C
Capt.lambay family with young children in
8
Very good
Pros:

It was in all a good Trip

2025-01-08 via Nuitee
M
Mukoso family with young children ng
9
Great stay
Pros:

The hotel was nice and modern and the staff were very helpful and even help us stow our luggage while we went on an overnight cruise.

2025-01-05 via Nuitee
G
Govender young couple za
7
Good
Pros:

Spacious room, enough cupboard space.

Cons:

Shower inside the bathtub instead of shower only made it slightly uncomfortable to get inside tub.

2024-12-30 via Nuitee
S
Samrat young couple in
5
Passable
2024-12-29 via Nuitee
B
Brendan young couple nz
9
Superb
2024-12-27 via Nuitee
V
Vipul family with young children in
7
Good
2024-12-27 via Nuitee
G
Govender family with young children za
7
good
Pros:

spacious and clean rooms.

Cons:

shower I'm bathtub. a fully built shower would have been better.

2024-12-22 via Nuitee
V
vivekdudheria Family in
10
Cosy- centrally located
Pros:

Very cosy and centrally located in Hanoi. The rooms are of decent size and best part for us vegetarians from India. We had good indian fare in the breakfast buffet, something we did not find anywhere in Vietnam during our trip. Courteous staff.

2024-11-29 via Tripadvisor