Windsor Marapendi Hotel

Hotels
Windsor
8.9 (8351 reviews)
Avenida Lucio Costa ,5400 - Barra da Tijuca , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beachfront location
Diverse breakfast options
Comfortable rooms
Cons:
Cleanliness issues
Service pressure during busy times

Categories

Cleanliness
7.98
Some reviews noted cleanliness issues, with food trays left in corridors and room cleanliness not meeting expectations.
Service
9.45
Overall good service, with notable mentions of helpful staff despite some negative experiences.
Location
9.49
Great beach-front location but noted to be far from public transport.
Room Quality
8.94
Rooms were described as comfortable but not reaching the standards of a 5-star hotel.
Amenities
8.47
Amenities like the pool area were positively mentioned, but could be insufficient for the number of guests.
Value for Money
8.93
The hotel offers a reasonable quality for its price but expectations were mixed regarding what constitutes 5-star status.
Food and Beverage
8.98
Breakfast quality received high praise, but issues were noticed during peak times.
Overall Experience
8.95
Overall a good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:50

Property Description

Beachfront Luxury Accommodation
Windsor Marapendi Hotel in Rio de Janeiro's Barra da Tijuca district offers 5-star luxury beachfront accommodation, just 1 km from Barra Shopping Mall.

Modern Rooms and Relaxation
Each guestroom features modern furnishings, contemporary décor, air conditioning, a flat-screen TV, minibar, and free toiletries. Guests can unwind in the sauna or workout in the fitness centre.

Culinary Delights and Nearby Attractions
Indulge in regional and international delicacies at the hotel restaurant. Explore Barra Olympic Park (10 km) and Pontal Beach (13 km) nearby. Conveniently located near two airports for easy travel.

Book your stay at Windsor Marapendi Hotel for a luxurious Rio experience!

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/nonrefundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.

* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 8351 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.95
M
Martha couple uy
10
Muy recomendable
Pros:

Muy bien ubicado aunque un poco lejos en taxi
Vale la pena de todas formas porque la playa es hermosa y la zona exclusiva
Volvería a elegirlo

Cons:

La comunicación antes de llegar es un poco lenta

2026-06-06 via Nuitee
M
Maria Belen couple es
10
2026-06-06 via Nuitee
L
LUIS solo_traveller pa
8
Buen hotel
Pros:

Limpieza

Cons:

Estuvo bien

2026-06-05 via Nuitee
N
Noel solo_traveller ie
10
Pros:

Everything

Cons:

Nothing

2026-06-05 via Nuitee
F
Fernanda family_with_children br
8
2026-06-05 via Nuitee
M
Marco Antonio family_with_children br
3
Cons:

Já fui muito melhor recebido!!

2026-06-04 via Nuitee
A
Aicha solo_traveller ch
10
In diesem Hotel kann man entspannen. Würde ich weiterempfehlen!
Pros:

Mir hat die Unterkunft sehr gefallen, es war ordentlich, sauber und schick. Das Personal war professionell, freundlich und man hat sich einfach wohl gefühlt! Das Essen war auch gut. Ist gut gelegen hat einen 24h Laden in der nähe. 10 Min mit dem Auto hat es ein Einkaufszentrum. 30 Min mit dem Auto ist man in der Stadt. Würde jedenfalls wieder kommen.

Cons:

Gab nichts wo mir aufgefallen ist.

2026-06-03 via Nuitee
I
Iris couple br
10
poderia morar lá
Pros:

Tudo muito lindo! Amamos o quarto, a decoração, a limpeza foi realizada todos os dias de forma excepcional, café da manhã muito farto e de extrema qualidade, serviço de toalhas à disposição, equipe educada, sauna poderosa, localização beira mar. Enfim, voltaria sem dúvidas.

Cons:

Área da piscina e piscina relativamente pequenas, poderia ser bem melhor. Não oferecem serviço de praia (cadeira e guarda sol), é pago a parte direto com barraqueiros na areia.

2026-06-03 via Nuitee
L
Luis couple pa
7
Pasear y disfrutar algunas bebidas frente a la playa
Pros:

El servicio y el desayuno

Cons:

Un poco incomodo el inodoro
todo lo tienes que comprary lo menciono porque en el 95% de los hoteles que he visitado por lo menos obsequian una botella de agua o cafe

2026-06-03 via Nuitee
B
Bruce family_with_children br
1
Péssima experiência.
Pros:

Nada.

Cons:

Experiência péssima do inicio ao fim, cheguei com o meu carro pessoal ao estabelecimento e deixei no valet para estacionarem e de cara já bateram com o meu carro, me chamaram para ver a batida e falaram que o carro já chegou assim, sorte que o carro tinha camera interna e pegou o momento da batida, estou até hoje tentando resolver o meu problema e o hotel me ignora nas ligações e falaram na hora que iriam acompanhar todo o processo junto a empresa terceira, mas isso não aconteceu em momento algum. Processo horrível e estou tentando resolver desde então e a principio assumiram o problema e falaram que iriam pagar, mas estão em enrolando e agora mando mensagem, tento ligar e ninguém me atende.
Infelizmente vou ter que perder tempo e acionar o hotel judicialmente para tentar resolver o problema e não ficar com o prejuizo da batida no carro que por sinal tinha 5 meses de uso e com várias cameras ajudando e mesmo assim conseguiram fazer o impossível de bater com o carro.

2026-06-03 via Nuitee
A
Andrews Werbiska couple br
7
2026-06-02 via Nuitee
N
Nicolás solo_traveller ar
10
2026-06-02 via Nuitee
C
Camilla couple br
10
Funcionários empenhados em transformar a experiência do cliente na melhor possível
Pros:

Café da manhã impecável e atendimento de todos os funcionários fizeram muita diferença

Cons:

achei que a limpeza do piso de dos móveis do quarto onde estava não estava 100%. O quarto onde eu estava tinha uma outra porta que dava pra outro lugar e escutei barulho do outro quarto

2026-06-02 via Nuitee
J
Jose family_with_children br
10
2026-06-02 via Nuitee
A
Andressa solo_traveller br
10
2026-06-02 via Nuitee
C
carolina couple cl
8
Lo pasamos muyyyy bien
Pros:

El lugar

Cons:

Mucha gente

2026-06-02 via Nuitee
N
Natália couple br
10
Espetacular
Pros:

Tudo extremamente limpo e organizado !

Cons:

Não tenha nada que não tenha gostado

2026-06-01 via Nuitee
L
Lisandra couple br
10
Ótima opção de estadia na Barra
Pros:

Gastronomia otima. Staff de todas as areas preparados e educados. Quarto espaçoso e confortavel. Academia e piscinas muito bons.

2026-06-01 via Nuitee
P
PAULO VICTOR solo_traveller br
9
Pros:

Estrutura do hotel excelente e os funcionários muito atenciosos e prestativos.

Cons:

No café da manhã, o fluxo é muito grande de pessoas e sempre confusão para pegar mesas. E uma pessoa "rouba" mesa da outra. Sugiro que coloquem uma placa em cada mesa para que possamos sinalizar que ela está ocupada enquanto estamos nos servindo.

2026-06-01 via Nuitee
K
KONRAD PATRICIO solo_traveller pe
8
Pros:

El desatyuno delicioso y las instalaciones son muy lindas.

2026-06-01 via Nuitee