Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Breakfast
Convenient Location
Cons:
Limited Room Amenities
Some Cleanliness Issues

Categories

Cleanliness
8.33
The bathroom was clean, although some facilities needed more attention.
Service
9.1
Staff were excellent, friendly, helpful, and went the extra mile.
Location
9.14
Perfect location for events at The O2 with easy access to the arena.
Room Quality
8.59
Rooms were comfortable, though more lighting and outlets were needed.
Amenities
8.62
Excellent gym, lovely pool, and spa facilities.
Value for Money
8.58
Price reflects the quality but could be slightly improved.
Food and Beverage
9.13
Breakfast was exceptional with a great selection.
Overall Experience
8.9
Wonderful stay overall, with just minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:26

Property Description

Experience the perfect blend of luxury and comfort at InterContinental London - The O2, your gateway to an unforgettable London experience.

Spa and Wellness
Pamper yourself in our lavish spa, where you can indulge in rejuvenating massages, body treatments, and revitalizing facials. After your treatment, unwind in the indoor pool, hot tub, or sauna.

Gastronomic Delights
Savor local cuisine at Market Brasserie, one of our three outstanding restaurants, or enjoy 24-hour room service for a cozy in-room dining experience. Pair your meal with your favorite drink at one of our two stylish bars/lounges.

Event and Business Facilities
Planning an event? With 16,146 square feet of versatile meeting space, including a conference center and 34 meeting rooms, we cater to all your professional needs while providing complimentary Wi-Fi and concierge services.

Book your stay today and immerse yourself in the luxe lifestyle at InterContinental London - The O2!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Video

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 238 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.9
C
Courtney • couple • gb
10
2026-06-06 • via Nuitee
J
Jacob • couple • gb
10
2026-06-06 • via Nuitee
C
Charlotte • solo_traveller • gb
8
Really nice
Pros:

The view and the bed was stunning

Cons:

The room could have been cleaner and I didn’t enjoy the surprise fire drill that I was told nothing about

2026-06-06 • via Nuitee
S
Samantha • extended_group • gb
10
Perfect for the O2
Pros:

Great location for the O2, spacious clean rooms and good choice of breakfast

Cons:

Bar prices slightly pricey but view is amazing of the nights with all the lights across the river

2026-06-06 • via Nuitee
S
Sharon • solo_traveller • gb
10
An amazing stay
Pros:

Very clean and comfortable, lovely staff. Great location

2026-06-05 • via Nuitee
M
Miklostamas97 • solo_traveller • hu
10
Fine weekend at fine hotel
Pros:

Minden tökéletes volt. Nem az első látogatásom ide
Minden alkalommal hatalmas élmény volt

Cons:

Kár hogy nem maradhadtam tovább

2026-06-05 • via Nuitee
H
Hans Henrik • couple • dk
10
Er skønt ophold.
Pros:

Rigtig god service og et lækkert hotel med fremragende udsigt over Themsen.

2026-06-05 • via Nuitee
T
Tatiana • couple • it
9
Eravamo al 13 piano . La vista spaziale
Pros:

Ottima posizione , collegamento diretto con O2 quindi top .

Cons:

Nulla

2026-06-04 • via Nuitee
L
Lizzie • couple • gb
10
Was in London for concert and the hotel was perfect for it. Second time staying and would always plan staying here if at
Pros:

Location was perfect for what we were in London for

Cons:

N/A

2026-06-04 • via Nuitee
A
Anne • family_with_children • gb
7
2026-06-04 • via Nuitee
L
Lauren • solo_traveller • gb
8
2026-06-04 • via Nuitee
D
Delameek • couple • gb
10
2026-06-03 • via Nuitee
D
Debbie • family_with_children • gb
10
2026-06-03 • via Nuitee
D
Delameek • family_with_children • gb
10
2026-06-03 • via Nuitee
M
Maja • solo_traveller • nl
10
2026-06-03 • via Nuitee
J
Julia • solo_traveller • se
9
2026-06-02 • via Nuitee
Z
zenner • solo_traveller • lu
10
2026-06-02 • via Nuitee
E
Emilia • family_with_children • gb
10
Incredible stay
Pros:

Lovely hotel. Amazing staff and lovely room. We stayed for two nights and it was amazing. The pool was beautiful. Incredible view from our room.

Cons:

Nothing

2026-06-02 • via Nuitee
S
Stephen • extended_group • gb
10
Pros:

Easy access to everywhere, clean very nice

Cons:

Nothing

2026-06-02 • via Nuitee
K
Kirsty • solo_traveller • gb
10
2026-06-02 • via Nuitee