Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Stunning location
Great food
Cons:
Cleanliness issues
Room quality inconsistent
Need for maintenance

Categories

Cleanliness
6.66
The reviews mentioned issues with cleanliness, including broken showers and not-so-clean rooms.
Service
8.63
The staff were frequently described as friendly and attentive, contributing positively to the experience.
Location
8.67
Many reviews praised the great location and stunning views, enhancing the overall appeal.
Room Quality
7.12
Some comments indicated that rooms were old or not as expected, but others found them spacious and with great views.
Amenities
7.65
Amenities like the spa and food service were highlighted positively, but some areas need upgrading.
Value for Money
7.11
The hotel is considered overpriced for the amenities and quality offered, as noted in several reviews.
Food and Beverage
8.16
Food received positive feedback, especially breakfast, although some complaints about service timing were noted.
Overall Experience
7.63
While there were ups and downs, many reviews depicted an overall pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:15

Property Description

Magnificent Views and Comfortable Rooms

Experience breathtaking views of the estuary and beach from your balcony at The Estuary Hotel & Spa. Relax in air-conditioned rooms with en-suite bathrooms, satellite TV, and coffee-making facilities.

Delicious Dining and Refreshing Drinks

Indulge in a culinary delight at the Fish Eagle Restaurant, serving breakfast, lunch, and dinner. Unwind at the bar with a variety of cocktails and drinks to choose from.

Relaxing Spa and Nearby Attractions

Pamper yourself with body treatments and massages at the spa. For outdoor enthusiasts, golf courses like Port Edward Country Club and attractions like Umtamvuna Nature Reserve are just a short drive away.

Book your stay at The Estuary Hotel & Spa for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ZAR 250 per person per night when using an available cot.
    Children up to and including 2 years old stay for ZAR 250 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 600 per person per night when using an existing bed.
    Children up to and including 11 years old stay for ZAR 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1169 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.63
K
Kerry extended_group za
8
2026-05-11 via Nuitee
S
Sinethemba couple za
7
Pros:

Nice view

Cons:

Nothing

2026-05-11 via Nuitee
J
Justin solo_traveller za
8
2026-05-09 via Nuitee
C
Claire couple za
8
2026-05-07 via Nuitee
O
Olumuyiwa solo_traveller za
8
2026-05-06 via Nuitee
T
Theo couple za
7
Great place to get away and just unwind
Pros:

Places is really beautiful and relaxing
Rooms where good

Cons:

WiFi is terrible
Menu choices are extremely limited
Tv has only 3 channel and they have disable the smart tv aspect of it so could not even watch Netflix, or another streaming services

2026-05-03 via Nuitee
K
Keegan solo_traveller za
3
Pros:

The potential

Cons:

Cleaniness
Upkeep and maintainence
Lack of activities
No value for money.
Sadly wouldn't stay again

2026-05-01 via Nuitee
P
pillay solo_traveller za
10
2026-04-30 via Nuitee
M
Mlamuli solo_traveller za
10
Pros:

Breathtaking views
Tranquil

Cons:

Nothing

2026-04-30 via Nuitee
B
Bongiwe couple za
9
Wonderful if you want a peace and quiet
Pros:

Tranquility

Cons:

A bit on the outskirts

2026-04-29 via Nuitee
B
Brian solo_traveller za
6
2026-04-29 via Nuitee
B
Brigdlal solo_traveller za
8
Pros:

Really enjoyed my stay here.
Kids really enjoyed it alot.
A peaceful and serene area
Will definitely go back

Cons:

More work on the toilets, the room we stayed in kept clogging. The breakfast they should have more options on the menu

2026-04-29 via Nuitee
S
Suraj solo_traveller za
5
Pros:

Location was good.

Cons:

Room condition was very poor. Bathroom condition not neat. Bed was very small and saggy. Smell of moisture and dampness. Breakfast too basic

2026-04-28 via Nuitee
L
LOCKSMITH couple za
6
Pros:

The location was much better than the last time. It was more visible at night. Love the view as always. This was our 3rd visit at the hotel and 1 at the Villas. The staffs were very friendly and helpful. Simply loved the heated towel rack. Enjoyed the shower. Towels & linen where very clean.
Overall, it was a very peaceful and relaxing holiday. Will definitely go there again.

Cons:

Very bad network. Couldn't get Wi-Fi connection. Security needs to check driver`s license when vehicle is coming in. Need better TV stations. I personally like my rooibos tea at night. I missed that.

2026-04-28 via Nuitee
H
Hamel Naidoo solo_traveller za
8
2026-04-27 via Nuitee
J
Jonathan solo_traveller za
8
Pros:

Scenery was good

Cons:

The bathroom, extractors would be a huge improvement

2026-04-26 via Nuitee
N
Nonsindiso couple za
8
It was an amazing experience
Pros:

The Staff was very friendly and welcoming. The place was very clean

Cons:

There were cats

2026-04-26 via Nuitee
S
Sindisiwe solo_traveller za
9
Pros:

Friday buffet dinner was super.👌👌👌

Cons:

Unavailability of plugs near the beds was an inconvenient since we like to use our phones even while in bed.

2026-04-25 via Nuitee
A
Andrew family_with_children za
10
Great location, Great staff, Great Service, Great food, Great price…. what more can you ask for
Pros:

Great location, Great staff, Great Service, Great food, Great price…. what more can you ask for

Cons:

There was nothing to dislike about the property

2026-04-25 via Nuitee
A
Annelene couple za
7
2026-04-23 via Nuitee