Palette Near SOGO KL Formerly Campbell Hotel

Hotels
•
OYO Rooms
6.7 (1647 reviews)
1, Kompleks Campbell, Lorong Tuanku Abdul Rahman, Chow Kit, Kuala Lumpur , Kuala Lumpur , my
+60 11-1301 1300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast varieties
Cons:
Cleanliness issues
Noisy environment
Inconsistent room quality

Categories

Cleanliness
4.85
Dirty rooms with cockroaches mentioned in reviews.
Service
8.31
Staff were accommodating and understanding, especially during breakfast.
Location
8.35
Convenient location near malls and food stalls.
Room Quality
5.31
Many complaints about room conditions including noise and broken fixtures.
Amenities
6.34
Amenities were standard but improvements needed.
Value for Money
6.8
A reasonable value but with several caveats.
Food and Beverage
7.35
Breakfast varieties improved, although some guests had negative experiences.
Overall Experience
6.32
Mixed reviews with significant issues in cleanliness but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Prime Location in Shopping District
Located in Jalan Tunku Abdul Rahman shopping district, our hotel allows guests to indulge in retail therapy within walking distance.

Comfortable Rooms with Modern Amenities
Our fully air-conditioned rooms are equipped with flat-screen TVs, electric kettles, and free toiletries for a convenient stay.

Convenient Facilities and Services
From all-day dining at Campbell Coffee House to well-equipped meeting facilities, our hotel offers a range of services to cater to your needs.

Book now for a delightful stay at The Grand Campbell Hotel Kuala Lumpur and experience the best of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.7
Based on 1647 reviews
Cleanliness: 4.85
Service: 8.31
Location: 8.35
Room Quality: 5.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 6.32
N
Norhizam • solo_traveller • my
2
2026-08-19 • via Nuitee
S
syazwan • solo_traveller • my
6
Pros:

Near to town. Comfy bed.

Cons:

Aircond not functioning well. Dirty toilet.

2026-08-18 • via Nuitee
A
Amir Zakwan • couple • my
10
2026-08-17 • via Nuitee
A
Ahmad Zafri • solo_traveller • my
8
Pros:

Parking senang.. Dekat dgn tempat meeting

Cons:

Tidak ada

2026-08-15 • via Nuitee
Z
zulkefli • solo_traveller • my
5
2026-08-14 • via Nuitee
H
Hoang Ngan • family_with_children • vn
7
KHÁCH SẠN Ở VỊ TRÍ PHÙ HỢP VỚI CÔNG VIỆC CỦA CHÚNG TÔI
Pros:

TIỆN VÌ GẦN TRUNG TÂM VÀ KHU MUA SẮM DỄ ĂN UỐNG

Cons:

RÂT KHÓ ĐỂ MUA ĐỒ UỐNG CÓ CỒN TẠI KHU VỰC XUNG QUANH KHÁCH SẠN

2026-08-11 • via Nuitee
H
Hoang Ngan • couple • vn
6
2026-08-11 • via Nuitee
S
Sarudin • couple • my
7
Ok
Pros:

Location

Cons:

No towel change service for more than a day stay

2026-08-10 • via Nuitee
B
Bustamam • solo_traveller • no
2
Pros:

The place near shopping good.

Cons:

The room not inluding towel and no internett. Toilet paper. Not clean . To much insect in side room.very bad water.

2026-08-10 • via Nuitee
A
Ahmad Amaludin • couple • my
7
2026-08-10 • via Nuitee
R
Rosemaria Mohd Nordin • solo_traveller • my
9
2026-08-07 • via Nuitee
E
E.SAMUDIN • couple • my
9
Pros:

Good near sogo,

2026-07-23 • via Nuitee
R
Ruben • solo_traveller • fr
1
Atroce
Pros:

Rien

Cons:

Tout

2026-07-19 • via Nuitee
M
Mustafar • couple • my
9
2026-07-18 • via Nuitee
A
Ahmad Azmi • extended_group • my
1
Not recommended
Pros:

Nothing

Cons:

Hospitality. Cancelled my paid booking. Replace with room without a cond. Receptionist male should not be there. Very very very bad

2026-07-16 • via Nuitee
N
Normi • solo_traveller • my
1
2026-07-15 • via Nuitee
M
MOHD FAUZI BIN YUSOF • solo_traveller • my
6
2026-07-14 • via Nuitee
H
HERMAYATI • family_with_children • my
7
2026-07-14 • via Nuitee
S
Siti • solo_traveller • my
7
Pros:

Rate, location and cleanliness.

Cons:

Reception counter, PIC not available when want to validate the parking. Need to wait for approx. 20 min.
(during early morning)

2026-07-10 • via Nuitee
S
s • couple • my
1
Bad
Pros:

I've been scammed

Cons:

Bad

2026-07-09 • via Nuitee