Hotel Royal Palace

Hotels
•
Independent
8.2 (77 reviews)
6ta Avenida 12-66, Zona 1, Guatemala City, 1001 , Guatemala City , GT
502-24164300

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Meeting rooms
Smoke-free property
Wedding services
See all facilities

Review Highlights

Pros:
Good

Categories

Cleanliness
4.64
Standard quality for this hotel tier.
Service
6.61
Standard quality for this hotel tier.
Location
6.65
Standard quality for this hotel tier.
Room Quality
6.6
Standard quality for this hotel tier.
Amenities
6.63
Standard quality for this hotel tier.
Value for Money
5.59
Standard quality for this hotel tier.
Food and Beverage
5.64
Standard quality for this hotel tier.
Overall Experience
5.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:26

Property Description

Discover a hidden gem in the heart of Guatemala City at Hotel Royal Palace, where comfort meets convenience.

Unmatched Amenities
Enjoy an array of amenities including complimentary wireless internet and laundry facilities to make your stay effortless. Our friendly 24-hour front desk is always ready to assist with any needs.

Dining Delights
Savor delectable international cuisine at Los Helechos restaurant, followed by a relaxing drink at our cozy bar/lounge. Room service is available for those who prefer to unwind in the comfort of their room.

Spacious Accommodations
Retreat to one of our 71 inviting guestrooms featuring private balconies or patios, perfect for morning coffee. Enjoy modern entertainment with cable programming and rejuvenating rainfall showers in the elegant bathrooms.

Experience the perfect blend of relaxation and exploration. Book your stay at Hotel Royal Palace today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 77 reviews
Cleanliness: 4.64
Service: 6.61
Location: 6.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 5.59
Food and Beverage: 5.64
Overall Experience: 5.61
S
Sandra I • partner
10
Pros:

Good

2025-06-17 • via Nuitee
D
DANIEL
4
Pros:

Very poor location

2025-05-09 • via Nuitee
M
Mariluz • family
10
Pros:

Nice location!

2025-04-10 • via Nuitee
S
Shirley Zulema
4
Pros:

Las camas estaba horribles hasta los alambres de la cama se podían sentir no tiene aire acondicionado para el precio es muy horrible

2025-03-29 • via Nuitee
L
luis • family
10
Pros:

The hotel is well located there is a lot of stores and restaurants with in a walking distance.

2025-03-14 • via Nuitee
R
Rolando vasquez
10
Pros:

Amazing

2025-03-12 • via Nuitee
R
Rosa • friends
10
Pros:

Great location! Walkable to shopping, restaurants to Catholic church, National Palace, museums and Metropolitan Cathedral Church. Also close to Elektra store in case you need to exchange money. Close to airport about 25 minutes depending traffic. The staff was very nice, thanks Heidi and Evone.

2025-03-09 • via Nuitee
D
Daniel
8
Pros:

This a real through back about 100 years and maintained well but I like to support these historic hotels. If you want to be in the centro which you may not, this is the place.

2025-02-18 • via Nuitee
M
Michael • family
6
Pros:

Hotel war ok. Ist mit 3 Sternen bewertet. Mehr ist dann nicht zu erwarten. Gebäude etwas in die Jahre gekommen. Warmwasser hat sehr lange gedauert bis es warm war. Kein Safe Box im Zimmer.

2025-01-31 • via Nuitee
A
Ana
10
Pros:

I enjoyed pretty much my stay. It was clean and well maintained. It only needs some bars to hold in the shower and in the toilet. The toilet is low

2025-01-16 • via Nuitee
E
Ezequiel
10
Pros:

Good

2024-12-19 • via Nuitee
G
gilmar
6
Pros:

NO AIR CONDITIONER!! was the down I could not sleep because it was too hot! and nobody in the whole hotel knew about a taxy or any other transportation to go to the bus terminal I have to go outside and catch a street taxy that was very unsafe!!

2024-09-04 • via Nuitee
C
Carlos • partner
6
Pros:

Poor customer service at reception

2024-03-30 • via Nuitee
F
Fernando • family
8
Pros:

Hotel histórico, la limpieza está bien, colchones normales, personal amable

2024-01-26 • via Nuitee
J
Jessica • family
6
Pros:

The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.

2023-11-13 • via Nuitee
J
Jorge • family
8
Pros:

The location is very good, to go shopping , restaurants, and go to see the downtown

2023-10-10 • via Nuitee
J
Jeffrey
10
Pros:

Great central location in Zone 1. Able to walk every where and felt very safe.

2023-09-21 • via Nuitee
R
Roberto
8
Pros:

La estadía en el hotel fue muy buena.

2023-06-30 • via Nuitee
M
Malcolm
8
Close to historic center, no breakfast,
Pros:

For the price, it would be nice if they included breakfast in the price.
Our corner room was a bit Noisy due to traffic noise.

2023-05-03 • via Nuitee
R
Ronaldo
10
Pros:

Nice in clean place

2023-01-06 • via Nuitee