Comfort Suites Hartville-North Canton

Excellent breakfast

convenient to shopping, all but one helpful staff. brealfast. very clean, pleasant enviroment, very accommadating

Everything

Conveniently located

Outstanding place right in downtown Hartville. Everything was exceptional on this trip. Close to the world famous Hartville Kitchen which is an outstanding place to eat. Also the Mi Casa Mexican restaurant was exceptional and had terrific Margaritas. The hotel was well cared for and the staff was fantastic

The room was clean and ready when we arrived. The bed was very comfortable. The breakfast was good with limited selections, but what we had was good. We used the pool and hot tub which was nice and fully stocked with towels. Everything was clean. The lady at the front desk was very nice.

Very comfortable hotel in a great location. Breakfast selection was excellent. Would highly recommend this hotel.

This facility and staff were excellent! Initially planned only one night but stayed 4 though our NE Ohio visit to family. Rooms were spacious and well cared for; facility clean, well lite, staff very friendly and worked well together. Stayed in many hotels in North America, Europe and Australia - this one is as excellent as can be.

Very nice hotel with a great staff, the room was very clean as well as the rest of the building. We would recommend to everyone.

This was my first time staying at a Choice Hotel/ Comfort Suites. I was pleasantly surprised with the cheaper rates, a bigger, super clean, room, We enjoyed the heated pool, the hot tub, and a free breakfast. I’d have to say the queen sized bed I slept in was the most comfortable out of many other hotel stays.

This is a very quiet location, with clean room, exceptional service and great breakfast provided I have stayed here many times and are never disappointed.

From the check in to check out, everything was perfect. The staff is helpful and friendly. The rooms are spacious and clean. I would recommend this hotel and stay here again if in the area.

This hotel had excellent customer service and plenty of amenities. The place was clean and well maintained.

My son and I were at this hotel as we were in the area for a sporting event. The hotel itself was clean and the staff was friendly. Unfortunately there was a major problem. The room we got was a pet friendly room (we did not have a pet with us), and it smelled like old urine in the room. I don't know if it was from the couch or carpet, but the smell was so terrible that I didn't want to spend time in the room. We had the room booked for 2 nights, so on the second day I spoke with the manager and told him what was going on. He offered a one bedroom room because that is all they had left. Unfortunately, they would not work for my teenage son and me. He did apologize, but no discount was given for the 350 dollars we spent on a room for 2 nights that we tried to avoid.

Thank you for making thing easy from start to finish. From online reserving to making a quick change with a phone call. Things were easy.

I reserved AND prepaid for a specific disability room with a roll in shower as I can't walk. Checking in we were told it wasn't available, no real explanation and ended up with a standard room with a shower, no seat, that I can't use. Hotel wasn't busy and no compensation was offered although I asked for it. Very unhelpful front desk. Will never stay there again.

When I rate a chain hotel with a 4, I normally mean that it's meeting the chain's usual standards. In this case it's a little different. Overall, I found this location just about worthy of a 5, Staff was superb, suite was excellent, all of the little nice touches I appreciate.

So what pulls it back down? Whoever designed the bathroom has fallen for the idea that a half-glass shower enclosure is so chic. To their credit, the hotel provided a non-slip shower mat that one might put on the floor outside the shower, but all in all, if the shower does not have a complete enclosure, the soapy water splashes out onto the floor and creates a hazard--one that caused me to fall and injure my knee in another hotel. So I skipped showering.

The front desk noted that they offer a shower cutrain--no note about that in the room where it might have informed me before I was checking out.

I feel unhappy about letting one detail knock down a rating, but hoteliers everywhere need to take note: if your designer thinks a half-enclosed shower is fashionable, fire and get a competent one.