The Wallhouse Hotel, an Ascend Collection Hotel

Hotels
Ascend Collection
9.4 (778 reviews)
2870 Cove Lane , Walnut Creek , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Cons:
Cold breakfast options
Uncomfortable pull-out sofa
Limited balcony usability

Categories

Cleanliness
9.69
Multiple reviews highlight cleanliness, noting it as one of the standout features of the hotel.
Service
9.66
Most reviews praise the friendly staff, contributing positively to the overall experience.
Location
9.7
Convenient location is mentioned frequently, enhancing accessibility to local attractions.
Room Quality
9.15
Room quality is generally good but includes some complaints about specific amenities like the pull-out sofa.
Amenities
9.18
Good amenities noted, though breakfast options received mixed feedback.
Value for Money
9.14
Overall perceived as good value, though specific remarks about balcony chair availability affected sentiment.
Food and Beverage
8.69
Breakfast offerings were critiqued for lacking variety and quality.
Overall Experience
10
Overall experience is highly rated, indicated by numerous positive remarks across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:31

Property Description

Luxurious Accommodations
Experience modern designed rooms at The Wallhouse Hotel, Ascend Hotel Collection featuring flat-screen HDTV, luxury bedding, and convenient amenities like a microwave and refrigerator. Some rooms even offer a private balcony for a perfect retreat.

Relaxation and Recreation
Unwind in the hot tub, stay active in the fitness centre, or take a refreshing dip in the indoor pool. With a stone patio and fire pit, enjoy cozy evenings outdoors. The hotel also provides free WiFi, ensuring you stay connected throughout your stay.

Convenient Location and Nearby Attractions
Located in Walnut Creek near the Amish Country Theatre, The Wallhouse Hotel is surrounded by attractions like The Farm at Walnut Creek and Fire Ridge Golf Course. Start your day with a complimentary hot breakfast before exploring the area.

Book now for a luxurious and convenient stay at The Wallhouse Hotel, Ascend Hotel Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Location

Guest Reviews

9.4
Based on 778 reviews
Cleanliness: 9.69
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 10
H
Hetty solo_traveller nl
9
Schoon hotel met ruime kamers
Pros:

Heel schoon was de kamer. Grote kamer. 2 queen size bedden. Kitchenette, met mogelijkheid om thee en Starbucks koffie te maken. Eettafel met 4 stoelen. Volop ruimte om je koffers neer te zetten.
Wasmachine en droger voor gebruik gasten.
Op 5 wandelminuten van der Dutchman. Een Amish restaurant voor de lokale bevolking, dat ontzettend goed loopt. Goed eten. Gaan om 20.00u dicht.
Goede uitvalsbasis om de omgeving te verkennen.
We hebben zelfs een nacht bijgeboekt.
We hebben 3 nachten geslapen. De kamer is tijdens ons verblijf niet schoon gemaakt. Wel hing er dagelijks een tas met schone handdoeken etc aan de deurklink. Een wc borstel zou wel fijn zijn.

Cons:

Het ontbijt heeft keuze uit veel vooral zoete dingen. Ik miste de naturel yoghurt.

2026-08-12 via Nuitee
A
Amber solo_traveller us
7
2026-08-11 via Nuitee
E
Elizabeth family_with_children us
9
Overall experience was great. Clean quiet and comfortable made for a great stay.
Pros:

Very clean quiet and comfortable.

Cons:

Everything was great no dissatisfaction.

2026-08-09 via Nuitee
V
Vilson couple us
10
2026-08-08 via Nuitee
D
Dave couple us
10
2026-08-05 via Nuitee
H
HANNAH solo_traveller us
10
The Wallhouse Hotel was great. I discovered that I am not a fan of the area.
Pros:

It was the first time in several months that housekeeping cleaned during my stay. Most places are only cleaning at the end of a two or three day stay.
Breakfast was exceptional, lots of options.

Cons:

I still like hotels with restaurants in house offering dinner service.
There weren't a lot of dining options in the area.

2026-08-03 via Nuitee
J
James couple us
10
Always a good stay.
Pros:

Location

Cons:

Nothing

2026-08-03 via Nuitee
D
Dave solo_traveller us
10
Pros:

Always great a stay !

2026-08-03 via Nuitee
D
Dale couple us
10
2026-07-25 via Nuitee
J
Juliann family_with_children us
9
2026-07-24 via Nuitee
D
Debra family_with_children us
1
Had to leave because they were standing there waiting on me to check out and she made them leave.
Pros:

Nothing. I called prior to the stay to double check if my emotional support service dogs were allowed due to PTSD and they said yes. As soon as we walked in we were social profiled with a classism as no good by Margaret. She said we had to fill out paperwork for our two ESSD dogs. So I started writing that my dog supported me for my anxiety about trusting anyone. My son was murdered five years ago by his wife. Whom I trusted for 13 years. Anyways, Margaret started yelling at us telling us to leave that the dogs can't be there. "She screamed leave now, leave now"! So when I asked for her boss she said they weren't there and I said then get them on phone because I doubled checked before I brought them and now they weren't allowed to stay. I talked to Amy(her boss) and Amy let us stay. Now, once Amy gave Margaret the news, Margaret got really upset and told us the dogs weren't allowed anywhere in the motel without us and we weren't allowed to leave the room without our dogs being in our arms. They were not allowed to be left along in the room. Mind you, I had doggie diapers on them the whole time they were in the room. So we left the hotel to sight see and had our dogs with us. My group consisted of twelve people, my other son, his wife, and four of my grandsons. My husband, me and the son who got murdered we now have custody of his four kids. It cost us around $1500.00 to rent two rooms for two nights. We were also told our dogs could not be up on the third floor in our sons room at all. So if we wanted to go up to our sons room we would had to take our dogs to our car and leave them. We went to dinner and guess what. Our dogs were allowed to be in the restruant with us. We went into a store and the dogs were allowed. So after a couple of hours we decided to go back to the hotel. We walked in and every employee stared at us like we were criminals. The whole group went back to my room to decide what we were going to do next.

Cons:

Breakfast in the morning or if we go swimming what do you do about the dogs? So with my dog in my arms I went up to the desk and asked Margaret what were we to do with our dogs while we were eating breakfast or swimming and she replied" They have to be with you at all times, not my problem". So I went back to the room and told them what she said. Since my husband said we should just go home but I was not going to ruin our vacation so my son said why don't I take you back home and you can leave the dogs. We agreed and was leaving to take them home. I had them in my dog stroller and a family walked in front if us just as we were turning the corner at the elevator and my little five pound chinchilla barked once and Margaret came from around the corner from the breakfast area were she was entertaining a group of people that wheb we last by there were starring us down. So Margaret was yelling, that dog is vicious, we cant have vicious dogs in her. There is no barking allowed. Mind you, when I talked to Amy, I stated my dog would bark if someone got near because she senses my anxiety and knows to bark to warn me of someone getting close to me. Also she barks if I pass out due to anxiety. So as I was saying we were leaving to take my dogs home. So my dogs were at the hotel for less than two hours. So then the rest of the weekend was like being in hell! When we were at the hotel we were watched like we're trash and didn't deserve to be in this hotel. Now at checkout, my husband was so angry that we were treated like we were that he went up to Margaret and told her she needed to check the room. ( I forgot to mentioned that Margaret told us at check in that there would be an additional $150 added to our room for cleaning after the dogs). So he told the co-worker next to Margaret (Andy), go check the room and Margaret said no he cant do it neither. So she called five housekeepers down and they went and checked the room. IT WAS CLEAN!

2026-07-23 via Nuitee
D
Debra family_with_children us
1
This is not the first or last bad review they will get from the public in Margret!
Pros:

Breakfast made me sick on Saturday. Felt nauseated after eating it.

Cons:

Margaret the front office person was very rude and obnoxious. She yelled at me and my family constantly! She treated us like we were trash and didn't belong there, like we should have stayed at a cheap hotel. My husband is a disabled veteran and he has never been treated as bad as this at all. We believe this is how veterans are treated at the Wallhouse hotel in Walnut Creek Ohio. My grandchildren got to watch her treat my husband and myself like we were little children yelling at us every time she seen us. This is the worst vacation I have been on. Margaret turned our vacation into a nightmare we was staying in hell. I would not recommend it to anyone. We are now trying to resolve this with Ascend properties.

2026-07-21 via Nuitee
S
Stewart family_with_children us
9
2026-07-20 via Nuitee
M
Mary couple us
10
I highly recommend staying at The Wallhouse….you will not be disappointed!
Pros:

Everything…from Margaret’s cheerful welcome to her “come back and see us” as we left for home. This was not our first stay at The Wallhouse. We go back every time we visit Holmes County because it’s very clean and quiet and conveniently close to restaurants and shopping. It’s not outrageously expensive either. I especially like the in-room recliners as opposed to a desk and chair or sitting on the bed to relax after a long day.

Cons:

There wasn’t anything to not like!

2026-07-20 via Nuitee
B
Bobbi solo_traveller us
10
Pros:

Very clean, nice pool, great location. Great breakfast. Staff was very friendly.

2026-07-17 via Nuitee
L
Linda couple us
9
Amazing escape from reality.
Pros:

The location was great. View from balcony was beautiful.

2026-07-13 via Nuitee
K
Krista solo_traveller us
10
Pros:

Staff is very friendly. The hotel is spotless.

Cons:

2w

2026-07-12 via Nuitee
A
Amber couple us
7
Pros:

Breakfast was good. Definitely a notch above typical breakfast buffets with fresh scrambled eggs, bacon, biscuits and gravy.

Cons:

Our room faced the main highway and there was a lot of road noise from the traffic on the road.

2026-07-08 via Nuitee
C
Cheree couple us
10
We had a exceptional stay .
Pros:

Covenience, comfort and clean!

Cons:

Nothing

2026-07-08 via Nuitee
S
Stacey couple us
10
Great stay would come back again
Pros:

Very clean, friendly staff

2026-07-08 via Nuitee