The Helmet Hotel

Hotels
4.5 (3039 reviews)
Paleizenstraat 90 , Brussels , be

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Allergy-free room
Free wired internet
Self parking (surcharge)
Internet access
Garage

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room conditions
High prices for low quality

Categories

Cleanliness
2.64
Many reviews highlighted significant cleanliness issues, including dirt, odors, and unclean facilities.
Service
6.61
Some guests noted that a staff member was understanding and attempted to rectify issues, but overall service left much to be desired.
Location
8.65
Multiple reviews mentioned the hotel’s good location near the city center and public transport.
Room Quality
3.6
Several comments stated rooms were cold, dirty, with poor lighting and maintenance.
Amenities
2.63
Guests complained about ineffective heating and a lack of basic amenities like clean towels.
Value for Money
4.59
Guests felt the hotel was overpriced given the conditions described.
Food and Beverage
2.64
No breakfast service was available, which disappointed several guests.
Overall Experience
4.61
Overall negative experiences with room conditions and cleanliness, despite some positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:25

Property Description

Stunning Views from the 7th Floor Terrace
Enjoy breathtaking views of the iconic Atomium building and its surroundings right from the terrace at The Helmet Hotel.

Modern Amenities for a Comfortable Stay
Relax in rooms equipped with a flat-screen TV, international channels, and coffee- and tea-making facilities. The large windows offer plenty of natural light, while the bathroom features free toiletries, a hair dryer, and a refreshing rain shower.

Convenient Location for Exploring Brussels
Located just 3 km from popular sights like Manneken Pis and the Brussels Central Square, and with the European Union buildings nearby, our hotel offers easy access to key attractions. Plus, with a metro stop at our entrance and the Brussels North Train Station just 500 metres away, getting around the city is a breeze.

Book your stay at The Helmet Hotel now and experience the best of Brussels!

Important information:

Parking costs 25 euros per day, but cars that use LPG are not allowed.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.5
Based on 3039 reviews
Cleanliness: 2.64
Service: 6.61
Location: 8.65
Room Quality: 3.6
Amenities: 2.63
Value for Money: 4.59
Food and Beverage: 2.64
Overall Experience: 4.61
P
Paul • couple • fr
3
La porte douche ne ferme pas et la fenêtre douche ne ferme pas et il faut plus de la propreté merci
Pros:

Non j’ai mangé dehors

Cons:

La propreté c pas vraiment au top et ilya trop ds bruit ,mais wifi ça va sauf la porte et ferme douche ça ferme pas merci

2026-05-09 • via Nuitee
P
Prince Mauryl • couple • cg
7
2026-05-08 • via Nuitee
F
Fouad • couple • be
2
Cons:

Trop de bruit la nuit ce n’est pas bien isoler. La réception m’a réveillé car il se demandait pourquoi j’étais là

2026-05-08 • via Nuitee
W
Waszkiewicz • solo_traveller • pl
5
Pros:

netflix

Cons:

brud

2026-05-07 • via Nuitee
K
Kakovincent • solo_traveller • fr
8
2026-05-07 • via Nuitee
D
Dina • extended_group • th
2
Pas propre.
Pros:

Le personnel est sympa

Cons:

Very very dirty. Doesn’t look like the pictures at all. Disgusting

2026-05-07 • via Nuitee
A
Agnieszka • solo_traveller • pl
2
2026-05-07 • via Nuitee
S
Serge • solo_traveller • fr
6
2026-05-06 • via Nuitee
C
Chokri • solo_traveller • be
6
Moyen
Pros:

L'emplacement de l'hôtel

Cons:

Le calme

2026-05-06 • via Nuitee
Y
yali • solo_traveller • gb
10
2026-05-06 • via Nuitee
S
Sia • family_with_children • fr
2
2026-05-06 • via Nuitee
B
Buzea • solo_traveller • de
1
2026-05-05 • via Nuitee
A
Amissi • couple • be
1
2026-05-05 • via Nuitee
L
Loubna • solo_traveller • fr
4
Pros:

Bon emplacement à côté de la rue brabant

Cons:

Porte de la chambre qui grince il faut la pousser de toute ses forces pour la faire bouger
Fenêtre cassée et sol sale

2026-05-04 • via Nuitee
N
Narychkin • solo_traveller • be
1
Pros:

Месторасположение

Cons:

Грязно плохой запах места мало очень

2026-05-04 • via Nuitee
I
Inês • solo_traveller • pt
6
2026-05-03 • via Nuitee
Ícaro • solo_traveller • fr
1
Cons:

The room is awful, the walls and floors were dirty.
The shower was disgusting.
The whole building smells like cigarettes

2026-05-03 • via Nuitee
F
Filatov • solo_traveller • nl
3
2026-05-03 • via Nuitee
E
Eric • solo_traveller • be
10
Pros:

Le confort

Cons:

Parfait

2026-05-03 • via Nuitee
F
Fatma • extended_group • tr
1
Otel bütünüyle kötü
Pros:

Hiçbir şey

Cons:

Her şeyi

2026-05-03 • via Nuitee