Hyatt Place Kansas City Lenexa City Center

Hotels
Hyatt Place
9.1 (449 reviews)
8741 Ryckert Street , Lenexa , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations.
Great location with easy access to attractions.
Cons:
Mixed service quality, some complaints regarding staff behavior.
Some issues with value due to unexpected charges.

Categories

Cleanliness
9.1
Cleanliness praised in multiple reviews, although one mention indicated some issues.
Service
8.6
Service received mixed feedback, notably a complaint about rude staff.
Location
9.6
Location commended for accessibility to restaurants and attractions.
Room Quality
9.6
Most reviews highlighted the room quality as comfortable and well-designed.
Amenities
9.1
Amenities well-received, especially the breakfast and pool facilities.
Value for Money
8.6
Value discussed in terms of price versus quality, with some complaints about extra charges.
Food and Beverage
8.6
Breakfast received both praise and criticism for being repetitive.
Overall Experience
9.6
Overall experiences were largely positive, with multiple returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:35

Property Description

Luxurious Amenities
Experience the ultimate comfort at Hyatt Place Kansas City Lenexa City Center with a year-round outdoor pool and a modern fitness centre. Unwind and relax in style during your stay.

Convenient Services
Our hotel offers a 24-hour front desk to cater to all your needs promptly and efficiently. Enjoy a seamless and hassle-free experience from check-in to check-out.

Ideal Location
Located just 23 km from the vibrant city of Kansas City, our property provides easy access to nearby attractions such as Lawrence and Liberty. Plus, with the Kansas City International Airport a short 37 km away, traveling is a breeze.

Book your stay at Hyatt Place Kansas City Lenexa City Center now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 449 reviews
Cleanliness: 9.1
Service: 8.6
Location: 9.6
Room Quality: 9.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.6
P
patrick family_with_children us
10
Great location,
Pros:

Everything about this particular Hyatt Place was excellent, the location, the condition of the property, and the price. I come to the Kansas City area a few times a year and I wouldn’t stay anywhere else

2026-08-11 via Nuitee
L
lori couple us
10
2026-08-11 via Nuitee
S
shbaker Couples Reno, Nevada
10
Excellent hotel and they accommodated our special request!
Pros:

We visited KC in early August for a wedding and the Lenexa area was recommended as a place to stay. I called a few hotels to inquire how they manage guests with chemical and fragrance sensitivities. Most of the hotels while understanding do not have any special treatment... except for this Hyatt! When I inquired about this request, I was immediately transferred to Gary who is the manager of housekeeping. I explained our circumstance and he said their hotel has a complete protocol for people with chemical sensitivities. We had a long conversation about our needs and he patiently explained everything that they do to meet the needs of guests such as us.

Satisfied with his explanation I told him that I would make a reservation to stay there. Gary asked me to ring him about a week before arrival. Fast forward two months later and when i called Gary, he remembered me and said he has a post-it with my information on it! Now that's what I call excellent customer service.

The room did not disappoint! It did not have any chemical or overpowering fragrance smell so it was **perfect** for our needs. The hotel is modern, fairly new and extremely comfortable. We slept great at night and it was soooooo quiet!

The Lenexa area by the hotel is amazing. There are many restaurants and coffee shops nearby and everything is quite new. A very nice market is just on the other side of the freeway. It was a real joy to spend three nights at this Hyatt, and that joy was made even better with Gary's assistance to have a fragrance-free room. Thank you Gary and the housekeeping team for exceeding our expectations!

2026-08-09 via Tripadvisor
I
I7526GAcindys Business Topeka, Kansas
10
Great meeting space.
Pros:

Great meeting space and lovely guest rooms. Easy to get to location with close parking. The staff were great to work with.

2026-08-06 via Tripadvisor
S
Stephen couple us
9
2026-08-06 via Nuitee
O
Orlando couple us
9
2026-08-06 via Nuitee
N
Nava family_with_children us
10
2026-08-05 via Nuitee
L
Larry family_with_children us
10
2026-08-04 via Nuitee
S
Sarah couple us
10
2026-08-04 via Nuitee
J
Justin couple us
7
Overall very nice facility
Pros:

Was nice clean no complaints other than breakfast

Cons:

Breakfast was a dud options very generic and definitely not above the local gas station

2026-08-03 via Nuitee
C
Carla extended_group us
10
2026-08-02 via Nuitee
J
J9133CQkristinab NONE
10
Superior customer service
Pros:

Our stay at the high at the last two years with my daughter’s traveling softball team has been wonderful. Mary Sue Cooper has been amazing both to work with, highly recommend staying there. They are super accommodating. The hotel is clean. Breakfast is fresh and rooms are clean.

2026-07-29 via Tripadvisor
M
Miriam solo_traveller pl
10
2026-07-20 via Nuitee
A
Angelica family_with_children us
9
The hotel is very well located, and our stay there was very pleasant.
Pros:

Great location! It was convenient and close to everything we needed.

Cons:

I liked everything about the property, but the rooms are quite small.

2026-07-13 via Nuitee
S
Sandra couple us
10
2026-07-12 via Nuitee
T
Tianna couple us
2
2026-07-09 via Nuitee
D
Diego family_with_children us
10
Pros:

Fast, easy, clean, good, quiet… perfect

2026-07-05 via Nuitee
A
anniecZ7770LE NONE
10
Amazing!
Pros:

The staff here is super kind and helpful! The rooms were spacious and super clean. What we loved is the short distance to food places making it easy to leave and comeback quickly. We needed something close to Arrowhead and this was perfect!

2026-06-30 via Tripadvisor
J
JayhawkJim NONE Lenexa, Kansas
2
Unhelpful desk staff @ this Hyatt
Pros:

I have stayed at this location multiple times previously, as my son/daughter-in-law live in Lenexa. Prior experiences had exceeded expectations.
During our last visit - to celebrate the arrival of our first grandchild - my wife became severely ill (eye infection) and we had to leave for home to seek medical treatment.
The hotel staff (and the on-line customer service) refused to help in modifying the reservation & refunding $200+. I asked for a refund or credit to be used for our next visit - Hyatt refused to do either.
With many future granddaughter visits in the future - I sincerely hope the $200 refusal makes sense to your hotel/organization vs. the number of future rooms we would have booked there. Great business decision.

I'll never stay at this Hyatt again - super unhelpful.

2026-06-26 via Tripadvisor
R
R7168CEmichaelh NONE Cheyenne, Wyoming
8
Not what we reserved
Pros:

The room we had was ok. We had asked for a 2 king bed room and received a 1 king bed with a pull out couch which the room was also handicapped. I mean, I’m not complaining but would of loved for family to be able to sleep in a bed.

2026-06-25 via Tripadvisor