Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Friendly staff
Cons:
Poor cleanliness
Service issues
Small rooms

Categories

Cleanliness
7.43
Guests mentioned issues with cleanliness due to the smell of weed smoke in the hallways.
Service
9.4
Service was standard but had some complaints regarding staff attitude during room issues.
Location
10
Conveniently located in Times Square, very close to various attractions and transport.
Room Quality
7.94
Rooms were described as small but adequate for family stay, some complaints about furniture quality.
Amenities
8.89
Adequate amenities, but guests noted the lack of personal tea/coffee facilities and required to bring their own water.
Value for Money
7.92
Value considered poor due to high prices and the quality perceived by guests.
Food and Beverage
9.88
Positive feedback on breakfast variety and quality, though busy at peak times.
Overall Experience
8.93
Overall experience was mixed due to cleanliness and service issues, but location and breakfast positively noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:43

Property Description

Luxurious Amenities and Services
Riu Plaza New York Times Square offers a range of luxurious amenities, including a terrace, fitness center, and an on-site restaurant serving delectable meals.

Convenient Location
Situated just 100 meters from Restaurant Row, our hotel provides easy access to popular attractions like Times Square and Broadway Theatre, making it the perfect choice for travelers looking to explore the vibrant city of New York.

Enhanced Guest Experience
For an additional supplement, guests can enjoy high-speed Wi-Fi, complimentary water bottles, access to the gym, and more. With a 24-hour front desk and Capital Grab & Go coffee service, we ensure a seamless and enjoyable stay for all our guests.

Book your stay at Riu Plaza New York Times Square now to experience luxury and convenience in the heart of the Big Apple!

Important information:

The RIU Plaza New York Times Square charges a required Resort Fee (also called Facilities Fee) per room per night. The resort fee is paid on destination at all times. The fee allows the hotel to provide the following value amenities:
WiFi High Speed Access in guest rooms and public areas for up to 4 devices
One bottle of water in the room (no refills)
Use of lobby area computers
Unlimited access to the Fitness Center
Luggage storage on arrival and/or departure until 21:00 hours.

When booking half board, please note that drinks are not included.

Please note that package delivery will not be accepted if received more than 3 days before the date of arrival of guests and additional charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

Cleanliness: 7.43
Service: 9.4
Location: 10
Room Quality: 7.94
Amenities: 8.89
Value for Money: 7.92
Food and Beverage: 9.88
Overall Experience: 8.93
D
Davide • couple • it
8
2026-07-25 • via Nuitee
M
MARIA • couple • us
7
Pros:

breakfast

Cons:

Bathroom glass.

2026-07-25 • via Nuitee
P
Paula • solo_traveller • ar
9
Nice a stay in a confortable hotel
Pros:

Rooms, confortable and with a lot of light

Cons:

Nothing

2026-07-25 • via Nuitee
J
Jerome • family_with_children • fr
9
Bon séjour
Pros:

Emplacement et petit déjeuner très complet. Salle de sport bien équipée.

2026-07-25 • via Nuitee
J
Julie • solo_traveller • gb
8
2026-07-25 • via Nuitee
L
Laura • family_with_children • fi
10
2026-07-25 • via Nuitee
M
Michal • couple • il
9
2026-07-25 • via Nuitee
A
Alexander • family_with_children • il
10
2026-07-25 • via Nuitee
M
Maike • extended_group • at
9
Tolles Hotel für den Besuch einer tollen Stadt, für Familien geeignet. Es hat uns an nichts gefehlt und wir würden jeder
Pros:

Lage, Bügelbrett und Bügeleisen im Zimmer, sehr gutes Frühstück, freundliches und aufmerksames Personal

Cons:

Schrank nicht besonders groß, kein Wasser im Fitnessraum

2026-07-25 • via Nuitee
C
Clara • solo_traveller • fr
7
Superbe emplacement
Pros:

L’emplacement était parfait en plein Times square, la vue de la chambre située au 20eme étage était incroyable et le personnel très bien. Le petit déjeuner vraiment complet.

Cons:

La chambre était petite pour 4 personnes, la largeur des lits vraiment étroite. Nous avons dû faire la queue pour le Check in. On trouve que le prix de la nuit était un peu élevé par rapport à la qualité de la chambre.

2026-07-24 • via Nuitee
J
Joe • family_with_children • gb
9
2026-07-24 • via Nuitee
S
SİNEM • couple • tr
10
2026-07-24 • via Nuitee
L
Louise • extended_group • fr
7
2026-07-24 • via Nuitee
A
Adham • solo_traveller • il
3
Pros:

The location
22 floor

Cons:

The breakfast and room size

2026-07-24 • via Nuitee
C
Cary • extended_group • us
10
2026-07-24 • via Nuitee
D
Dianne • couple • us
9
The hotel is located in an excellent area near Times Square.
Pros:

The property was clean and nicely maintained and decorated.

2026-07-24 • via Nuitee
A
Adon • extended_group • us
9
2026-07-24 • via Nuitee
N
Nicolas • family_with_children • fr
9
Tres bon séjour
Pros:

La localisation

Cons:

Rien

2026-07-24 • via Nuitee
A
Amy • couple • gb
9
Had a great stay my second time of staying
Pros:

Great location

Cons:

No options of cappuccino

2026-07-24 • via Nuitee
G
Guilherme • extended_group • br
10
Excelente localização com café da manhã
Pros:

Excelente localização, quarto silencioso, café da manhã excelente e muito bem organizado e farto.

Cons:

Nada

2026-07-24 • via Nuitee