Oyster Plaza Hotel

helpful staff!

The free shuttle from and to the airport was great. As was the restaurant, which served good food at a very reasonable price. I was disappointed with the lack of tea and coffee making facilities in my room. Plus TV access was very limited ( could only watch YouTube). But was only staying one night before catching a domestic flight to my destination. It was not a big problem.

We enjoyed our stay at Oyster because it was very convenient. The place was near the airport. The staff and services offered were wonderful.

Hot shower was not working! And the room was facing the street so it was so loud. And the worst thing was, cockroaches were everywhere the room! So gross

* we were attempting to organise airport transfers by messaging the hotel through the app, but received no response to our messages. We had to make special arrangements for a call from overseas to access this service
* transfers were finally organised, but noone showed up until an hour and a half after the flight landed. After half an hour of waiting outside the airport, we called and were told the driver was there, but he didn’t turn up for another half hour after that. After 28 hours in transit, the last thing you want to do is stand outside the airport for an hour, waiting for a pickup.
* the room was sparse, almost monastic, with concrete walls and no window. No artwork or anything to reduce the feel of being in a cell.
* everything was noisy. The air conditioner rattled terribly, there were trolleys being pushed up the passage and doors slamming all night, and people calling out to each other. In the morning the room was right next to the restaurant, so we were awoken to the sound of cutlery and crockery clinking and conversations, starting from about 6am. Not ideal when we only finally made it to our room at 3am.
* the room had no hot water in the shower. We reported this to the front desk, who said they called housekeeping. noone showed to fix anything before we were picked up for our transport into town, and we weren't offered any alternative arrangements. so after a very long transit and a poor sleep, we couldn’t even have a hot shower before starting our visit.

We friendly and helpfull stuff, unfortunately the hotel is under renovation, daytime very noise,overall with minor issues, was a good stay☺️

What I like about the service or service front desk assistance and it had the shuttle van on time

Not a very well kept property with few amenities. There are many better choices in this price range. The complimentary shuttle was a bonus. The tv only worked if you have Prime or other premium channel service. Very few nice food options along a busy street.

I booked and was charged over $100USD for a premium suite only to get there to be downgraded to a double room that goes for $50. They promised to make it right only to find out they refused to do anything about it or reimburse me the difference. It was extremely noisy with us being woke up multiple times through the night. The free breakfast was all unavailable leaving limited crappy options to choose from. Due to the downgrade we had to rent an additional room and where charged multiple extra fees for a third person to stay in a room for 4 people. The shuttle was earlier that we were told not even allowing us to eat our limited crappy breakfast. Absolutely HORRIBLE EXPERIENCE! It was also not only us having problems, as we heard other families there dealing with similar issues of having booked a big family room to be downgraded as well and they had to rent an extra room as well. Do Not Stay Here!!! I'm still trying to get my money back from their mistakes even when I paid for the insurance just in case something like this happened!! Definitely the WORST experience of my entire 30 day trip in the country and multiple hotels in multiple locations! I would give - stars if it was possible!!!

They gave me room full of cockroaches.

Free breakfast
Free shuttle
Bur when you check in the reality hits you
Because I got a cheap price does not mean I get treated differently

Had cockroaches/ unsafe renovations while client being admitted to dangerous rooms/ no saltine on the telephones/. They shoukd not admit clients in a room bring psinted( cluttered with pests). NOT ACCEPTABLE!

Airport transportation was impossible to arrange. Noisy day and night.

Always enjoy the same friendly staff every year.

Lovely staff, very polite and helpful. The room I was in was very old and didn’t look like the pictures but it was very comfortable and clean and had good aircon so no issue

The staff are nice. I appreciate the free shuttle going to the airport. I tried to schedule a shuttle to pick me up from the airport to the hotel but nobody would answer the calls. I called over 20 times in a span of 5hrs. So I guess the free shuttle is only from hotel to airport but not vice versa.

The rooms are small and dirty. There’s bugs and cockroaches. Upon inspection, there’s a strand of hair on the sheets. We also didn’t get any sleep before our flight because the rooms are not soundproof and you can hear the nonstop traffic outside. There’s free breakfast but we didn’t take them as we are scared of getting sick because of how unsanitary the place is.

I do not recommend to anyone.

Very noisy lots of banging doors through the night kept waking me up. Didn’t sleep much

The staffs services are excellent throughout and they are very attentive. We are very happy and much appreciated being served by them. Thank you very much.

The place was nothing like the pictures. Run down and dirty. Way overpriced. No internet for 2 of the 3 days we were there. Poor service in restaurant and we would have to wait 15 minutes for a coffee refill. The food was terrible. This place is a dump and I would never go back.

The place is a dump. Stay away!