Holiday Inn Express & Suites - Shreveport - Downtown by IHG

Hotels
•
Holiday Inn Express
8.1 (895 reviews)
201 Lake Street , Shreveport , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.43
Some reviews noted bad odors and maintenance issues.
Service
8.9
Staff were consistently described as friendly and helpful.
Location
8.44
Convenient location for activities and easy access.
Room Quality
7.89
Rooms were generally clean, but some issues were reported.
Amenities
7.42
Some amenities were noted as needing updates.
Value for Money
7.88
Value was reasonable except for high costs of some items.
Food and Beverage
8.93
Breakfast received high marks from multiple reviewers.
Overall Experience
7.9
Mixed feelings due to service issues but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:22

Property Description

Luxurious Amenities
Holiday Inn Express & Suites - Shreveport - Downtown offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and room service. Guests can relax and unwind in style during their stay.

Comfortable Accommodation
Each air-conditioned room at the 3-star hotel is equipped with modern conveniences such as free WiFi, flat-screen TV, and iPod docking station. Some rooms even boast stunning city views, providing a truly comfortable and enjoyable experience.

Convenient Services
From a delicious buffet breakfast to a well-equipped business centre, Holiday Inn Express & Suites - Shreveport - Downtown ensures guests have everything they need for a seamless stay. The multilingual staff are always on hand to assist, making your experience truly exceptional.

Book your stay at Holiday Inn Express & Suites - Shreveport - Downtown for a memorable and relaxing getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 895 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 7.9
J
Jaimie • solo_traveller • us
8
2026-04-18 • via Nuitee
R
Romon • couple • us
9
2026-04-17 • via Nuitee
S
Sivira • couple • us
1
Never will I stay there again
Pros:

Nothing

Cons:

Everything

2026-04-14 • via Nuitee
L
Laneaux • family_with_children • us
10
2026-04-09 • via Nuitee
D
Donald • family_with_children • us
8
2026-04-08 • via Nuitee
P
Pamela • couple • us
10
2026-04-06 • via Nuitee
J
Jessica • family_with_children • us
10
Loved the room all the way down to the cleaniess and also the outstanding breakfast each day
Pros:

The friendliest the hospitality and the overall staff they were amazing

Cons:

I liked the facility was gated and the property was kept up

2026-04-06 • via Nuitee
R
Raelynn • couple • us
10
2026-04-05 • via Nuitee
M
Mark • couple • us
6
Cons:

The view from our room wasn't much to look at. I think the most concerning thing was the marks on our door that looked like a crowbar had been used to try and open the door. And our room wasn't the only one. It was unsettling because safety is very important for my wife and I.

2026-03-31 • via Nuitee
P
Pevey • couple • us
5
Pros:

Staff was amazing

Cons:

Television has no stations unless you have a streaming service

2026-03-22 • via Nuitee
C
Coleman • family_with_children • us
10
Best place
Pros:

The customer service was outstanding. The ladies at the desk are very polite, friendly and answered questions without acting like you are bothering them. The breakfast buffet is very well kept and dining room. The coffee is always fresh and even the popcorn during the day. This is my second trip here and highly recommend and the price is reasonable and located near everything worth checking out.

Cons:

There is nothing to report on we enjoyed it all coming back for the pool.

2026-03-15 • via Nuitee
I
Ikisha • couple • us
9
2026-03-14 • via Nuitee
B
Broadnax • family_with_children • us
10
Pros:

Everything and the breakfast was awesome

Cons:

That I didn't stay longer

2026-03-12 • via Nuitee
J
jessica • family_with_children • us
10
2026-03-09 • via Nuitee
A
Aravindh • extended_group • us
1
OK OK
Pros:

Location

Cons:

The front desk charged extra $183 inspite of me fully paying via booking.com. I am following up already since last 2 weeks and there is no response.

2026-03-04 • via Nuitee
C
Chassidy • couple • us
7
Pros:

It was a nice room

Cons:

I booked a queen and when I got there it was a double bed, so I told the worker and she was very rude. The other workers made accommodations to get us a one bedroom like I booked

2026-03-01 • via Nuitee
D
DON • family_with_children • us
10
2026-03-01 • via Nuitee
M
Martin • couple • au
9
2026-02-26 • via Nuitee
J
Jeremy • couple • us
10
Love view!!!!
Pros:

Love it!!!!!

Cons:

Everything is great!!!!!

2026-02-26 • via Nuitee
R
Roberts • family_with_children • us
9
2026-02-24 • via Nuitee