Alana Nha Trang Beach Hotel

Hotels
8.4 (168 reviews)
7 Tran Quang Khai , Nha Trang , VN

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful ocean view
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
6.6
The pool was very dirty, indicating poor cleanliness.
Service
8.6
Service mentioned as poor, particularly with food availability and pool bar timing.
Location
10
Great location being close to the beach, restaurants, and shops.
Room Quality
8.6
Rooms are okay, but one had a bug.
Amenities
7.6
Limited availability of amenities, such as room service items.
Value for Money
9.6
Standard quality for this hotel tier.
Food and Beverage
8.1
Breakfast was okay, but lacked variety and music ambiance.
Overall Experience
8.1
Overall, a disappointing experience with many issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:54

Property Description

Luxurious Amenities and Services
Alana Nha Trang Beach Hotel offers a range of luxurious amenities, from the outdoor pool and hot tub to the spa services and private beach area. The friendly staff is always ready to assist with any needs, ensuring a comfortable and relaxing stay for all guests.

Breathtaking Sea Views
Wake up to stunning sea views every morning during your stay at Alana Nha Trang Beach Hotel. The property's prime location offers guests the chance to unwind and enjoy the beauty of Nha Trang, with the beach just a short walk away.

Convenience at Your Fingertips
With a restaurant, bar, sauna, and steam room on-site, guests have everything they need for a perfect getaway. Additionally, bike and car hire services make exploring the area a breeze. Experience convenience and luxury at Alana Nha Trang Beach Hotel.

Book now to indulge in a luxurious beachfront retreat at Alana Nha Trang Beach Hotel.

Important information:

Please present the same credit card used to guarantee your booking when check-in / making payment at the hotel.

If you are making payment using another cardholder's credit card, kindly provide the following to the hotel at least 7 days prior to your arrival:
1) Authorization letter indicating credit card information and cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)

Please note that hotel may contact the cardholder for verification purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Location

Guest Reviews

8.4
Based on 168 reviews
Cleanliness: 6.6
Service: 8.6
Location: 10
Room Quality: 8.6
Amenities: 7.6
Value for Money: 9.6
Food and Beverage: 8.1
Overall Experience: 8.1
I
Inna • couple • ru
6
Pros:

Отличное расположение, все, что может потребоваться в шаге от отеля. Хороший завтрак. Очень красивое лобби. Находиться в отеле приятно.

Cons:

За день до выезда подошли на ресепшен, спросили возможен ли поздний выезд, назвали номер. На, что сразу получили ответ «окей», сотрудник не посмотрел в базе данных, не в документах, просто окей и всё. Мы уточнили, точно ли это возможно, назвали время, в которое мы хотели покинуть отель. Снова «окей». Сотрудник точно нас понял, говорили на английском и через переводчик на вьетнамский. Он точно два раза подтвердил, что мы можем выехать в 18:00. На следующий день в 12:45 к нам подходит его сменщица и говорит, что мы должны выехать через 15 минут. Если бы нам отказали сразу, мы бы придумали заранее, что нам делать, а так были вынуждены срочно Меня ь свои планы и решать проблему. Отвратительное отношение.

2026-09-12 • via Nuitee
芯平 • solo_traveller • tw
8
Pros:

早餐

2026-09-08 • via Nuitee
V
Verónica • extended_group • es
8
2026-08-14 • via Nuitee
T
Tram • couple • vn
8
2026-07-07 • via Nuitee
P
Patrick • solo_traveller • au
7
2026-07-02 • via Nuitee
M
Mifuyu • solo_traveller • jp
9
Pros:

スタッフはとても親切で、朝食はフルーツも新鮮、料理の種類も豊富で最高でした。ロケーションも窓からの日の出が美しかったです。

Cons:

ハンガーが壊れているものが多かった。また、シャワーもどこからか水が漏れており、浴槽の外へ水が流れてしまいバスマットがビチョビチョになってしまった。

2026-06-10 • via Nuitee
M
Malchow • couple • vn
10
2026-06-09 • via Nuitee
T
TRAN • family_with_children • vn
9
Pros:

Staffs are nice.
Location is good, just 10 minutes to the beach, next to Vincom.

Cons:

Car parking lot is limited.
Light in room should be a little bit brighter.

2026-06-04 • via Nuitee
L
Larry Bland • extended_group • au
8
Recommend staying here.
Pros:

Breakfast was pay up.....mostly Asian food. 5 days only went once. Pool was great but slippery.....even the shower tiles were slippery once wet. Beach was very close & we received vouchers for the beach chairs and beer was cheap. Location was great, We got ripped of by taxi from station ...he wanted 600 dong he got 300. After a word or two. Restaurant adjacent was excellent.

2026-05-25 • via Nuitee
I
Irina • family_with_children • ru
8
Pros:

Отель выбирали исходя из расположения все рядом

Cons:

На рецепшине и в лифтах не работают кондиционеры либо их не включают, бассейн очень маленький, ванна максимально не удобная из за стекла , вода сливается под ноги, завтраки заканчиваются очень рано в 9 утра

2026-05-05 • via Nuitee
H
Hồng • extended_group • vn
9
Highly recommended
2026-05-04 • via Nuitee
V
Valeriya • solo_traveller • tm
7
Pros:

Локация

Cons:

Неудобная ванная комната

2026-03-30 • via Nuitee
K
Konstantin • couple • ru
10
2026-03-12 • via Nuitee
T
Terry • family_with_children • th
8
Pros:

shop,restaurants,beach all close by.

2026-02-22 • via Nuitee
L
Lee • couple • kr
8
Rooting for Alana with thanks.
Pros:

As multiple visitors we loved the area and the convenience of the hotel.

Cons:

The facility is old but well maintained. Breakfast was great 6 years ago but so so now. However kind staff and clean roos never changed. Always a good place to enjoy Nha Trang.
One disappointment was the noise from the rooftop poolside bar for one night. Loudspeakers run until one o’clock am despite my complaint around 12 at night to turn it off. They claim the bar itself doesn’t belong to the hotel. Ownership aside, the bar apparently run for the hotel guests. Need attention.

2026-02-11 • via Nuitee
F
Fortlynnnkim • Couples
6
They say they are a 4 Star hotel, not sure when they were certified but I would not rate them a 4 star hotel maybe a 3
Pros:

We stayed there for a month and dealt with being over run with ants, extremely poor wifi and they came several times and stood there looking at their phone then left nothing changed. The breakfast buffet was cold every day then i complained and then they turned on the warming plates then most of the food was warm for a few days at least. Scrambled eggs and omelette were so runny and we complained several time and i guess they didn’t understand so just stopped ordering them. They did have a nice location near the beach and the staff were nice but didn’t speak much English. We won’t go back and there are lots of options so look around.

2026-01-14 • via Tripadvisor
P
Peter • couple • de
9
2025-12-28 • via Nuitee
S
Sunshine28214138417 • Friends getaway • Vietnam
2
Request keep ID Card
Pros:

The receptionist named Vy was extremely rude. At check-in, she requested to keep my Citizen ID card. I did not agree because, according to current regulations, hotels are not allowed to retain guests’ ID cards. She then responded with an attitude, saying, “In that case, you must pay a deposit of VND 1,000,000 per room.”
I asked what the deposit was for, and she said it was to cover potential damage or missing items. After that, she issued a receipt without any specific details.

The bathroom floor was clogged, causing water to overflow and spread onto the room floor.

Breakfast had very limited choices and was served quite early, from 6:30 to 9:00 AM. The food quality was poor.

2025-12-08 • via Tripadvisor
K
Khanh-Van • couple • fr
8
2025-10-19 • via Nuitee
P
Peter • couple • ie
10
2025-10-06 • via Nuitee