Alana Nha Trang Beach Hotel

Hotels
8.4 (154 reviews)
7 Tran Quang Khai , Nha Trang , vn

Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Beautiful ocean view
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
6.6
The pool was very dirty, indicating poor cleanliness.
Service
8.6
Service mentioned as poor, particularly with food availability and pool bar timing.
Location
10
Great location being close to the beach, restaurants, and shops.
Room Quality
8.6
Rooms are okay, but one had a bug.
Amenities
7.6
Limited availability of amenities, such as room service items.
Value for Money
9.6
Standard quality for this hotel tier.
Food and Beverage
8.1
Breakfast was okay, but lacked variety and music ambiance.
Overall Experience
8.1
Overall, a disappointing experience with many issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:54

Property Description

Luxurious Amenities and Services
Alana Nha Trang Beach Hotel offers a range of luxurious amenities, from the outdoor pool and hot tub to the spa services and private beach area. The friendly staff is always ready to assist with any needs, ensuring a comfortable and relaxing stay for all guests.

Breathtaking Sea Views
Wake up to stunning sea views every morning during your stay at Alana Nha Trang Beach Hotel. The property's prime location offers guests the chance to unwind and enjoy the beauty of Nha Trang, with the beach just a short walk away.

Convenience at Your Fingertips
With a restaurant, bar, sauna, and steam room on-site, guests have everything they need for a perfect getaway. Additionally, bike and car hire services make exploring the area a breeze. Experience convenience and luxury at Alana Nha Trang Beach Hotel.

Book now to indulge in a luxurious beachfront retreat at Alana Nha Trang Beach Hotel.

Important information:

Please present the same credit card used to guarantee your booking when check-in / making payment at the hotel.

If you are making payment using another cardholder's credit card, kindly provide the following to the hotel at least 7 days prior to your arrival:
1) Authorization letter indicating credit card information and cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)

Please note that hotel may contact the cardholder for verification purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for VND 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 154 reviews
Cleanliness: 6.6
Service: 8.6
Location: 10
Room Quality: 8.6
Amenities: 7.6
Value for Money: 9.6
Food and Beverage: 8.1
Overall Experience: 8.1
K
Konstantin couple ru
10
2026-03-12 via Nuitee
T
Terry family_with_children th
8
Pros:

shop,restaurants,beach all close by.

2026-02-22 via Nuitee
L
Lee couple kr
8
Rooting for Alana with thanks.
Pros:

As multiple visitors we loved the area and the convenience of the hotel.

Cons:

The facility is old but well maintained. Breakfast was great 6 years ago but so so now. However kind staff and clean roos never changed. Always a good place to enjoy Nha Trang.
One disappointment was the noise from the rooftop poolside bar for one night. Loudspeakers run until one o’clock am despite my complaint around 12 at night to turn it off. They claim the bar itself doesn’t belong to the hotel. Ownership aside, the bar apparently run for the hotel guests. Need attention.

2026-02-11 via Nuitee
F
Fortlynnnkim Couples
6
They say they are a 4 Star hotel, not sure when they were certified but I would not rate them a 4 star hotel maybe a 3
Pros:

We stayed there for a month and dealt with being over run with ants, extremely poor wifi and they came several times and stood there looking at their phone then left nothing changed. The breakfast buffet was cold every day then i complained and then they turned on the warming plates then most of the food was warm for a few days at least. Scrambled eggs and omelette were so runny and we complained several time and i guess they didn’t understand so just stopped ordering them. They did have a nice location near the beach and the staff were nice but didn’t speak much English. We won’t go back and there are lots of options so look around.

2026-01-14 via Tripadvisor
P
Peter couple de
9
2025-12-28 via Nuitee
S
Sunshine28214138417 Friends getaway Vietnam
2
Request keep ID Card
Pros:

The receptionist named Vy was extremely rude. At check-in, she requested to keep my Citizen ID card. I did not agree because, according to current regulations, hotels are not allowed to retain guests’ ID cards. She then responded with an attitude, saying, “In that case, you must pay a deposit of VND 1,000,000 per room.”
I asked what the deposit was for, and she said it was to cover potential damage or missing items. After that, she issued a receipt without any specific details.

The bathroom floor was clogged, causing water to overflow and spread onto the room floor.

Breakfast had very limited choices and was served quite early, from 6:30 to 9:00 AM. The food quality was poor.

2025-12-08 via Tripadvisor
K
Khanh-Van couple fr
8
2025-10-19 via Nuitee
P
Peter couple ie
10
2025-10-06 via Nuitee
L
Lina partner
10
Pros:

The staff were very kind and always ready to help whenever we needed anything. The room was always clean. 10/10 experience.

2025-10-02 via Nuitee
R
riteshail Solo travel Vietnam
4
Poor & disappointed
Pros:

Alana Hotel in Nha Trang. The services are extremely poor.

When I entered the hotel, they informed me about all the timings and facilities. Later, I went to the pool. The pool was very dirty, and the water had too much chlorine.

The timing of the pool bar is supposed to be from morning until night. However, when I asked for a drink at 3:30, they told me the bar would only open at 5:00.

After that, I went back to my room and decided to order something from room service. The room service menu says it is available from 10:00 AM to 6:30 PM. I asked for Coca-Cola—none. Sprite—none. Soda—none. Beer—none. When I asked what I could get, the staff member told me, “You can get ice.” Such a disappointing experience!
Rooms are ok not that great, mine had a bug too!
Breakfast was the only thing which was Ok from the rest. However there was no music in the restaurant so all I could hear in cutlery and crockery clashing & children & people talking. When i asked the staff she said they don’t have music in the restaurant which is astonishing!
Asked for hot Americano but only had Vietnamese black coffee.
This place clearly lacks management!
There is huge issue with the number of people working! There is no one who is responsible I believe!
Thank you and never coming back

2025-08-20 via Tripadvisor
J
John
10
Pros:

Great service

2025-08-14 via Nuitee
L
Le couple vn
10
2025-08-12 via Nuitee
J
John
10
Pros:

Gr

2025-08-12 via Nuitee
Q
Quế family_with_children vn
1
2025-08-05 via Nuitee
B
Britozz Family Port Macquarie, New South Wales
8
Lovely central hotel being easy walking distance to Beach,Restaurants and shopping
Pros:

Great location being close to beach, restaurants, shops and convenient stores. Beautiful ocean view from our rooms. Roof top pool and bar had great views and arrange of drinks on offer. The buffet breakfast could of been hotter with more variety.

2025-07-23 via Tripadvisor
A
Angela group gb
10
Exceptional
Pros:

3rd time staying here and never can find a fault.

2025-06-20 via Nuitee
A
Angela group gb
10
Family fun
Pros:

Central, clean.Great room, good gym faculties.Close 2 the beach.

Cons:

Nothing 2 dislike.

2025-06-20 via Nuitee
S
Sunil young couple in
10
Exceptional
2025-05-09 via Nuitee
P
Phillip
10
Pros:

Everything was fantastic. Thank you so much 😊

2025-05-04 via Nuitee
V
Verified traveler
6
Pros:

Rooms are ok. Wifi is terrible in the rooms, so not great if you want to work etc.

Paper thin walls, can hear everyone come in and out in the hall way, hear people in the other room and when somebody uses the shower there is a very loud water pump working.

Beach is just across the road which is good

Overall is ok for the money.

2025-04-24 via Nuitee