Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Bed bug issues
Pool temperature

Categories

Cleanliness
6.79
The reviews mentioned a bed bug issue which negatively affected the perception of cleanliness.
Service
9.26
Staff were frequently praised for their kindness and helpfulness, enhancing the overall experience.
Location
8.8
The hotel's location was appreciated for its proximity to main attractions while being quiet enough for relaxation.
Room Quality
8.25
Rooms were described as clean, spacious, and well-equipped.
Amenities
8.48
Amenities such as the swimming pool and spa were positively mentioned.
Value for Money
7.74
Overall value was seen as good, though some issues were reported.
Food and Beverage
8.79
The food, especially at the Kebabi restaurant, received high praise for quality and local flavors.
Overall Experience
8.26
Overall experience was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:48

Property Description

Luxurious Accommodation by Kizilirmak River
Indulge in Relaxation and Wellness
Culinary Delights and Convenient Services

To experience the ultimate blend of luxury and comfort, book your stay at Suhan Cappadocia Hotel & Spa. With its prime location in the heart of Avanos, enjoy the serene views of Kizilirmak River from the indoor and outdoor pools. Unwind with rejuvenating massage therapies and stay connected with complimentary Wi-Fi. The elegantly decorated guest rooms offer a cozy retreat, complete with modern amenities. Indulge in a culinary journey at the buffet restaurant offering a variety of Turkish and international dishes. Whether it's organizing local trips or unwinding at the sauna, the 24-hour front desk and spa facilities cater to all your needs. Avail of the convenient car rental and shuttle services for a hassle-free stay.

Important information:

Suhan Cappadocia offers special 20% discount on SPA and massage services during the stay.Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 81 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.48
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.26
E
Ebru • couple • de
10
Pros:

Wir hatten einen sehr schönen Aufenthalt in diesem Hotel und haben uns rundum wohlgefühlt. Das Essen war sehr lecker, und wir fanden es besonders schön, dass regionale Produkte verwendet wurden.
Unser Zimmer war gut ausgestattet, sauber und die Betten waren sehr bequem, sodass wir wunderbar schlafen konnten.
Hervorheben möchten wir außerdem das außergewöhnlich hilfsbereite und freundliche Personal, von der Rezeption bis hin zur Geschäftsleitung. Alle waren stets aufmerksam, herzlich und bemüht, uns den Aufenthalt so angenehm wie möglich zu gestalten.
Die Lage des Hotels ist ebenfalls gut. Von dort aus kann man die Umgebung bequem erkunden. Das Hotel bietet eine entspannte, idyllische Atmosphäre und verfügt über schöne Außenanlagen mit Pool, Garten und Fluss.
Sehr schön fanden wir auch den Souvenirshop im Hotel, in dem man schöne Dinge als Erinnerung kaufen kann. Ein toller, herzlicher Service!

2026-09-14 • via Nuitee
L
LUIZ GOLTZ • extended_group • br
8
Pros:

Hotel com apartamentos amplos, boa cama, bom chuveiro, fácil estacionamento e atendimento correto, pessoal gentil e procuram ajudar.

Cons:

O apartamento tem iluminação muito ruim (meu quarto não tinha abajur mas em outros quartos tem).
A internet no hotel é bem fraca e de difícil conexão e pede número do passaporte a cada vez que é conectada.
A arquitetura do hotel tem estilo oriental de gosto duvidoso e o hotel em geral mostra ter certa "idade".
O café da manhã é farto mas com gastronomia turca, sem alguns itens que um hospede ocidental está acostumado, por exemplo: não tem sucos, só tem uma opção de fruta e não tem ovos mexidos.

2026-09-03 • via Nuitee
F
Fatma • family_with_children • nl
3
2026-09-01 • via Nuitee
H
Halil • couple • nl
10
2026-08-16 • via Nuitee
S
Sinem Sahre • family_with_children • fr
10
Pros:

Un très bel hôtel que je recommande sans hésiter. Les chambres sont propres, confortables et le rapport qualité-prix est vraiment imbattable.

Mais ce qui fait toute la différence pour moi, c’est surtout le contact humain. Le directeur et toute l’équipe sont présents, à l’écoute et font réellement leur maximum pour que nous soyons satisfaits. On se sent considérés, et c’est quelque chose qui compte énormément.

Un grand merci à Ismet Bey et à toute l’équipe pour leur accueil et leur gentillesse. Nous reviendrons avec grand plaisir !

Cons:

Rien

2026-08-15 • via Nuitee
فواز • solo_traveller • sa
10
Pros:

الموقع

Cons:

النظافه والاستقبال والافطار

2026-08-13 • via Nuitee
E
engin • solo_traveller • de
10
Pros:

Es wahr sehr sehr gut. Ich kann jeden enfehlen.

2026-07-24 • via Nuitee
يزيد • family_with_children • sa
1
2026-07-23 • via Nuitee
S
Sanna • family_with_children • fi
7
Good facilties but definitely not 5 stars
Pros:

Comfortable beds and nice rooms. We really enjoyed the pools and garden. The place is beautiful. They have a small playground and a kids pool which was great with kids. The hotel also has a small gym. Location is good and there was free parking. With better service, I would rate it much higher.

Cons:

The service was pretty terrible. Most members of the staff did not speak English and would just ignore us, not even say hello.

The receptionist told us that the indoor pool and gym are free for hotel guests. When entering the indoor pool an employee there came to demand us for 10 euros per person and did not believe when we said that the reception told us that it’s free for hotel guests. Another employee interviened and then we got in. They seem to have poor communication within the staff.

There is a sign that the outdoor pool is open until 19.00. At 18.10 I came to the pool and wanted to take a towel. An employee took the basket from under my nose and spoke something to me in turkish in an angry voice. In 20 minute he brought a sign ”no swimming” and closed the pool. I guess he didn’t know English to tell me that they are closing early.

They have a dinner buffet and we went down and asked to see what they are serving since the menu was only in Turkish. The hostess barely spoke any English and would not let me in to see what they were serving without paying first. She seemed angry and just spoke turkish. We decided to pay and go in then, but we thought the quality of the food was not good. They had allergy signs for most of the dishes, which were great, but when I asked about a dishes that didnt have it, the staff did not know and they would not go to check from the kitchen.

The staff at the reception was nice though.

2026-07-23 • via Nuitee
M
Magdalena • family_with_children • ch
7
Empfehlenswert für unkomplizierte Reisende
Pros:

Das Frühstück war gut und abwechselungsreich. Die Lokation des Hotels ist wirklich sehr gut, alle Hightlights der Region sind sehr gut erreichbar. SPA Bereich mit grossen Massagenangebot war auch ok . Als Ausgangspunkt für Ausflüge ist die Unterkunft auf Jedenfall empfehlenswert, besonderes für weniger anspruchsvolle Touristen.

Cons:

Badezimmer Armaturen teilweise lose. In einem unserer Zimmer ist nach jeder Dusche das Wasser im ganzen Bad ausgelaufen (was mehrmals der Rezeption gemeldet wurde), es wurde jedesmal sauber gemacht aber während des 1-wöchigen Aufenthaltes leider nicht behoben.

2026-07-20 • via Nuitee
S
Samaya • solo_traveller • az
10
Avanosun en güzel oteli
Pros:

Her şey harikaydı. Otel çok temizdi, personel son derece güler yüzlüydü ve her konuda yardımcı olmaya hazırdı. Restorandaki yemekler hem lezzetli hem de oldukça çeşitliydi. Otelin nehir kenarında bulunması ise bu güzel yere ayrı bir romantik atmosfer katıyordu. 5/5

2026-07-13 • via Nuitee
V
Virginie • couple • ch
4
2026-07-11 • via Nuitee
K
Kapadokya • couple • de
10
2026-07-08 • via Nuitee
K
Kapadokya • couple • de
10
2026-07-08 • via Nuitee
S
Samaya • couple • az
10
Big 5 to this hotel
Pros:

I once again stayed at this hotel and will do so every time I visit Avanos and surroundings. Every time I stay here I am greeted with smile and positiveness from the the employees. They do everything to make your stay unforgettable and comfortable.

Cons:

There is no such thing.

2026-07-07 • via Nuitee
M
Martine • solo_traveller • nl
7
2026-06-24 • via Nuitee
G
G • family_with_children • nl
8
2026-06-24 • via Nuitee
O
Oguz • family_with_children • fr
10
2026-06-23 • via Nuitee
M
Magdalena • couple • ch
7
2026-06-20 • via Nuitee
M
Marc • extended_group • gb
3
Pros:

L’emplacement était bien pour se rendre dans les lieux touristiques de la région.

Le parking est un grand avantage.

Le starbucks est cool

Cons:

Premièrement, le personnel de l’hôtel n’est pas très chaleureux ni accueillant notamment celui du restaurant et celui du ménage. Les réceptionnistes sont assez gentils mais ne parlent pas anglais.

Deuxièmement, le petit déjeuner est catastrophique. Les aliments disposés datent par moment de la veille. Le dîner reste correct pour le prix (environ 15€).

La robinetterie de la salle de bain était rouillée et mal fixée dans une chambre (à refaire !). La lumière du couloir ne fonctionne pas tout le temps. La penderie était cassée….

C’est un hôtel de transit pour une nuit.

L’hôtel a besoin d’être rénové.
Ce n’est pas du tout le niveau d’un hôtel 5 étoiles.

2026-06-03 • via Nuitee