Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
High price for quality
Room size issues
Repetitive breakfast menu

Categories

Cleanliness
8.06
Reviews indicated some cleanliness issues, particularly regarding the bathroom.
Service
8.63
Many guests highlighted the friendly and helpful nature of the staff.
Location
8.77
Consistently praised for its excellent location near restaurants and shopping.
Room Quality
7.82
Some guests found rooms small and uncomfortable for extended stays.
Amenities
8.25
Amenities met expectations, but some specific items were noted as lacking.
Value for Money
7.61
Concerns raised about price versus quality of services and facilities.
Food and Beverage
8.06
Breakfast was noted as tasty but repetitive over time.
Overall Experience
8.43
Overall positive experiences reported, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Prime Location in Astana:
Situated in the heart of Astana, the ibis Astana hotel offers easy access to the city's main attractions such as the Kazakh Eli monument and the Hazret Sultan Mosque.

Modern Comforts:
Experience a comfortable stay in the bright and air-conditioned rooms with modern décor, providing a cozy retreat after a day of exploring the city.

Convenient Amenities:
Enjoy free WiFi throughout the property, complimentary private parking, and versatile conference rooms capable of hosting events for up to 200 guests. Indulge in European cuisine at the on-site ibis Restaurant and unwind with a drink at the lobby bar.

Book now for a memorable stay at the ibis Astana hotel!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 8 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    Children up to and including 16 years old stay for KZT 10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 300 reviews
Cleanliness: 8.06
Service: 8.63
Location: 8.77
Room Quality: 7.82
Amenities: 8.25
Value for Money: 7.61
Food and Beverage: 8.06
Overall Experience: 8.43
N
Nurgul • solo_traveller • kz
10
2026-03-14 • via Nuitee
Барысгуль • solo_traveller • kz
10
2026-03-13 • via Nuitee
K
Konstantin • solo_traveller • kz
5
2026-03-11 • via Nuitee
E
Erdal • couple • tr
9
2026-03-09 • via Nuitee
J
Jayant • solo_traveller • in
10
Pros:

Great hotel. Excellent staff. Clean and spacious rooms

2026-03-08 • via Nuitee
Дмитрий • solo_traveller • ru
10
Отличный отель с хорошим местоположением.
Pros:

Приветливый и отзывчивый персонал. В номере чисто, хотя полотенца пора обновить. Хороший WiFi. Хороший завтрак. Разнообразное меню на обед/ужин. Могут приготовить что-либо по персональному запросу.

Cons:

Мало вешалок на вешалке. В чайнике налёт от воды.

2026-03-08 • via Nuitee
Юрий • couple • kz
8
Cons:

Вода из фильтра в корридоре плохого качества. Видимо фильтры не меняются

2026-03-06 • via Nuitee
F
Farkhat • solo_traveller • kz
8
2026-03-02 • via Nuitee
D
Dinara • couple • kz
1
Pros:

Ничего

Cons:

Грязно , не могла нормально принять душ , так как вода в душевой не смывалась. Очень душно , в номере не было воды .

2026-03-02 • via Nuitee
F
Farkhat • solo_traveller • kz
8
2026-03-02 • via Nuitee
Махаббат • solo_traveller • kz
7
2026-03-01 • via Nuitee
A
Aigul • solo_traveller • kz
6
Pros:

Завтрак биыл отлично, все есть.

Cons:

Не понравился что в комнате нет чайник, для того чтобы взять воду надо ходить весь коридор. Нет польной пренадлежности в ванной комнате.

2026-02-26 • via Nuitee
M
Maris • solo_traveller • lv
8
2026-02-26 • via Nuitee
M
Maris • solo_traveller • lv
8
2026-02-26 • via Nuitee
P
Pavel • solo_traveller • ge
5
Можно остановиться на пару ночей.
Pros:

Чисто. Завтрак средний. Шумоизоляция очень хорошая!

Cons:

Не соответствует ни 3 звезды, ни цена/качество. Шкаф без дверей, из удобств - зубная щетка. Если вам что-то понадобится в отеле ничего нет. Вода в коридоре. Утюг общий на весь отель. Кресло = стул ДСП с дыркой в спинке. Вместо дивана/пуфа также дсп лавка, возможно прибита к полу, не проверял. Белье синтетика. Это все в улучшенном номере. Освещение отсутвует, розетка одна на номер, вода и розетки бьют током.

2026-02-24 • via Nuitee
A
Azamat • solo_traveller • kz
10
2026-02-24 • via Nuitee
A
Antonio Augusto Oliveira • couple • br
7
Staff atencioso!
2026-02-23 • via Nuitee
D
Daniil • solo_traveller • de
8
2026-02-23 • via Nuitee
K
Kuat • solo_traveller • kz
10
2026-02-14 • via Nuitee
O
Olga • solo_traveller • kz
10
Pros:

Все отлично. Расположение гостиницы, чистота, тишина, вежливые девушки на ресепшен.

2026-02-14 • via Nuitee