Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
High price for quality
Room size issues
Repetitive breakfast menu

Categories

Cleanliness
8.06
Reviews indicated some cleanliness issues, particularly regarding the bathroom.
Service
8.63
Many guests highlighted the friendly and helpful nature of the staff.
Location
8.77
Consistently praised for its excellent location near restaurants and shopping.
Room Quality
7.82
Some guests found rooms small and uncomfortable for extended stays.
Amenities
8.25
Amenities met expectations, but some specific items were noted as lacking.
Value for Money
7.61
Concerns raised about price versus quality of services and facilities.
Food and Beverage
8.06
Breakfast was noted as tasty but repetitive over time.
Overall Experience
8.43
Overall positive experiences reported, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Prime Location in Astana:
Situated in the heart of Astana, the ibis Astana hotel offers easy access to the city's main attractions such as the Kazakh Eli monument and the Hazret Sultan Mosque.

Modern Comforts:
Experience a comfortable stay in the bright and air-conditioned rooms with modern décor, providing a cozy retreat after a day of exploring the city.

Convenient Amenities:
Enjoy free WiFi throughout the property, complimentary private parking, and versatile conference rooms capable of hosting events for up to 200 guests. Indulge in European cuisine at the on-site ibis Restaurant and unwind with a drink at the lobby bar.

Book now for a memorable stay at the ibis Astana hotel!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 8 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    Children up to and including 16 years old stay for KZT 10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 405 reviews
Cleanliness: 8.06
Service: 8.63
Location: 8.77
Room Quality: 7.82
Amenities: 8.25
Value for Money: 7.61
Food and Beverage: 8.06
Overall Experience: 8.43
A
Aleksandr • solo_traveller • ru
2
Pros:

Clean room.

Cons:

Very thin walls, very diffucult to sleep.

2026-05-16 • via Nuitee
R
Roman • solo_traveller • kz
10
2026-05-14 • via Nuitee
K
Katerina • solo_traveller • kz
10
2026-05-14 • via Nuitee
D
Dias • solo_traveller • kz
7
2026-05-14 • via Nuitee
M
mary_chups • solo_traveller • rs
7
2026-05-14 • via Nuitee
K
Katerina • couple • kz
10
2026-05-14 • via Nuitee
I
Igor_Rybkin • couple • kz
9
2026-05-12 • via Nuitee
J
James • solo_traveller • co
1
2026-05-11 • via Nuitee
N
NIKOLAY • solo_traveller • kz
9
2026-05-11 • via Nuitee
Агильдинов • family_with_children • kz
6
Pros:

Отель в центре, удобно. Было тихо.

Cons:

1. Очень не удобная кровать.
2. Странная планировка номеров.
3. Скудный выбор шведского стола на завтрак
4. В номере нет холодильника.

2026-05-11 • via Nuitee
Гульнар • solo_traveller • kz
10
2026-05-11 • via Nuitee
Сағынбек • couple • kz
10
2026-05-10 • via Nuitee
K
Kazbek • solo_traveller • kz
9
2026-05-09 • via Nuitee
igoraktau • solo_traveller • kz
10
2026-05-09 • via Nuitee
Жанар • family_with_children • kz
7
Отличный вариант для кратковременного проживания
Pros:

Хороший отзывчивый персонал, в номере было чисто, окно открывалось только на проветривание (что безопасно в путешествии с маленьким ребенком), тихо, мы не слышали никаких шумов, удобное расположение (рядом есть магазин, кофейня, пиццерия, остановка, парк в пешей доступности).

Cons:

Желтые разводы (от воды) на потолке, отсутствие цепочки на двери для доп. фиксации.

2026-05-08 • via Nuitee
A
Alish • couple • kz
6
2026-05-07 • via Nuitee
A
Azimiddin • solo_traveller • tr
9
2026-05-07 • via Nuitee
R
Rajesh • couple • in
10
2026-05-06 • via Nuitee
Жанторе • solo_traveller • kz
10
Pros:

Расположение, завтрак и сервис

Cons:

Телевизор очень старый был не смог посмотреть футбол и старого поколения фен она вообще не дует , высушить волосы невозможно.

2026-05-06 • via Nuitee
A
Amit • solo_traveller • ae
3
I have been staying in Ibis very often, this is worst experience.
Pros:

Location is the only plus

Cons:

Staff was not so supportive, room was not with facilities at all , water was leaking in bathroom, breakfast is with no options, no water in the room, rooms are not clean, corridor to room was not so comfortable.

2026-05-05 • via Nuitee