Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Parking challenges
Cleanliness issues

Categories

Cleanliness
7.36
Some reviews mentioned concerns about cleanliness, specifically mold and unpleasant odors.
Service
8.33
Numerous positive sentiments regarding the friendliness and helpfulness of the staff.
Location
8.37
Multiple comments praised the hotel's convenient location near the train station and city center.
Room Quality
7.82
Most reviews indicated good room quality, though some noted sound insulation issues.
Amenities
7.85
Reviews highlighted available amenities like parking and a spacious room.
Value for Money
7.31
Some comments regarding parking fees affected the perceived value.
Food and Beverage
8.36
Many enjoyed the breakfast and dining options.
Overall Experience
7.83
General satisfaction with several positive remarks on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:50

Property Description

Historic Charm with Modern Comforts

The Best Western de Diane - restaurant TAM's Cuisine Maison is a family-owned property spanning 4 generations. Experience a blend of classic architectural features and modern elegance in this 18th-century house.

Charming Breakfast Experience

Start your day in the former Saint Laurent tower, a 14th-century setting for the breakfast room. Enjoy your meal in the vaulted room's charming décor, adding a touch of history to your morning routine.

Attentive Service for a Home-Away-From-Home Feel

Our dedicated staff is committed to ensuring you have a comfortable and memorable stay. Let us take care of you and enhance your experience with a warm and welcoming atmosphere.

Book your stay now and indulge in a unique blend of history and modern comfort at Best Western de Diane - restaurant TAM's Cuisine Maison.

Important information:

The hotel has recently undergone significant renovations:
a completely renovated seminar room, numerous redesigned bathrooms with the conversion of old bathtubs into modern showers, and the installation of air conditioning in 50% of the rooms (the entire 3rd floor and the Privilege and Executive rooms located on the 2nd floor).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VHY

Location

Guest Reviews

7.9
Based on 703 reviews
Cleanliness: 7.36
Service: 8.33
Location: 8.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
R
Raoul couple be
9
2026-09-17 via Nuitee
P
philip solo_traveller be
8
2026-09-16 via Nuitee
M
Marko extended_group de
9
2026-09-14 via Nuitee
I
Isabelle solo_traveller fr
10
Bel hôtel qui a du cachet
Pros:

La situation au coeur de la ville, le local vélos, l'accueil charmant, la décoration,.le calme de la chambre (sauf les grincements du sol sous la moquette), sa bouilloire, l'excellent petit déjeuner au caveau (ancien mur d'enceinte) ou sur une terrasse,

2026-09-13 via Nuitee
C
Christèle couple fr
8
Rapport qualité prix correct
Pros:

La deco

Cons:

Pas de climatisation

2026-09-11 via Nuitee
H
herve couple fr
8
2026-09-10 via Nuitee
J
Julien couple fr
7
Cons:

Pas de climatisation dans la chambre donc fenêtre ouverte mais beaucoup de bruit dans la rue

2026-09-10 via Nuitee
A
Andrea couple gb
10
It was very central and reception staff helpful. The garage parking had 5/6 good parking spots
Pros:

Central

Cons:

Everything was ok

2026-09-08 via Nuitee
D
Dale couple gb
7
All good. A little dated but I believe most french hotels are.
Pros:

Close to all the bars and restaurants

Cons:

A little dated

2026-09-08 via Nuitee
D
Danielle couple ch
8
Pratique car près du centre
Pros:

La situation

Cons:

Trop cher. Rapport qualité prix prix.

2026-09-06 via Nuitee
F
Françoise solo_traveller fr
6
Pros:

La gentillesse du personnel

Cons:

La chambre minuscule. Le lit en 140

2026-09-05 via Nuitee
M
MAHDI solo_traveller fr
10
2026-09-04 via Nuitee
D
Daniel solo_traveller gb
9
Pros:

Was able to park in the garage even with a topbox on my car, approx 1.9m total height with topbox

2026-09-02 via Nuitee
P
Patrick solo_traveller fr
8
Pros:

La disponibilité du personnel

Cons:

Rien

2026-09-01 via Nuitee
J
Josef Mäder solo_traveller ch
8
Pros:

Das herrliche großzügige Frühstück

Cons:

beschränkte Parkplätze

2026-09-01 via Nuitee
M
Mirosław solo_traveller pl
4
Last Vest Western
Pros:

Lokalizacja.

Cons:

Slaba komunikacja w języku angielskim z personelem w dniu przyjęcia. Problemy z zaparkowaniem samochodu w garażu. Zgłoszenie niewlaściwego korzystania z miejsc parkingowych przez innego klienta pozostalo bez żadnej reakcji ze strony personelu. Jeden ręcznik na dwie osoby zameldowane w pokoju to zbyt mało, żeby higienę ocenić wysoko. Stosunek ceny do jakości w tym zestawieniu, wypada niekorzystnie.

2026-08-31 via Nuitee
Z
Zeholy solo_traveller nl
8
Prima. Op doorreis.
Pros:

Klein, midden in de stad. Eenvoud.

Cons:

Geen aircondioner. .

2026-08-31 via Nuitee
O
Olivier solo_traveller fr
3
Très décevant
Pros:

Pas grand chose

Cons:

Notre chambre (221) était vieillotte et donnait sur une rue très passante de Nevers. Impossible d'ouvrir la fenetre pour dormir. Contrairement a ce qu'il était indiqué sur internet, il n'y avait pas de climatisation dans la chambre, juste un ventilateur bruyant. Le garage de l'hôtel est minuscule et archaïque. Salle de pdj en sous sol...Nous ne reviendrons pas.

2026-08-28 via Nuitee
P
Philippe couple fr
5
notion of service lost.
Pros:

air con

Cons:

staff, everything seems to be an effort or an inconvenience, stayed at Best Wester in Aurillac it was a very pleasant experience. as excellent.

2026-08-26 via Nuitee
J
James family_with_children gb
7
2026-08-26 via Nuitee