Mercure Firenze Centro

Hotels
•
Mercure
8.5 (455 reviews)
Via Nazionale 21/23 Rosso , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High pricing
Minor cleanliness issues
Room lighting could be improved

Categories

Cleanliness
8.21
General cleanliness was appreciated, though specific mentions indicated minor issues.
Service
9.18
Staff was frequently noted as friendly and accommodating.
Location
9.22
Multiple reviews highlighted the excellent location close to transport and attractions.
Room Quality
8.17
Rooms were generally comfortable, but a few reviews mentioned issues with lighting and temperature.
Amenities
8.7
Amenities such as free drinks in the foyer and room facilities were appreciated.
Value for Money
7.66
Some reviews criticized pricing as being on the higher side relative to the offerings.
Food and Beverage
8.21
Breakfast was described positively, but some found the dining area cramped.
Overall Experience
8.68
Overall, the experience was deemed enjoyable with several positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:12

Property Description

Central Location and Modern Amenities
Mercure Firenze Centro is the ideal choice in Florence, located just 300 meters from Santa Maria Novella Train Station. Enjoy free WiFi, an on-site bar, and a delicious breakfast buffet during your stay.

Comfortable and Well-Equipped Rooms
All rooms at Mercure Firenze Centro are air-conditioned and equipped with a flat-screen TV, minibar, and some even feature a sofa bed. Relax in the privacy of your room with a private bathroom including a bath or shower.

Convenience and Services
Benefit from a 24-hour front desk, meeting facilities, and laundry services at your disposal. Explore nearby attractions like Santa Maria del Fiore Cathedral, Uffizi Art Gallery, and Ponte Vecchio Bridge, all just a short distance away.

Book your stay at Mercure Firenze Centro now for a memorable experience in Florence.

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 455 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
I
Isabela • couple • br
10
Ótimo hotel
Pros:

As instalações do hotel são ótimas. Localização muito bom.

2026-04-10 • via Nuitee
• family_with_children • gb
3
2026-04-10 • via Nuitee
J
Jarmo • family_with_children • fi
9
2026-04-06 • via Nuitee
J
Jarmo • solo_traveller • fi
9
Odotusten mukainen, olen ollut ennekin.
2026-04-02 • via Nuitee
M
Maria Clara • couple • br
4
Cons:

A localização não é boa. Fica na parte feia do centro de firenze e com morador de rua. Quarto ok.

2026-04-01 • via Nuitee
W
Wen Jian • couple • sg
6
Staff was inflexible and unwilling to accomodate
Pros:

Good and spacious

Cons:

Did not replace glass water bottles daily

2026-03-31 • via Nuitee
C
Christine • couple • fr
10
Pros:

L’accueil dès l’arrivée

2026-03-31 • via Nuitee
F
fırat • family_with_children • tr
8
Pros:

Konum,temizlik

Cons:

Isıtma

2026-03-30 • via Nuitee
S
Simonini • family_with_children • it
7
Camera confortevole
Pros:

Il personale della reception

Cons:

Colazione carissima e di scarsa qualità

2026-03-30 • via Nuitee
O
Olga • couple • it
9
Pros:

Buona posizione , ottima colazione e pulizia , nel complesso struttura confortevole . Personale gentile e disponibile.

Cons:

Le stanze forse andrebbero ristrutturate un po’ , mi aspettavo la superior un po’ più accogliente e spaziosa

2026-03-28 • via Nuitee
W
WENHSIN • couple • tw
7
整體是不錯切安全舒適的
Pros:

位置方便，飯店人員親切。

Cons:

房間整潔度尚可

2026-03-22 • via Nuitee
A
Altan • family_with_children • tr
10
Floransada yeni ve temiz bir konaklama için ideal
Pros:

Odaları pırıl pırıl ve yeni. Yatak başlarında ucb ve type c şarj olanağı, odada bluetooth hoparlör vardı. Kahvaltısı harika. Konumu trenle veya toplu taşıma ile gelenler için mükemmel. Gidebileceğiniz en ızak mesafeye 15-20 dakika uzaklıkta. Personel çok güleryüzlü ve profesyoneldi.

Cons:

Tesisin konumu oldukça kalabalık bir cadde üzerinde

2026-03-20 • via Nuitee
C
Christine • solo_traveller • at
8
2026-03-20 • via Nuitee
P
Parinee • extended_group • th
8
2026-03-18 • via Nuitee
A
Alvarez • couple • ar
10
Súper recomendable! Cerca de todo
Pros:

Excelente estadía! La ubicación me pareció lo más importante, el desayuno muy completo, la limpieza y las dimensiones de la habitación.

2026-03-17 • via Nuitee
L
Leonardo • couple • it
9
Pros:

Struttura moderna e in un’ottima posizione, i dipendenti simpatici, accoglienti e sempre a disposizione.

Cons:

Prezzi del bar interno un po’ troppo alti

2026-03-15 • via Nuitee
L
Lee Cheng • extended_group • sg
9
5min walk to train station and Duomo
Pros:

Location is great, less than 5min walk to the train station and it is walkable to the Duomo and other attractions

Cons:

The water pressure in the shower is low and the temperature is unpredictable.

2026-03-14 • via Nuitee
F
Francisco • solo_traveller • pt
9
2026-03-08 • via Nuitee
N
Nnamdi • solo_traveller • ng
9
Great value for money
Pros:

The Room and attached balcony

Cons:

None

2026-02-26 • via Nuitee
P
PritiMM • Family • Las Palmas de Gran Canaria, Gran Canaria, Canary Islands
10
close to the station
Pros:

Very close to the train station, it is a close walk from the Duomo. The staff is friendly and the rooms are big. We took a family room for 3 of us and it was spacious. There is hardly any noise in the night and the price was quite reasonable for Italy standards. They have a coffee machine in the room but also offer complementary coffee in the lobby all day long.

2026-02-23 • via Tripadvisor