Mercure Firenze Centro

Hotels
•
Mercure
8.5 (442 reviews)
Via Nazionale 21/23 Rosso , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High pricing
Minor cleanliness issues
Room lighting could be improved

Categories

Cleanliness
8.21
General cleanliness was appreciated, though specific mentions indicated minor issues.
Service
9.18
Staff was frequently noted as friendly and accommodating.
Location
9.22
Multiple reviews highlighted the excellent location close to transport and attractions.
Room Quality
8.17
Rooms were generally comfortable, but a few reviews mentioned issues with lighting and temperature.
Amenities
8.7
Amenities such as free drinks in the foyer and room facilities were appreciated.
Value for Money
7.66
Some reviews criticized pricing as being on the higher side relative to the offerings.
Food and Beverage
8.21
Breakfast was described positively, but some found the dining area cramped.
Overall Experience
8.68
Overall, the experience was deemed enjoyable with several positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:12

Property Description

Central Location and Modern Amenities
Mercure Firenze Centro is the ideal choice in Florence, located just 300 meters from Santa Maria Novella Train Station. Enjoy free WiFi, an on-site bar, and a delicious breakfast buffet during your stay.

Comfortable and Well-Equipped Rooms
All rooms at Mercure Firenze Centro are air-conditioned and equipped with a flat-screen TV, minibar, and some even feature a sofa bed. Relax in the privacy of your room with a private bathroom including a bath or shower.

Convenience and Services
Benefit from a 24-hour front desk, meeting facilities, and laundry services at your disposal. Explore nearby attractions like Santa Maria del Fiore Cathedral, Uffizi Art Gallery, and Ponte Vecchio Bridge, all just a short distance away.

Book your stay at Mercure Firenze Centro now for a memorable experience in Florence.

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 442 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
1
1984Marco • solo_traveller • it
10
2026-02-11 • via Nuitee
F
francesco • solo_traveller • it
9
2026-02-10 • via Nuitee
R
Rosa Maria • couple • es
9
Comodidad y accesibilidad
Pros:

El personal amable, el café, infusión y chocolate caliente muy bueno y disponible, limpieza y la ubicación muy buena, cerca de la estación de tren y cerca del centro.

2026-01-27 • via Nuitee
M
Mubarak • couple • kw
9
2026-01-26 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

Hotel is super close to the train station and took us less than 5 minutes to walk there with our suitcases. The rooms were nice and updated and we had a balcony room which gave us extra space to enjoy.

2026-01-20 • via Nuitee
T
Taynara • couple • br
10
2026-01-20 • via Nuitee
R
Raed • couple • sa
7
2026-01-19 • via Nuitee
R
Rogerio • couple • us
8
Attention to guests, comfort and location.
Pros:

Very good location.

Cons:

Affordability by lower prices.

2026-01-19 • via Nuitee
M
Meera • couple • ae
8
2026-01-19 • via Nuitee
M
Maria • couple • it
10
Alles top!
2026-01-19 • via Nuitee
R
Raed • solo_traveller • sa
8
2026-01-19 • via Nuitee
Y
Yozo • family_with_children • jp
8
満足
Pros:

朝食が良かった。

Cons:

エクストラベッドの寝心地が良くない。

2026-01-19 • via Nuitee
R
Rajiv • couple • in
10
Fantastic holiday Always starts from a good stay which was provided to the fullest
Pros:

The overall feel and lovely staff always helpful with knowledge facilities

Cons:

Honestly there was nothing to complain

2026-01-14 • via Nuitee
L
Lizelle • family_with_children • za
10
Pros:

Everything, it was perfect!!

Cons:

Nothing, it was the perfect stay

2026-01-12 • via Nuitee
P
Pei Pei • couple • sg
9
Decent hotel near to main train station
Pros:

Great location, as its located very near to the main train station. Walking distance to historic sights.

Room size was great. Bathroom is abit cold as there was no shower curtain.

Hotel staff was helpful and breakfast was decent.

Cons:

Would be great if they had provide a bottle of mineral water daily.

2026-01-11 • via Nuitee
A
Al Jundi • couple • it
7
Pros:

Il bagno della stanza

Cons:

La stanza era piccolina

2026-01-10 • via Nuitee
R
Rodrigo • family_with_children • ar
10
Hotel ideal para ir a Firenze en familia
Pros:

Todo excelente, instalaciones muy comodas, muy buena ubicación y servicio excelente

2026-01-08 • via Nuitee
J
Jamila • family_with_children • ma
9
Pros:

L'emplacement de l'hôtel est super.
Le personnel est très professionnel !!

Cons:

Le manque d'isolation sonore.

2026-01-04 • via Nuitee
K
kanna • couple • jp
9
Pros:

サンタマリアノヴェッラ駅から徒歩数分、観光スポットにもアクセスが良かった。レセプション近くには無料で飲めるコーヒーマシーン(エスプレッソ、カプチーノなど選択肢多め)がありました。
私たちの部屋はバスタブがあり、その点も最高でした！

2025-12-30 • via Nuitee
G
Gregorius Gerry • couple • id
1
2025-12-29 • via Nuitee