Lenox Hotel

Hotels
7.6 (203 reviews)
Rizal Street, Pangasinan , Dagupan , ph

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast options
Location in city proper
24-hour front desk service
Modern and comfy rooms
Cons:
High price
Staff training issues
Cleanliness concerns

Categories

Cleanliness
6.53
Guest noted issues with cleanliness, including mineral build-up in the bathroom.
Service
7.53
The staff was helpful but noted as poorly trained and not available at night.
Location
8.52
Location is in city proper, which is considered a positive aspect.
Room Quality
7.03
Room was modern and comfy, but some issues with darkness and old sheets were mentioned.
Amenities
8.52
Breakfast has a lot of options and 24-hour front desk service is a plus.
Value for Money
7.03
Price noted as high, which may affect perceived value.
Food and Beverage
8.02
Breakfast is diverse, contributing positively to the dining experience.
Overall Experience
7.62
The overall experience was satisfactory with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:39

Property Description

Luxurious 3-Star Accommodation with Family Rooms

Modern Amenities and Services
Experience top-notch service at Lenox Hotel in Dagupan. Enjoy a drink at the bar, dine at the on-site restaurant, or take advantage of 24-hour room service. The 24-hour front desk is always ready to assist you. Stay connected with complimentary WiFi available throughout the property.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms furnished with a desk, kettle, safety deposit box, and flat-screen TV. The private bathroom includes a bidet, and guests are provided with quality bed linen and towels for a cozy stay.

Convenient Location
Located conveniently near Clark International Airport, Lenox Hotel is the perfect choice for travelers seeking comfort and convenience in Dagupan.

Book your stay at Lenox Hotel now for a memorable experience!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival:
1) Authorization letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)

Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for ₱ 1,045 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 203 reviews
Cleanliness: 6.53
Service: 7.53
Location: 8.52
Room Quality: 7.03
Amenities: 8.52
Value for Money: 7.03
Food and Beverage: 8.02
Overall Experience: 7.62
J
Juliet couple us
8
Overall, it was a pleasant stay with comfortable accommodation and respectful staff.
Pros:

Breakfast is fine.

Cons:

To prepare a bit early for 0600 breakfast time particularly if there is a group.

2026-02-09 via Nuitee
M
Marichu couple us
8
Should have vending machine
Pros:

Comfy

Cons:

No more guards

2026-01-27 via Nuitee
M
Marichu couple us
8
Need nore convinient
Pros:

The room

Cons:

No more security guards of the hotel

2026-01-27 via Nuitee
F
Fernandez family_with_children au
4
Pros:

Its good because its close to everything

Cons:

Parking is good but they should priority the guest, most of the time you will park further because the car park is full even they are not guest. The Premium Suit located where there is party on top floor, you can hear everything the sounds the table and chairs moving around and the people chatting. You will always get disturbed its not sound prood room.

2026-01-10 via Nuitee
M
Maria Rosanna couple sa
8
2026-01-01 via Nuitee
R
Rolando solo_traveller us
10
Definitely my hotel choice when in town!
Pros:

Location is close to everything. Checking in and out is very easy. Room and facility is kept clean. Breakfast choices are great. Room service is amazing. Staff are exceptional.

2025-12-30 via Nuitee
C
Christopher couple us
9
2025-12-21 via Nuitee
S
simon couple sa
8
Good fair priced hotel in good location
Pros:

It has its own very large parking area, which is a blessing in Dagupan, easy to find with good access roads in and out. Check in and out very quick and easy. Room average side if booking a normal double, but enough space for a long weekends luggage. Shower very good with full range of temp to suit anyone. Aircon was sufficient for size of room and kept room at temp required even on a hot Dagupan day.

Cons:

Bed, although large and comfortable was incredibly squeaky, just getting into and out of bed must have given impression to neighbours of something else going on, very funny, but could have become annoying if staying longer than a weekend . Along with that, rooms not particularly sound proofed. Advice is take ear plugs

2025-11-30 via Nuitee
R
Rey family_with_children ph
9
Very satisfactory.
Pros:

Breakfast has a lot of options and the location is in city proper.

Cons:

Price is at the high side.

2025-11-26 via Nuitee
A
Amin
8
Pros:

Good restaurant

2025-09-22 via Nuitee
L
Luke H family_with_children
10
Pros:

Good hotel, stay here when we come to Dagupan

2025-09-17 via Nuitee
D
David
10
Pros:

Everything was good

2025-09-04 via Nuitee
L
Luke H family_with_children
10
Pros:

Very Good. We stay here from time-to-time

2025-08-17 via Nuitee
R
Rosalie
8
Pros:

-

2025-07-22 via Nuitee
M
MARLON family_with_children
8
Pros:

24 hours front desk was a plus and the staff was always ready to help.

2025-07-01 via Nuitee
J
Jocelyn
10
Pros:

Very clean and the room is modern and very comfy.

2025-06-27 via Nuitee
R
Reggie partner
10
Pros:

Would stay here again.

2025-06-24 via Nuitee
L
Leonard
4
Pros:

The staff there wasn’t properly trained to facilitate guests, especially at night. I arrived there around 10 p.m. and there was no one to greet me nor help me with my luggage. Reception is okay. The room is okay, a bit dark, the sheets are old, the bathroom is good but you could tell that they're not deep cleaning it because the bidet, faucets, and shower heads had a mineral build-up.

2025-06-11 via Nuitee
M
Maria review category business travellers ph
7
Juat fine
Pros:

Big room

Cons:

Noisy.our connecting room and the function beside our room made a lot of noise during our stay.

2025-05-21 via Nuitee
K
Katz with friends ph
10
Exceptional
Pros:

The staff were amazing. Very happy with their service. The rooms and bathrooms were clean and well maintained. Their restaurant, Cafe Feliz, is really great. The taste is great and the prices are reasonable. Wifi signal is strong. I was able to work.

If slippers or cups are needed, it can be requested. Parking is also easy and the hotel location is convenient.

No fridge but for the room cost, it is acceptable. Will definitely stay at this hotel when I go back to Dagupan.

2025-04-02 via Nuitee