Hotel des Alpes

Hotels
7.9 (1003 reviews)
14 rue des Alpes , Geneva , CH
+41 22 731 22 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location near train station
Friendly, helpful staff
Clean and comfortable rooms
Free coffee/water and useful amenities (AC, transport card)
Convenient for travel (station, connections)
Cons:
Small bathrooms and small elevator
No private parking
Occasional cleanliness lapses
Some worn/tired furniture in rooms
Occasional nighttime noise due to central location

Categories

Cleanliness
7.5
Generally reported as very clean in many reviews, though a few guests mentioned a cleaning lapse and a comment that rooms could have been a bit cleaner.
Service
8.4
Staff repeatedly described as friendly, helpful and bilingual; accommodating (early check-in, responsive to issues) which supports a strong service score.
Location
9
Consistently praised as excellent — very close to the train station, central and convenient for restaurants and transport; location is the hotel's strongest point.
Room Quality
6.7
Rooms noted as modern, quiet and with comfortable beds, but several mentions of small bathrooms, tired furniture and at least one poor view/room-cleaning timing issue lower this score.
Amenities
8.2
Positive mentions of free coffee, free water, soda on tap in the foyer, air-conditioning and complimentary transport cards; limited parking and small elevator are minor drawbacks.
Value for Money
7.7
Mixed signals: some guests explicitly called it good value, others found it a bit expensive; overall slightly above average for value.
Food and Beverage
7.6
Breakfast described as good and varied (notably smoked salmon), although sometimes served in a nearby hotel — generally positive but not outstanding.
Overall Experience
8.1
Most guests report a positive stay (would return, romantic views, convenient for travel) with minor issues (noise, small facilities) that do not outweigh the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:11

Property Description

Central Location:
Located in the heart of Geneva, Hotel des Alpes offers easy access to both the Cornavin Train Station and Lake Geneva, just a short 5-minute walk away. With convenient proximity to bus, tram, and train services, exploring the city's main destinations is a breeze.

Complimentary Transport Ticket:
Upon check-in, guests receive a complimentary ticket for Geneva's public transport, including airport transfers, for the duration of their stay. This added perk ensures seamless travel throughout the city during your visit.

Modern Amenities:
After a complete renovation, all rooms at Hotel des Alpes are now equipped with air conditioning, providing guests with a comfortable and relaxing stay. Enjoy modern facilities in a charming setting during your time in Geneva.

Book your stay at Hotel des Alpes now for a memorable and convenient experience in Geneva!

Important information:

Guests are kindly asked to inform the hotel about the total number of children travelling and their age.

Please note that Hôtel des Alpes does not have a private parking facility. Guests may use the public parking at Gare Cornavin (levels -2 or -3), located just a 3-minute walk from the hotel, at a rate of CHF 24 per 24 hours.

Please note that in the absence of a valid identification document allowing the check-in process to be completed, the property reserves the right to deny access to the room and retain any amounts already paid in connection with the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

7.9
Based on 1003 reviews
Cleanliness: 7.5
Service: 8.4
Location: 9
Room Quality: 6.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.6
Overall Experience: 8.1
A
Ayman • couple • ma
2
Very bad
Pros:

Bad

Cons:

Everything was bad

2026-11-06 • via Nuitee
A
ANUSHA • couple • tr
10
2026-11-06 • via Nuitee
R
Rosie • solo_traveller • ph
5
Delightful Geneva stay!!!
Pros:

Best thing of this hotel is the location, very close to major Geneva sites and the train station. The room has a small balcony that offers the entire Chapel Bridge in plain view.

Cons:

I expected a bigger room. Although I'm happy with the double bed. Good for only one guest.

2026-11-06 • via Nuitee
B
Bruno • family_with_children • at
8
2026-11-05 • via Nuitee
R
Réanne • solo_traveller • ch
8
2026-11-05 • via Nuitee
M
Marcos • couple • br
9
Pros:

Localização boa, próximo da estação de trem.

Cons:

café da manhã bom, mas com pouca variedade.

2026-11-05 • via Nuitee
C
Catherine • couple • ch
8
2026-11-05 • via Nuitee
A
Ana • couple • pt
10
2026-11-02 • via Nuitee
C
christophe • family_with_children • fr
9
Pros:

Tout

2026-11-02 • via Nuitee
M
Mary • solo_traveller • am
9
2026-11-01 • via Nuitee
M
Mike Clegg • family_with_children • gb
9
Pros:

Easy to find on first visit to Geneva.
Convenient for station, shops and restaurants.
Including Geneva travel card was very helpful for getting about.

2026-11-01 • via Nuitee
H
Hazel • extended_group • gb
7
2026-10-30 • via Nuitee
V
VANIA MARIA • family_with_children • it
8
2026-10-30 • via Nuitee
D
Dr_Pohnpei • family_with_children • fm
9
Great spot in the center of everything
Pros:

Great hotel for a week of work. Great neighborhood and food all around. Close to tram stop. Clean. Excellent staff.

Cons:

My neck didn't really agree with the pillows.

2026-10-30 • via Nuitee
H
Hasanaliyev • couple • az
10
2026-10-29 • via Nuitee
Y
Yoko • solo_traveller • jp
7
Cons:

朝食が別のホテル

2026-10-28 • via Nuitee
P
Pierre • family_with_children • ca
8
2026-10-27 • via Nuitee
H
Hyejung • couple • us
8
2026-10-27 • via Nuitee
J
Julio • family_with_children • mz
6
Pros:

Os funcionários da recepção que nos receberam foram extraordinários, prestáveis. Tomara que todos hoteis tivessem gente como aquela no front desk... Parabéns!
O hotel está muito bem localizado.

Cons:

Do pequeno almoço... demasiado "medido e coado", como se diz na gíria...

2026-10-27 • via Nuitee
N
Nicole • family_with_children • ch
9
Schönes Hotel an guter Lage
Pros:

Gute Lage zwischen Bahnhof und See. Viele gute Restaurants in unmittelbarer Nähe.
Alles gut zu Fuss zu erreichen. Gutes einfaches Frühstück.

Cons:

Nichts

2026-10-26 • via Nuitee