Hôtel des Alpes

Hotels
•
Independent
8.4 (127 reviews)
14 Rue Des Alpes, Geneva, 1201 , Geneva , CH
41-22-7312200

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Safe-deposit box at front desk
Free newspapers in lobby
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room renovations
Basic breakfast quality

Categories

Cleanliness
8.4
Clean, but some rooms need renovations.
Service
9.36
Staff were courteous and helpful.
Location
9.4
Great location, very convenient.
Room Quality
7.85
Rooms are comfortable but somewhat dated.
Amenities
7.88
Basic amenities, with some renovations ongoing.
Value for Money
8.34
Fair pricing for the location, but issues with room.
Food and Beverage
7.39
Breakfast quality was basic, some inconsistencies.
Overall Experience
8.55
Overall a nice stay with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:20

Property Description

Central Location
Discover the perfect hub for your Geneva adventures at Hotel Des Alpes, centrally located within minutes of iconic landmarks like City Center Shopping Area and the Jet d'Eau Fountain.

Comfort and Convenience
Indulge in a comfortable stay in one of our 28 air-conditioned rooms featuring modern amenities such as flat-screen TVs, complimentary wireless internet, and cozy bedding, ensuring you feel right at home during your visit.

Amenities Galore
Enjoy a range of conveniences including a 24-hour fitness center, complimentary newspapers in the lobby, and helpful concierge services, all designed to enhance your stay with us.

Ready to experience Geneva in style? Book your stay at Hotel Des Alpes now!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 127 reviews
Cleanliness: 8.4
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.55
C
Catherine • extended_group • gb
10
The perfect location for a girls trip.
Pros:

The staff in the front desk were excellent friendly and professional.
Very comfy beds.
Appreciated the free coffee and water.
Amazing location for the lake, train station and getting around Geneva.

2026-05-07 • via Nuitee
C
Christopher • solo_traveller • de
7
Gute Lage / Suboptimale Sauberkeit
Pros:

Die Lage ist für Leute, die viel rumkommen wollen ideal, da HBF direkt in der Nähe. Eine Menge gute Restaurants direkt vor der Tür. Fenster isolieren Lärm sehr gut, empfehle dennoch oberen Stockwerke zu buchen. Bett empfand ich als sehr bequem.

Cons:

Das Hotel ist ziemlich abgenutzt. Die ganzen Teppiche in Flur & Treppenhäuser abgetreten. Sauberkeit im Zimmer wirklich suboptimal. Duschköpfe verkalkt und verschimmelt. Decke und Fugen im Bad auch mit Schimmelflecken. Tiefe Dellen im Boden und Stockflecken hier und da. Einige renovierungsbedürftige Stellen im Zimmer. Man kann sich arrangieren, aber echter Wohlfühlfaktor nicht gegeben.

2026-05-07 • via Nuitee
F
Francis • family_with_children • fr
9
Voyage avec un petit fils.
Pros:

Situé près de la gare, près du lac. Idéal pour un court séjour. Accueil très sympathique.

2026-05-06 • via Nuitee
N
Nuno • couple • pt
8
Boa relação qualidade/preço, tendo em conta a realidade suíça.
Pros:

Localização perfeita, perto da estação de comboio e da estação de autocarro e do centro. Funcionários muito simpáticos.

Cons:

A insonorização dos quartos poderia ser melhor.

2026-05-04 • via Nuitee
B
Bisquerra • solo_traveller • es
10
MUY BUENA ELECCIÓN. REPETIRÍA.
Pros:

El trato del personal, lo limpio que está todo, tienes agua y té 24h en la parte del comedor. Su ubicación es muy buena, muy cerca de la estación de tren y a un paseo de 10 minutos del lago, por lo que también te cae cerca (20-30 minutos) muchas cosas que visitar.

Cons:

No tengo nada negativo que decir.

2026-05-04 • via Nuitee
N
Ngreggy • solo_traveller • gb
8
Great for a city break
Pros:

Location for access to the train station, the lake and local nightlife

Cons:

more selection at breakfast

2026-05-01 • via Nuitee
J
Jeannene LEVITRE • solo_traveller • us
10
Pros:

Great location, good value, clean comfortable rooms with good beds.h

Cons:

A little small

2026-05-01 • via Nuitee
F
Fiorella • couple • ch
8
Bellissimo fine settimana
Pros:

lo staff molto cordiale e disponibile, acqua e caffè a disposizione, ottima la colazione. Super poter tenere la camera fino alle 12.00!

2026-05-01 • via Nuitee
S
Sandra • solo_traveller • ch
7
Great to stay one night in Geneva
Pros:

Very close to the train station; very clean; The breakfast selection was small but good. There was something for everyone, from sweet to savory.

Cons:

In the room the noise from the fridge and air condition was loud. And the noise from the neighbour room was audible.

2026-04-28 • via Nuitee
M
Michal • solo_traveller • cz
9
2026-04-27 • via Nuitee
D
Dilara • extended_group • tr
7
2026-04-27 • via Nuitee
A
Ad Tar • extended_group • br
8
Good location/lame breakfast
Pros:

Great location in Geneva city centre.

Cons:

A bland, repetitive breakfast with mostly industrially prepared items. No freshly prepared food.

2026-04-26 • via Nuitee
B
Baiza • couple • lv
10
2026-04-25 • via Nuitee
B
Bridget • solo_traveller • gb
8
A short business trip but made to feel very welcome
Pros:

Great location, really convenient for train station so easy from the airport
The staff on reception were really friendly and helpful.
Close to the lake and good restaurants nearby

Cons:

Nothing

2026-04-24 • via Nuitee
A
Ays Espiritu • solo_traveller • de
7
Perfect location
Pros:

Location is very central. It is near the train station, shops, bars, restaurant, supermarket and the lake.

Cons:

Some improvements in the room floorings would be good.

2026-04-23 • via Nuitee
M
Marino • couple • hr
8
2026-04-19 • via Nuitee
C
Carolina • couple • br
9
2026-04-18 • via Nuitee
A
Adil • solo_traveller • kz
7
Location is the best! For one night best solution
Pros:

Location

Cons:

I guess it is overstated, breakfast is poor

2026-04-16 • via Nuitee
E
Emily • solo_traveller • il
5
Only if you have no other choice
Pros:

Fair breakfast. Clean. Very close to the train station.

Cons:

We paid for a palace but the return was two very simple, old and unmaintained rooms. There was no attempt to beautify them by any means. Even the view from the window was to an ugly alley.... do not fall for the nice pics, it is not like that.
The receptionist was unpleasent as well, but it felt like it goes with the general atmosphere of not caring about the guests.
If you have to stay there (it was the ONLY option we had in Geneva for some reason) - stay. Otherwise - don't.

2026-04-16 • via Nuitee
J
Jibril • solo_traveller • ch
7
Pros:

L'emplacement

Cons:

La grandeur de la chambre

2026-04-14 • via Nuitee