Hotel des Alpes

Hotels
7.9 (1003 reviews)
14 rue des Alpes , Geneva , CH
+41 22 731 22 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location near train station
Friendly, helpful staff
Clean and comfortable rooms
Free coffee/water and useful amenities (AC, transport card)
Convenient for travel (station, connections)
Cons:
Small bathrooms and small elevator
No private parking
Occasional cleanliness lapses
Some worn/tired furniture in rooms
Occasional nighttime noise due to central location

Categories

Cleanliness
7.5
Generally reported as very clean in many reviews, though a few guests mentioned a cleaning lapse and a comment that rooms could have been a bit cleaner.
Service
8.4
Staff repeatedly described as friendly, helpful and bilingual; accommodating (early check-in, responsive to issues) which supports a strong service score.
Location
9
Consistently praised as excellent — very close to the train station, central and convenient for restaurants and transport; location is the hotel's strongest point.
Room Quality
6.7
Rooms noted as modern, quiet and with comfortable beds, but several mentions of small bathrooms, tired furniture and at least one poor view/room-cleaning timing issue lower this score.
Amenities
8.2
Positive mentions of free coffee, free water, soda on tap in the foyer, air-conditioning and complimentary transport cards; limited parking and small elevator are minor drawbacks.
Value for Money
7.7
Mixed signals: some guests explicitly called it good value, others found it a bit expensive; overall slightly above average for value.
Food and Beverage
7.6
Breakfast described as good and varied (notably smoked salmon), although sometimes served in a nearby hotel — generally positive but not outstanding.
Overall Experience
8.1
Most guests report a positive stay (would return, romantic views, convenient for travel) with minor issues (noise, small facilities) that do not outweigh the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:11

Property Description

Central Location:
Located in the heart of Geneva, Hotel des Alpes offers easy access to both the Cornavin Train Station and Lake Geneva, just a short 5-minute walk away. With convenient proximity to bus, tram, and train services, exploring the city's main destinations is a breeze.

Complimentary Transport Ticket:
Upon check-in, guests receive a complimentary ticket for Geneva's public transport, including airport transfers, for the duration of their stay. This added perk ensures seamless travel throughout the city during your visit.

Modern Amenities:
After a complete renovation, all rooms at Hotel des Alpes are now equipped with air conditioning, providing guests with a comfortable and relaxing stay. Enjoy modern facilities in a charming setting during your time in Geneva.

Book your stay at Hotel des Alpes now for a memorable and convenient experience in Geneva!

Important information:

Guests are kindly asked to inform the hotel about the total number of children travelling and their age.

Please note that Hôtel des Alpes does not have a private parking facility. Guests may use the public parking at Gare Cornavin (levels -2 or -3), located just a 3-minute walk from the hotel, at a rate of CHF 24 per 24 hours.

Please note that in the absence of a valid identification document allowing the check-in process to be completed, the property reserves the right to deny access to the room and retain any amounts already paid in connection with the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

7.9
Based on 1003 reviews
Cleanliness: 7.5
Service: 8.4
Location: 9
Room Quality: 6.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.6
Overall Experience: 8.1
C
Colm4 • solo_traveller • gb
10
Pros:

Fridge in the room, free coffee in the lobby and soda water dispenser

2026-09-19 • via Nuitee
M
Mercedes • solo_traveller • es
10
Excelente
Pros:

Limpieza, personal y comodidad, también el gimnasio

Cons:

Ruido

2026-09-18 • via Nuitee
M
Mohamed • couple • ae
7
السعر كثير على هذه الإقامة والفندق
Pros:

وسط المدينه

Cons:

المكيف لا يبرد ولا يدفع هواء
الاستقبال غير متعاونين

2026-09-17 • via Nuitee
J
John • couple • gb
8
2026-09-17 • via Nuitee
D
daniela • family_with_children • it
10
2026-09-17 • via Nuitee
M
MB • couple • ca
6
Disappointed stay for overall cost.
Pros:

The room was extremely small. Hotel staff were very pleasant. Hotel location very close to thr train station. The hotel lift was quite helpful.

Cons:

The breakfast was significantly below average. Not much to chose from for the overall stay price. We were required to leave the hotel, cross the busy street and have breakfast in another hotel property.

2026-09-15 • via Nuitee
B
Boris • solo_traveller • ch
10
2026-09-15 • via Nuitee
J
Julie • couple • gb
7
2026-09-15 • via Nuitee
S
Steven • family_with_children • be
7
Hotel goed gelegen bij station en centrum
Pros:

Vriendelijk personeel. Dicht bij station en centrum.

Cons:

Ontbijt aan de overkant in een ander hotel en dat was maar basic. Kopkussen en bed waren zacht. Niet zo goed geslapen daardoor.

2026-09-15 • via Nuitee
F
Francisco José • couple • ar
10
2026-09-14 • via Nuitee
C
claude • extended_group • fr
9
2026-09-13 • via Nuitee
A
Alessandro • solo_traveller • ch
7
2026-09-13 • via Nuitee
M
Michal • solo_traveller • il
9
Pros:

המלון היה נעים, המארחים היו מאוד נחמדים, המיקום קרוב לתחנה המרכזית, לשדה התעופה, והיו הרבה מסעדות ברחוב

Cons:

אי אפשר היה לנעול את החדר

2026-09-12 • via Nuitee
W
Wendy • solo_traveller • gb
9
Good Location
Pros:

Good location close to train station and easy walk to Lake Geneva. Breakfast was good.

Cons:

Room was a little small but okay for short stay

2026-09-11 • via Nuitee
G
Guri • solo_traveller • it
9
Soggiorno piacevole
Pros:

La posizione è eccellente, lo staff è gentilissimo, soprattutto il ragazzo che si chiama Paolo (che parla bene italiano),il caffè è le altre bevande gratis in albergo in qualsiasi ora. Buon rapporto qualità prezzo.

Cons:

È da migliorare la colazione

2026-09-10 • via Nuitee
S
Stanislav • solo_traveller • bg
8
2026-09-09 • via Nuitee
C
Christian • solo_traveller • ch
8
2026-09-09 • via Nuitee
V
Victor • couple • fr
7
2026-09-09 • via Nuitee
B
Benjamin • couple • de
6
Danke ans Personal aber einzig und letzter Aufenthalt!
Pros:

Das Entree und Personal waren sehr freundlich und ansprechend.

Cons:

Das Zimmer ziemlich abgetanzt. Muffige Luft, Badezimmerschrank löst sich auf, WC Sitz dünnes 0815 Plastik, Schimmel am den Fugen, Schimmel am Duschkopf,…

2026-09-08 • via Nuitee
L
Lawless • couple • gb
10
Great value for money in the centre of Geneva
Pros:

Perfect location. Staff extremely accommodating and friendly

Cons:

The pillow

2026-09-07 • via Nuitee